Job Summary Community Health Systems is hiring a Cerner Specialist - Patient Accounting to join our EHR Team. This role will help implement, manage, and modernize the Cerner Patient Accounting Application. As a Specialist, you will consult on comprehensive service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. You will identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. You will also consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and supporting internal team initiatives. Essential Functions - Cerner Specialist is responsible for evaluating, building, testing and resolving Issues with and maintaining the Cerner Patient Accounting Application(s). - Resolves complex problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors. - Identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. - Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. - Stay up to date on industry and Cerner best practices for continuous modernization of the EHR. Qualifications - Bachelor’s degree or 8 years direct application experience. - 6 years direct application experience Preferred Experience - 8 -10 years direct application experience

• Works with other senior level Contractor technical staff, including Systems Engineers and Technical Analysts, to ensure that the system as designed and implemented meets the overall system objectives • Responsible for the operation and maintenance of IT systems and facilities set up by the Government to provide automated litigation support IT resources to specific cases • May be responsible for establishing systems and facilities • For existing systems and facilities, responsible for keeping the systems running; monitoring, analyzing, and optimizing system performance, including making recommendations for improving performance; performing scheduled system backups; assigning user IDs and passwords; allocating and tracking disk space; providing consulting support and advice to, and coordinating with IT users responsible for specific applications/databases on the servers; identifying and ordering needed supplies, hardware, software and accessories; and performing hardware and software upgrades • Implements and enforces system, facility, and data security measures, including resources and procedures for disaster recovery • Administers not only hardware and operating system software, but also database and other applications software • Coordinates with the COR and DOJ technical staff on all these issues, and coordinates with the DOJ office automation network administration staff on issues having to do with the network itself • Supervises and manages subordinate staff • Reports on progress • Develops tools for system-wide use in developing applications; prepares system documentation

Your job is more than a job GENERAL DUTIES IT System Support & Maintenance: - Applies analytical skills and related application knowledge to design, build and install upgrades and/or new implementations. - Troubleshoots application issues to determine best resolution. - Performs necessary maintenance tasks for assigned application(s) as required. - Reviews and test changes in newly released software to ensure integrity. - Maintains necessary documentation to reflect current system state. - Meets all project deadlines. - Effectively communicates with leadership and customers of progress and potential risk. Documentation - Maintains accurate documentation of all system configurations and other required areas. - Prepares detailed programming and/or integration specifications as required. EDUCATION QUALIFICATIONS - Required: High School Diploma/GED or equivalent OR 2 years of work experience. - Preferred: Bachelor's Degree. EXPERIENCE QUALIFICATIONS Minimum Required: - 0 years with Bachelor’s Degree - 2 years of IT, Epic, or healthcare experience with Associate’s Degree - 4 years of IT, Epic, or healthcare experience with High School Diploma/GED - Preferred: IT Healthcare experience, Epic implementation experience LICENSES AND CERTIFICATIONS: - EPIC application certification required to be obtained after initial onboarding and is expected to be maintained as required by Epic - CEE REPORTING RELATIONSHIPS - Does this position formally supervise employees? No FUNCTIONAL DEMANDS - Sedentary: Very light physical requirements- Sedentary Work- Exerting up to 10 pounds of force occasionally (occasionally means activity or conditions exist up to 1/3 of the work day), and/or, a negligible amount of force frequently (frequently means activity or condition exists from 1/3 to 2/3 of the work day) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. WORK SHIFT: Days (United States of America)LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras - Deliver healthcare with heart. - Give people a reason to smile. - Put a little love in your work. - Be honest and real, but with compassion. - Bring some lagniappe into everything you do. - Forget one-size-fits-all, think one-of-a-kind care. - See opportunities, not problems – it’s all about perspective. - Cheerlead ideas, differences, and each other. - Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a motivated Remote ServiceTitan Administrator to support system management, reporting, and operational workflows for a growing U.S. home service business. In this role, you will be responsible for managing and optimizing the ServiceTitan platform, supporting team members with system usage, maintaining accurate data, and generating operational reports to support decision-making. Your main goal will be to ensure ServiceTitan runs efficiently, team members use the platform correctly, and operational data remains accurate and organized. If you enjoy system optimization, training users, analyzing operational data, and improving workflows, this role offers an excellent opportunity to contribute and grow. - ServiceTitan System Management - Configure and maintain ServiceTitan settings and workflows - Manage user permissions and system configurations - Ensure the platform functions smoothly for daily operations - Staff Training & System Support - Train team members on ServiceTitan features and best practices - Provide ongoing support to staff regarding system usage - Troubleshoot user issues and resolve platform-related challenges - System Monitoring & Troubleshooting - Monitor system performance and identify operational issues - Troubleshoot errors or workflow disruptions within the platform - Ensure seamless integration with operational processes - Data Management & Reporting - Maintain accurate data entry protocols within the system - Generate operational reports and performance analytics - Support leadership with data insights and reporting visibility - Workflow Optimization & Tool Integration - Collaborate with internal teams to improve workflows - Support integration of ServiceTitan with other operational tools - Stay updated on platform updates and new features Qualifications - Minimum 2 years of hands-on experience managing or administering the ServiceTitan platform in a professional environment. - At least 3 years of experience working with CRM or service management software used to track customers, scheduling, or operational workflows. - Minimum 2 years of experience training team members or supporting users on software platforms, internal systems, or operational tools. - At least 2 years of experience generating reports, analyzing operational data, or working with reporting dashboards to support business decisions. - Experience managing 100+ customer records, service tickets, or operational entries within CRM or service management systems while maintaining data accuracy. Benefits - Fully remote position supporting a U.S.-based home service business. - Candidates must maintain a professional remote work environment with reliable high-speed internet. - Starting salary 1250 - 1500 USD