• Lead the full campaign lifecycle, including intake and discovery, design, build and QA, launch, live optimization, and post-campaign analysis. • Translate campaign strategy briefs into executable plans by defining scope, channel mix, audiences, assets, timelines, dependencies, risks, and prioritization. • Partner with Data Science, Product, and IT to define campaign requirements, data needs, decision logic, and personalization while ensuring feasibility, scalability, and regulatory compliance. • Oversee campaign build and testing activities, including templates, dynamic content, segmentation, triggers, and enforcement of documentation and naming standards. • Ensure rigorous quality assurance processes are completed prior to launch and that approval workflows and audit trails are maintained. • Coordinate campaign launch readiness, manage deployment issues, and lead rapid resolution of incidents or defects. • Drive experimentation, mid-flight optimization, and continuous improvement using performance data and testing insights. • Deliver post-campaign reporting and learning agendas, identifying insights, root causes, and recommended changes for future campaigns. • Establish and lead portfolio-level governance, including capacity planning, SLAs, dependency management, risk escalation, and stakeholder communication. • Design, implement, and continuously improve standardized workflows and playbooks to increase throughput, consistency, and execution quality. • Define and enforce quality, compliance, consent, suppression, accessibility, and regulatory controls in partnership with Legal and Compliance. • Build, lead, and develop a multi-layer organization; define role clarity and career paths; coach leaders on execution excellence and cross-functional influence. • Partner with Marketing Technology teams to evolve platforms and integrations (e.g., MAP, CRM, CDP, analytics) and improve data quality for targeting and measurement. • Establish dashboards and reporting cadences aligned to engagement, conversion, unsubscribe rates, and other campaign performance metrics.

About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role We are looking for an experienced program manager to join our Go-To-Market & Planning organization, reporting to the GTM, Principal Program Manager. This role will be partnering closely with regional, campaign, and LOB leaders to launch in our international markets. The ideal candidate has a strong background in program management supporting stakeholders in launching in international markets. - Organize, plan, and track new and ongoing cross-functional GTM projects and launches. - Lead all aspects of the day-to-day progress of projects and initiatives with regard to schedule, scope, process, and meeting facilitation. - Proactive in following up on action items, identifying risks and establishing mitigation paths in collaboration with internal and external partners . - Serve as a key liaison with relevant business groups to facilitate planning and collaboration between teams to align, identify dependencies and effectively communicate regular updates to all stakeholders. - Effectively communicate regular updates to internal and external stakeholders. - Provides data driven recommendations and implement process improvements to enhance project efficiency and effectiveness. We are considering applicants open to US-Remote who are willing to work IST hours. About You - 8+ years of experience program management in GTM, marketing, or product. - Experience working with globally distributed teams - Must be self-motivating, self-sufficient, and have the strong ability to work effectively as an individual or as part of a team - Comfortable operating in rapidly changing environments, with a bias for action and sense of urgency. - Strong attention to detail, program oversight skills, and ability to identify bottlenecks and improve processes across multiple concurrent GTM projects. About the Team Both domestic and ever-expanding international efforts fuel Crunchyroll's global expansion. The GTM & Planning team works with U.S. based leadership and regional teams to develop go-to-market and partnership marketing plans, business and program launches to expand Crunchyroll’s growth through its owned-and-operated (O&O) presence and high-profile third-party distribution partners, delighting and super-serving anime fans, boosting our footprint and brand awareness, and making Crunchyroll synonymous with anime worldwide. The GTM & Planning team is part of the Growth & Planning team, a performance marketing organization. #LifeAtCrunchyroll #LI-remote The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - Remote, USA $60—$70 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our client is seeking a Strategic Program Manager, Retail Business Planning to drive the integration and execution of Small & Medium Business (SMB) initiatives within their Retail ecosystem. This is a strategic role requiring a proactive leader who is adept at managing complex programs, fostering cross-functional alignment, and using data-driven insights to influence senior leadership. You'll operate with a high degree of independence and strategic problem-solving to enhance both customer and employee experiences in a dynamic retail environment. - Drive the SMB program's management system, from strategic planning to action tracking - Lead key meetings, including weekly working sessions and business cases, and support preparation of senior leadership reviews - Maintain rigorous program documentation, including accurate trackers and professional, error-free communications - Independently manage and triage urgent requests based on strategic priorities - Lead the integration of SMB efforts across Retail and develop frameworks to embed program goals into workflows - Align priorities across various teams and collaborate with cross-functional partners - Manage program risks, dependencies, and budgets for seamless execution - Proactively align with stakeholders on key decisions - Articulate compelling, data/business-driven narratives to highlight program impact and influence senior leadership - Engage technical and field teams through strategic communication and business insights Qualifications - 7+ years of experience in program management or management consulting, leading initiatives across complex, cross-functional teams - Proven ability to drive alignment across diverse partner groups, including corporate and field organizations - Ability to effectively influence senior leadership with clear articulation of strategic vision and program impact - Strategic problem-solving skills with ability to proactively identify challenges and develop data-backed solutions - Strong stakeholder alignment capabilities focused on business outcomes - Ownership mindset with ability to connect disparate workstreams and drive strategic outcomes - Executive communication skills with ability to provide strategic context in clear, concise, senior-ready formats - Ability to effectively prioritize tasks based on high-value contributions Requirements - Experience working with the Small & Medium Business (SMB) sector, ideally within a retail environment - Familiarity with field sales organizations and direct-to-customer sales models - Track record of driving discussions toward clear, actionable next steps with minimal supervision - Experience managing complex programs in large-scale organizations Company Description TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Title: Program Recognition Lead Department: Office of Strategy, Planning, and Learning Reporting to: Senior Director, Strategy, Planning, and Learning Compensation: $185K - $195K USD Location: Remote - USA ( Candidates based in the US only) Who We Are: World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org. About the Opportunity: This role will lead, manage, scale and evolve new business offerings as part of the WES strategic plan. The incumbent will utilize their skills in strategic thought-leadership, problem-solving, and product vision to develop products and management frameworks. This position will ensure that WES is effectively serving its customers in new ways and generate revenue sources to continue its mission. This role will manage a small team to fulfil the work required. What You'll Do: - Lead development and execution of a multi-year strategy to evolve the product opportunity and business model for WES Program Recognition. - Steer initiatives across product, engineering, and partner teams – both with and without influence - to ensure the best product solution for our customers and WES. - Define a differentiated business strategy positioning based on an understanding of the market including potential competitors, substitutes, and technology trends. - Take an MVP (minimum viable product) strategy to validate hypotheses for opportunities in the business models and applications for WES Program Recognition. - Assess business and technology trade-offs, find creative solutions, and define product and delivery objectives. - Manage product P&L and budget. - Continuously develop a deep understanding and empathy for WES Program Recognition current customers and potential new product users. Driving growth to 200 programs by the end of year one. - Lead development and execution of a data-informed product roadmap of new and improved product features. - Define pricing structures, licensing, and distribution mechanisms. - Experience leading and managing a small team of direct reports (4-5) and cross-functional team resources to achieve goals. - Collaborate with cross-functional resources to build and execute product launch and go-to market strategy. Including defining relevant content, value propositions for typical use cases, distribution on applicable channels, and defining product line sales targets as well as countermeasures to address shortfalls. - Communicate regularly with business unit leaders and other key business stakeholders to ensure overall product roadmaps align with strategic imperatives. - Maintain a strong industry focus and support the assessment of external products to complement and drive product life cycles from ideation through delivery. - Other duties as the product evolves. Your Experience: Required - Strong leadership experience in product, product management, strategy or operations, developing business objectives and driving towards business goals. - Leadership and Product management experience in the education services industry or higher education industry is a plus, with an ability to drive business objectives through product development and a history of people management leading teams of product managers. - Experience leading cross-functional teams and shared people resources. - History of developing strong partnerships across large organizations in a highly collaborative environment that values challenging the status quo. - Excellent communication skills with an ability to build compelling and successful strategic and development plans that resonate with stakeholders. - Proven ability to grasp technical concepts quickly and identify key optimization opportunities, with a history of close collaboration with software engineering organizations to deliver against a shared vision and strategy. - Data minded with an ability to drive product development roadmaps based on factual data driven conclusions. - A passion for people leadership with a strong focus on colleague development and creating a collaborative and inclusive culture. - Strong communication skills; sense of urgency; strong customer empathy; adaptive to change; continuous improvement mentality; self-starter. - Proven ability to build and execute product roadmaps and implementation plans. - Bachelor’s degree, MBA preferred. Desired - An understanding and commitment to the WES mission to ensure that the education, skills and talents of international student immigrants, and refugees are recognized. Knowledge of the WES evaluation methodology is a plus. - Solid experience leading the launch of successful products and features on multiple platforms. - A strong track record of delivering products while meeting or exceeding revenue, margin, and delivery commitments. What We Offer: Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options. - Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being. - Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions. - Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career. - Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change. - Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization. Values: - Opportunity - We open doors so people can build better futures. - Inclusion - We become stronger, more creative, and more resilient when we embrace diversity. - Equity - We uphold fairness and justice in our work and actions. - Enterprising - We are resourceful, inventive, and driven. Inclusive Recruitment Process: We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply. Our Commitment: World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance – it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential. If you require assistance and/or accommodation at any point during the recruitment process, please contact us at hiring@wes.org, we're here to support you. Our Talent Acquisition team is happy to work with you to find solutions that meet your needs. For more information about WES, please visit our website at www.WES.org