Serán BioScience

• Responsible for driving new customers and business growth for Serán’s customer accounts. • Develop business relationships with respective client organizations and serve as lead point of contact for all client matters. • Anticipate client needs, align solutions with needs for current and future proposals/business development. • Ensure deadlines are met for active ongoing projects and proposals. • Help customers realize success relative to collaborations with Serán both current and in the future. • Focus on new client relationships within regions with growth opportunity to enhance customer service support while strengthening existing business relationships. • Clear communication within pharmaceutical development and manufacturing and remain within their preferred region, but will require travel to Bend, Oregon as needed.

• Identify, qualify, and pursue new commercial manufacturing opportunities for oral solid drug products • Build and maintain a robust pipeline of prospects aligned with Serán’s technical capabilities and capacity strategy • Conduct initial technical and commercial assessments to ensure strong project fit • Lead the development and negotiation of term sheets and commercial supply agreements • Serve as the primary point of contact for assigned commercial accounts, ensuring a high‑quality client experience • Develop strong, trust‑based relationships with key stakeholders at client organizations • Communicate project status, timelines, risks, and decisions clearly and proactively • Support long‑term client retention and growth through strategic account planning • Guide clients through the commercial manufacturing lifecycle—from onboarding and tech transfer through validation, launch, and ongoing supply • Collaborate closely with internal teams (technical operations, quality, supply chain, finance, legal) to ensure smooth project execution • Monitor project progress, identify risks or bottlenecks, and drive timely resolution • Ensure commercial commitments, deliverables, and quality expectations are met • Coordinate internal review and approval of commercial proposals, pricing, and contract terms • Manage renewals, amendments, and long‑term supply agreements as client needs evolve • Ensure accurate forecasting and demand planning to support capacity utilization • Provide market insights and customer feedback to inform commercial strategy and capacity planning • Maintain accurate CRM records, pipeline reporting, and revenue forecasting • Contribute to continuous improvement of commercial processes, tools, and client engagement practices • Support cross‑functional initiatives that enhance Serán’s commercial manufacturing capabilities and competitiveness • Scope my increase to align with company initiatives • Perform other related duties as assigned