This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're seeking a creative and talented Senior Product Designer to join PetDesk’s UX team. As a Senior Product Designer, you will apply modern user-centered design principles and tools to create engaging, intuitive experiences. You will collaborate closely with cross-functional teams to understand user needs, craft visually appealing designs, deliver high-quality solutions that align with business goals, and lead to successful outcomes for our users. You will take ownership of UX projects from start to finish, driving research, design execution, and user testing. Apply if you're excited to: - Solve complex design challenges through wireframing, crafting high-fidelity user interfaces, and creating sophisticated functional prototypes using Figma. - Drive the evolution of PetDesk’s design systems, ensuring they scale effectively and maintain consistency across the entire product portfolio while setting standards for design excellence. - Lead user research initiatives and usability testing to uncover deep insights, shaping and validating high-impact design strategies and decisions. - Thrive in a fast-paced Agile environment. - Stay at the forefront of industry trends, emerging technologies, and advanced design methodologies, leveraging this expertise to drive innovation and elevate design practices. - Contribute to a positive and collaborative team culture. - Champion AI-driven design workflows, consistently integrating emerging generative tools and LLMs to accelerate rapid prototyping, automate UI tasks, and refine UX copy. Qualifications - Minimum 5+ years of demonstrable success designing user interfaces for SaaS companies. - Excellent communication skills - able to clearly articulate design decisions and work collaboratively with Product Management, Engineering, and Customer Experience teams. - Expert working knowledge of Figma or a similar design tool. - Strong portfolio showcasing a range of design projects, including research artifacts, wireframes, and visual designs. - Familiar with front-end development technologies (HTML, CSS, JavaScript, React). - Flourish in a fast-paced, high-growth environment, driven by a sense of accountability and unwavering attention to detail. Requirements - $130,000 - $146,000 a year. Company Description PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships. Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives. Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Lead strategy development around DfMA and building-scale Product Design, working with our clients to identify their goals and needs, defining the necessary project scope, and communicating potential solutions to their most complex design challenges. • Enhance existing client relationships to identify and initiate additional project opportunities within the Mission Critical client base for Product Design and DfMA services. • Demonstrate industry-leading expertise and represent SNHA and Woolpert as an industry leader in building-scale Product Design and DfMA services with new and existing clients. • Manage a team of DfMA and building-scale Product Design subject matter experts to support the delivery of high-resolution designs ready-for-manufacturing.

About Keep Company Keep Company is on a mission to make human connection an intentional, scalable asset in every workplace. As a venture-backed SaaS platform recognized by Techstars, Forbes, and SHRM, we combine technology with coaching and mentoring to deliver transformative employee experiences at leading professional services organizations. At a time when artificial intelligence is rapidly reshaping how we work, Keep Company is rebuilding the human layer of work, because we believe human intelligence- connection, discernment, and trust- is the most important capability organizations can invest in to strengthen culture, retention, and performance in the moments that matter most. The Role We are hiring our first dedicated Product Designer. This is a foundational design role with direct impact on what we build, how it works, and how it feels for every customer who touches our product.​ You’ll own core user experiences across our multi-tenant SaaS platform- from how clients set up and run programs, to how they understand impact and ROI, to how coaches and participants engage with one another over time. The problems are complex and meaningful: cognitive load at scale, simplifying multi-step workflows, making data and insights easy to act on, and designing trustworthy, human-centered interactions in and around AI-powered features.​ Responsibilities - Lead end-to-end product design on high-impact projects, from discovery and research through interaction design, prototyping, and delivery - Design core admin workflows that enable HR and L&D leaders to configure, launch, and manage mentoring, coaching, and group programs with confidence and minimal friction - Create data and reporting experiences that help non-technical decision-makers quickly see what’s working, where to intervene, and how to demonstrate program value to stakeholders​ - Shape how humans interact with AI across the product (e.g., suggestions, recommendations, summaries), ensuring experiences are transparent, trustworthy, and easy to understand - Champion human-centered design in an AI-saturated landscape - push back on reductive "efficiency-first" defaults and bring grounded expertise in applied cognitive science and HCI to ensure our product acts as a cognitive prosthetic that extends human judgment - not a system that quietly removes people from the loop - Build and evolve a scalable design system and shared interaction patterns that keep the product coherent as we grow - Collaborate closely with Product, Engineering, Client Success, and Founders, turning user insights and business needs into thoughtful product decisions - Bring a research mindset to the team: run lightweight studies, synthesize feedback, and use evidence to inform product direction​ - Directly shape how HR, L&D, and firm leaders support the development and wellbeing of their people - Reduce reliance on manual services and slide decks by making in-product experiences clear and self-serve - Influence the product roadmap by identifying opportunities to improve outcomes for clients and participants - Lay the groundwork for future design hires and help define what great product design means at Keep Company What You Bring Required Experience - BS or MS in Human-Computer Interaction, Cognitive Science, Behavioral Design, or a related field - or equivalent research-grounded industry experience with demonstrated mixed-methods rigor - 3–5+ years of applied product design experience, with at least 2 years in B2B SaaS or enterprise software - A portfolio that demonstrates work on complex, data-heavy, or AI-adjacent systems - not consumer-facing UX - Strong data visualization and information architecture skills: you've designed dashboards and reporting interfaces that non-technical users actually rely on - Systems thinking: you design interaction models and shared patterns for reuse, not one-off screens - Figma proficiency including component libraries, auto-layout, and design tokens - Experience working directly with engineers and PMs in a cross-functional environment - you understand how design decisions affect engineering complexity Nice to Have - Applied experience with HCI/AI: human oversight of automated systems, appropriate reliance, explainable AI UX, or human-in-the-loop design - Familiarity with established AI UX heuristics and guidelines (Google PAIR, Microsoft HAX, Stanford HAI, or equivalent) - Experience designing recommendation surfaces or agentic interfaces where humans must evaluate and act on AI-generated output - Multi-tenant SaaS experience including RBAC patterns and tenant-level configuration UX - Background in HR tech, L&D, or enterprise workflow tools Why Keep Company - A first-in-kind product design role with meaningful influence on product direction and company strategy - Close collaboration with founders and senior leaders; high context, low bureaucracy, and the chance to see your work in production quickly - A clear path to design leadership as we grow the team - Remote-first work with periodic in-person team sessions - Competitive salary, meaningful equity, health benefits, 401k, and flexible PTO​ - For this role, the base salary range is $125,000 - $165,000 per year, plus equity. The final offer will depend on your experience, skills, and alignment with the role's scope. How to Apply Some candidates may see the list above and feel discouraged because they don't match all the items. The data says this is especially true of traditionally underrepresented communities. Please apply anyway: there's a good chance you have valuable skills. We are committed to building an equitable environment, and we're taking steps to meet that commitment. If you're excited about making a tangible impact in a mission-driven organization and across the working world, we'd love to hear from you. Apply here by sending your resume and a cover letter sharing what excites you about building at the intersection of tech and human connection.

• Partner with Product to identify and lead the growth roadmap and experimentation backlog, identifying opportunities across onboarding, activation, engagement, retention, and monetization. • Translate growth strategies and hypotheses into experiments, product improvements, and scalable experiences. • Design experiences such as onboarding flows, feature discovery, in-product education, and expansion or upgrade paths. • Partner with Product and Engineering to shape and run experiments, including A/B tests and iterative product improvements. • Use behavioral data, usability testing, customer feedback and funnel analysis to inform and validate design decisions and uncover growth opportunities. • Define success metrics and evaluate the impact of shipped work. • Collaborate closely with Product and Engineering leaders, and Growth stakeholders to shape initiatives and align on priorities. • Contribute design perspective and user insight to product strategy and roadmap discussions. • Help teams navigate tradeoffs between experimentation, technical constraints, and long-term product quality. • Produce clear user flows, prototypes, and polished UI across the design lifecycle. • Ensure growth optimizations maintain clarity, trust, and usability for professional users while preserving long-term product quality. • Identify repeatable growth patterns and contribute them to the design system helping ensure consistent and scalable experiences across the platform.