Description Staples is business to business. You’re what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Facility Solutions Specialist (FSS) serves as a key contributor within the Facility Solutions (FS) sales model, working collaboratively to support and drive sales initiatives. This position engages with both existing and potential Staples Business customers via online chat, email, phone, video conferencing, and various digital sales channels. The FSS provides expert solutions within the Janitorial/Sanitation and Breakroom product categories, supporting the expansion of FS's share of wallet among its customers. Additionally, the FSS regularly collaborates with Account Executives and cross-functional partners to ensure seamless service and optimize client outcomes. Introduction: As one of the leading national cleaning and maintenance programs in the country, Staples Facility Solutions offers a wide assortment of janitorial and cleaning supplies. With more than 15 years of industry experience, the Staples Facility Solutions’ nationwide team consults with business-to-business customers to create a customized solution, helping with product selection, usage, and training. Staples Facility Solutions is focused on delivering the best customer experience and the best service to support their needs. Position Summary: Responsible for maintaining and managing the service level resolution, margins, program expansion, and a variety of implementation and sales support activities for Facility Solutions accounts within a targeted vertical market. Provide support for the Facility Solutions sales process. Primary Responsibilities: - Provides backup support for day-to-day account responsibilities for the Facility Solutions Account Development Managers/ National Field Sales Directors to provide them more time to execute the selling process to accounts. - Provides support for Facility Solutions Business Development Executives in the sales development cycle. - Provides project-based initiative support for ongoing accounts, including development of project plans and follow through on each of the initiatives until complete. - Closely monitors revenue and profit performance of all Facility Solutions Account Development Manager/ National Field Sales Director accounts utilizing dashboard tools to meet or exceed Pro Forma targets. Escalates all margin and profits performance issues for immediate resolution. Communicates all issues to impacted business partners, operations, and sales. - Assists Sales in completing product cross-reference files to shorten sales cycle. - Closely monitors service levels of all vertical accounts utilizing dashboard tools and quickly escalates to resolution all service performance issues including backorders, credit holds, EDI issues and sourcing problems. Communicates all issues quickly to Facility Solutions Account Development Manager and impacted functional areas. Monitors backorder reports generated by purchasing staff and communicates issues to buyers and inventory managers. - Point of contact for local Facility Solutions teams for new Facility Solutions national opportunities. All opportunities will quickly be escalated to Facility Solutions Account Development Manager and Facility Solutions National Field Sales Director for contact and go forward strategy. - Monitors all deviated cost changes and price increases to ensure all changes have been made and communicates closely with Facility Solutions Account Development Manager when changes need to be made to pricing specifications. - Prepares total cost savings analyses for customer opportunities. Working with Facility Solutions Account Development Manager and Business Development Executives, as well as the Bids / Pricing team, the customer, and vendors, develops customer facing analysis and presentations for sales. - Coordinates demo and sample activities and supplies for new opportunities or programs. - Helps to prepare quarterly Facility Solutions Business reviews and monitor QBR calendars by account for review planning. - Reports results of customer satisfaction surveys to sales team and addresses any issues. - Maintains usage reports for vertical markets, as assigned. Qualifications Basic: - Bachelor’s Degree and a minimum of five (5) years’ experience in a sales environment, issue resolution, customer service position: or an equivalent combination of education, training, and experience - Knowledge of strategic account system functionality, interfaces, market processes, order processing, sales, customer service, billing, receivables, picking/distribution, and information services required - Expert knowledge in MS Office software applications (specifically Excel, Word, and Power Point required) - Strong Excel knowledge with the capability to develop complex formulas to identify root causes or data patterns - Excellent data analysis skills - Good communication skills, both verbal and written - Excellent customer service skills - Good interpersonal skills - Detail oriented - Strong organizational and follow-through skills - Ability to multi-task - Strong problem-solving and issue resolution skills - Project management skills - Process-oriented Preferred: - Account implementation experience - Strong knowledge of Janitorial supply industry products and trends - Knowledge of facilities products and issues associated with changing vendors, including dispensers - Knowledge of Data Warehouse structures We Offer: · Inclusive culture with associate-led Business Resource Groups · 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) · Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Etail National Account Manager will be responsible for driving the overall revenue and profitability goals across all named accounts. Critical thinking and strong organizational skills are necessary to quarterback all critical functions needed for robust sales growth. This position requires an individual with a strong work ethic, has pride in ownership, and can think strategically across different product lines and customer segments. - Develop, present, and execute on named account plan that ensures attainment of company goals and profitability. - Work with Digital Marketing to constantly evolve the digital shelf. - Guide Channel Marketing in annual budgeting, rebates, promotions, and tracking. - Closely monitor customer reviews and respond accordingly. - Provide VOC feedback to product teams and be a strong advocate for New Product Development. - Drive weekly engagements with Partners. - Drive sales through planning and execution of sales rebates, promotions, and advertising. - Assume the role of SME for transactional and digital sales in NAM. - Work with the Digital Marketing Team to ensure close alignment of SEO and paid search activities. - Conduct product/sales trainings as needed in an omni channel environment. - Drive project business/deal reg through names accounts while maintaining data hygiene in OSC. - Act as point on moving through any EOL or distressed inventory. - Monitor competitor promotions and activity. - Create annual business plans including SKU level forecast and account level budgeting. - Drive negotiation of contracts/business terms as needed. - Plan and participate in account specific or broader industry events, both virtual and in person. Qualifications - Degree or diploma in Business, Marketing & Communication, Interaction Design, Business or equivalent combination of education and experience. - 5 years of experience in Retail/Etail sales or marketing. - Proficient in Microsoft Office (Excel, PowerPoint, Word). - Excellent verbal and written communication skills. - Self-motivated, enthusiastic individual, able to be productive in multi-cultural, virtual work environments. - Able to work as part of a team and to establish productive relationships with people at all levels. - Attention to detail. - Excellent time, project management, and organizational skills. - Strong communication skills. - Research skills: qualitative and quantitative user research to formulate consumer insights. - Demonstrated competence in problem-solving & data analysis. - Effective at managing multiple stakeholder needs and projects. - Negotiation skills: good at finding workable compromises. - Background in digital merchandising, digital marketing, or related field. - Experience as a vendor in a 1P relationship with Amazon. - Familiarity with Amazon Vendor Central. - Proficient at driving double digit growth in omni channel accounts. - Comfortable with both B2C and B2B selling motions and positioning. Preferred Qualifications - Background in digital merchandising, digital marketing, or related field. - Experience as a vendor in a 1P relationship with Amazon. - Familiarity with Amazon Vendor Central. - Proficient at driving double digit growth in omni channel accounts. - Comfortable with both B2C and B2B selling motions and positioning. Physical & Environmental Demands - Standard office environment. Time Travel Required - 30-50% (as needed for customer visits). Core Principles - Safety. - Integrity. - Respect. - Teamwork. - Diversity & Inclusion. Strategic Priorities - Customer Focus. - Operational Excellence. - High-Performance Culture. - Innovation. - Financial Strength. Behaviors - Own It. - Act With Urgency. - Foster a Customer-First Mindset. - Think Big and Execute. - Lead by Example. - Drive Continuous Improvement. - Learn and Seek Out Development. Company Description At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

• Own the national Amazon account strategy, translating SharkNinja’s enterprise goals into executable annual, quarterly, and weekly plans that deliver sustained growth and share gains. • Serve as the primary point of contact for Amazon Vendor Manager, building trusted partnerships that influence category strategy, joint business planning, and long-term growth initiatives. • Lead regular executive-level business reviews with Amazon. • Manage the financial health of the Amazon business, including trade investment, profitability analysis, and margin optimization. • Lead advanced pricing, promotion, and funding strategies across a complex national assortment to maximize revenue, margin, and competitive position. • Partner closely with Strategic Sales to drive successful promotional strategies. • Drive daily, weekly, and monthly performance management across traffic, conversion, organic ranking, and sales velocity. • Identify and unlock growth opportunities through assortment optimization, new item launches, lifecycle management, and whitespace analysis. • Monitor competitive dynamics, category trends, and consumer behavior to proactively mitigate risk and capitalize on market opportunities. • Act as the connective tissue across sales strategy, performance marketing, content, operations, supply chain, demand planning, data & analytics, and product teams to ensure flawless execution at scale. • Collaborate with Amazon Sales Operations and Demand Generation teams to ensure forecast accuracy, inventory health, and align on content strategies and media allocations. • Ensure best-in-class execution of Amazon retail fundamentals including availability, content quality, and promotions. • Leverage data and reporting tools to track KPIs, diagnose performance drivers, and inform strategic decision-making. • Champion continuous improvement by identifying process efficiencies, automation opportunities, and scalable best practices.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective’s initiatives, products, policies, procedures and services. Conducts training and trains and mentor AMS at lower levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities - Develop a profitable agency force that is familiar with Selective’s initiatives, products, policies, procedures and services. - Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective. - Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company’s initiatives, procedures and policies. - Develop professional working relationship with agent, regional underwriting and claim teams, and corporate departments. Conduct underwriting, sales and information technology training for agents and their staff. - Keeps two-way communication between agent and company continuously open and viable; and encourage agent usage of all Selective systems including CLAS, PLUS and eSelect. - Performs inspections as determined by Loss Control Guide, makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly. - Stays alert for and advise company of any industry information, new ideas, products or any changes in other carrier philosophies that could positively or adversely affect Selective. - Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team. - Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency results and opportunities for greater growth and profitability. - Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee’s time. Qualifications Knowledge and Requirements - Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals. - This role is for a seasoned AMS with proven track record. - Demonstrated superior communication, negotiation & presentation skills. - Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location. - Must be able to maximize technology to ensure high productivity ( Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software). - Must have valid state-issued driver’s license in good standing and be able to drive an automobile. Education and Experience - College degree preferred with 6+ years underwriting, marketing or field underwriting experience. - The following experience is also preferred: - 4 years Agency Management, rating - 3 years Claims, loss control-inspection Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $97,000.00 - USD $146,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.