Qu POS

• Own and manage the end-to-end onboarding lifecycle for merchant payments accounts • Coordinate applications, KYC/KYB verification, underwriting, and processor setup • Configure merchant accounts including processing, settlement and reporting structures • Drive onboarding timelines and accountability across internal teams, external partners and customers aligned for successful go-lives • Maintain and improve onboarding documentation, processes and playbooks

• Own our threat awareness across every surface • Collect, monitor, filter, enrich, and relay external signals: dark web, threat feeds, CVEs, vendor advisories • Track what's happening inside: corporate systems, cloud infrastructure, IdP, messaging and communication, endpoints, and application behavior • Be the first to know when something looks wrong — and be able to explain it clearly • Build a library of business cases for visibility and monitoring, then implement them • Start with Sumo Logic, grow into Elastic • Take ownership of our Sumo Logic SIEM: collectors, pipelines, data quality, and detection logic • Work toward integrating our Elastic/APM stack to extend visibility into product and platform behavior • Tune signal over noise — don't just ingest everything, make what we have trustworthy • Build solutions where they don't exist • Extract security-relevant data from sources that weren't designed to provide it • Write scripts, build pipelines, and create custom solutions when tools don't cover the gap • Show daily progress — small improvements compound • Make visibility actionable • Brief leadership regularly on attack surface, unusual activity, and emerging threats • Translate technical signals into clear, decision-ready information • Identify problems early enough that we can act, not just react

• Provide the resources for implementation of Qu solution, including but not limited to new POS systems, add-on installations, software and hardware installation, 3rd party integration, networking, customer training, and live support. • Responsible for executing a project plan and guiding project pilot acceptance, and then giving oversight through deployment. • Providing guidance, coaching and mentoring for other Project Managers and members of the Implementation team. • Overseeing direct reports IE: Project Managers. • Manage day to day operational aspects for multiple unit Hospitality deployments. • Work with our Product and Development teams to ensure customer requirements are delivered in time as part of the project plan. • Provide clear communication with restaurant, corporate, franchise and operations on all details pertaining to each aspect of the project. • Develop project plans, resource plans, training and test plans, and cutover plans, applying appropriate project methodology. • Keep projects in scope, and help maintaining timelines. • Coordinate activities of multiple Product and/or IT service vendors. • Work with Procurement on coordinating equipment shipping and arriving to site on time. • Conduct project meetings with team lead and Implementation. • Work with the Implementation team to ensure that projects provide the correct documentation and are clearly documented for the technicians. • Create and deliver client communications for dispatched work daily. • Ensure that projects are clearly documented. • Analyze and understand client’s information and processes to implement proper software and hardware requirements. • Analyze and recommend various configurations to meet client’s needs regarding menu items, 3rd party delivery and hospitality enterprise solutions during implementation. • Resolve all customer complaints and disputes to ensure maximum customer satisfaction during implementation and deployment of the solution. • Performs any work-related duties or special projects as assigned by management. • Provides regular status reports to management. • Contribute to process enhancements/changes/developments.

• Research AI technologies for current and future products • Design, develop, test, deploy, and maintain demo and production software • Monitor and improve current ML processes • Develop software to quickly and effectively collect training data • Improve the iteration time between prototype to end-user testing • Convert prototype software projects into demos and production software

• Develop a deep understanding of Qu’s products with a focus on Qu’s Smart Kitchen to articulate how they solve operational challenges for quick service and fast casual brands • Assist in updating product collateral (one-sheets, FAQs, website copy) to reflect latest capabilities like predictive maintenance and energy optimization • Collaborate with marketing teams to create social media posts, email campaigns, and presentations highlighting key benefits • Draft customer testimonials and case studies showcasing Smart Kitchen's success in reducing food waste or improving order accuracy • Conduct research on restaurant technology trends to inform messaging • Monitor competitor solutions to refine Qu's positioning • Partner with sales to ensure alignment of marketing collateral with ROI-driven use cases • Coordinate with product, sales, customer success, and marketing on timelines and asset distribution for new features to support product launches

• Drive partner-influenced pipeline and closed-won revenue • Build and execute partnerships strategy focused on partner-influenced ARR • Define partner segmentation and engagement models • Recruit and onboard new partners • Collaborate directly with AEs and Sales Engineering • Partner with Marketing to build co-marketing programs • Own partner pipeline and revenue forecasting

• Build strategic relationships with QSR and Fast Casual leadership teams, serving as their trusted advisor through complex, multi-stakeholder sales cycles. • Identify high-value opportunities where Qu's integrated platform unlocks measurable business impact across the restaurant tech ecosystem. • Articulate enterprise value through compelling ROI and cost-of-inaction frameworks that quantify tangible outcomes for prospects. • Orchestrate 5-12+ month sales engagements across dozens of stakeholders, navigating enterprise decision-making to close $200K-$1M+ ARR deals. • Partner cross-functionally to craft account-specific strategies, deliver tailored product demonstrations, and drive continuous improvement in sales processes.