When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Field Service Engineer (REMOTE FIELD- Puerto Rico) Location(s) US Remote - PR Job Description Job Responsibilities: - Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators. - Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. - Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. - Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. - Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process. - Attend higher level certification through participation in company sponsored training & development offerings - Complete all administrative tasks, including but not limited to time reporting and assigned training. - Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time Critical Skills: - Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately. - Technical critical thinking skills and attention to detail. - Outstanding customer service skills complemented by an ability to listen to and interpret client requests. - Aptitude for technical and practical matters. - MS Office skills: Outlook, PowerPoint, Word. - Excellent team player with a customer satisfaction focus. - Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards. Basic Qualification: - BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR - Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR - High School Diploma plus 7+ years direct experience with repair of laboratory equipment Preferred Qualifications: - Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software - Vendor issued certification on relevant laboratory equipment - Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code - Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided). - Valid driver’s license and safe motor vehicle operation. Working Environment: - Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. - Job pace may be fast and job completion demands may be high. - Must be able to remain in a stationary position more than 25% of the time. - The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. - Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). - Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. - Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. - Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. - Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. - May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $52,520.00 to 70,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

• Responsible for installing, maintaining, troubleshooting, and repairing complex imaging devices. Performs corrective and preventive maintenance on customer owned equipment within an assigned territory. • Responsible for the installation, de-installation, and relocation, including packing, unpacking and inspection of new products in an assigned area. • Performs administrative duties associated with the job including the timely completion and submission of expense reports, parts requisitions, installation reports, service reports, customer complaint reports and other reporting duties from time to time as assigned. • Responsible for troubleshooting, repairing and maintaining complex clinical systems. • Responsible for maintenance of assigned tools, test equipment, instrumentation, calibration records and assigned technical spares. • Performs on-call standby duty and travel as required. Must be prepared to work unscheduled and odd hours on occasion and on short notice. • Will provide technical guidance and assistance to customers as required. • Performs final calibration, compliance testing and applications training as required for customer acceptance. • Will adhere to and ensure compliance with safety policies and good manufacturing practices. • Must inspire total customer confidence in abilities to resolve technical problems.

- Responsible for installing, maintaining, troubleshooting, and repairing complex imaging devices. Performs corrective and preventive maintenance on customer owned equipment within an assigned territory. - Responsible for the installation, de-installation, and relocation, including packing, unpacking and inspection of new products in an assigned area. - Performs administrative duties associated with the job including the timely completion and submission of expense reports, parts requisitions, installation reports, service reports, customer complaint reports and other reporting duties from time to time as assigned. - Responsible for troubleshooting, repairing and maintaining complex clinical systems. - Responsible for maintenance of assigned tools, test equipment, instrumentation, calibration records and assigned technical spares. - Performs on-call standby duty and travel as required. Must be prepared to work unscheduled and odd hours on occasion and on short notice. - Will provide technical guidance and assistance to customers as required. - Performs final calibration, compliance testing and applications training as required for customer acceptance. - Will adhere to and ensure compliance with safety policies and good manufacturing practices. - Must inspire total customer confidence in abilities to resolve technical problems.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Technology Development Engineer role (TDE) is to create new designs in targeted customers, through key product positioning and supplier strategy implementation, and convert these designs to generate increased sales at good profitability due to supplier design registration program protection. This role would support our Northwest Territory. Our Technology Development Engineers Team: - Develop technical product, application, and supplier strategies with the Director Technical Sales & Marketing or the equivalent supplier marketing manager. - Work closely with the Regional Sales teams to define specific target customers and further develop regional and local customer plans. - Collaborate with Outside Sales teams and strategic suppliers, jointly visiting customers to execute the design-in of focus products into end customer applications. - Drive customer visit activity to engineering alone as required. - Evaluate new potential customers and support customer design locations that may procure products from TTI in other locations. - Ensure the allocated Outside Salesperson is informed of design strategy and project updates. - Monitor activities to defined plans using the Customer Account Manager tool (CAM) and Opportunity Management System (OMS) reports. - Meet regularly with local Branch Product Managers and General Managers/Outside Sales Managers to review progress of the branch to OMS targets. - Proactively review all OMS activity for new projects that could have opportunities for their products to be designed-in. - Maintain project information in CAM and update key activity and next actions required to convert associated projects. - Ensure valid design registrations have been applied for by the Branch Product Manager. - Look for total solutions for projects, calling on other technical resource expertise and suppliers' technical support where necessary. - Focus on technical new business demand creation and maintain strong relationships with key suppliers. - Assist with technical support as required to the Sales team and BPMs. - Update sales teams on new products and relevant total solution applications. - Undertake regular product trainings with suppliers locally and understand key applications and suitable technologies. - Employ commercial/business acumen to prioritize key projects and maximize project design conversion. - Work closely with the sales organization via CAM to identify potential design opportunities/leads for key NPI products. - Utilize TTI Internal tools such as iPad, CAM, Product Communicator, Express, BI, OMS, Intranet tools, and TTI Website for strategy planning and customer visit planning. - Understand supplier design registration programs and design protection cost discounts structures. - Maintain regional market awareness on end application trends, distributor competitor activities, and industry trends. Qualifications - Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or Industrial Electronics required; or a closely related engineering field with a minimum of 5 years of related experience. - Extensive product and technical knowledge within the distribution industry. - Customer and application knowledge within the given region or country of responsibility. - Experienced in the NBO Identification and Development process at a customer level. - Strong organizational skills to set priorities, methodical approach, and project management skills. - Team player working proactively with other TSEs and the Outside Sales team. - Good sales and negotiation skills for convincing and persuading customers and suppliers. - Self-motivated and driven, able to work from home office. - Good Presentation and Mentoring skills required. - Strong verbal/written communications and interpersonal skills. - Analytical skills for setting local/regional strategies and measuring success and results. - Strong verbal and written English language skills. - Extensive knowledge and high skill level of all relevant IT systems and MS Office applications. - Must possess a valid Driver’s License, safe driving record, and be insurable by the Companies’ liability carrier. Requirements - Requires travel (~50%), amount varies depending on territory. - Remote work may only be performed in specific states. - This position requires use of information or access to hardware subject to ITAR regulations. - Visa sponsorship is not available for this role. Benefits - Comprehensive benefits package including medical, dental, vision, life, and disability coverages. - Two CDHP plans and a PPO plan for medical/pharmacy. - HSA and FSA offerings available depending on the type of medical plan selected. - Safe Harbor 401(k) Plan with matching contribution. - Tuition reimbursement plan. - Vacation, fixed and floating holidays, PTO or sick time, bereavement, jury duty, and employee assistance plan. - Ongoing training and opportunities for professional and personal development. - Philanthropic opportunities to give back to communities.