• Build trust with recruiters, hiring managers, interviewers, candidates and founders • Schedule interviews for candidates, playing calendar tetris across time zones • Build and maintain scheduling templates through GoodTime, own candidate coordination, and open and update new roles within Workday and Greenhouse • Make a friendly first impression on candidates and strive to create an incredible candidate experience with every interaction moving forward • Actively think of ways to improve and scale recruiting processes, ideally using data or automation • Become an expert in our recruiting systems, tools, and processes • Document interview processes and facilitate interviewer trainings • Partner with other RCs and the Recruiting Operations team to uplevel our processes

• Own and manage Greenhouse, including maintaining job postings, pipelines, and candidate data • Coordinate and schedule interviews across multiple teams • Ensure a smooth and structured hiring process for candidates and hiring managers • Serve as the main point of contact for candidates throughout the interview process • Coordinate with external recruiting agencies and headhunters • Support offer preparation and ensure smooth handover to People Operations for onboarding • Continuously improve hiring processes and workflows • Track and analyze recruiting metrics such as time-to-hire and pipeline health • Help scale hiring operations as the company grows • Support with ad-hoc tasks from People Operations

• Lead franchise candidate interviews and guide qualified prospects through the development journey using a consultative sales approach. • Track pipeline performance (interviews, conversions, and pacing) to identify trends and improve results. • Coach Recruitment Specialists by reviewing interviews, sharing feedback, and strengthening sales and qualification skills. • Partner with Recruitment, Marketing, and onboarding teams to share candidate insights and continuously improve the recruitment funnel.

• Support offer processes, reference checking, and onboarding coordination as needed • Source, screen, and engage candidates using structured interviewing and market mapping • Provide market insights on talent availability, compensation signals, and competitor mapping • Partner with stakeholders to define role requirements, success outcomes, and assessment approach • Track progress and risks, escalating blockers early and proposing clear mitigation steps