Entity: Customers & Products Job Family Group: Sales Group Job Description: The HD National Account Manager manages existing national-scale customer accounts and develops new business in the Heavy Duty Lubricant sector. The customer base is truly national in scope and crosses a wide geographic footprint including current accounts and active prospects. The customer relationship will be complex and requires a keen focus on managing the relationships and deliverables in both a centralized and decentralized customer structure. The NAM will serve as the SPA for all customer issues across all support functions. - Prospect, engage, and close large pieces of new HD business. Maintain a robust prospect pipeline which includes information on volume usage, brand current used, contact information, and other relevant information.  - Manage assigned current accounts and deliver those customers specific KPIs that support the overall HD strategy. Manage all national account program offers including trade loans, market development funds, conversion discount allowance. - Develop and manage the contact map to maintain and develop appropriate personal relationships within the customer base. - Develop pricing strategy recommendations, pricing coordination, and long-term market outlook for focused segments. - Work closely within the NA Sales and Field Engineering Team to deliver on group objectives. - Negotiate the deep and complex portfolio of products and programs that drives a foundation for moving customers from traditional products to an enhanced performance product platform and move customers along the Maintenance Journey.   - Leverage LabCheck oil analysis programs to enhance the growth and long-term retention of customers.  - Work collaboratively with Field Engineering teams on all LabCheck oil analysis training, report generation and customer presentations. - Work with the Indirect Region Managers and DBMs to ensure service levels and product distribution to the HD national accounts.   - Accurately forecast monthly product demand for HD national accounts. Forecast process to include analysis and projection on base volume, incremental volumes, new products and adjustments for gain-lost accounts.  - Effective daily use of Customer Relationship Management tools to manage all aspects of the account relationship and build sustainable relationships throughout the customer organization, as well as our organization.  - Compliance with bp’s Code of Conduct, Values and Behaviors and HSSE Standards. - Utilization of digital tools available to support territory management - Adopt and utilize the Castrol mindset which is a business where everyone is committed to the growth of our business, to deeply value our customers, to empower our people and to embrace change and challenge the status quo. Experience - Bachelor’s degree in Business or Engineering desired A minimum of 5 years direct sales experience with focus on large national customers. Committed; self-starter with little need for direction or supervision. Proven ability in large account management. Demonstrated capability in developing and closing new business. Excellent interpersonal, communication and presentation skills. Ability to think strategically to develop / execute long-term account growth and trade up. Highly knowledgeable of industry trends and market value chain. Skills & Competencies Account Strategy & Planning, Term & Value Negotiations, Deal Closure, Customer Relationships Management, Consulting & Selling Skills, Customer Profitability & Value Chain Understanding, Products & Offer Knowledge, Prospect & Pipeline Management. Up to 50% travel required. Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. How much do we pay (Base)? ($115,000-135,000) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.  This position is eligible for US Benefits Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select SPD Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select SPD.  We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Select SPD.  As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select SPD Travel Requirement Up to 50% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is open to working from any bp location Skills: Account strategy and business planning, Business Acumen, Channel marketing activation, customer and competitor understanding, Customer Profitability, Customer promise execution, Customer Segmentation, Customer Value Proposition, Digital Fluency, Internal alignment, Leading through ambiguity, Listening, Managing strategic partnerships, market, Marketing strategy and programmes, Negotiating value, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Proposition development, Prospecting and pipeline management, Sales forecasting/demand planning, Sector Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

• Identify, qualify, and pursue new commercial manufacturing opportunities for oral solid drug products • Build and maintain a robust pipeline of prospects aligned with Serán’s technical capabilities and capacity strategy • Conduct initial technical and commercial assessments to ensure strong project fit • Lead the development and negotiation of term sheets and commercial supply agreements • Serve as the primary point of contact for assigned commercial accounts, ensuring a high‑quality client experience • Develop strong, trust‑based relationships with key stakeholders at client organizations • Communicate project status, timelines, risks, and decisions clearly and proactively • Support long‑term client retention and growth through strategic account planning • Guide clients through the commercial manufacturing lifecycle—from onboarding and tech transfer through validation, launch, and ongoing supply • Collaborate closely with internal teams (technical operations, quality, supply chain, finance, legal) to ensure smooth project execution • Monitor project progress, identify risks or bottlenecks, and drive timely resolution • Ensure commercial commitments, deliverables, and quality expectations are met • Coordinate internal review and approval of commercial proposals, pricing, and contract terms • Manage renewals, amendments, and long‑term supply agreements as client needs evolve • Ensure accurate forecasting and demand planning to support capacity utilization • Provide market insights and customer feedback to inform commercial strategy and capacity planning • Maintain accurate CRM records, pipeline reporting, and revenue forecasting • Contribute to continuous improvement of commercial processes, tools, and client engagement practices • Support cross‑functional initiatives that enhance Serán’s commercial manufacturing capabilities and competitiveness • Scope my increase to align with company initiatives • Perform other related duties as assigned

• Build trusted partnerships with industry leaders • Prepare proposals targeted to key decision makers • Negotiate contracts and pursue new business opportunities • Champion solutions within customer organizations

About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Field Account Executive is responsible for driving new business development and expanding the organization’s footprint within assigned regional territories. Reporting to the Sales Manager, this role focuses on generating new opportunities, promoting our roadside assistance technology and call center solutions, and managing the early-to-mid stages of the sales cycle. The Business Development Representative serves as the frontline ambassador for the organization, directly engaging with prospective clients in the field to understand their operational needs, present value-driven solutions, and contribute to the overall revenue growth of the sales team. Key Outcomes: - Execute proactive business development campaigns and territory plans to identify, qualify, and engage prospective B2B clients in the field. - Conduct regular site visits, face-to-face meetings, and virtual presentations to demonstrate the value of the organization’s technological solutions and call center services. - Manage the end-to-end sales pipeline for assigned regional accounts, from initial outreach and discovery to proposal delivery and contract execution. - Maintain meticulous records of all field activities, pipeline progression, and customer interactions within the organization's CRM system. - Collaborate closely with the Sales Manager and internal support teams (Marketing, Operations) to align field messaging with broader corporate strategies and product capabilities. - Gather and relay market feedback, competitor activities, and emerging customer needs to internal stakeholders to aid in continuous product and service improvement. - Prepare and present tailored commercial proposals, utilizing standard pricing models and financial frameworks to ensure mutually beneficial client agreements. Skills, Education and Experience: - 1 to 3 years of related experience in sales, business development, marketing, or a customer-facing relationship role. - College degree in Business or equivalent work experience is required - Authentic Relationship Building: Cultivates natural, trusting connections with prospects and internal peers, utilizing strong interpersonal awareness and high emotional intelligence (EQ) to navigate diverse client environments. - Resilient Drive & Initiative: Demonstrates a self-starting, highly energized approach to business development, maintaining focus, motivation, and a positive outlook when faced with setbacks or long sales cycles. - Collaborative Team Mindset: Balances professional confidence with humility, actively contributing to a supportive team culture and recognizing that collective success is as important as individual achievement. - Organized Problem Solving: Approaches customer operational challenges with a detail-oriented mindset, gathering relevant facts to propose practical, tailored solutions. - Engaging Communication & Influence: Exhibits strong professional presence and persuasive communication skills, adapting messaging to resonate effectively with various stakeholders. - Commercial & Financial Acumen: Applies a functional understanding of fundamental business and financial principles to communicate return on investment (ROI) and value propositions clearly. - Customer-Centric Technology Aptitude: Leverages data, CRM platforms, and marketing insights effectively to understand customer needs and streamline the field sales workflow. WORKING RELATIONSHIPS: This position reports directly to the Field Sales Manager. The Business Development Representative works collaboratively with internal Marketing, Operations, and Sales Support teams. Externally, this role interacts daily with prospects, existing clients, and industry partners within the assigned field territory. ADDITIONAL REQUIREMENTS: Must possess a valid driver’s license and be willing to travel extensively within the assigned regional territory (frequent local/regional travel, up to 90% depending on the market) to conduct in-person client meetings and attend industry events. Hiring In: - United States: Pennsylvania The anticipated closing date to submit applications for this role is March 18th. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range $70,000—$80,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: - Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. - Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. - Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. - For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. - Family Support: Parental planning benefits to assist associates through life’s milestones. - Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.