Job Summary Aptive is seeking a National Program Manager (NPM) – Specialty Clinical Applications to support VA PBM Clinical Informatics. This role provides national leadership for developing, maintaining, and evolving specialty clinical application programs, ensuring solutions meet VA requirements and align to pharmacy best practices across VistA/Cerner and integrated products. Primary Responsibilities - Serve as lead program manager and PBM Domain Steward for Specialty Clinical Applications, with responsibility for the full lifecycle of program development, maintenance, and evolution - Lead oversight of Specialty Clinical Applications and cross-collaborate with VA, DOD, and IHS pharmacy partners on informatics initiatives - Build and sustain effective communication channels between field facilities and national program offices to drive clarity, trust, and team engagement - Collaborate with VA OI&T, VistA Pharmacy Workgroups, VAMCs, and external stakeholders including the Clinical Pharmacogenetics Implementation Consortium, National Library of Medicine, NIH, and FDA - Synthesize and analyze information from focus groups and end-users to prepare specification requirements for pharmacy applications - Represent PBM in analysis and guidance of pharmacy software development and implementation for Process Re-Engineering (PRE) and EHRM projects - Maintain the PBM Master account database for clinical and technical accuracy across Pharmacy Data Management, Inpatient Medications, Outpatient Pharmacy, BCMA, Adverse Reaction Tracking, and other associated files - Survey user needs, develop software requirement specifications, and support phased implementation, testing, and training programs - Review proposed regulations and procedural changes and make recommendations to PBM-CI leadership on needed policy and system updates - Provide technical training to VHA Pharmacy Informatics Specialists on Specialty Clinical Applications - Communicate clearly and effectively on complex technical issues with diverse internal and external audiences, including members outside VA Minimum Qualifications - Pharmacy degree (BS Pharmacy and/or PharmD) and active, unrestricted pharmacist license in a U.S. state/territory/DC. - Demonstrated experience supporting or leading pharmacy clinical informatics / EHR initiatives (VistA and/or Cerner preferred). - Strong ability to translate complex clinical/technical issues into actionable requirements, recommendations, and clear communications. - Ability to work remotely/telework (remote eligible). Desired Qualifications - Experience working with specialty clinical pharmacy applications such as pharmacogenomics, BCMA, or Adverse Reaction Tracking - Experience supporting VA EHRM or other federal EHR modernization efforts - Prior experience in a national or enterprise-level program management role within VHA or a federal health agency - Experience collaborating with bodies such as NIH, FDA, NLM, or CPIC - Technical experience or knowledge in software design or development About Aptive Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​ We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​ Founded: 2012Employees: 300+ nationwide EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

• Serve as lead program manager for Enterprise Drug File Adoption • Oversee drug file content, training, education, and adoption activities across VA sites • Act as primary liaison with VA Medical Centers (VAMCs) on VistA and Cerner • Develop, maintain, and evolve Enterprise Drug File policies, educational resources • Collaborate with VA OI&T, VistA Pharmacy Workgroups, DOD, Indian Health Service, and other stakeholders

Job Title: Program Manager, Nourish the Service Department: Programs Location: Remote/Virtual within the continental US Reports to: Vice President, Programs Classification: Exempt Position type: Full-Time Employee Pay Band: $56,000 - $71,000 Blue Star Families Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country. Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind. A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges, including frequent relocations, deployments, career disruptions, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging. We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions. Who We’re Looking For: - Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters. What You’ll Do Here: - Solve complex challenges with data, heart, and humility - Build cross-sector partnerships that get things done - Help military families feel at home wherever they live If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong. As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role. General Description The Program Manager, Nourish the Service (NTS) is a driven, enthusiastic, and organized team member in Blue Star Families’ Program department. This staff member works alongside the Associate Director, National Programs and Senior Director, Chapter Relations and is responsible for managing the national program strategy; partnering with Blue Star Chapters, Outposts, and military installations to assist in NTS; and tracking the outcomes associated with all food insecurity initiatives at Blue Star Families. The Program Manager will take a leadership role in the Nourish the Service program overseeing the operations of food distribution events and engaging in upstream solutions to combat the issue of military food insecurity. The Program Manager, Nourish the Service also plays an integral part in supporting and managing elements of a broader strategic plan that seeks to increase the access to healthy food, foster resilient communities, and increase financial security in military families across our programming portfolio. The Program Manager is a key stakeholder in raising awareness about the organization and improving the member experience. This position serves as a point of contact both internally and externally for all assigned projects and regularly engages with staff, volunteers, and corporate and nonprofit partners to ensure successful project execution. While this role is remote, periodic out-of-town, overnight travel is an essential function. In-person time is critical to how we work — enabling deep collaboration, team alignment, creative problem-solving, and a shared sense of purpose. Team members are expected to travel several times per year for offsites, planning sessions, and company-wide gatherings. These events are essential for contributing to team outcomes, building trust across the organization, and staying aligned in a distributed environment. Participation in these in-person gatherings is a required part of the role and integral to successful performance in our remote-first organization. Key Job Functions Program Design and Management - Lead the design, planning, budget, and reporting of the Nourish the Service program to align with the BSF strategic plan. - Establish an SOP (Standard Operating Procedure) for conducting a Nourish the Service Event - Establish a core member experience specific to Nourish the Service Programs - Collaborate with the Program Evaluation team to develop a set of deliverables that are in alignment with programmatic goals and the broader hunger relief system - Collaborate with the Program Evaluation team to ensure that deliverables (e.g. number of people served, lbs of food distributed, etc.) are adequately captured for program participants. - Serve as an external representative for Nourish the Service with non-profit partners, government agencies, corporate partners, and media inquiries. Program Sustainability and Business Development - Steward relationships with funders and partners, and collaborate with the Development team, to secure long term, sustainable funding for the Nourish the Service program. - Steward existing corporate relationships with funders and sponsors supporting Blue Star Families’ food insecurity initiatives (including: execute partnership grants, development of quarterly themed activations, collaborate on budget, and report on impact.) - Recruit and train volunteers and Chapter Program staff to grow and sustain Nourish the Service programming. - Develop, implement, and iterate measures to grow programmatic engagement. - Collaborate with Chapters and vents teams on outreach and marketing materials, contacts, and events as needed. - Assist in the writing of grant proposals and grant reports to ensure the continued growth of Blue Star Families programming efforts. - Create content as needed around food security resources (e.g. SNAP; Market Bucks; WIC; Free and Reduced Meal Programs at schools; etc.) for members and external facing audiences. - Perform other duties as required. Required Experience, Skills & Background - Bachelor's degree or comparable experience., - 2-4 years experience managing programs - Cultural competency with the active-duty military family lifestyle. - Dynamic leader and facilitator with excellent written, verbal, and interpersonal communication skills. - Extensive knowledge of program development, management, evaluation, and reporting. - Ability to work and succeed independently while also managing and supporting team efforts in a geographically dispersed, fast-paced organization. - Comfortable leading multiple projects. - Experience managing volunteers. - Strong technology skills including experience with Salesforce (CRM); Google Docs; and comfortable meeting through conference and web calls. - Experience working with non-profit partner organizations and with military families. - Familiarity in writing funding proposals, grant reports, evaluations, and strategic plans. - Ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role. - May be required to work nights, weekends, and holidays as necessary to carry out key job functions. - Organized and able to plan well, adapt to changing situations and solve problems effectively. Desired Experience, Skills & Background - Works and communicates effectively with people from different backgrounds, and fosters teamwork. - Experience working in the food insecurity space is a plus. More About Blue Star Families Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another. Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing. Blue Star Families is a registered 501(c)(3) nonprofit organization. EEO Policy Blue Star Families is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

• Develop, organize, and lead a portfolio of strategic business and technology programs, ranging from early-stage concepts to enterprise-wide implementations, ensuring alignment with organizational goals and product roadmaps. • Partner with leadership to translate business goals into program priorities, roadmaps, and measurable outcomes. • Provide strategic insight into which initiatives matter most, what’s blocking progress, and where and when to shift effort and/or accountability. • Assess our current initiatives and create a coherent view of what exists and assign priority. • Build lightweight program frameworks and operating processes that help align teams, establish clear communication, and deliver consistently. • Introduce metrics, tools, and reporting that improve transparency without creating unnecessary “red-tape”. • Act as the “glue” between teams, ensuring decisions, dependencies, and risks are surfaced and managed proactively. • Facilitate clearly to help teams understand who owns what, what’s happening when, and how their work fits into big picture goals. • Drive alignment across teams with different priorities, working styles, and levels of process maturity. • Coordinate across teams to ensure that efforts are not competing or duplicated. • Identify and proactively manage technical, operational, and organizational risks that may impact delivery. • Ensure requirements, milestones, and success metrics are clearly defined and communicated across stakeholders. • Help the organization shift from reactive, one-off execution toward disciplined, repeatable management practices. • Support leaders by providing insights and structure that enable better, more informed decision-making. • Partner with Product, Engineering, Data, and Operations teams to plan and deliver technology initiatives that support business objectives. • Establish and manage program roadmaps across multiple software projects, ensuring alignment of priorities, resources, dependencies, and timelines. • Drive cross-functional coordination throughout the Software Development Lifecycle (SDLC), from requirements definition through deployment and post-launch measurement. • Facilitate Agile delivery practices, including sprint planning, backlog prioritization, release planning, and risk management. • Monitor program health through key delivery metrics, ensuring visibility into scope, schedule, quality, and business outcomes.