• Answer incoming calls • Initiate outbound calls • Create interest in reverse mortgage program • Qualify customer to meet program guidelines (AGE, LTV, Homeowner) scripted • Transfer interested and qualified customer to sales team • Create appointments for follow up • Mail information packets to customers • Update the Sales CRM with notes of each transaction

Title: Donation Coordinator - Part-Time Hourly Employee Classification: Technician - HRLY Campus: University of North Texas - Health Science Center Division: HSC-Provost & Exec VP SubDivision-Department: HSC-CBTS-Office of the Dean Department: HSC-Center for Anatomical Sciences-300590 Job Location: Fort Worth Salary: $12.00/hour FTE: .48 Retirement Eligibility: Not Retirement Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The Center for Anatomical Sciences at the University of North Texas Health Science Center is located in the prestigious Cultural District of Fort Worth, TX. Our mission is to offer exceptional educational activities and to advance research in the anatomical sciences and allied fields. Research strengths in the Center for Anatomical Sciences include biological anthropology, evolutionary biology, forensic sciences, biomechanics/functional morphology, and histology. The Center encompasses 8,000-square-feet of anatomy laboratories that support anatomical education, research, and outreach. The Center also houses dedicated research laboratories equipped for medical imaging analysis/morphometrics, forensic anthropology, thermoregulatory studies (environmental chamber), histology, and paleontological fossil preparation. Center for Anatomical Sciences teaches dissection and prosection-based anatomy courses to Medical, Physical Therapy, Physician’s Assistant, and Master of Medical Science students. The Center is also home to the Structural Anatomy and Rehabilitation Sciences (STARS) PhD program that prepares graduate students to join the workforce as researchers and anatomy educators. The Center also supports numerous K-12 science outreach programs, offering summer science camps, campus tours, and in-school events that introduce students to anatomy and its relationship to medical education. Position Overview The Donation Coordinator provides remote support for the donated body program during overnight hours. This role involves answering incoming calls, guiding callers through donation procedures, and collecting and documenting necessary information according to established protocols. The Donation Coordinator will verify eligibility for the program, assist families with completing required paperwork, coordinate and dispatch transportation teams, and ensure all calls and actions are accurately logged and communicated for follow-up. This role is often the first point of contact for families, healthcare providers, and facilities during sensitive moments. Minimum Qualifications Must be at least 18 years of age. Knowledge, Skills and Abilities - Ability to communicate both orally and written. - Proficient with Microsoft Office. Preferred Qualifications - Experience in healthcare, hospice, funeral services, anatomical or medical donation programs, or related fields. - Computer skills for data entry, call logging, and communication. - Experience handling sensitive or emotional situations with professionalism and empathy. Job Duties - Remotely answer incoming overnight calls for the Donated Body Program. - Provide accurate information regarding donation procedures and next steps. - Gather and document required information following established protocols to confirm eligibility for participation in the donation program. - Send and assist families with donation paperwork. - Schedule and dispatch transportation crew. - Accurately log and communicate calls, actions taken and any follow-up needed. Physical Requirements - Communicating with others to exchange information. Environmental Hazards - No adverse environmental conditions expected. Work Schedule 2 days per week 11:00 pm - 7:00 am (remote); In person training during office hours. Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

Little Wheel is a gambling technology company building products to give players an edge. We are expanding across all states we operate in, and our team is a key driver in our success. Little Wheel is seeking a highly motivated Support Analyst to join our Operations team remotely, based in the US (MI/NJ/PA/WV). As a Support Analyst, you will be crucial in assisting our clients in resolving technical issues related to gambling products and providing exceptional customer service. In this position, you will work with a small group of clients we treat as business partners. You will be responsible for troubleshooting software issues and providing timely resolutions to minimize downtime and maximize client satisfaction. Additionally, you will collaborate with our development team to identify and implement long-term solutions for recurring technical issues. Responsibilities - Responding to customer inquiries and providing technical assistance via phone, email, and chat - Troubleshooting software issues, diagnosing technical problems, and providing effective solutions - Documenting customer interactions, including the details of their issues and the resolutions provided - Providing exceptional customer service and ensuring client satisfaction - Collaborating with the development team to identify and implement long-term solutions for recurring technical issues - Assisting in the testing and implementation of software updates and new releases - You will be assigned 5x 8 hour shifts, Monday to Sunday. Shifts are a mix of 8am to 4pm, 10am to 6pm, 12pm to 8pm, with days rotating week to week. We will discuss your preferences during the hiring process.

Little Wheel is a gambling technology company building products to give players an edge. We are expanding across all states we operate in, and our team is a key driver in our success. Little Wheel is seeking a highly motivated Support Analyst to join our Operations team remotely, based in the US (MI/NJ/PA/WV). As a Support Analyst, you will be crucial in assisting our clients in resolving technical issues related to gambling products and providing exceptional customer service. In this position, you will work with a small group of clients we treat as business partners. You will be responsible for troubleshooting software issues and providing timely resolutions to minimize downtime and maximize client satisfaction. Additionally, you will collaborate with our development team to identify and implement long-term solutions for recurring technical issues. Responsibilities - Responding to customer inquiries and providing technical assistance via phone, email, and chat - Troubleshooting software issues, diagnosing technical problems, and providing effective solutions - Documenting customer interactions, including the details of their issues and the resolutions provided - Providing exceptional customer service and ensuring client satisfaction - Collaborating with the development team to identify and implement long-term solutions for recurring technical issues - Assisting in the testing and implementation of software updates and new releases - You will be assigned 5x 8 hour shifts, Monday to Sunday. Shifts are a mix of 8am to 4pm, 10am to 6pm, 12pm to 8pm, with days rotating week to week. We will discuss your preferences during the hiring process.