This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Subject Matter Expert (SME) – Protein Based Therapy serves as the technical authority for Lonza’s bioprocessing portfolio, playing a critical role in enabling customer success and driving commercial growth. This role partners closely with Business Development, Account Management, and cross-functional teams to deliver deep scientific, product, and process expertise across the sales cycle. - Lead the technical strategy for complex sales opportunities in partnership with Account Managers and Business Development Managers to improve win rates and mitigate technical and regulatory risk. - Serve as the technical authority in customer engagements, including workshops, troubleshooting sessions, product demonstrations, and proof-of-concept projects. - Prioritize technical support activities based on revenue potential, strategic importance, and risk. - Deliver advanced technical and application training to internal sales teams, distributors, and key customers. - Coach and mentor commercial teams on technical positioning, application differentiation, and objection handling. - Investigate and resolve escalated technical and product performance issues using root-cause-driven, sustainable solutions. - Act as a trusted technical partner to strategic customers to support product adoption, expansion, and long-term success. - Collaborate cross-functionally with Marketing, Product Management, R&D, Quality Assurance, Service, and Regulatory Affairs to ensure solutions are technically sound, compliant, and scalable. - Translate customer feedback, application needs, and competitive intelligence into structured insights for Product Management, R&D, and Marketing. - Support new product launches by shaping technical messaging, application positioning, and sales enablement materials. - Review and contribute to technical documentation, white papers, application notes, and competitive analyses. - Build and maintain relationships with key opinion leaders and regulatory authorities. - Present technical data, application concepts, and market insights at industry conferences, customer meetings, and internal forums. - Perform other duties as assigned. Qualifications - Bachelor’s degree required; master’s degree or PhD preferred in Biotechnology, Biochemistry, Chemical Engineering, or a related life sciences discipline. - Extensive hands-on experience working with GMP-regulated products and environments. - Strong background in protein-based therapeutics, including development, scale-up, and commercialization. - Demonstrated experience in mammalian cell culture process development, including upstream and/or downstream processing. - Solid understanding of bioprocess development workflows, from early development through clinical and commercial manufacturing. - Proven experience supporting or leading technology transfer activities, including transfer of processes from development to manufacturing or between sites and external partners. - Ability to assess process robustness, scalability, and risk across different stages of the product lifecycle. - Expert technical mastery of bioprocessing tools, technologies, and applications relevant to protein expression, purification, and formulation. - Proven ability to translate complex technical and process-development concepts into clear, actionable commercial language. - Exceptional presentation and advanced technical training delivery skills for both technical and commercial audiences. - Ability to travel nationally and regionally up to 40–50% of the time to support sales activities, customer engagements, and training. Requirements - Compensation for this role will be determined by the candidate’s qualifications, skills, experience, and relevant knowledge. Benefits - Performance-related bonus. - Medical, dental and vision insurance. - 401(k) matching plan. - Life insurance, as well as short-term and long-term disability insurance. - Employee assistance programs. - Paid time off (PTO). Company Description At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Case Manager Mental Health Professional is responsible for developing and implementing individual treatment plans utilizing the IM+CANS to maximize the clients’ independent community living skills. - Complete documentation of mental health services provided in accordance with state and agency standards. - Work with a team of behavioral health service providers to ensure a positive client-centered approach. - This job position may have some work components that can be performed remotely, subject to demonstrated performance and operational needs. Essential Job Responsibilities - Work scheduled hours and be flexible to meet client and program needs. - Provide independent program coverage when scheduled. - Ensure compliance with all agency, state, and federal regulations while providing services. - Facilitate communications and coordination of services with other AID staff and professionals in the community. - Maintain professionalism and good boundaries when working with clients, coworkers, and outside agencies. - Meet minimum service hour provision productivity standards (MRO) monthly. - Complete all required case management documentation on a timely basis. - Meet with all assigned clients on a regular basis depending on program and client needs. - Develop, review, and revise the IM+CANS and complete corrections within the timeframe allotted. - Assist clients with activities of daily living and provide client training consistent with treatment goals. - Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives. - Monitor and report safety of clients’ living arrangements. - Acquire and maintain required trainings and certifications. - Assist clients in paying bills, budgeting, and banking per program procedure. - Complete authorizations, reauthorizations, and spend-down paperwork in a timely fashion. - Update Cx360 with corrections whenever necessary. - Attend monthly clinical supervisions per DHS requirement. - Recognize emergency situations and take appropriate action. Qualifications - Bachelor’s degree in Human Services or related field required. - Experience working in social services required. Requirements - Promote a relationship between clients’ families and additional supports. - Be on time to trainings. - Provide transportation to clients when necessary. - Maintain a positive and professional working relationship with coworkers and stakeholders. - Participate in agency committees as assigned. - Promote community/family involvement in facility programs. - Participate in the planning and implementation of client activities. - Follow program and agency procedures for notifying management when unable to attend a scheduled workday. - Promote client wellness through coaching, counseling, and consultation. - Communicate with service delivery partners to facilitate the achievement of client’s wellness objectives. - Utilize a variety of appropriate resources and educational materials for wellness coaching. - Promote awareness and respect for the diversity of clients, employees, families, and other stakeholders. Benefits - $1000 sign on bonus for full-time employees. - 21 Days of Paid Time Off plus 10 Paid Holidays. - Paid training. - Tuition reimbursement. - Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness, and accident insurance. - 401K with a 3.5% company contribution after one year.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Credentialing Specialist manages the administrative and relationship-building aspects of an insurance agency's relationship with its insurance carriers. Key responsibilities include: - Agent appointment and onboarding: Process the applications and paperwork to get insurance agents appointed with specific carriers, ensuring they are authorized to sell the carrier's products. - Relationship management: Act as a primary point of contact for carrier representatives and internal agents regarding carrier access, systems, and policies. - System and product support: Help agents with system logins, explain product features, and manage the transfer of policies between carriers. - Process and project management: Coordinate with other departments, such as the product team, on carrier rollouts and help determine appointment structures and project plans. - Compliance and administration: Ensure all carrier appointments comply with state regulations and assist with tasks like background checks and licensing support. Qualifications - 3+ years of experience in insurance operations, preferably in carrier management. - Strong understanding of carrier processes and insurance systems. - Excellent project management and organizational skills. - Ability to work independently and collaboratively in a fast-paced environment. - Proficiency in Excel, AMS systems (e.g., Epic, AMS360), and CRM tools. Requirements - Strong organizational skills are essential for managing a large volume of appointments, paperwork, and follow-ups. - Excellent verbal and written communication is necessary to interact with carrier representatives and agents. - Must be comfortable with using scheduling software, CRM programs, and the online platforms provided by carriers for managing policies. - Ability to handle conflicts, answer inquiries, and troubleshoot issues that arise with carrier appointments or systems. - A basic understanding of insurance products and the carrier appointment process is often required. Benefits - Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts. - 401(k) retirement plan. - Flexible Paid Time Off and paid parental leave. - Life and Disability insurance.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves leading the Manual Therapy market at Jane, acting as a General Manager for a specific customer segment. - Own the Manual Therapy market end-to-end — set annual goals around key market metrics, obsessively track performance, and adjust strategy and tactics as needed to drive outcomes. - Build deep market and customer understanding — develop and maintain a nuanced, research-backed view of manual therapy practitioner needs, workflows, competitive dynamics, and growth opportunities. - Shape and execute go-to-market strategy — partner with Marketing to define how Jane shows up in the manual therapy market, and work with the Customer team to translate strategy into on-the-ground execution. - Be the voice of the market internally — represent manual therapy practitioners across Product, Marketing, and Customer teams. - Balance strategy across three time horizons — align with the Customer team on immediate needs, inform Marketing programs on a now/3/6-month horizon, and help shape longer-term Product priorities. - Surface emerging opportunities and hypotheses — identify partnership ideas, unmet needs, and new growth vectors in the manual therapy space. - Represent Jane in the market — attend key industry events, conferences, and community touchpoints in the manual therapy space. Qualifications - 5+ years of professional experience, including 2+ years in a market strategy, general management, or product marketing role (preferably in B2B SaaS). - Comfort with managing to metrics — comfortable setting goals around metrics, diagnosing what the numbers are telling you, and adjusting strategy accordingly. - Demonstrated ability to develop and execute go-to-market strategies — experience working cross-functionally to bring a plan to life with measurable outcomes. - Excellent communication and stakeholder management skills — ability to distill complex market dynamics into clear narratives. - Experience working across Sales, Marketing, Product, and Customer teams — understanding how to influence without direct authority. - Comfort with ambiguity and a bias toward action — ability to operate effectively even when the playbook isn't fully written. - Former GM experience or prior experience managing a P&L — whether of a small business or a tech company segment. - Deep familiarity with the manual therapy or allied health landscape — understanding how physical therapy, massage therapy, chiropractic, or similar practices operate. Benefits - Compensation includes a salary range of $191,000 for a Senior Manager and $223,200 for a Director. - Stock options as part of total compensation. - Medical benefits through Sequoia One. - 401k plan. Company Description Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia, with a mission to help the helpers. - Team of more than 700 people working remotely across Canada, the US, and the UK. - Builds products and tools that thousands of clinics rely on every day. - Embraces the possibilities of AI to improve systems and create better experiences. - Values adaptability, resilience, learning agility, and humility.