• Develop a deep understanding of Qu’s products with a focus on Qu’s Smart Kitchen to articulate how they solve operational challenges for quick service and fast casual brands • Assist in updating product collateral (one-sheets, FAQs, website copy) to reflect latest capabilities like predictive maintenance and energy optimization • Collaborate with marketing teams to create social media posts, email campaigns, and presentations highlighting key benefits • Draft customer testimonials and case studies showcasing Smart Kitchen's success in reducing food waste or improving order accuracy • Conduct research on restaurant technology trends to inform messaging • Monitor competitor solutions to refine Qu's positioning • Partner with sales to ensure alignment of marketing collateral with ROI-driven use cases • Coordinate with product, sales, customer success, and marketing on timelines and asset distribution for new features to support product launches

• Create compelling marketing assets including demo videos, event sessions, website content, and sales decks • Conduct market research, customer interviews and competitive analysis to inform product positioning and messaging and define the ideal customer profile • Develop and execute go-to-market strategies for new product launches and feature releases • Work with the broader marketing team to ensure flawless execution of product messaging across communications and campaigns • Collaborate with product management to translate technical features into customer benefits • Enable the sales team with training, messaging, key talking points, visuals and materials needed to effectively sell our solutions • Stay current with industry trends and best practices in supply chain risk management, sustainability, and climate adaptation.

• Own payments positioning and messaging for Invoice Simple, ensuring clear articulation of value, differentiation, and business impact for service-based customers. • Monitor competitive landscape and market trends within embedded payments translating insights into actionable positioning updates • Partner with Product Management to bring new payments features and enhancements to market, including GTM strategy and launch planning in different markets • Develop a deep understanding of the end-to-end payments customer journey from signup through activation, processing, and ongoing usage - and use that understanding to identify friction points, optimize conversion, and inform GTM strategy. • Own payment adoption KPIs, including overall payment usage and feature-level adoption (e.g., cards, ACH, instant payouts), setting targets, tracking performance, and driving cross-functional initiatives to improve activation, conversion, and sustained usage. • Translate payments performance data into actionable insights, connecting marketing campaigns and enablement efforts to activation lift, processing volume, and retention outcomes. • Develop customer-facing messaging that highlights automation, cash flow improvement, fee transparency, and operational efficiency. • Support content and lifecycle marketing efforts (email, in-app, education hubs, webinars) to educate customers and drive activation. • Serve as the subject matter expert on payments buyers and users, leveraging customer insights, usage data, sales feedback, and market research. • Align with EverPro leadership on payments strategy and ensure consistency with broader portfolio initiatives.

• Author, maintain, and sustain electronic Master Batch Records (MBRs) and Generic Master Batch Records (GMBRs) using Werum/Körber PAS-X • Ensure MES solutions are designed and implemented in compliance with cGMP regulations, SOPs, and global business processes • Execute change control and MBR lifecycle management activities to maintain system compliance and state of control • Collaborate with manufacturing sites to gather requirements and implement MBR/GMBR updates following defined lifecycle procedures • Support MES integrations with systems such as SAP, DCS, SCADA, Historian, and LIMS • Provide MES/EBR operational support, including troubleshooting and resolution of manufacturing issues • Work closely with Quality, Manufacturing, Automation, and IT teams to ensure quality-driven decisions • Support MES training, collaboration, benefit realization, and standardization initiatives • Identify and implement continuous process improvement opportunities • Perform validation-related activities using electronic validation tools such as Kneat eVal