Capitol View Transitional Care Center

Role Description Join our team at Regions Hospital as a Health Information Coding Analyst II, Outpatient Same Day Surgery Coder. As a coding analyst, you will support multiple sites and actively participate within a team who performs a wide variety of complex coding scenarios to ensure accurate assignment of ICD-10 and CPT Codes. - Completes coding analysis of each individual patient stay. - Provides accurate diagnoses, procedures and other relevant database information for optimal financial reimbursement, collection of unique and pertinent information and accumulation of statistical data. - Perform related duties as assigned. Work schedule: - FTE: 1.0 (40 hrs. weekly) Remote, Monday-Friday Flexible. - Candidates must live in MN, WI, IA, ND, or SD. Qualifications - Education: Graduate from an associate or bachelor’s degree program in health information, completion of a coding specialist program or successful completion of AHIMA or AAPC coding credential exam. - Experience: 3-5 years’ experience in ICD-10/CPT coding. - Licensure/Registration/Certification: CCA (Certified Coding Associate), CIC (Certified Inpatient Coder), COC (Certified Outpatient Coder), CCS (Certified Coding Specialist), CPC (Certified Professional Coder), HCS (Homecare Coding Specialist), CEDC (Certified Emergency Department Coder), CCS-P (Certified Coding Specialist-Physician based), RHIT (registered health information technician), or RHIA (registered health information administrator). Requirements - Education: Graduate from an associate or bachelor’s degree program in health information or completion of a coding specialist program. - Experience: 5+ years’ experience in ICD-10/CPT coding. Prefer Same Day Surgery Coding Experience. - Licensure/Registration/Certification: CCA (Certified Coding Associate), CIC (Certified Inpatient Coder), COC (Certified Outpatient Coder), CCS (Certified Coding Specialist), CPC (Certified Professional Coder), HCS (Homecare Coding Specialist), CEDC (Certified Emergency Department Coder), RHIT (registered health information technician), or RHIA (registered health information administrator). Benefits - Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, fertility coverage, and tuition reimbursement. - On-site employee fitness center and clinic for convenient care. - Center for Employee Resilience providing support and evidence-based practices. - Qualified non-profit employer under the federal Public Service Loan Forgiveness program. - Proud to be a Beyond the Yellow Ribbon Company. Company Description At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. - We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. - We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world. - At HealthPartners, everyone is welcome, included and valued. - We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Role Description Park Nicollet Clinics is seeking Advanced Practice Clinicians to join our Family Medicine Virtualist team. Being a part of our team means you will have an impact on the care that our patients receive every day. - Position requires board certification/board eligibility in Family Medicine. - This is a remote, out-patient position. - Provide support during operating hours for primary care through: - Virtual patient care (70%) - Department in-basket management (30%) - Minimum of 5+ years of outpatient primary care clinician experience required. - Candidates must reside in the state of Minnesota. You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you’ll become a partner for good, helping to improve the health and well-being of our patients, members, and community. Qualifications - Board certification/board eligibility in Family Medicine. - Minimum of 5+ years of outpatient primary care clinician experience. - Must reside in the state of Minnesota. Requirements - Remote, out-patient position. - Support during operating hours for primary care through virtual patient care and department in-basket management. Benefits - Comprehensive range of benefits designed to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. - Support for work-life balance. - Empowerment to thrive physically, mentally, emotionally, and financially. Company Description HealthPartners is a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. - Brings together research and education through HealthPartners Institute. - Trains medical professionals across the region. - Conducts innovative research that improves lives around the world. - Committed to increasing diversity and inclusion in the workplace. - Advances health equity in care and coverage. - Partners with the community as advocates for change.

Role Description The Radiology Scheduling Coordinator provides patient appointment scheduling and customer service functions including: - Scheduling appointments - Patient reception - Appointment check-in - Insurance verification for patients in the Radiology Department This position is eligible to work remotely following onsite training in Saint Paul, MN. Employees must reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions. Work Schedule: - Monday-Friday, 8:00 a.m.-4:30 p.m. - Initial onsite training in Saint Paul, MN will be 1.0 FTE (40 hours per week) Monday-Friday from 8:00 a.m.-4:30 p.m. - Length of training time is different for every person. Qualifications - High school diploma or equivalent. - Two years of experience in direct customer/patient service, or one year of experience internally within the Regions Radiology Department. - Reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions. - If you do not currently reside in but plan to move to one of these states, please indicate your intention, your move timeline, and which state in your application. Requirements - Two years of post-secondary education in healthcare or business administration. - Healthcare scheduling experience. - Epic electronic medical record system experience. Benefits As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including: - Health - Time off - Retirement planning - Continuous learning opportunities Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Company Description At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Web Developer Intermediate (Multiple Positions) – Group Health, Inc. dba HealthPartners (Bloomington, MN), Create technology solutions by developing, implementing, and maintaining Internet, Intranet, and Client Server applications; define project objectives by analyzing user requirements; envision system features and functionality; develop basic user interfaces to Internet/Intranet/Client Server applications by analyzing business requirements and priorities and translating them into an effective user experience; design and conduct application tests; integrate applications by designing database architecture and server scripting; and, troubleshoot development and production problems across multiple environments and operating platforms. Bachelor’s degree in Computer Science or closely related field plus 3 years’ demonstrated proficiency with: object oriented development using Java and adhering to modern web architecture through continuous integration and delivery; and, full life cycle application development within an agile framework including requirements gathering, technical design, manual and Automated unit through acceptance testing, implementation, documentation and on-going support. Requires 2 years’ demonstrated proficiency with: using JavaScript, HTML, CSS, and associated frameworks to develop context-aware browser user interface and web functionality; relational database development including design integration and modeling for current or prospective applications; and, implementing SOAP and RESTful webservices or micro service APIs using XML and JSON payloads that can be used across multiple device types. May permit telecommuting. $93,017- $139,526/year. As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Apply at https://bit.ly/3PeIZEC. At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

Role Description Create technology solutions by developing, implementing, and maintaining Internet, Intranet, and Client Server applications. - Define project objectives by analyzing user requirements. - Envision system features and functionality. - Develop basic user interfaces to Internet/Intranet/Client Server applications by analyzing business requirements and priorities and translating them into an effective user experience. - Design and conduct application tests. - Integrate applications by designing database architecture and server scripting. - Troubleshoot development and production problems across multiple environments and operating platforms. Qualifications - Bachelor’s degree in Computer Science or closely related field. - 3 years’ demonstrated proficiency with: - Object oriented development using Java and adhering to modern web architecture through continuous integration and delivery. - Full life cycle application development within an agile framework including requirements gathering, technical design, manual and automated unit through acceptance testing, implementation, documentation, and ongoing support. - 2 years’ demonstrated proficiency with: - Using JavaScript, HTML, CSS, and associated frameworks to develop context-aware browser user interface and web functionality. - Relational database development including design integration and modeling for current or prospective applications. - Implementing SOAP and RESTful web services or micro service APIs using XML and JSON payloads that can be used across multiple device types. Requirements - May permit telecommuting. - Salary range: $93,017 - $139,526/year. Benefits - Comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. - Support for thriving physically, mentally, emotionally, and financially. Company Description At HealthPartners, we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. - Nonprofit, integrated health care organization providing health insurance in six states. - High-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. - Bringing together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world. - Commitment to increasing diversity and inclusion in our workplace, advancing health equity in care and coverage, and partnering with the community as advocates for change.

HealthPartners is hiring a Member Rights and Benefits Consultant. This position is responsible for understanding, investigating, presenting, resolving and effectuating the timely resolution of member grievances, dispute resolution process and/or appeals. The consultant may focus on thoroughly investigating member requests, supporting the formal complaint and appeal resolution process, mitigating risk by identifying compliance concerns and/or providing customer service and member education. The consultant makes sure that the outcome is fair, equitable and in alignment with all federal and state regulations and accreditation standards. Develop relationships with internal and external departments in order to effectively resolve member concerns. Each complaint must be documented clearly, thoroughly, timely and accurately on HealthPartners Customer Service System in order to ensure accurate tracking, reporting and outcomes. ACCOUNTABILITIES: The consultant may be responsible for any of the following responsibilities: - Investigate member concern and ensure that all necessary documents are compiled, reviewed and presented to appropriate decision maker. - Research, understand and ensure compliance with all federal, state, Medicare and Medicaid regulatory requirements and accreditation standards. Responsibilities also include ensuring HealthPartners policies match those of the appropriate regulatory agency. - Develop partnership with other areas such as legal, medical directors, medical policy, pharmacy, behavior health, government programs, etc., in order to work efficiently and effectively to resolve member concerns. - Communicate response to member or their authorized representatives and physician within internal and regulatory timeframes. Letter must include member friendly language (service recovery) and meet all federal and state requirements. Must use appropriate laws (federal, state) to support decision. - Advise and assist members in pursuing their appeal options. - Document complete complaint file. Each file must include accurate documentation of the complaint, timeliness and outcome. All files must comply with regulatory and organizational rules. Files are subject to subpoena and are used for reporting, audits and 2nd level appeals etc. - Prepare case file, support and present case for each complaint that involves a second level complaint. Second level review may include, Member Appeals Committee, State fair hearings, MAXIMUS, External Review etc. - Provide data for the quality assurance process to assist in identifying trends and areas where quality improvement strategies should be focused. - Accurately record complaint in HealthPartners Customer Service System. Provide necessary documentation for data collection effort used to analyze member concerns and to report on them to the Board of Directors, Minnesota Department of Health CMS, DHS, Medical Directors, Government Programs and other interested departments/agencies. - Provide information regarding the actions taken on specific cases to various departments. - Provide technical expertise to legal staff on actions taken in response to cases that are the subject of litigation or regulatory dispute. - Investigate and respond to regulatory agency inquiries, including the Minnesota Department of Health, Attorney General’s Office, Department of Human Services, Centers for Medicare and Medicaid, StratisHealth and the Minnesota Department of Commerce. Provide accurate and detailed information that represents HealthPartners’ policies, procedures and actions taken in response to specific member complaints. - Consultants work with various internal departments to develop and implement benefit changes, contract provisions and policies to ensure regulatory compliance and improved member satisfaction. Resource for member advocates such as Legal Aid, regulators and Ombudsman’s office. The consultant may perform any of the following duties: - Investigate and respond to written or oral member complaints. Complaints may be standard or expedited. Investigate information necessary to make a decision. Review information with the appropriate medical administrative department head and other concerned parties. - Provide customer service to members, their representatives, and providers on the Medical Appeal Line. - Assess Appeal Line calls and written complaints and appeals to determine the most appropriate process for handling and resolution to improve the member experience. - In cases where the answer provided by Member Services is partially or wholly adverse to the member’s request, inform the member of options for further consideration. This may include the Board of Director’s Member Appeals Committee, written reconsideration, Minnesota Department of Health, Minnesota Department of Commerce, MAXIMUS, State fair hearing and Plan Administrator. Options vary depending on the contract. - In cases where the complaint decision is in the member’s favor, ensure the decision is quickly and appropriately effectuated within regulatory timeframes. - Participate with Member Services Supervisors in an internal complaint review committee. - Consult with Member Services Representatives to provide advice concerning problem-solving specific issues and information regarding the complaint process. - Participate in business continuity planning and implementation. - Other duties as assigned by management. REQUIRED QUALIFICATIONS: - BA/BS or similar experience in a related field plus 2 years experience in a customer service position in a health related industry involving customer contract, problem resolution and written communication with customers. - Excellent oral and written communication skills. Ability to express ideas clearly. Ability to communicate HealthPartners policy and procedures. - Ability to understand and explain complex medical policies and services. This must include proficiency with medial terminology and ability to summarize medical records and reports. - Advanced problem solving and investigative skills, with the ability to develop creative solutions for complex problems. Willingness and ability to model outstanding customer service and service recovery. - Ability to identify problems, to do in-depth investigation, develop and assess alternative courses of action, and make sound and timely decisions. Ability to develop working relationships with a number of internal departments in order to resolve issues. - Ability to negotiate with members, internal departments or providers in difficult situations. - Proficient at a number of computer software programs. PREFERRED QUALIFICATIONS: - Work experience in a managed-care setting involving significant contact with members and providers. - Professional writing experience beyond an educational setting. - Experience interpreting regulatory/statutory guidelines. At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

HealthPartners is currently hiring for a Program Manager, Public Health and Engagement. The program manager leads a government program team that is responsible for county, public health agency, and community organization engagement related to HealthPartners Medicaid programs. The team develops HealthPartners’ county strategy and maintains a county team strategic work plan. The program manager works collaboratively, both internally and externally, to achieve health improvement initiatives for Medicaid members. In addition, they are responsible for advocating and advancing health equity for HealthPartners State Public Programs. The goal of this position is to ensure efficient program operation and compliance with program policy and standards to support product positioning and growth. This person leads internal committees, workgroups, projects, and activities related to Government Programs and is a liaison to counties, external regulators (federal and/or state), other health plans, and trade associations. This person takes steps to prevent or reduce potential operational or policy problems for our products and our members. Required Qualifications: - Bachelor’s degree or equivalent work experience. - Minimum three years of experience working in a healthcare or highly regulated business environment that includes direct work experience with Medicare and/or Medicaid programs, regulatory and/or social service agencies. - Experience cultivating community relationships in support of health and wellness initiatives (e.g., county partners, local government, etc.). - Demonstrated ability to effectively establish and maintain working relationships with peers and management at all levels of the organization. - Effective team skills. - Effective project management experience. - Ability to oversee projects and the work of others. - Ability to be proactive and take initiatives. - Excellent organizational, problem-solving and communication skills with demonstrated ability to present and explain complex information clearly. - Good follow-through and attention to details. - Proficiency in Microsoft Office suite of products. Preferred Qualifications: - Master’s degree - One to two years Government Programs Coordinator experience - Knowledge of HealthPartners operations Hours/Location: - M-F; Days - May work remote but will require representing HealthPartners at on-site county and community events/conferences. The role may periodically attend meetings at the Bloomington corporate office. Accountabilities: - Develops and maintains relationships with county and community organizations; as primary point of contact for assigned counties, provides timely and comprehensive responses to questions about HealthPartners state public programs or addressing member concerns. - Creates, maintains, and implements the county and community engagement strategy. - Broad responsibility for coordination of Medicare and/or Medicaid product benefits and coverage matters. - Leads or represents Government Programs at internal committees and workgroups as assigned. - Serves as link between Government Programs and other internal departments to assess feasibility of proposed changes to coverage (new and existing items/services). - Leads research projects as assigned. - Leads implementation within HealthPartners for new contract and regulatory requirements. - Acts as consultant to internal departments on questions related to Government Programs products. - Develops and maintains positive working relationships with contacts at regulatory agencies (federal and/or state) and trade associations. - Participates with the Director and Manager of Government Programs on decision making and policy setting regarding Government Programs products. - Provides feedback to Government Relations on proposed federal and state statutes, regulations, and agency guidance in partnership with Manager of Government Programs. - Provides education on Government Programs and products when necessary. - Represents HealthPartners at appropriate external meetings with State and/or Federal regulators, trade associations, brokers, advocacy groups, and others. - Performs other duties and responsibilities as needed. At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description HealthPartners is currently hiring for a Program Manager, Public Health and Engagement. The program manager leads a government program team that is responsible for county, public health agency, and community organization engagement related to HealthPartners Medicaid programs. The team develops HealthPartners’ county strategy and maintains a county team strategic work plan. The program manager works collaboratively, both internally and externally, to achieve health improvement initiatives for Medicaid members. In addition, they are responsible for advocating and advancing health equity for HealthPartners State Public Programs. The goal of this position is to ensure efficient program operation and compliance with program policy and standards to support product positioning and growth. This person leads internal committees, workgroups, projects, and activities related to Government Programs and is a liaison to counties, external regulators (federal and/or state), other health plans, and trade associations. This person takes steps to prevent or reduce potential operational or policy problems for our products and our members. Qualifications - Bachelor’s degree or equivalent work experience. - Minimum three years of experience working in a healthcare or highly regulated business environment that includes direct work experience with Medicare and/or Medicaid programs, regulatory and/or social service agencies. - Experience cultivating community relationships in support of health and wellness initiatives (e.g., county partners, local government, etc.). - Demonstrated ability to effectively establish and maintain working relationships with peers and management at all levels of the organization. - Effective team skills. - Effective project management experience. - Ability to oversee projects and the work of others. - Ability to be proactive and take initiatives. - Excellent organizational, problem-solving and communication skills with demonstrated ability to present and explain complex information clearly. - Good follow-through and attention to details. - Proficiency in Microsoft Office suite of products. Requirements - Master’s degree (preferred). - One to two years Government Programs Coordinator experience (preferred). - Knowledge of HealthPartners operations (preferred). Accountabilities - Develops and maintains relationships with county and community organizations; as primary point of contact for assigned counties, provides timely and comprehensive responses to questions about HealthPartners state public programs or addressing member concerns. - Creates, maintains, and implements the county and community engagement strategy. - Broad responsibility for coordination of Medicare and/or Medicaid product benefits and coverage matters. - Leads or represents Government Programs at internal committees and workgroups as assigned. - Serves as link between Government Programs and other internal departments to assess feasibility of proposed changes to coverage (new and existing items/services). - Leads research projects as assigned. - Leads implementation within HealthPartners for new contract and regulatory requirements. - Acts as consultant to internal departments on questions related to Government Programs products. - Develops and maintains positive working relationships with contacts at regulatory agencies (federal and/or state) and trade associations. - Participates with the Director and Manager of Government Programs on decision making and policy setting regarding Government Programs products. - Provides feedback to Government Relations on proposed federal and state statutes, regulations, and agency guidance in partnership with Manager of Government Programs. - Provides education on Government Programs and products when necessary. - Represents HealthPartners at appropriate external meetings with State and/or Federal regulators, trade associations, brokers, advocacy groups, and others. - Performs other duties and responsibilities as needed. Benefits - Comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. - Commitment to nurturing diverse talents, valuing dedication, and supporting work-life balance. - Goal to help you thrive physically, mentally, emotionally, and financially.