Culinesse, LLC

Role Description Culinesse is seeking a Business Analyst to support data-driven decision-making and operational excellence across our Life Plan Community dining programs. This role will focus on analyzing financial, operational, and resident satisfaction data to improve dining performance, enhance resident experience, and support strategic growth. The ideal candidate understands both hospitality operations and analytics, and can translate complex data into actionable insights for operators and leadership. Key Responsibilities - Operational & Financial Analysis - Analyze dining operations, including labor, food cost, occupancy, and participation rates - Monitor key performance indicators (KPIs) across multiple communities - Identify trends, inefficiencies, and opportunities for cost control and revenue growth - Support budgeting, forecasting, and variance analysis - Resident Experience & Engagement - Evaluate resident satisfaction surveys and dining feedback - Identify patterns in preferences, complaints, and engagement levels - Partner with operations to improve dining programs, menus, and service models - Process Improvement - Assess workflows across fine dining, casual dining, and hospitality venues - Recommend process improvements aligned with Culinesse standards and SOPs - Support implementation of best practices across communities - Reporting & Insights - Develop dashboards and reports for leadership and client partners - Translate data into clear, actionable insights for non-technical stakeholders - Present findings and recommendations to internal teams and clients - Client & Growth Support - Assist with proposals, pro formas, and new business opportunities - Analyze the performance of existing contracts and benchmark against industry standards - Support strategic initiatives, including service model enhancements and pricing strategies Qualifications - Bachelor’s degree in Business, Hospitality Management, Finance, or related field - 3–7+ years of experience in business analysis, hospitality analytics, or senior living - Strong understanding of foodservice or hospitality operations (preferred) - Advanced proficiency in Excel; experience with BI tools (Power BI, Tableau) - Experience working with financial data (P&L, budgets, forecasting) - Strong communication and presentation skills Key Skills - Data analysis and financial modeling - Hospitality and operational insight - Process improvement and systems thinking - Stakeholder communication (operators, executives, clients) - Attention to detail with strategic perspective Preferred - Experience in Life Plan Communities, senior living, or contract dining - Familiarity with POS systems, dining software, or ERP tools - Experience building dashboards and executive-level reporting - Knowledge of ICAA standards or hospitality benchmarks

• Support business development, client partnerships, research, and CRM management across senior living and hospitality sectors • Work directly with founders to build partnerships with Life Plan Communities • Research and identify key decision-makers • Support business development pipeline and CRM management • Coordinate client outreach, meetings, and discovery calls • Prepare proposals, presentations, and partnership materials • Track leads from initial outreach through partnership discussions

• Manage the entire hiring process for operations, professional, or culinary roles • Utilize LinkedIn, social media, and other creative techniques to attract passive and active candidates • Partner with hiring managers and field leadership to align hiring needs with business strategy • Engage candidates throughout the selection process • Ensure hiring processes meet company policies and legal standards • Provide guidance and support to all new hires during their Onboarding process by answering questions and ensuring they complete all new-hire paperwork.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Culinesse, LLC is looking for a Training Manager to join our team! A leader who can lead by example and has experience with training in a Senior Dining or Healthcare setting. The successful candidate will demonstrate expertise in learning and development strategy, instructional design, training delivery, and performance improvement. The general responsibilities of the position include, but are not limited to, those listed below (under “Responsibilities”). These responsibilities may vary across accounts, depending on business needs and client requirements. This is a highly collaborative role that requires the ability to manage multiple priorities, work across departments, and engage with diverse stakeholders—all while delivering exceptional training experiences for employees and ensuring continuous workforce development. Responsibilities - Design, implement, and evaluate training programs that align with organizational goals and meet compliance requirements; - Facilitate in-person and virtual training sessions, workshops, and onboarding programs; - Ensure training content remains current, relevant, and consistent across all departments and locations; - Monitor and enhance training methodologies, materials, and tools to maximize learning effectiveness; - Build strong relationships with internal clients, leadership teams, and department managers to assess training needs and align solutions; - Consult with operational leaders to identify skill gaps, performance issues, and opportunities for development; - Oversee the learning management system (LMS), including course assignments, tracking, reporting, and documentation; - Maintain accurate training records, certifications, and compliance documentation in real time; - Coordinate training logistics, including scheduling, resources, and communication; - Evaluate training outcomes through assessments, participant feedback, and performance metrics; - Implement continuous improvement initiatives to increase training impact and workforce competency; - Ensure all training activities adhere to regulatory, safety, and organizational standards; - Monitor training budgets, vendor contracts, and program expenditures to ensure financial responsibility; - Evaluate the cost-effectiveness of training materials, technologies, and external programs; - Support employee growth by establishing clear performance and skill development standards; - Provide coaching and guidance to supervisors and department leads on training best practices; - Lead or participate in employee focus groups to gather feedback and identify development opportunities; - Ensure regulatory, safety, and operational training requirements are met and documented; - Maintain consistent training practices across departments to support audits and risk management; - Work closely with HR, operations, and leadership teams to ensure training is aligned with staffing needs, operational goals, and employee satisfaction; - Assist with workforce planning, onboarding initiatives, and organizational development projects; - Oversee vendor-led training, certifications, and continuing education requirements; - Support internal communication efforts related to training, development programs, and organizational updates; - May perform other duties and responsibilities as assigned. Qualifications - 3–5 years of experience in training, learning & development, or instructional design; - Experience working in senior living, healthcare dining, hospitality, or foodservice operations strongly preferred; - Background in managing or training frontline dining staff (servers, cooks, dietary aides, supervisors, leads); - Prior experience with regulatory training requirements in senior living or healthcare settings (HACCP, sanitation, food safety, allergen awareness, etc.); - Previous experience with Paylocity LMS preferred; - Must be able to work some nights, weekends, and holidays as business needs require. Requirements - Integrity: Job requires being honest and ethical; - Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations; - Leadership: Job requires a willingness to lead, take charge, and offer opinions and direction; - Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude; - Honesty & Transparency: Job requires maintaining forthright and positive relationships with management and staff within dining services and the company as a whole. Benefits - Full-time benefits include (but are not limited to): health, dental, life, vision, and long-term disability. Working Conditions - Position is full-time. - Generally, in an indoor setting, however, may supervise outside activities and events. - Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates. - While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. - The noise level in the work environment is usually moderate to loud.