We are looking for a Partner Systems & Process Manager to own and evolve Procore’s GTM partner systems and processes, including Salesforce, Salesforce PRM, Gong, Outreach, Demandbase, internal CS tools, and related platforms. This role sits at the intersection of partner strategy, process design, and technology execution. You will play a critical role in shaping how our partner program operates, translating partner strategy into scalable processes and systems, and influencing the design of our end-to-end partner experience. As a key member of the GTM Technology & Process team, you will partner closely with Sales, Partner Operations, Channel Strategy, Marketing, CS, to drive process clarity, system optimization, and net-new partner capabilities. This position reports to the Senior Director, GTM Systems and can be based remotely. What you’ll do: - Serve as a process and systems leader for Procore’s Partner Program, with deep ownership of how partner strategy is operationalized across tools, workflows, and data models. - Influence and help shape partner program design. - Act as a trusted advisor to Partner Ops and Channel Strategy on what should be standardized vs. configurable in systems. - Lead the end-to-end implementation, evolution, and optimization of Salesforce PRM, ensuring it supports current and future partner motions. - Propose and lead initiatives to implement new processes, optimize existing technologies and methodologies that enhance GTM experience and simplification - Collaboration and Support: Partner with cross-functional stakeholders to understand business needs and translate them into technical solutions and handle inbound feature intakes, troubleshoot, and respond to them in a timely manner - Provide expert guidance and training to users, promoting effective use of Salesforce and other GTM capabilities to achieve business goals. - Continuous Improvement and Innovation: Stay abreast of industry trends, best practices, and platform updates to drive continuous improvement and innovation in customer experience strategies - You will work with business and technical stakeholders to identify their business problems and drive appropriate functional solutions/approaches. Supports testing cycles (UAT, regression, system) and/or Training/Training Materials What we’re looking for: - A minimum of 8+ years experience with Salesforce Sales cloud and related platforms, with a proven track record in business process design and optimization - Deep knowledge of Partner programs and operationalizing them - Proven, end-to-end experience implementing and scaling Salesforce PRM - 5+ years of experience in an enterprise product manager, GTM systems, RevOps, or similar role within a complex enterprise environment - Mandatory: End-to-end experience implementing Salesforce PRM - Deep understanding of the Lead-To-Quote business process (Campaigns, Lead, Account, Contact, Opportunity, Quote) and supporting technologies (Salesforce Sales Cloud, Marketing Cloud) - Experience working in an agile development environment, with a proven track record of leading successful Salesforce projects from concept to delivery. - Strong negotiation and stakeholder management skills, with the ability to challenge assumptions, defend system constraints and drive alignment on scalable solutions - Excellent communication & interpersonal skills with the ability to collaborate with various business stakeholders to interpret & translate requirements, concise technical writing skills - Bachelor’s degree preferred or equivalent work experience Additional Information Base Pay Range: 127,680.00 - 175,560.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Revenue Operations Director will lead the strategy and execution of the company’s revenue operations, aligning sales, marketing, and customer success to drive predictable growth. This role is responsible for optimizing processes, systems, and data insights to enable cross-functional teams to achieve business targets efficiently. You will act as a strategic partner, providing operational guidance, building dashboards, forecasting revenue, and ensuring alignment across go-to-market functions. This position requires a data-driven, analytical mindset with the ability to translate insights into actionable business decisions. The Director will collaborate with senior leadership to improve operational efficiency and enhance customer lifecycle management. The environment is dynamic, fast-paced, and highly collaborative, offering the opportunity to make a measurable impact on revenue performance. - Lead the revenue operations strategy across sales, marketing, and customer success to drive predictable and scalable revenue growth. - Optimize processes, workflows, and systems to increase operational efficiency and effectiveness across go-to-market teams. - Develop and maintain revenue and customer health dashboards to inform executive decision-making and business strategy. - Provide sales enablement, training, and guidance on CRM platforms and operational systems. - Partner with cross-functional teams to ensure alignment on business goals, targets, and forecasting accuracy. - Analyze business data to identify trends, opportunities, and risks, translating insights into actionable recommendations. - Serve as a strategic advisor to leadership, connecting people, processes, and technology to maximize revenue potential. Qualifications - 15+ years of experience in sales operations, sales strategy, GTM operations, business-aligned FP&A, or related revenue functions. - Bachelor’s degree or higher in STEM, business, finance, or related field; MBA is a plus. - Deep familiarity with CRM platforms and revenue operations tools. - Proven ability to align cross-functional teams and improve operational efficiency across complex organizations. - Strong analytical, problem-solving, and data-driven decision-making skills. - Excellent communication, leadership, and stakeholder management capabilities. - Self-motivated, highly organized, and able to thrive in fast-paced, high-growth environments. - Startup and enterprise experience is a plus, as is a strong interest in advanced technology or quantum computing. Requirements - 15+ years of experience in sales operations, sales strategy, GTM operations, business-aligned FP&A, or related revenue functions. - Bachelor’s degree or higher in STEM, business, finance, or related field; MBA is a plus. - Deep familiarity with CRM platforms and revenue operations tools. - Proven ability to align cross-functional teams and improve operational efficiency across complex organizations. - Strong analytical, problem-solving, and data-driven decision-making skills. - Excellent communication, leadership, and stakeholder management capabilities. - Self-motivated, highly organized, and able to thrive in fast-paced, high-growth environments. - Startup and enterprise experience is a plus, as is a strong interest in advanced technology or quantum computing. Benefits - Anticipated base salary range: $147,712 - $192,621, with additional bonus and equity opportunities. - Comprehensive medical, dental, and vision plans. - 401(k) match program. - Flexible PTO and paid holidays. - Fully remote or hybrid work options within the United States. - Professional development and learning resources. - Home internet stipend and pet insurance. - Inclusive, supportive, and collaborative work culture that values autonomy and innovation.

What You’ll Be Doing - You’ll prepare and submit applications to configure Electronic Data Interchange (EDI) claims and Electronic Remittance Advice (ERA) through clearinghouse and other payer portals - You’ll prepare and submit applications to configure Electronic Funds Transfer (EFT) with payers - You’ll initiate investigation with payers regarding provider enrollment denials and errors - You’ll review correspondence received from payers and action appropriately for resolution - You’ll work as a liaison between the RCM department and Strategy & Operations team to discuss, investigate, and resolve enrollment tasks - You’ll interact with our customers through excellent written and verbal communication - You’ll maintain up-to-date and accurate enrollment records within the Candid Health product - You’ll meet and maintain KPIs/metrics for production and quality - You’ll maintain working knowledge of workflow, systems, and tools used in the department - You’ll maintain HIPAA guidelines Who You Are - You have at least 2 year of experience in revenue cycle management (for medical billing or within healthcare/healthtech) - You may have experience with submitting and troubleshooting EDI enrollments - You have an investigative mindset and you are comfortable running down problems and suggesting actions based on data - You are a self starter - You take pride in your craft and enjoy maintaining a high quality bar, but also believe that “done is better than perfect” and have good intuition around which corners are okay to cut and which aren’t. - You have excellent oral and written communication skills - You have effective multitasking skills - You have a positive and cooperative attitude in working and communicating with individuals at all levels of the organization Pay Transparency The estimated starting annual salary range for this position is $22-$27 USD per hour. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc.

• Lead and develop global teams across Deal Desk, Deal Operations, Sales Provisioning, and Order Management, fostering ownership and operational excellence. • Enable faster deal cycles by defining clear pricing guardrails, approval frameworks, and standardized commercial playbooks. • Improve deal economics through data-driven insights on discounting, incentives, and commercial structures. • Design scalable, automated workflows across CPQ, provisioning, and order management to reduce friction and operational risk. • Ensure clean activation, accurate entitlements, and seamless handoffs across Billing, Support, and Revenue Accounting within the OTC process.