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Business Operations Associate
Location
United States
Posted
86 days ago
Salary
$80K - $110K / year
Seniority
Mid Level
Job Description
Business Operations Associate
Spark
About Spark Advisors We're building healthcare tech for a system that desperately needs it. Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable. Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems. Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 8,000+ brokers acquire, enroll, and support clients in their local communities. Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025 Healthcare is overdue for innovation. Let’s redefine what its future looks like — together. SummarySpark wants to bring on a Business Systems Associate to help drive efficiency and manage our key workflows. We're looking for a motivated and innovative professional to join our team and play a key role in driving the future of our data systems. In this position, you’ll be at the forefront of enhancing our Spark systems, ensuring seamless data integration, and working with cross-functional teams to deliver insights that fuel key business decisions. You’ll have the opportunity to shape and streamline data processes, elevate team collaboration, and work on cutting-edge technology in a role that offers both challenge and growth. If you're excited about transforming data into actionable solutions and driving meaningful change, we’d love to hear from you! What you’ll do - Work as an administrator for integrations, maintenance, and improvements for business systems like Intercom, Airtable, Dialpad, Notion, Calendly and more. You’ll need a deep understanding of each tool and how they works together. - Assist with implementing and maintaining Spark systems to ensure they meet organizational needs and compliance standards. - Work cross-functionally to gather and report on data from various sources and platforms. - Perform regular audits and quality assessments of data to identify and resolve differences or issues promptly. - Assist with data integration from various sources and platforms, ensuring consistency and reliability. This includes taking complex data from partners, cleaning it, and packaging it into a format to upload into our systems. - Build for scale. Spark is growing quickly, and we need our processing to scale with us. - Be a resource for team members on internal tools. - Write, edit, and maintain departmental documentation with a focus on cross-functional language (for technical and non-technical audiences alike) What we’re looking for - 3+ years of operations, consulting, or data experience - Experience building simple automations to create more efficient processes - Ability to learn new tools and pick up technical concepts quickly - Proven grit needed to navigate complex and messy data or workflow problems - An eye for detail, able to identify small details out of place - Strong communication skills for working cross-functionally with various teams - Ability to understand complex business logic and translate into technical processes - Ability to continuously refine processes, adopt new technologies, and incorporate feedback - Independent & comfortable with ambiguity Nice To Haves - Experience working with tools like Airtable, Intercom, Dialpad, Google Sheets, and Notion - Additional technical experience with tools like SQL, Python or BI tools CompensationOur salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Base Salary $80,000—$110,000 USD Why you should join our team By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer: - Equity compensation - Health care, including dental and vision through our PEO Sequoia - Flexible work location; co-working available - 401k - Paid Time Off - Monthly Remote Work Stipend (help cover costs of home-office needs) - Paid Parental Leave - Up to 14 weeks for birthing parents - Up to 8 weeks for non-birth parents - 11 paid holidays - 2 week sabbatical at 5 years of employment - Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi Compliance Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov. Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S. At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
Benefits
- 401(K), Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Continuing education stipend, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Flexible Spending Account (FSA), Generous parental leave, Generous PTO, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Paid volunteer time, Paid holidays, Paid sick days, Pet insurance, Promote from within, Remote work program, Return-to-work program post parental leave, Sabbatical, Team based strategic planning, OKR operational model, Mandated unconscious bias training, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Hiring practices that promote diversity, Fertility benefits, Quarterly engagement surveys, In-person revenue kickoff, Summer hours, President's club, Employee awards, Personal development training, Bereavement leave benefits, Company-wide vacation
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