This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our client is seeking a Strategic Program Manager, Retail Business Planning to drive the integration and execution of Small & Medium Business (SMB) initiatives within their Retail ecosystem. This is a strategic role requiring a proactive leader who is adept at managing complex programs, fostering cross-functional alignment, and using data-driven insights to influence senior leadership. You'll operate with a high degree of independence and strategic problem-solving to enhance both customer and employee experiences in a dynamic retail environment. - Drive the SMB program's management system, from strategic planning to action tracking - Lead key meetings, including weekly working sessions and business cases, and support preparation of senior leadership reviews - Maintain rigorous program documentation, including accurate trackers and professional, error-free communications - Independently manage and triage urgent requests based on strategic priorities - Lead the integration of SMB efforts across Retail and develop frameworks to embed program goals into workflows - Align priorities across various teams and collaborate with cross-functional partners - Manage program risks, dependencies, and budgets for seamless execution - Proactively align with stakeholders on key decisions - Articulate compelling, data/business-driven narratives to highlight program impact and influence senior leadership - Engage technical and field teams through strategic communication and business insights Qualifications - 7+ years of experience in program management or management consulting, leading initiatives across complex, cross-functional teams - Proven ability to drive alignment across diverse partner groups, including corporate and field organizations - Ability to effectively influence senior leadership with clear articulation of strategic vision and program impact - Strategic problem-solving skills with ability to proactively identify challenges and develop data-backed solutions - Strong stakeholder alignment capabilities focused on business outcomes - Ownership mindset with ability to connect disparate workstreams and drive strategic outcomes - Executive communication skills with ability to provide strategic context in clear, concise, senior-ready formats - Ability to effectively prioritize tasks based on high-value contributions Requirements - Experience working with the Small & Medium Business (SMB) sector, ideally within a retail environment - Familiarity with field sales organizations and direct-to-customer sales models - Track record of driving discussions toward clear, actionable next steps with minimal supervision - Experience managing complex programs in large-scale organizations Company Description TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Title: Program Recognition Lead Department: Office of Strategy, Planning, and Learning Reporting to: Senior Director, Strategy, Planning, and Learning Compensation: $185K - $195K USD Location: Remote - USA ( Candidates based in the US only) Who We Are: World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org. About the Opportunity: This role will lead, manage, scale and evolve new business offerings as part of the WES strategic plan. The incumbent will utilize their skills in strategic thought-leadership, problem-solving, and product vision to develop products and management frameworks. This position will ensure that WES is effectively serving its customers in new ways and generate revenue sources to continue its mission. This role will manage a small team to fulfil the work required. What You'll Do: - Lead development and execution of a multi-year strategy to evolve the product opportunity and business model for WES Program Recognition. - Steer initiatives across product, engineering, and partner teams – both with and without influence - to ensure the best product solution for our customers and WES. - Define a differentiated business strategy positioning based on an understanding of the market including potential competitors, substitutes, and technology trends. - Take an MVP (minimum viable product) strategy to validate hypotheses for opportunities in the business models and applications for WES Program Recognition. - Assess business and technology trade-offs, find creative solutions, and define product and delivery objectives. - Manage product P&L and budget. - Continuously develop a deep understanding and empathy for WES Program Recognition current customers and potential new product users. Driving growth to 200 programs by the end of year one. - Lead development and execution of a data-informed product roadmap of new and improved product features. - Define pricing structures, licensing, and distribution mechanisms. - Experience leading and managing a small team of direct reports (4-5) and cross-functional team resources to achieve goals. - Collaborate with cross-functional resources to build and execute product launch and go-to market strategy. Including defining relevant content, value propositions for typical use cases, distribution on applicable channels, and defining product line sales targets as well as countermeasures to address shortfalls. - Communicate regularly with business unit leaders and other key business stakeholders to ensure overall product roadmaps align with strategic imperatives. - Maintain a strong industry focus and support the assessment of external products to complement and drive product life cycles from ideation through delivery. - Other duties as the product evolves. Your Experience: Required - Strong leadership experience in product, product management, strategy or operations, developing business objectives and driving towards business goals. - Leadership and Product management experience in the education services industry or higher education industry is a plus, with an ability to drive business objectives through product development and a history of people management leading teams of product managers. - Experience leading cross-functional teams and shared people resources. - History of developing strong partnerships across large organizations in a highly collaborative environment that values challenging the status quo. - Excellent communication skills with an ability to build compelling and successful strategic and development plans that resonate with stakeholders. - Proven ability to grasp technical concepts quickly and identify key optimization opportunities, with a history of close collaboration with software engineering organizations to deliver against a shared vision and strategy. - Data minded with an ability to drive product development roadmaps based on factual data driven conclusions. - A passion for people leadership with a strong focus on colleague development and creating a collaborative and inclusive culture. - Strong communication skills; sense of urgency; strong customer empathy; adaptive to change; continuous improvement mentality; self-starter. - Proven ability to build and execute product roadmaps and implementation plans. - Bachelor’s degree, MBA preferred. Desired - An understanding and commitment to the WES mission to ensure that the education, skills and talents of international student immigrants, and refugees are recognized. Knowledge of the WES evaluation methodology is a plus. - Solid experience leading the launch of successful products and features on multiple platforms. - A strong track record of delivering products while meeting or exceeding revenue, margin, and delivery commitments. What We Offer: Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options. - Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being. - Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions. - Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career. - Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change. - Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization. Values: - Opportunity - We open doors so people can build better futures. - Inclusion - We become stronger, more creative, and more resilient when we embrace diversity. - Equity - We uphold fairness and justice in our work and actions. - Enterprising - We are resourceful, inventive, and driven. Inclusive Recruitment Process: We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply. Our Commitment: World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance – it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential. If you require assistance and/or accommodation at any point during the recruitment process, please contact us at hiring@wes.org, we're here to support you. Our Talent Acquisition team is happy to work with you to find solutions that meet your needs. For more information about WES, please visit our website at www.WES.org

HealthPartners is currently hiring for a Program Manager, Public Health and Engagement. The program manager leads a government program team that is responsible for county, public health agency, and community organization engagement related to HealthPartners Medicaid programs. The team develops HealthPartners’ county strategy and maintains a county team strategic work plan. The program manager works collaboratively, both internally and externally, to achieve health improvement initiatives for Medicaid members. In addition, they are responsible for advocating and advancing health equity for HealthPartners State Public Programs. The goal of this position is to ensure efficient program operation and compliance with program policy and standards to support product positioning and growth. This person leads internal committees, workgroups, projects, and activities related to Government Programs and is a liaison to counties, external regulators (federal and/or state), other health plans, and trade associations. This person takes steps to prevent or reduce potential operational or policy problems for our products and our members. Required Qualifications: - Bachelor’s degree or equivalent work experience. - Minimum three years of experience working in a healthcare or highly regulated business environment that includes direct work experience with Medicare and/or Medicaid programs, regulatory and/or social service agencies. - Experience cultivating community relationships in support of health and wellness initiatives (e.g., county partners, local government, etc.). - Demonstrated ability to effectively establish and maintain working relationships with peers and management at all levels of the organization. - Effective team skills. - Effective project management experience. - Ability to oversee projects and the work of others. - Ability to be proactive and take initiatives. - Excellent organizational, problem-solving and communication skills with demonstrated ability to present and explain complex information clearly. - Good follow-through and attention to details. - Proficiency in Microsoft Office suite of products. Preferred Qualifications: - Master’s degree - One to two years Government Programs Coordinator experience - Knowledge of HealthPartners operations Hours/Location: - M-F; Days - May work remote but will require representing HealthPartners at on-site county and community events/conferences. The role may periodically attend meetings at the Bloomington corporate office. Accountabilities: - Develops and maintains relationships with county and community organizations; as primary point of contact for assigned counties, provides timely and comprehensive responses to questions about HealthPartners state public programs or addressing member concerns. - Creates, maintains, and implements the county and community engagement strategy. - Broad responsibility for coordination of Medicare and/or Medicaid product benefits and coverage matters. - Leads or represents Government Programs at internal committees and workgroups as assigned. - Serves as link between Government Programs and other internal departments to assess feasibility of proposed changes to coverage (new and existing items/services). - Leads research projects as assigned. - Leads implementation within HealthPartners for new contract and regulatory requirements. - Acts as consultant to internal departments on questions related to Government Programs products. - Develops and maintains positive working relationships with contacts at regulatory agencies (federal and/or state) and trade associations. - Participates with the Director and Manager of Government Programs on decision making and policy setting regarding Government Programs products. - Provides feedback to Government Relations on proposed federal and state statutes, regulations, and agency guidance in partnership with Manager of Government Programs. - Provides education on Government Programs and products when necessary. - Represents HealthPartners at appropriate external meetings with State and/or Federal regulators, trade associations, brokers, advocacy groups, and others. - Performs other duties and responsibilities as needed. At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join the Montgomery County Long-Term Care Ombudsman Program team of committed professionals who aim to protect and improve the quality of care and quality of life for residents of long-term care facilities through advocacy for and on behalf of residents and through the promotion of community involvement in long-term care facilities. - Maintain regular visits to residents living in long-term care settings, including identifying, investigating, documenting, and resolving complaints. - Provide information and consultation on community resources to residents, families, and providers of long-term care services. - Provide advocacy information promoting residents’ rights in navigating the long-term care system. - Coordinate responses to identified emergencies, including county-related disaster preparedness duties for weather-related events. - Provide supervision and technical assistance to develop skills of pro-bono ombudsmen. - Provide on-site ombudsman services when a pro-bono advocate is unavailable. - Organize, develop, and support resident and family councils within licensed long-term care and assisted living facilities. - Research and provide examples of best practices in person-centered care. - Develop creative legislative and non-legislative strategies to resolve complex issues under the guidance of the State Ombudsman. - Analyze trends/patterns in the program area and recommend modifications in program practices. - Perform other job-related duties as assigned. The selected candidate will be required to complete and submit a Financial Disclosure Statement. This position requires the ability to work evening and/or weekend hours when needed. This position requires the ability to attend meetings or perform work at locations outside the office. Qualifications - Considerable (3 years) of professional experience serving frail seniors, disabled individuals, and/or their families through advocacy network programs. - Graduation from an accredited college or university with a Bachelor's Degree. - An equivalent combination of education and experience may be substituted. Requirements - Designated by the MDoA Office of the State Long Term Care (LTC) Ombudsman as a certified LTC Ombudsman. - Experience serving frail seniors, disabled individuals, and their families through advocacy network programs. - Knowledge of federal, state, and local laws, policies, and regulations affecting residents living in licensed long-term care facilities. - Experience in mentoring, skills development in volunteer recruitment and retention. - Bilingual skills are desirable. Benefits - Equal opportunity employer, committed to workforce diversity. - Reasonable accommodations provided to applicants with disabilities. - Hiring preference to certain categories of veterans and veterans/persons with a disability.