Vertiv

Role Description The Technical Sales Engineer – AC Power, Healthcare supports selling efforts for Vertiv’s 3-Phase AC Power product offering, with deep technical and industry knowledge with a specific focus on healthcare. Sitting remotely, this individual will address technical questions or issues that arise during sales engagement, set appropriate customer expectations, interact with existing customers to investigate new issues and needs, and give advice on new projects and initiatives. - Provides technical review and response to Request for Proposals (RFP) for Vertiv 3-Phase AC Power opportunities for assigned key accounts, or opportunities within assigned territories as needed. - Tasks may include: - Specification CDE review/completion - Review of electrical drawings submitted with RFP - Assistance with initial equipment configurations based on understanding of specification/drawing requirements - Aid with completing project specific bid forms (when required) - Supports driving sales growth with a specific focus on the healthcare market. - Provides technical support for key accounts including: - Assistance with development of concept power architectures - Technical guidance for selection of best fit product ratings - Battery selection and sizing - Creation of concept single lines - Virtual or in-person design reviews - Supports budgeting and spec development to maximize success rates. - Coordinates with key accounts to support engagement with targeted consulting engineers, contractors, and general contractors. - Represents the company and actively participates in key customer factory visits. - Travel as required to support key accounts and to support increasing share of wallet within the assigned account by supporting in person meetings. - Participates as needed in account planning efforts and engagement strategies for key clients. - Supports technical proposals, design documentation, and project proposals to aid the design process and delivery to customers. - Provides sales staff with technical assistance and support for technical documentation and customer-facing presentations & engagements including leading customer communications. - Participates in new product development efforts as assigned. - Provides industry feedback to product managers for product improvements and roadmaps. Qualifications - Bachelor’s degree from four-year College or University with emphasis in Engineering, or related technical field, or equivalent combination of education and experience. - 4-8 years of industry sales experience. - Technical knowledge of three phase products and applications. - Industry knowledge and understanding of healthcare market dynamics. - Ability to build relationships and collaborate well with other departments and sales offices. - Able to handle customer objections by determining the real business problem, articulating our ability to solve their problems, and finding creative solutions. - Able to talk with different audiences, appropriately adjust technical content to meet different audience knowledge and interest, and can communicate with varying technical audience levels. - Ability to attain quota in measured categories. - Strong problem-solving skills. Requirements - Standard office environment. - Prolonged periods of sitting at a desk and working on a computer. - 25 - 50% domestic travel to meet customer needs. Benefits - The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities. Company Description Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries.

Role Description Electrical Reliability Services (ERS) is looking for talented Mechanical Building Commissioning Engineers to join our Commissioning Group nationally. This exciting opportunity includes the ability to work remotely traveling to project jobsites and has tremendous career growth opportunities. We offer continued professional development at our state-of-the-art training facility, competitive compensation, lucrative overtime pay, and excellent benefits that are above industry standards. Mechanical Commissioning Engineer: - Perform and manage commissioning procedures for mechanical systems, including moderately complex systems and data centers and other mission critical facilities. - Manage and lead commissioning projects. - Be self-motivated and proactive on projects with limited supervision. - Position is very mentally demanding and requires candidate to be self-aware. Responsibilities - Perform all aspects of commissioning of mechanical systems including chilled water systems, air distribution systems, AC Systems, and building controls system. - Perform commissioning design reviews. - Perform commissioning submittal reviews. - Develop commissioning forms, specifications, and plans. - Understand contract documents (i.e. drawings and specifications). - Understand Sequence of Operation. - Develop pre-functional, functional, and integrated systems commissioning scripts. - Execute commissioning scripts. - Track and report commissioning issues throughout the project. - Develop and assemble final commissioning reports. - Operate safely in a construction atmosphere performing commissioning operations. - Play an important role in each commissioning project. - Perform as lead on small or moderately sized commissioning projects. - Be responsible for commissioning communications and updates. - Ensure project schedules are being met. - Maintain strong client relationships. - Provide some project management. Qualifications - Graduate Bachelor Engineer (BSEE or BSME) -OR- Graduate of applicable Commissioning Technical Training and two years minimum same or similar work experience. - At least (5) commissioning projects including Design, Construction, and Acceptance phase processes -OR- High school education or equivalent and five years minimum same or similar work experience. - At least (8) commissioning projects including Design, Construction, and Acceptance phase processes. Preferred Qualifications - Knowledge of ASHRAE commissioning industry standards and a Commissioning certification is preferred. - Knowledge of the Leadership in Energy and Environmental Design (LEED) process for New Construction and Existing Buildings and LEED Accredited Professional is preferred. - Knowledge and thorough understanding of building mechanical systems, chilled water systems, air distribution systems, AC Systems, building controls system, Glycol based systems, and boilers. - Background and experience in operation and maintenance of mechanical equipment. - Plan, schedule, and perform work for mid to large size projects and program. - Complete projects consistently on time and under budget. - Cultivate effective relationships with existing and potential key clients, customers and contractors. - Requires a high degree of communication, supervisory, and organization skills. - Communicate effectively, in writing and verbally, with clients and peers. - Good judgment, dependable, performs on projects with technical expertise. - Strong computer skills including editing, formatting in Microsoft Word and Excel, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. - Willing to work flexible hours, weekends, holidays, and night work. - Must be available for out-of-town travel of up to several weeks at a time. International travel may be required. Physical Requirements - Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. - Frequently required to sit, climb, and balance. - Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. - Regularly lift and/or move up to 25 pounds. - Valid Driver’s License with clean driving record. Travel Time Required - Min 75% Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Role Description This is marketing where it matters most, in the field, face-to-face, and directly tied to revenue. As our EMEA Field Marketing Specialist, you'll be the engine behind flawless event delivery, razor-sharp lead management, and brand-perfect execution across the region. You won't just plan marketing, you'll make it happen. From the buzz of a packed trade show floor to the precision of a perfectly routed lead hitting Sales at exactly the right moment. You will own the execution that turns marketing activity into measurable pipeline. You'll be the trusted day-to-day marketing partner for field sales teams, ensuring every activation, campaign, and touchpoint is delivered with the quality and consistency that builds real commercial momentum. What You'll Own - Event Execution & Lead Conversion: - Run the full operational playbook for marketing events, trade shows, and field activations end-to-end. - Own the critical handoff, ensuring every lead is accurately captured, CRM-routed, qualified, and delivered to Sales with zero pipeline leakage. - Analyse engagement depth, lead quality, and conversion potential to prove what's actually working. - Pipeline & Demand Generation: - Connect the dots between activity and impact. - Track marketing-sourced pipeline contribution, monitor channel metrics (CTR, opens, engagement, brand mentions). - Report on the commercial value of every initiative using Power BI, Oracle Analytics, and marketing automation platforms daily. - Brand, Content & Communications: - Be the guardian of the brand. - Enforce global guidelines across all outputs, ensuring every piece of messaging aligns with the broader GTM strategy and commercial objectives. - Develop compelling customer case studies with Sales. - Manage local social media that balances global consistency with local relevance. - Sales Alignment & Stakeholder Management: - Serve as the go-to marketing contact for field sales teams, aligning on priorities, event participation, and campaign execution. - Brief agencies with clarity and hold the line on timelines and quality. - Strengthen Vertiv's presence in the local industry ecosystem through meaningful community engagement and connections. - Data Governance & Accountability: - Ensure all data handling, lead capture, and communications comply with privacy regulations. - Track KPIs consistently, maintain data accuracy, and share performance openly reinforcing a culture of transparency and continuous improvement. Qualifications - Bachelor's degree in Marketing, Communications, Business, or related field. - 2–4 years in marketing execution, field marketing, or a marketing coordinator role. - Demonstrated experience managing event logistics and post-event lead processes. - Familiarity with CRM tools (e.g., Salesforce) and marketing automation platforms (e.g., Marketo, HubSpot). - Excellent written and verbal English; additional regional languages are a strong advantage. Requirements - End-to-end event delivery and logistics management. - Lead management mastery, CRM routing, qualification, and follow-up frameworks. - Brand enforcement with a keen eye for visual and messaging consistency. - Social media content development and performance monitoring across B2B platforms. - Clear, compelling copywriting for case studies, sales enablement, and event collateral. - Cross-functional collaboration with sales teams, agencies, and internal stakeholders. - Marketing analytics and pipeline reporting. - Highly organised with the ability to manage multiple concurrent projects in a fast-paced environment. Benefits - Stability of a global leader in a growing industry. - Opportunity of a startup. - Design, manufacture and service mission-critical infrastructure technologies. - Strong customer base and global reach in nearly 70 countries.

Role Description This is where engineering excellence meets commercial impact. As our Pre-Sales Technical Engineer, you'll be the go-to technical authority on UPS systems and Power Distribution Units — the critical backbone that keeps the world's largest data centers running without a flicker. You'll partner directly with hyperscale customers and our Sales team to architect power solutions that don't just meet specifications — they exceed expectations. From crafting winning proposals and tenders to designing bespoke power systems when off-the-shelf simply won't cut it, you'll ensure every solution is precision-engineered to the client's exact requirements. If a standard product doesn't fit, you'll create one that does. Key Responsibilities - Decode the brief — Review RFQs, dissect customer requirements, and identify the technical specifications that will shape the winning solution. - Be the technical backbone of Sales — Provide authoritative pre-sales support on product specifications, ensuring our proposals are technically bulletproof. - Match the right product to the right problem — Select standard products based on customer requirements, or identify where custom engineering is needed. - Engineer what doesn't exist yet — Design innovative solutions where standard products fall short, defining feasibility, costs, and delivery pathways. - Orchestrate internally and externally — Coordinate across internal departments and external suppliers to bring complex solutions to life seamlessly. - Own the room — Attend customer meetings alongside Sales as the trusted technical expert who can answer the hard questions with confidence. - Build consultant relationships — Visit and nurture relationships with consultants on a regular basis, collaborating to develop effective, forward-thinking solutions. - Shape the future product roadmap — Feed real-world insights back to Product Management and Sales, flagging issues with current products and championing ideas for the next generation. Qualifications - Required: Bachelor's degree in Electrical or Electronics Engineering - 5–10 years of hands-on experience with UPS systems, batteries, and data center infrastructure - Preferred: Deep expertise in critical power products — UPS, battery storage systems, data center infrastructure, and electrical infrastructure solutions - Strong IT proficiency (Word, Excel, PowerPoint) with a natural customer/sales orientation - Experience with AutoCAD or similar CAD platforms - A relentless focus on understanding and solving customer needs - Fluent in English and Italian (written and verbal) — non-negotiable Travel - TBC Benefits - The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. Core Principles - Safety - Integrity - Respect - Teamwork - Diversity & Inclusion Strategic Priorities - Customer Focus - Operational Excellence - High-Performance Culture - Innovation - Financial Strength Behaviors - Own It - Act With Urgency - Foster a Customer-First Mindset - Think Big and Execute - Lead by Example - Drive Continuous Improvement - Learn and Seek Out Development Company Description At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Role Description Integration engineers require a substantial amount of specialized expertise, including: - Power system studies - Software and hardware engineering - Interface protocols - General problem-solving skills Projects will include new and challenging problems with input from a broad range of engineers where the system integration engineer "pulls it all together." - Develop and maintain an expert level of technical expertise in electric power system protection and automation. - Work closely with design, vendor, utility, regulatory agency, operators, owners, contractors, and protection engineers to create system programming which translates the owner’s requirements into concrete technical designs. - Develop settings for all layers of control including protective relaying, communication processors, Human Machine Interface (HMI). - Simulate power system conditions in a lab environment to test communications and automation functionality of integrated IEDs and software packages. - Serve as a technical resource for ERS Field Engineers during installation, commissioning and operation of the electric power system protection and automation systems. - Write complete, detailed reports using a computer and accurately process job billing. - Perform sales support functions. - Provide technical support to ERS sales engineers and customers. - Maintain strong client relationships. Qualifications - Graduate Engineer BSEE or BSME and eight years’ experience in design, testing and commissioning of protection and automation systems. - Five years’ experience as Power Systems Engineer. - Registered Engineer in Training and the ability to obtain PE licensure within 1 year. Requirements - Strong knowledge of the National Electrical Code and various industry standards, such as NERC, IEEE, OSHA and NFPA. - Requires special skills in a majority of the following: - Generation and co-generation start-up – ANSI, NEC, and NEMA specification - Pilot wire and distance relaying - Computer power system transient surveys - Vector, phasor analogy - Complex control systems - Medium and high voltage substation start-up - Strong background and experience in all types of switchgear and equipment through the 500 kV class. - Requires a high degree of communication, supervisory, and organizational skills. - Communicate effectively, in writing and verbally, with clients, peers and management. - Thorough knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems, and good aptitude for problem evaluation. - Complete projects consistently on budget. - Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills. - Strong computer skills including editing, formatting and using templates in Microsoft Office Suite, use of Manufacturer specific software and documentation of design within AutoCad. - Willing to work flexible hours, weekends, holidays and night work. Must be available for out-of-town and international travel of up to several weeks. - Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. - Frequently required to sit, climb and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. - Valid Driver’s License. Benefits - 25% travel time required. Company Description Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Role Description In the Strategic Account Manager DACH role you will manage the relationship with large, strategic Accounts for Vertiv in a long-term perspective and represent the company in front of the Account at CEO/CIO/CFO level. In this role you will drive, manage, ensure, and develop the Sales and Profitability of the business with the assigned Accounts towards defined short and long-term targets through distribution channels and/or through the regional or country organizations. You will secure Vertiv is the Accounts’ preferred partner for the entire Product and Service portfolio of Vertiv and support peers in pursuing software projects in major accounts. The position is an integral role for the Regional sales organisation, with the individual holding accountability for the full portfolio order targets attributed to the identified accounts. As an individual you need to have strong segment industry experience coupled with a well-established network, be able to demonstrate good key account management skills, a strong commercial acumen, and have the capability to build strong networks internally within Vertiv community. Delivery of your targets will require effective coordination between the different business segments to fulfil the requirements of your customers, so strong communications skills are vital. Furthermore, you will need to have the technical competence to understand and demonstrate the full breadth of the Vertiv offering and our capabilities as an organisation to your customers, particularly at senior management level within region. Your targets will be set to align with the growth expectations of the market and our strategic position with the respective accounts. As an Account Manager, You Shall: - Continue to develop our customer centric culture. - Drive growth in sales and profitability for both Products and Services with the assigned Accounts, towards defined short- and long-term targets. - Operate within the defined set of management standards, supporting business review cycles and collaborating across teams. - Be an advocate of VCore, adding value to customer engagements and opportunity development. - Anticipate market trends being an industry expert. - Design and deliver innovative solutions, rethinking current standards and routines. - Ensure compliance with the Company Code of Conduct and Trade Compliance. Qualifications - Excellent commercial experience to understand and anticipate market trends, and Vertiv’s business environment. - Excellent knowledge of the assigned segment and industry in DACH. - Proven record in Account Management across countries and regions. - Experience in business negotiation and relationship building activities with customers. - Excellent communications, interpersonal and presentation skills. - Industry expertise or degree in electrical or mechanical engineering or equivalent. - English at advanced level, German at native level. Requirements - Strong segment industry experience. - Good key account management skills. - Strong commercial acumen. - Capability to build strong networks internally. - Effective coordination between different business segments. - Technical competence to understand and demonstrate the Vertiv offering. Benefits - Access to Vertiv Sales Academy training programs. - Knowledge sharing culture with webinars, sales podcasts, and coaching opportunities. - Exhaustive toolset for account management standards and best practices. - Collaboration with Application Engineering and Sales Support teams. - Flexible working practices and in-house programs focusing on wellbeing. - Opportunity for occasional travel abroad. Company Description At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination.

Role Description We are recruiting a Service Technical Support professional to join our team in Cluj-Napoca, Romania. In this role, you will provide remote technical support across the EMEA region, leveraging your analytical skills and knowledge of software and hardware technology. Your primary responsibility is diagnosing hardware and software issues reported by customers or internal teams, and delivering solutions aligned with our established procedures. This is a remote service delivery role where customer satisfaction, ownership, and results-driven performance are key priorities. Key Responsibilities - Remote Support & Troubleshooting - Diagnose and troubleshoot software issues for Vertiv products (Cloud Service Portal, Vertiv Critical Insight, Environment Connect) reported by customers or field personnel. - Provide remote software support for monitoring platforms, documenting and overseeing the entire process from initiation to resolution. - Troubleshoot and resolve issues related to networking, monitoring systems, operating systems, and database systems. - Manage alarms and field force operations, ensure accurate case management, and deliver excellent customer service in line with defined SLAs. - Configuration & Integration - Configure DC systems, thermal and UPS systems, modems, routers, and PDUs. - Integrate and oversee energy and thermal systems within advanced monitoring platforms. - Customer & Stakeholder Management - Provide technical assistance to customers and subcontractors throughout the support lifecycle. - Prepare periodic technical reports for customers, including network audits. - Assist sales and field agents with technical issues related to Vertiv's hardware product solutions. - Act as a liaison between customers, channels, distributors, and internal departments to ensure high service levels. - Learning & Development - Collaborate with senior engineers to conduct laboratory tests, simulating and resolving customer incidents while preparing necessary documentation. - Stay current with emerging technologies and effectively apply this knowledge to Vertiv products and customer environments. - Assist with customer engineering tasks such as commissioning, maintenance, and emergency response with support from senior engineers. Qualifications - Education: Polytechnical studies specializing in Electrical Engineering, Electronics, Telecommunications, Thermal Management — or equivalent relevant experience. - Language: English proficiency (B2+ level, written and spoken) required for EMEA-wide communication. - Strong written and verbal communication skills. - Solid organizational and time management skills. - Analytical and problem-solving abilities. - Demonstrated adaptability and a positive attitude in a fast-paced environment. - Ability to manage multiple tasks simultaneously. - Detail-oriented, self-motivated, and conscientious. Preferred Qualifications - Experience in any of the following areas is advantageous: - Customer interaction in a technical capacity. - Direct involvement with hardware and/or software systems in data centers or other high-availability environments. - BAS/BMS or Electronic Monitoring systems. - Familiarity with network protocols, computer-based networks, database structures, and high-level software architectures. - General understanding of Uninterruptible Power Systems (UPS), DC and Cooling Systems, and telecom fundamentals. - ITIL certification or familiarity with ITSM frameworks. Work Schedule & Environment - You will be part of a department operating 24/7 to monitor and support critical infrastructure for customers in Data Centers, Financial, Telecom, Governmental, and Industrial sectors. - Shift work: Three rotating shifts across weekdays, weekends, and legal holidays within a flexible schedule. - Core hours: Approximately 75% of work is concentrated during regular business hours; the remaining 25% covers evening/night shifts. - Four-day workweeks when incorporating weekend shifts. - Periodic on-call availability required. Travel Requirements - 10% travel. Benefits - A dynamic, international work environment supporting EMEA-wide operations. - Continuous learning and development opportunities with access to cutting-edge technologies. - Career growth within a global organization. - Collaborative team culture with mentorship from senior engineers. - Competitive compensation and benefits package.

Role Description The National Account Manager position is a key role within the Enterprise, Commercial & Light Industrial team, responsible for managing a defined number of high-priority accounts within the enterprise market vertical. The role involves managing the full portfolio of products (LV Switchgear & Busbar, ACP UPS, ELS, and Thermal Management) that Vertiv sells to Enterprise customers. - Ensure continued growth by maximizing sales opportunities for new products. - Form part of a specialized sales team consisting of account management and technical sales professionals. - Develop technical proficiency to offer insights into product applications and identify opportunities. - Demonstrate key account management skills and strong commercial acumen. - Coordinate effectively between different business segments to fulfill customer requirements. - Align targets with market growth expectations and share of wallet capture. Qualifications - Minimum 5 years’ experience in an account management environment. - Extensive commercial experience to identify and understand customers’ needs. - Understanding of the enterprise industry and sub-segments. - Principle knowledge of LV Switchgear and Busbar, UPS, ELS Topology, or Thermal Management. - Experience in commercial negotiations and stakeholder mapping. - Excellent interpersonal and communication skills. - Sales background in critical engineering applications or product-led services. - Planning, organizational, and leadership skills. - Basic legal and commercial policy understanding. - Influencing, negotiating, and problem-solving skills. - Excellent written and verbal communication skills. - Ability to work proactively and in a team environment. - Excellent presentation skills and numerate skills. - Driving License. Requirements - Ability to develop and execute account plans. - Ability to represent Vertiv successfully at meetings at all levels within accounts. - Ability to work under pressure and to agreed timescales. - Self-starter with effective time management skills. - Excellent customer service skills. Benefits - Travel within the UK & Europe in support of customers and the wider business. - Occasional overnight stays outside of primary territory. Expectations - Contribute to teamwork and knowledge sharing within the organization. - Focus on self-growth and development through participation in company events and trainings. - Be innovative and bring ideas for process improvements. - Own your job with sound ethics, responsibility, and discipline.

Role Description The National Account Manager position is a key role within the Enterprise, Commercial & Light Industrial team, responsible for managing high priority accounts within the enterprise market vertical. The primary revenue streams associated with this role will hinge on effective engagement within the End-User, Consultant, and Contractor community. - Ensure continued growth by maximizing sales opportunities for new products. - Work within a specialized sales team consisting of account management and technical sales professionals. - Develop technical proficiency to offer insights into the product portfolio and applications. - Build and maintain strong networks interdepartmentally within Vertiv. - Coordinate effectively between different business segments to fulfill customer requirements. - Align targets with market growth expectations and share of wallet capture. Qualifications - Minimum 5 years’ experience in an account management environment. - Extensive commercial experience to identify and understand customers’ needs. - Understanding of the enterprise industry and sub-segments. - Principle knowledge of LV Switchgear, Busbar, UPS, ELS Topology, or Thermal Management. - Experience in commercial negotiations and stakeholder mapping. - Excellent interpersonal and communication skills. - Sales background with experience in critical engineering applications. - Planning, organizational, and leadership skills. - Basic legal and commercial policy understanding. - Excellent written and verbal communication skills. - Ability to work proactively and in a team environment. - Excellent presentation skills. - Numerate and IT literate, with a good understanding of business KPIs. - Self-starter with effective time management skills. - Excellent customer service skills. - Driving License. Requirements - Contribute to teamwork and knowledge sharing within the team and organization. - Focus on self-growth and development through participation in company trainings. - Be innovative by suggesting improvements to processes and tasks. - Own your job with sound ethics, responsibility, and discipline. Benefits - Opportunity for travel within the UK & Europe. - Occasional overnight stays outside of primary territory. Company Description We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination based on various factors.

Title: Business Development Manager , Thermal Services (Remote) Location: Westerville, OH, United States Department: Sales Job Description: Description POSITION SUMMARY The Business Development Manager, OEM Services will drive revenue growth and strategic partnerships with leading Original Equipment Manufacturers (HPE, Dell, Lenovo, Supermicro, etc.) in the high-performance liquid cooling market. This dual-focused role combines strategic OEM business development and identifying thermal services opportunities while building engineering relationships with technical services leadership across the full OEM engagement lifecycle. You'll develop new business by positioning Vertiv's liquid cooling portfolio as the preferred thermal management solution for next-generation OEM server platforms while ensuring successful implementation, integration support, and ongoing service delivery of Direct-to-Chip cooling, CDU (Coolant Distribution Unit) solutions, and hybrid cooling architectures. Collaborate with OEM engineering teams, Thermal Engineering and Product Management. RESPONSIBILITIES OEM Thermal Services Business Development & Partnership Management (50%) - Identify and develop strategic thermal services opportunities with OEM manufacturers (HPE, Dell, Lenovo, Supermicro) focusing on multi-year service agreements, commissioning contracts, fluid management programs, and maintenance partnerships for liquid-cooled AI/ML and HPC server platforms - Build robust pipeline of OEM thermal services including deployment support contracts, thermal validation services, training certifications, field service partnerships, and performance optimization engagements - Establish service-focused relationships with OEM service organizations, thermal engineering teams, and supply chain leaders to become preferred thermal services partner for liquid-cooled platform deployments - Conduct service requirement workshops with OEM teams to understand deployment challenges, field service capabilities, training needs, and develop comprehensive thermal services proposals including service value propositions, uptime improvement models, and ROI justifications - Lead service sales cycles from initial engagement through pilot programs and enterprise service agreements, negotiating service pricing, SLA commitments, geographic coverage, response times, and performance metrics - Track OEM server roadmaps and service delivery models to proactively position Vertiv thermal services for upcoming platform launches and identify opportunities to embed services into OEM warranty programs, extended service contracts, and managed services solutions OEM Technical Services & Integration Support (50%) - Design, quote, and deliver end-to-end thermal services programs including system commissioning, thermal performance validation, fluid quality management, preventive maintenance schedules, emergency repair services, performance monitoring, and optimization programs for OEM liquid-cooled server deployments - Manage fluid lifecycle services including coolant specification and procurement, initial system fill, routine fluid testing (pH, conductivity, inhibitor levels, metals analysis), fluid replacement programs, and proper disposal services ensuring optimal thermal performance and corrosion protection - Deliver preventive maintenance programs including scheduled CDU inspections, pump performance monitoring, filter replacements, thermal interface material assessments, leak detection system checks, and annual thermal performance audits - Create comprehensive service documentation including commissioning reports, fluid analysis records, maintenance logs, performance trend analysis, and optimization recommendations for OEM customers and internal tracking - Establish service delivery standards and quality metrics including commissioning checklists, acceptance criteria, fluid quality specifications, response time commitments, and customer satisfaction measurements - Act as technical escalation point for complex thermal service issues including performance degradation, coolant contamination, leak events, thermal runaway conditions, and system failures requiring root cause analysis and corrective action plans - Coordinate field service delivery resources including scheduling service technicians, managing spare parts inventory, coordinating third-party fluid management partners (Chemtec, Dow, etc.), and ensuring timely execution of service commitments QUALIFICATIONS - 5+ years of experience combining OEM business development, technical sales, or strategic account management with thermal engineering, application engineering, or technical services in server infrastructure, cooling systems, or data center thermal management. - Degree in Engineering, Business Management, Business Administration, or related field (or equivalent combination of education and experience). - Proven track record of OEM partnership development with demonstrated ability to secure design wins, navigate complex OEM organizations, and build relationships with server manufacturers. - Basic knowledge of heat transfer principles, cold plate design, coolant properties, pump systems, thermal interface materials, and server-level thermal management - Understanding of AI/ML accelerator platforms (NVIDIA H100/H200/GB200, AMD MI300, Intel Gaudi), GPU thermal requirements, and high-performance computing cooling challenges - Strong project management abilities to coordinate cross-functional teams, manage complex timelines, and deliver on OEM development commitments Preferred - Engineering degree (Mechanical, Thermal, or related discipline) or equivalent technical background - Experience with OEM product development lifecycle, NPI (New Product Introduction) processes, and manufacturing qualification procedures - Knowledge of data center facility integration including facility water-side systems, secondary loop architectures, and building infrastructure constraints - Existing relationships with thermal engineering or product management teams at HPE, Dell, Lenovo, Supermicro, or other server OEMs - Technical certifications in thermal management, data center design (ASHRAE, Uptime Institute), or related fields TRAVEL - 50% (including customer data center site visits, commissioning support, and industry conferences) The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPLES: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.