Circle

• Prioritize customer issues across our email channels. • Ramp up during an onboarding phase, and eventually provide hands-on support for Circle Plus communities. • Become an expert on the Circle product, along with our internal staff admin tool. • Advise creators on practical solutions as they launch and build their communities. • Troubleshoot a wide range of issues across desktop and mobile browsers, along with our desktop app, Android, iOS mobile apps, and our custom branded app. • Escalate feedback to inform and improve our product. • Collaborate with engineers and designers to troubleshoot complex technical issues across live stream, payments, notifications, events, member management, and more. • Identify trends from customer inquiries to suggest proactive solutions. • Collaborate with a global team through Notion, Slack, and Zendesk.

• Prioritize customer issues across our email channels. • Ramp up during an onboarding phase, and eventually provide hands-on support for Circle Plus communities. • Become an expert on the Circle product, along with our internal staff admin tool. • Advise creators on practical solutions as they launch and build their communities. • Troubleshoot a wide range of issues across desktop and mobile browsers, along with our desktop app, Android, iOS mobile apps, and our custom branded app. • Escalate feedback to inform and improve our product. • Collaborate with engineers and designers to troubleshoot complex technical issues across live stream, payments, notifications, events, member management, and more. • Identify trends from customer inquiries to suggest proactive solutions. • Collaborate with a global team through Notion, Slack, and Zendesk.

• Coach and develop our managers, helping them show up for their teams through performance conversations, feedback, hard moments, and everything in between • Support the building and running of our Learning & Development function — identifying real skill gaps and creating learning experiences that people genuinely find valuable • Own and evolve our people programs alongside the Head of People: performance management, career frameworks, leveling conversations, manager training — making them smarter, simpler, and more human over time • Stay close to team sentiment through surveys, 1:1s, and real listening — and actually close the loop when something needs to change • Support team members in understanding their growth paths and what it takes to get there — so no one feels like they're guessing • Spot and address people challenges early, with empathy and clear thinking — before they become bigger problems • Partner with leadership on talent strategy: calibrations, succession, and taking care of the people we can't afford to lose — and the ones we just don't want to

Lead Product Designer Location Remote Team Product Design About Us Circle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We’re proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role You’ll own design for one of Circle’s most important product areas. That means you define the problem, shape the direction, and ship the experience—not wait for a brief. The specific area will be determined based on your strengths and company priorities. You’ll report into the product design organization and work as the most senior design IC on your product area, partnering directly with product managers, engineers, and design leadership. You’ll also work alongside other Leads across Circle’s product surface. As the team grows, you’ll be expected to raise the bar for the designers around you. AI is not a section on this job description—it’s how we work. Circle’s design team builds with AI tools daily: exploring product directions, prototyping with code-generation tools, stress-testing ideas faster than traditional workflows allow. We’re looking for someone who already works this way and wants to push it further. What you'll be doing - Own a product area end-to-end: identify opportunities, frame the problem, set design direction, and ship—operating as a peer to Product and Engineering, not a downstream executor - Design complex, multi-step product flows that serve multiple user types—balancing creator needs against member experience, and making sophisticated behavior feel simple - Prototype and test at speed—using AI-assisted tools, code-generation workflows, and whatever gets you to a testable concept fastest - Influence product strategy beyond your own surface: contribute to roadmap conversations, flag opportunities other teams miss, and connect dots across the product - Drive the craft standard on your area—interaction design, visual quality, and the small details that separate polished product from “good enough” - Collaborate closely with engineers and design engineers to turn concepts into working, shippable experiences—not hand off specs and hope - Raise the bar for the broader design team through feedback, shared frameworks, and the quality of your own output What you'll need to be successful - Strong alignment with our values, find our values on our career page if you haven’t read up on them yet - You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5. - 5–7+ years of product design experience. Your portfolio should show systems-level thinking: shipped 0→1 work, complex multi-user flows, and evidence that you shaped the product direction—not just the interface - Experience operating as the most senior designer on a product area—setting direction, making tradeoffs, and owning outcomes without constant guidance - Strong prototyping skills—you build clickable, realistic prototypes yourself. Bonus if you’re already using AI-assisted prototyping tools like Cursor, Claude Code, v0, or Lovable - Proficiency in Figma for high-fidelity design and collaboration - Exceptional written and verbal communication—able to clearly explain complex ideas, influence decisions, and align teams asynchronously. You write well because that’s how decisions get made in a distributed team - Comfortable designing in ambiguity and building conviction through iteration, not waiting for perfect requirements - An active, evolving AI workflow—you already use AI tools in your design process and can speak concretely about how. This isn’t a checkbox; it’s a real part of how we evaluate fit $140,000 - $170,000 USD per year The cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. We are hiring at a Lead level for this role; however, we may consider offering this position at the Senior level depending on a candidate’s experience level alignment with the role. In either case, the offer would fall within the published compensation range. The fun stuff - Fully remote: work from anywhere in the world! - Autonomy and trust to do your job: we care about outcomes over everything else. - Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years. - Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.* - Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!* - Parental leave for parents expanding their family, or just starting one. - Home office stipend to help you get up and running. - Learning & development stipend to help you level up your professional skills. - Annual bonus potential for roles that don't already receive variable income or commission. - Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. - Check out our Careers page for more. *Your role, location and unique circumstance may affect this. Candidate Safety & Interview Process Notice At Circle, the safety and trust of our candidates is extremely important to us. Unfortunately, recruiting fraud is increasingly common in the job market, and bad actors sometimes impersonate companies or employees.   How Our Process Works - All applications are submitted through our official applicant tracking system (Greenhouse). - If selected to move forward, you may be invited to record a short introductory video, or directly into a live interview. - All live interviews are conducted face-to-face over video (Zoom or Google Meet) with a member of the Circle team. - We do not conduct text-only interviews. - We do not conduct interviews via chat apps or messaging platforms. - We do not use AI bots to interview candidates. Official Communication Channels - All official communication from Circle will come from no-reply@circle.co, or an email address ending in @circle.co or @circle.so. - We will never contact you from unofficial domains (such as “.team”, “.careers”, or similar variations). - We will never request sensitive personal information early in the process, or ask for payment of any kind. If you receive a suspicious message claiming to be from Circle, please do not respond. Diversity, Equity & Inclusion As a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S. benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams. Equal Employment Opportunity Circle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs. How We Use Candidate Data At Circle, we are committed to protecting your personal information. As a job applicant, the personal data you provide to us is collected and processed in accordance with the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA). This notice outlines the types of personal information we collect, the purpose for collecting it, and your rights. Information We Collect: We collect the following categories of personal information from job applicants: - Contact information (such as name, email address, phone number) - Employment history and qualifications - Education history - References and any other information you choose to share with us during the application process Purpose of Collection: We collect this information for the following purposes: - To assess your qualifications and suitability for the position - To communicate with you during the recruitment process - To comply with legal and regulatory obligations Your Rights Under GDPR and CCPA: You have the following rights regarding your personal information: - The right to request access to the personal information we hold about you. - The right to request the deletion of your personal information, subject to certain legal exceptions. - The right to opt out of the sale of your personal information (Note: We do not sell personal information). For more information about how we handle your personal data or to exercise your rights, please refer to our full Privacy Policy. By submitting your application, you acknowledge that you have read and understood this privacy notice.

About UsCircle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We’re proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About DiscoverPeople are looking for more than content. They're looking for growth, connection, and transformation — experiences that change how they see themselves and the world. Circle is where they find that. Not another platform optimizing for clicks and consumption — a place built around becoming something. Discover is where Circle becomes visible to the world — the surface where creators get found and people find experiences worth their time. It's a two-sided marketplace problem spanning communities, courses, events, and more. And it's one of the most genuinely interesting design challenges on the platform. About the roleYou'll own Discover end-to-end as the lead designer: identifying opportunities, setting design direction, and shipping work that raises the bar for how discovery feels at Circle. You'll work closely with a founder-led product team that has strong vision and high standards — and you'll bring the craft, the systems thinking, and the bottom-up ideas that make that vision real. You'll be joining a design team where context is shared openly, ownership is real, and talented people are trusted to do their best work. This role is for designers with deep experience in consumer marketplace products — owning discovery, ranking, and engagement at scale; if your background is primarily in internal tools, CMS platforms, or growth systems, this role will not be a fit — please apply to our Core Product role instead. The problem you'll be solvingDiscovery is one of the hardest design problems. You're serving two audiences with opposing needs simultaneously: creators who need visibility, trust signals, and growth; and consumers who need signal through noise, confidence to commit, and experiences that deliver on their promise. What makes this genuinely novel is AI as the core interaction model — not a filter or a recommendation widget, but the primary way Discover understands intent and surfaces what's worth someone's time. How does an AI-driven experience build trust in a marketplace? How do you make an AI-driven surface feel like a trusted recommendation from someone who knows you, not a ranked list from a system that doesn't? These are real open questions, and the quality of the answers will show up directly in the product. What you'll be doing - Own Discover's design end-to-end. Identify opportunities, frame problems, set design direction, and ship. You connect dots across the platform — understanding how a community business compound product feeds into what Discover surfaces — and you make that systems understanding visible in every design decision. - Design AI-driven discovery experiences. The new world UX is conversational and relational. You'll design the interfaces, curation experiences, and trust signals that make AI-driven discovery feel effortless — building the relationship between the platform, creators, and members in ways that feel human, not algorithmic. - Serve both sides of the market. You understand what makes a marketplace work at a systems level — how creator visibility gets earned, how consumer confidence gets built, how one broken experience erodes trust on both sides. That understanding drives your design decisions, not just your surface-level execution. - Prototype at speed. You use AI-assisted tools — Cursor, Claude Code, v0, Lovable — because you've already figured out it's how ideas get stress-tested fast. You stay in the problem through to launch, working closely with engineers to close the gap between concept and shipped experience. - Mentor and elevate. You raise the craft standard on Discover through the quality of your own work and how you develop designers alongside you. You give real feedback and set a high bar. What you'll need to be successful - Strong alignment with our values, find our values on our career page if you haven’t read up on them yet - You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5. - Marketplace or two-sided platform experience — this is a hard requirement. You've designed for both sides of a market. You know what breaks trust and what builds it. Your portfolio shows you shaped outcomes, not just interfaces. - 5+ years of product design experience, including shipped 0→1 work, complex multi-user flows, and clear evidence that you drove product direction — not just executed it. - Experience as the most senior designer on a product area — setting direction, making tradeoffs, and owning outcomes without constant guidance. - Genuine fluency with AI-assisted prototyping. You build realistic prototypes yourself using tools like Cursor, Claude Code, v0, or Lovable. This is how you think, not just how you produce. You can speak concretely about your process. - Proficiency in Figma for high-fidelity design and cross-functional collaboration. - Proactive communication. You share your thinking before you're asked, surface decisions early, give real opinions, and keep your team informed without being prompted. At Circle, communication is how trust gets built and work gets shipped. - Comfort designing in ambiguity. Discover is still taking shape. You build conviction through iteration, not by waiting for perfect requirements. $140,000 - $170,000 USD per yearThe cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff - Fully remote: work from anywhere in the world! - Autonomy and trust to do your job: we care about outcomes over everything else. - Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years. - Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.* - Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!* - Parental leave for parents expanding their family, or just starting one. - Home office stipend to help you get up and running. - Learning & development stipend to help you level up your professional skills. - Annual bonus potential for roles that don't already receive variable income or commission. - Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. - Check out our Careers page for more. *Your role, location and unique circumstance may affect this. Candidate Safety & Interview Process NoticeAt Circle, the safety and trust of our candidates is extremely important to us. Unfortunately, recruiting fraud is increasingly common in the job market, and bad actors sometimes impersonate companies or employees. To help protect you, here’s what you can expect from our hiring process: How Our Process Works - All applications are submitted through our official applicant tracking system (Greenhouse). - If selected to move forward, you may be invited to record a short introductory video, or directly into a live interview. - All live interviews are conducted face-to-face over video (Zoom or Google Meet) with a member of the Circle team. - We do not conduct text-only interviews. - We do not conduct interviews via chat apps or messaging platforms. - We do not use AI bots to interview candidates. Official Communication Channels - All official communication from Circle will come from no-reply@circle.co, or an email address ending in @circle.co or @circle.so. - We will never contact you from unofficial domains (such as “.team”, “.careers”, or similar variations). - We will never request sensitive personal information early in the process, or ask for payment of any kind. If you receive a suspicious message claiming to be from Circle, please do not respond. We appreciate your vigilance, and look forward to connecting with you through our official channels. Diversity, Equity & InclusionAs a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S. benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams. Equal Employment OpportunityCircle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs. How We Use Candidate DataAt Circle, we are committed to protecting your personal information. As a job applicant, the personal data you provide to us is collected and processed in accordance with the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA). This notice outlines the types of personal information we collect, the purpose for collecting it, and your rights. Information We Collect: We collect the following categories of personal information from job applicants: - Contact information (such as name, email address, phone number) - Employment history and qualifications - Education history - References and any other information you choose to share with us during the application process Purpose of Collection: We collect this information for the following purposes: - To assess your qualifications and suitability for the position - To communicate with you during the recruitment process - To comply with legal and regulatory obligations Your Rights Under GDPR and CCPA: You have the following rights regarding your personal information: - The right to request access to the personal information we hold about you. - The right to request the deletion of your personal information, subject to certain legal exceptions. - The right to opt out of the sale of your personal information (Note: We do not sell personal information). For more information about how we handle your personal data or to exercise your rights, please refer to our full Privacy Policy. By submitting your application, you acknowledge that you have read and understood this privacy notice.

• Own Discover's design end-to-end. Identify opportunities, frame problems, set design direction, and ship. You connect dots across the platform — understanding how a community business compound product feeds into what Discover surfaces — and you make that systems understanding visible in every design decision. • Design AI-driven discovery experiences. The new world UX is conversational and relational. You'll design the interfaces, curation experiences, and trust signals that make AI-driven discovery feel effortless — building the relationship between the platform, creators, and members in ways that feel human, not algorithmic. • Serve both sides of the market. You understand what makes a marketplace work at a systems level — how creator visibility gets earned, how consumer confidence gets built, how one broken experience erodes trust on both sides. That understanding drives your design decisions, not just your surface-level execution. • Prototype at speed. You use AI-assisted tools — Cursor, Claude Code, v0, Lovable — because you've already figured out it's how ideas get stress-tested fast. You stay in the problem through to launch, working closely with engineers to close the gap between concept and shipped experience. • Mentor and elevate. You raise the craft standard on Discover through the quality of your own work and how you develop designers alongside you. You give real feedback and set a high bar.

• Lead the design and evolution of Circle's marketing website, creating a cohesive and compelling digital front door for our products and brand • Design new marketing site pages, landing pages, and other high-visibility digital experiences that support product launches, growth campaigns, and brand storytelling • Own the marketing site user experience, ensuring it effectively communicates our value proposition and drives conversions while maintaining brand integrity • Bring our brand to life across our web presence—ensuring each page is not just functional, but expressive of Circle's personality and values • Create responsive, high-fidelity mockups and interactive prototypes in Figma for marketing site initiatives • Work alongside developers to bring your marketing site designs to life, ensuring pixel-perfect implementation and responsive performance across devices • Continuously audit and improve existing marketing pages using feedback, data, and design best practices • Collaborate with growth marketers to design conversion-focused experiences that balance brand expression with business goals • Stay informed about design and brand trends within the SaaS landscape to ensure our marketing design remains fresh, inspiring, and relevant • Work autonomously on end-to-end marketing site projects—from early concept to delivery—while communicating progress and collaborating asynchronously when needed • Research emerging AI tools and trends in design, identifying opportunities to leverage new technologies in our marketing design process

About UsCircle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We’re proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the roleWe're scaling quickly, and the foundation that supports our product needs to scale with it. We're hiring a Senior Back-End Software Engineer to join our Infra team and take ownership of our Rails stack — keeping it modern, efficient, and built to last. You'll help shape internal tooling, reduce third-party dependencies, and ensure our infrastructure is ready for the next stage of growth. What you'll be doing - Maintain and modernize our Rails stack, including dependency upgrades, performance optimization and security enhancement - Build internal tools, SDKs, and libraries to improve developer experience and infrastructure scalability - Partner with your front-end counter-parts and SREs to support observability, performance, and reliability initiatives - Identify opportunities to build in-house systems that reduce reliance on costly third-party services - Contribute to architectural decisions that improve the performance, security and cost-efficiency of our platform What you'll need to be successful - Strong alignment with our values (find our values on our career page if you haven’t read up on them yet) - You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5 - Deep expertise with Ruby on Rails, with an emphasis on infrastructure and architectural improvements - Solid experience working with MySQL and/or Postgres - A strong track record of improving performance, scalability, and system reliability - 5+ years of experience in a back-end engineering role, ideally focused on infrastructure or platform systems - Comfortable working autonomously in a fast-paced, fully remote environment Bonus points - You’ve helped scale an early-stage product to 1M+ monthly active users. - Experience with front-end technologies (especially React) - You’ve built internal tooling or SDKs for use across engineering teams - Experience reducing infrastructure or tooling costs through in-house solutions $130,000 - $140,000 USD per yearThe cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff - Fully remote: work from anywhere in the world! - Autonomy and trust to do your job: we care about outcomes over everything else. - Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years. - Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.* - Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!* - Parental leave for parents expanding their family, or just starting one. - Home office stipend to help you get up and running. - Learning & development stipend to help you level up your professional skills. - Annual bonus potential for roles that don't already receive variable income or commission. - Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. - Check out our Careers page for more. *Your role, location and unique circumstance may affect this. Candidate Safety & Interview Process NoticeAt Circle, the safety and trust of our candidates is extremely important to us. Unfortunately, recruiting fraud is increasingly common in the job market, and bad actors sometimes impersonate companies or employees. To help protect you, here’s what you can expect from our hiring process: How Our Process Works - All applications are submitted through our official applicant tracking system (Greenhouse). - If selected to move forward, you may be invited to record a short introductory video, or directly into a live interview. - All live interviews are conducted face-to-face over video (Zoom or Google Meet) with a member of the Circle team. - We do not conduct text-only interviews. - We do not conduct interviews via chat apps or messaging platforms. - We do not use AI bots to interview candidates. Official Communication Channels - All official communication from Circle will come from no-reply@circle.co, or an email address ending in @circle.co or @circle.so. - We will never contact you from unofficial domains (such as “.team”, “.careers”, or similar variations). - We will never request sensitive personal information early in the process, or ask for payment of any kind. If you receive a suspicious message claiming to be from Circle, please do not respond. We appreciate your vigilance, and look forward to connecting with you through our official channels. Diversity, Equity & InclusionAs a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S. benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams. Equal Employment OpportunityCircle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs. How We Use Candidate DataAt Circle, we are committed to protecting your personal information. As a job applicant, the personal data you provide to us is collected and processed in accordance with the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA). This notice outlines the types of personal information we collect, the purpose for collecting it, and your rights. Information We Collect: We collect the following categories of personal information from job applicants: - Contact information (such as name, email address, phone number) - Employment history and qualifications - Education history - References and any other information you choose to share with us during the application process Purpose of Collection: We collect this information for the following purposes: - To assess your qualifications and suitability for the position - To communicate with you during the recruitment process - To comply with legal and regulatory obligations Your Rights Under GDPR and CCPA: You have the following rights regarding your personal information: - The right to request access to the personal information we hold about you. - The right to request the deletion of your personal information, subject to certain legal exceptions. - The right to opt out of the sale of your personal information (Note: We do not sell personal information). For more information about how we handle your personal data or to exercise your rights, please refer to our full Privacy Policy. By submitting your application, you acknowledge that you have read and understood this privacy notice.

About UsCircle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We’re proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the roleWe're growing fast — and so is the demand on our infrastructure. We're hiring a Senior Site Reliability Engineer to help us scale Circle’s platform with confidence. You'll play a critical role in keeping our systems fast, reliable, and secure as usage climbs. This is a highly impactful, hands-on role for someone who thrives in high-growth environments and wants to build for the long term. What you'll be doing - Act as a first responder for system incidents and outages, helping Circle stay highly available and performant - Own and evolve our monitoring, alerting, and log management systems - Manage and optimize our database infrastructure (including MySQL, Postgres, Clickhouse, and Redis) - Maintain and improve our server infrastructure and deployment pipelines - Collaborate closely with engineering teams to build scalable, resilient systems - Contribute to internal SRE tooling and automation efforts What you'll need to be successful - Strong alignment with our values (find our values on our career page if you haven’t read up on them yet) - You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5 - Deep expertise with AWS and Kubernetes - 3+ years of experience in a Site Reliability, DevOps, or Infrastructure Engineering role - Experience managing incident response and production system outages - Hands-on experience with database operations and optimization - Familiarity with observability tooling, monitoring, and logging best practices - Based in North or South America (AMER region) — this is a requirement for timezone alignment with our team Bonus points - Experience with SOC2 compliance or building secure infrastructure - You’ve helped scale an early-stage product to 1M+ monthly active users - Experience with Clickhouse or similar technologies $130,000 - $140,000 USD per yearThe cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff - Fully remote: work from anywhere in the world! - Autonomy and trust to do your job: we care about outcomes over everything else. - Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years. - Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.* - Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!* - Parental leave for parents expanding their family, or just starting one. - Home office stipend to help you get up and running. - Learning & development stipend to help you level up your professional skills. - Annual bonus potential for roles that don't already receive variable income or commission. - Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. - Check out our Careers page for more. *Your role, location and unique circumstance may affect this. Candidate Safety & Interview Process NoticeAt Circle, the safety and trust of our candidates is extremely important to us. Unfortunately, recruiting fraud is increasingly common in the job market, and bad actors sometimes impersonate companies or employees. To help protect you, here’s what you can expect from our hiring process: How Our Process Works - All applications are submitted through our official applicant tracking system (Greenhouse). - If selected to move forward, you may be invited to record a short introductory video, or directly into a live interview. - All live interviews are conducted face-to-face over video (Zoom or Google Meet) with a member of the Circle team. - We do not conduct text-only interviews. - We do not conduct interviews via chat apps or messaging platforms. - We do not use AI bots to interview candidates. Official Communication Channels - All official communication from Circle will come from no-reply@circle.co, or an email address ending in @circle.co or @circle.so. - We will never contact you from unofficial domains (such as “.team”, “.careers”, or similar variations). - We will never request sensitive personal information early in the process, or ask for payment of any kind. If you receive a suspicious message claiming to be from Circle, please do not respond. We appreciate your vigilance, and look forward to connecting with you through our official channels. Diversity, Equity & InclusionAs a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S. benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams. Equal Employment OpportunityCircle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs. How We Use Candidate DataAt Circle, we are committed to protecting your personal information. As a job applicant, the personal data you provide to us is collected and processed in accordance with the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA). This notice outlines the types of personal information we collect, the purpose for collecting it, and your rights. Information We Collect: We collect the following categories of personal information from job applicants: - Contact information (such as name, email address, phone number) - Employment history and qualifications - Education history - References and any other information you choose to share with us during the application process Purpose of Collection: We collect this information for the following purposes: - To assess your qualifications and suitability for the position - To communicate with you during the recruitment process - To comply with legal and regulatory obligations Your Rights Under GDPR and CCPA: You have the following rights regarding your personal information: - The right to request access to the personal information we hold about you. - The right to request the deletion of your personal information, subject to certain legal exceptions. - The right to opt out of the sale of your personal information (Note: We do not sell personal information). For more information about how we handle your personal data or to exercise your rights, please refer to our full Privacy Policy. By submitting your application, you acknowledge that you have read and understood this privacy notice.

• Act as a first responder for system incidents and outages, helping Circle stay highly available and performant • Own and evolve our monitoring, alerting, and log management systems • Manage and optimize our database infrastructure (including MySQL, Postgres, Clickhouse, and Redis) • Maintain and improve our server infrastructure and deployment pipelines • Collaborate closely with engineering teams to build scalable, resilient systems • Contribute to internal SRE tooling and automation efforts