REVENUE CYCLE MANAGER We are growing and looking to add to our multi-practice team in beautiful Jacksonville! The right candidate for this opportunity will have extensive experience with all facets of Revenue Cycle, dental insurances and dental practice management software. Must have experience working within the portals and websites of all insurances. Must have experience working all levels of accounts receivables, both patient and insurance, aged and new. Local candidates strongly preferred. - Organize and Strategize to Increase Collections - Improve Insurance Processing - Work with Leadership to Develop, Plan, Organize, and Implement Revenue Cycle Policies and Workflow to Achieve Operational Excellence - Maintain confidentiality in Compliance with HIPAA regulations. - Follow up on Denied / Rejected Insurance Claims - Train Front Office Teams on Required Images, Narratives and Supporting Documentation to Process Claims. - Post Insurance Checks - Audit Patient Accounts - Reduce adjustments and Bad Debt - Process Patient Refunds - Oversee Resolution of Contract Payment Issues and Assisting in Collection Efforts. - Liaison with and Support to the Dental Offices on Insurance Posting, Insurance Verifications, EOB Training, etc. - Assist in External Financial Statement Audits, Insurance Audits/Inquiries, and Internal Compliance Requests. - Other Duties as Requested or Assigned Required Qualifications: - 4+ years of dental billing a must - Minimum of 2 years of AR or revenue cycle experience - HS Diploma minimum; prefer advanced education in a related field. - Knowledge of Dental Insurance and Terminology and Dental Software. - Motivated to Collect & Resolve Claims - Excellent Written and Verbal Communication - Excellent Working Knowledge of MS Office, Excel and Proficient Computer Skills in General - Extremely Detailed and Organized - Must be a Self-starter and a Self-motivator. - Ability to Work Independently and Follow Through on Tasks - Strong Team Player, Analytical, Critical Thinking and Problem-solving Skills - Ability to communicate within all levels of the organization. Benefits Include: - Competitive compensation based on experience. - Health insurance - 401k - Paid Holidays and a PTO Program Could be open to remote for the right candidate with occasional travel to Jacksonville, NC and Sarasota, FL.

• Provide daily supervision, direction, mentoring, coaching, and performance management to teammates • Ensure high quality customer service according to department and company policy • Monitor team productivity and progress of specific area job functions • Determine staffing plans that promote the most effective use of all teammates • Establish, communicate, and ensure departmental goals and objectives are achieved • Address teammate relations issues appropriately and escalate to manager as necessary • Assist manager with teammate employment activity such as hiring, promoting, job performance, evaluations, PTO, and disciplinary action as required • Write and conduct teammate annual Performance Development Reviews (PDRs) as required • Maintain teammate records in compliance with DaVita policy's and any applicable laws • Understand and communicate DaVita company policies and procedures • Work with People Services and manager to recruit teammates with appropriate skills and experience • Know, understand, and follow DaVita teammate guidelines as well as local safety and security policies and procedures • Lead or actively participate in special projects • Serve as a liaison between the data analytics team and other departments to ensure business needs are met in an efficient and effective manner • Support the analytics team manager via business acumen and technical knowledge • Meet tight deadlines in a time sensitive and resource constrained project environment • Provide frequent updates to manager regarding the status of activities and initiatives • Assist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business • Identify system and process improvements opportunities and make recommendations • Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities • Identify system and process improvements and recommend process improvement plans • Provide accurate and timely reporting of performance metrics to the senior leadership team as required or scheduled • Maintain reporting continuity, integrity, and communication among analytical departments • Champion the DaVita Mission and Values both internally and externally • Attend team meetings, phone conferences, and training as scheduled or needed • Perform other duties as assigned or required.

• Serve as the CRM Administrator, acting as the main point of contact for Sales, Marketing, Product, Operations, and Customer Support teams; build & execute company-wide training on CRM procedures. • Lead CRM module implementations, including project management for future expansion into areas such as Service Hub, Ticket Management, Inventory, and Accounting • Own the end-to-end reporting function, identifying stakeholder needs and creating actionable reports for Operations, Sales, Product, Marketing, and Executive teams. • Build comprehensive revenue and forecasting reports, tying revenue back to end-users and purchase channels; incorporate proprietary data to show both received and projected revenue; design & implement notification protocols based upon data trends. • Serve as key member of the Operations Center of Excellence, establishing, modeling, and implementing best practices across the organization. • Partner with Executive team on a regular basis for specialized reporting.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s GTM Planning & Central Operations team partners with Sales Leadership, Finance, Product, Local Sales Strategy and Operations, and Data Engineering to build operational processes, tools, policies, and data required to bring our GTM strategy to life. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle. What you’ll do You will partner with GTM leadership & operations to build out and manage the process for account list creation requests. Account list creation is a critical tool for GTM to feed the sales funnel, and target sales efforts improving overall sales effectiveness. Responsibilities - Create a scalable process for intaking and building account lists for GTM to support targeted sales efforts - Program manage Account list creation process for GTM to support the team in targeted sales efforts - Program manage initiatives to create new data signals or intelligence with our Data Eng and GTM teams - Be an account data expert helping to guide GTM on what data attributes to use when building account lists - Create Account lists for GTM stakeholders based on clear list requirements leveraging multiple data sets - Partner with our SaaS Platform team to continuously feed the top of funnel with new Platform lists Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements - Minimum 5 years experience in Consulting, Sales Ops, Strategy Ops, Business Ops or Marketing Ops or Business Analytics - Able to own the problem, investigate its root causes and ensure execution. - Can work across multiple stakeholders and elevate for leadership - Has strong analytical skills and a structured approach to solving unique business problems. - Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment. - Proficiency in SQL and other advanced analytics tools Preferred Qualifications - Prior experience at a growth stage Internet/software company - Prior experience in the SaaS and/or payments industry - Experience leveraging AI to build out process or tooling