Howden

Role Description DUAL North America is seeking an AVP Technology Delivery & Release Management to lead enterprise technology delivery, release governance, and strategic project execution across the organization. This role requires a strong leader who can drive the successful planning, coordination, communication, and delivery of technology initiatives while ensuring alignment with business objectives. The AVP will oversee a team of product owners, analysts, and project professionals, manage complex cross-functional technology programs, establish release management best practices, and partner closely with business and technology leaders to deliver scalable solutions that support operational excellence and business growth. Role Responsibilities - Leadership and Strategy - Lead, mentor, and develop a team responsible for requirements management, release management, and project execution. - Partner with senior business and technology leaders to prioritize initiatives, manage delivery portfolios, and align technology investments with business outcomes. - Foster a culture of accountability, continuous improvement, collaboration, and execution excellence. - Release Management and Governance - Own and mature the enterprise release management function, including release planning, scheduling, governance, risk management, and deployment readiness. - Establish standardized release management processes, controls, and reporting to improve delivery predictability and quality. - Coordinate cross-functional teams to ensure successful execution of technology releases across applications, infrastructure, and business systems. - Drive release readiness reviews, dependency management, risk mitigation planning, and post-release assessments. - Ensure releases are delivered in accordance with organizational standards, compliance requirements, and business expectations. - Release Communications and Stakeholder Engagement - Serve as a trusted advisor to business leaders by translating technical concepts into business-relevant information. - Develop and execute comprehensive release communication plans for business and technology stakeholders. - Provide timely updates regarding release schedules, impacts, milestones, risks, and deployment activities. - Present program status, release outcomes, and strategic recommendations to executive leadership. - Technical Requirements Management - Lead the gathering, prioritization, and validation of technical and functional requirements for strategic technology initiatives. - Collaborate with architects, engineers, and business stakeholders to ensure requirements are clearly defined and actionable. - Establish best practices for requirements management to improve solution quality, reduce rework, and accelerate delivery. - Ensure technical requirements align with enterprise architecture standards, security requirements, and business objectives. - Project and Program Management - Lead complex technology projects and programs from initiation through implementation and operational transition. - Ensure delivery teams maintain alignment with scope, timelines, quality expectations, and business goals. - Drive cross-functional coordination to remove obstacles, resolve issues, and maintain project momentum. - Utilize SAFe Agile 6.0, and traditional project delivery methodologies as appropriate to maximize successful outcomes. - Data-Driven Delivery Excellence - Leverage reporting and analytics to monitor progress, identify risks, and support executive decision-making. - Drive continuous improvement initiatives based on performance trends and lessons learned. - Change Leadership and Organizational Readiness - Support organizational readiness activities that support successful adoption of new technology solutions and capabilities. - Partner with business stakeholders to ensure alignment between project delivery objectives and operational execution. - Promote best practices that improve delivery efficiency, team effectiveness, and stakeholder satisfaction. Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field; Master's degree or MBA preferred. - Minimum of 10 years of experience in technology delivery, project/program management, release management, or related technology leadership roles, including at least 5 years in a senior leadership position. - PMP, SAFe Program Consultant (SPC), Release Train Engineer (RTE), or equivalent certifications preferred. - Experience implementing enterprise release management frameworks and governance models preferred. - Extensive experience leading large-scale technology programs, enterprise initiatives, and cross-functional delivery teams. - Demonstrated expertise in Release Management, Project Management, and Technical Requirements Management within complex enterprise environments. - Strong knowledge of Agile SAFe 6, and traditional project management methodologies. - Proven success managing technology portfolios, release governance processes, and organizational transformation initiatives. - Experience working closely with architecture, engineering, infrastructure, and business teams to deliver enterprise technology solutions. - Strong understanding of IT operations, software delivery lifecycles, governance frameworks, and technology strategy. - Demonstrated ability to manage risks, dependencies, budgets, resources, and competing priorities across multiple initiatives. - Exceptional executive communication, stakeholder management, and leadership skills. - Strong analytical and strategic thinking capabilities, with a focus on delivering measurable business value through technology. - Ability to thrive in a fast-paced environment while balancing strategic planning with operational execution. Benefits - A career that you define. - Medical, dental, and vision insurance. - A wide variety of wellbeing offers. - Competitive salary. - Unlimited PTO. - 401k with company match. - Paid volunteer days. - Encouragement and celebration of new ideas. - A focus on making a difference in the workplace, industry, and community.

Role Description DUAL North America is seeking a Senior Casualty Examiner for the Construction Defect Claims team. At DUAL, Sr. Casualty Examiners play a critical role in managing moderate to high exposure claims with accuracy and efficiency, while complying with state regulatory requirements. In this role, you will investigate claims, analyze policy coverages, and collaborate with internal and external stakeholders to ensure claim resolution. Supporting the Construct Defect Claims team, you will independently manage moderate to high exposure claims involving alleged defects in residential and commercial construction. Role Responsibilities - Make initial contacts with interested parties - Handle moderate to high exposure construction defect claims involving residential and commercial projects - Analyze coverage and draft coverage position letters as needed - Conduct liability investigations - Comply with DOI regulations - Retain and coordinate with defense counsel and experts to develop and execute agreed-upon litigation strategies, while managing plans and budgets to ensure effective case resolution - Coordinate the retention of experts, subject to an agreed upon budget - Establish timely indemnity and expense reserves based on an exposure analysis that is documented in the claim file, revisiting reserve adequacy on a continual basis - Draft well written and comprehensive captioned reports to request reserve and settlement authority on higher exposure cases that outline all critical aspects of the case in preparation for roundtable presentations to the carrier partners - Travel up to 10% to attend mediations, settlements conferences and trials on appropriate cases - Keep current on key changes in case law and industry trends - Assist underwriting and other business partners Qualifications - Bachelor’s degree preferred - Professional designations (CPCU, SCLA, AIC, JD) are a plus - 7+ years of construction defect claims experience is required with consistent high level of performance and achievement - Must be licensed or have the ability to become licensed in all required states - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) - Advanced knowledge of end-to-end claims handling, including litigation - Knowledge of industry trends and legal developments affecting claims handling - Ability to manage multiple claims and competing priorities - Ability to adapt to evolving regulatory and legal environments - Complete assigned tasks correctly, on time and able to learn quickly - Self-motivated and demonstrating attention to detail - Be able to work independently for extended periods - Excellent written and verbal communication skills as well as general business understanding - Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment - If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team Benefits - A career that you define - Medical, dental, vision benefits - A wide variety of wellbeing offers - Competitive salary - Unlimited PTO - 401k with company match - Paid volunteer days and more EEO Statement We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Role Description We are seeking an experienced full-time Executive Assistant in Chicago, IL. The ideal candidate will play a key role in managing expense reporting through SAP Concur, ensuring accuracy and compliance with company policies. Strong communication skills are essential, as you will interact with employees and vendors to resolve inquiries and discrepancies. In addition to expense management, you will provide flexible support for ad-hoc administrative tasks, contributing to the smooth operation of the team. - Provide high-level executive support to two vertical leaders, managing complex calendars, coordinating cross-functional priorities, and ensuring seamless operational flow across both business units. - Manage and process expense reports accurately and efficiently using SAP Concur, ensuring compliance with company policies and timelines. - Serve as the primary point of contact for expense-related inquiries, providing clear guidance and support to employees. - Coordinate meetings both in-office and externally, ensuring smooth logistics and follow-up. - Communicate effectively across teams and with vendors to resolve discrepancies and ensure smooth financial operations. - Handle ad-hoc administrative requests with flexibility and a proactive approach, supporting various departments as needed. - Maintain organized records of expense submissions and approvals for audit and reporting purposes. - Demonstrate strong attention to detail and problem-solving skills to identify and correct errors in expense reporting. - Prepare documents and presentations using Word, Excel, and PowerPoint. - Apply AI knowledge to streamline workflows and enhance productivity. Qualifications - 5+ years of experience as an Executive Assistant to multiple executives. - Proven experience in administrative support or similar role, preferably in a corporate environment. - Hands-on experience with SAP Concur or similar expense management software for reporting and compliance. - Strong communication skills, both written and verbal, with the ability to interact professionally across teams and with vendors. - Exceptional attention to detail and accuracy in financial and administrative tasks. - Ability to manage multiple priorities and handle ad-hoc requests in a fast-paced environment. - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other productivity tools. - Organizational and problem-solving skills to ensure efficient workflow and timely completion of tasks. - Flexibility and adaptability to support evolving business needs. - High level of integrity and confidentiality when handling sensitive information. Requirements - The expected salary range for this role is $90,000 – $110,000+ and will be determined based on factors including candidate experience and work location. - This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). Benefits - Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts. - 401(k) retirement plan. - Flexible Paid Time Off and paid parental leave. - Life and Disability insurance.

Role Description We are seeking a remote HRIS Analyst for a 3-month contract to support Workday implementation, system optimization, and stakeholder adoption across the organization. Here at Howden, we are transforming the way we deliver HR services to our business, and this is an exciting time to join our evolving HR function as we look to drive commercially aligned and strategic HR support to our stakeholders. Reporting to the Regional HRIS Team Lead, this role will focus on supporting the delivery of the Workday Implementation Roadmap across the US, helping to ensure countries and businesses are aligned with the global standard HR processes. - Act as the functional and technical expert for Workday, supporting both the in-country teams as well as the implementation partner team to ensure a design aligned with global standards. - Assist in the review, testing, implementation, training, and communication of the deployment. - Facilitate cross-functional team discussions and decision-making by asking insightful questions to uncover true needs and brainstorm effective solutions. - Work with the project teams in the analysis, development, implementation and support of allocated HR projects & changes. - Address complex and ambiguous issues and requests by applying analytical and reasoning skills to devise creative solutions. - Support local teams in understanding and providing project requirements including employee data and business organisation structures. - Lead in partnership with our implementation partner in the review, testing, implementation, training, and communication of Workday. - Lead with best practices and modern trends or approaches. - Perform detailed manipulation of complex data via tools such as spreadsheets and EIB’s. - Stay updated with the latest Workday releases and features, and assess impacts on current configurations. - Develop relevant employee guidance ensuring all content is accurate, fit for purpose, and locally relevant. - Support training and engagement to ensure our key stakeholders are fully utilising Workday. - Take all reasonable steps to ensure appropriate confidentiality and ensure compliance needs are met. - Maintain a positive and solution-oriented approach to work, providing open and honest feedback. - In all internal and external contact, present a professional and positive image of the HR and the company maintaining mutually constructive, positive and beneficial relationships. Qualifications - Excellent knowledge of Workday, covering HCM, Payroll, Benefits, Absence, Learning, Recruiting and Time Tracking. - Excellent technical skills across a wide range of technology products. - An inquisitive and challenging mind, with an interest in questioning and improving the “as is”. - Excellent operational skills e.g. processes, procedures, data analysis. - Excellent HR experience and knowledge. - Client focused. - Collaborative and supportive. - Works with others to deliver results. - Takes personal responsibility to deliver results. - Communication and stakeholder management. - Ability to manage service standards. Requirements - The expected base salary range for this role is $40.00-$55.00/hr; actual hourly rate will be determined based on factors including candidate experience and work location. - This role is classified as non-exempt under the Fair Labor Standards Act (FLSA). Benefits - A career that you define. - We value diversity – there is no one Howden type. - Our successes have all come from someone brave enough to try something new. - We support each other in the small everyday moments and the bigger challenges. - We are determined to make a positive difference at work and beyond. - We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. - Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. - If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Role Description This is a fantastic opportunity for you if you are looking for a career within the financial services industry and a fresh challenge. Excellent customer service is essential along with a drive to excel against targets. A problem-solving mindset is key to success in the role. Resilience to stay motivated despite rejections and facing challenging conversations is a must. Any previous sales experience would be beneficial but is not critical. The opportunity is for a 6 Month Fixed Term Contract – If development goals are met – opportunity at the 6 months period to become a Permanent Remote Protection Adviser. Responsibilities - Contacting potential clients to advise on protection insurance solutions, ensuring clients are contacted in a timely and professional way. - Maintain accurate client records and manage workload effectively across multiple systems. - Work to, and consistently achieve, daily and monthly Key Performance Indicators (KPI) including call activity, retention rates, conversion, and quality/compliance standards. - Take ownership of personal performance, actively seeking feedback and continuously improving call quality and outcomes. - Stay up to date with product knowledge, insurer changes, and market developments, applying this in every customer conversation. - Handle a high volume of outbound calls, along with email contact to confidently support clients with their protection insurance needs. - Identify opportunities to upsell or cross-sell additional products where this meets client needs. - Deliver clear, compliant advice in line with regulatory standards and Treating Customers Fairly (TCF) principles. Qualifications - Motivation to succeed and a positive attitude towards working to targets. - A pro-active, customer-focused approach and genuine interest in helping people make informed decisions. - Confidence to suggest solutions that genuinely benefit the customer. - Resilience and determination when handling objections or challenging conversations. - High level of attention to detail and accuracy. - Strong organisational skills with the ability to manage tasks and deadlines. - Confident and professional communication skills, both verbal and written. - Willingness to learn new information and build technical knowledge through training. - Team-focused attitude with a willingness to share knowledge and best practice. - Confident using computer systems and following structured processes. - Ability and mindset to work remotely, self-starter and has the right surroundings to be set up for success. Benefits - A career that you define. - We value diversity – there is no one Howden type. - Support in both small everyday moments and bigger challenges. - Determination to make a positive difference at work and beyond. - Commitment to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. - Flexible hours or hybrid working options may be available.

Role Description As a Technical Architect at Howden, you will join the Cloud Engineering & Architecture team with a focus on building, operating, and continuously improving our Azure cloud platform. This is a technical architecture role, centred on platform capability as well as solution delivery. You will: - Define and evolve the core cloud architecture that enables product and delivery teams to build securely, consistently, and at pace. - Work closely with Cloud Engineers, DevOps, and Delivery teams to design and implement reusable platform components, self-service capabilities, and standard patterns. - Underpin all cloud-hosted workloads and directly influence reliability, security, scalability, and cost efficiency. - Shape platform standards, governance, and guardrails, ensuring teams can move fast without bypassing compliance or security requirements. - Review upcoming platform demands, track emerging Azure capabilities, and introduce new services and patterns where they provide clear business value. This role requires strong hands-on technical depth, paired with the ability to explain architectural decisions clearly and pragmatically to both technical and non-technical stakeholders. Qualifications - Strong experience designing, building, and operating cloud platforms in Microsoft Azure. - Deep understanding of cloud platform architecture, including identity, networking, security, monitoring, and governance. - Hands-on experience with Infrastructure as Code, ideally using Bicep. - Strong working knowledge of CI/CD pipelines, including platform-level templates and guardrails. - Experience designing and evolving Azure Landing Zones or equivalent enterprise-scale foundations. - Clear understanding of cloud security principles, including identity design, least-privilege access, and platform hardening. - Experience working within governance and compliance frameworks, and embedding these into platform design. - Ability to create and validate reference architectures, patterns, and reusable components. - Comfortable reviewing release plans and translating new workload demands into platform enhancements. - Experience operating and supporting live cloud platforms, not just designing them. - Strong observability mindset, including logging, metrics, alerts, and operational insight. - Ability to identify areas suitable for self-service enablement and automation. - A pragmatic approach to architectural decision-making, balancing ideal design with delivery reality. - Experience producing and maintaining architectural decision records (ADRs). - Strong documentation skills, including diagrams, design notes, and onboarding guidance. - Confident communicator who can influence without authority and explain complex topics simply. - Collaborative approach, working effectively across engineering, security, and delivery teams. - Curiosity and drive to stay current with evolving Azure capabilities and platform practices. Benefits - 25 days holiday (plus bank holidays), pro-rated for part year service. - Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen. - Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury. - Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025. - Access to a Healthcare Cashplan, which gives you access to a variety of health-related benefits. - Discounts on gym membership across the UK. - Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase. - Access to discounted personal health policies – Critical illness, private medical, dental plans. - A range of insurance products available commission-free, including home, motor, travel and specialist vehicles. - Access to hundreds of high-street retailer discounts. - Employee Assistance Programme (EAP) to support employees outside of work.

Role Description We are seeking a detail-oriented Benefits Operations Analyst , remotely located within the U.S. The preferred location is based in the St. Louis, MO area. The Benefits Operations Analyst supports the day-to-day administration, data integrity, and operational effectiveness of the organization’s health, welfare, and retirement programs. This role connects HR strategy to execution by ensuring benefit plans are administered accurately, vendors and service partners meet performance expectations, and employees receive timely, high-quality support. The ideal candidate brings strong analytical skills, a working knowledge of benefits compliance, and the ability to manage and interpret complex data. What will you be doing? - Respond to employee benefit inquiries submitted to the shared benefits mailbox, ensuring timely, accurate resolutions, proper documentation, and escalation of complex cases as needed. - Ensure all plans comply with federal and state regulations, including ERISA, HIPAA, COBRA, and the ACA. - Assist in the preparation of annual filings (Form 5500), non-discrimination testing, and Summary Annual Reports (SAR). - Perform regular data audits between the HRIS (Workday) and carrier systems to ensure 100% accuracy in enrollments. - Manage the Electronic Data Interchange (EDI) file process, troubleshooting errors and working with IT/Vendors to resolve feed issues. - Facilitate monthly billing reconciliation and premium payments for all benefit providers. - Maintain strong working relationships with third-party administrators (TPAs), brokers, and insurance carriers. - Monitor vendor performance against Service Level Agreements (SLAs). - Participate in vendor implementation or transition projects as needed. - Review and revise internal benefits administration processes to streamline workflows, strengthen controls, and maximize operational efficiency. Qualifications - Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered. - Minimum of 2 years’ experience in benefits administration. - Strong knowledge of employee benefits laws and regulations. - Proficiency with Workday HRIS and benefits administration systems. - Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, data validation, and basic formulas). - Exceptional attention to detail and organizational skills. - Excellent problem-solving abilities and critical thinking skills. - Strong communication skills, both written and verbal. - Ability to manage multiple priorities and deadlines in a fast-paced environment. - Experience with vendor management and contract negotiation preferred. Requirements - The expected base salary range for this role is $75,000-95,000; actual base salary will be determined based on factors including candidate experience and work location. - This role is classified as exempt under the Fair Labor Standards Act (FLSA). Benefits - Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts. - 401(k) retirement plan. - Flexible Paid Time Off and paid parental leave. - Life and Disability insurance. Company Description Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Description DUAL North America, Inc. is seeking a Vice President, Actuarial & Analytics for the Actuarial & Analytics function. This team is responsible for providing actuarial services across the entire portfolio including: - Pricing/ratemaking analytics - Product development - Portfolio steering The individual will be involved in all phases including: - Building out quantitative program reviews - Developing pricing models - Rate indications and communicating results to senior stakeholders, both internally and externally This role will have frequent direct contact with senior management and will span all Property, Casualty and Financial Line products offered by DUAL. As such, the individual must communicate effectively and be able to manage multiple projects simultaneously. Qualifications - Minimum of 10 years of experience in an actuarial or insurance role - ACAS or FCAS or international equivalent - Strong understanding of basic and advanced ratemaking and reserving techniques and principles - Ability to manage multiple projects and workstreams simultaneously - Self-starter who can work independently in a fast-paced environment - Exceptional communication skills, both written and verbal, with the ability to articulate complex actuarial concepts to non-specialists - Strategic thinker with a proven ability to influence business decisions and drive innovation within the actuarial domain Requirements - Technical Skills: SQL, R, Python, Excel, PowerBI - Individuals with strong insurance background and limited programming (R/SQL/Python) will still be considered if they demonstrate a strong desire to learn/improve these skills - Bachelor’s degree in a quantitative field (Mathematics, Actuarial Science, Statistics, Engineering, etc.) Benefits - A career that you define - Medical, dental, vision, and a wide variety of wellbeing offers - Competitive salary - Unlimited PTO - 401k with company match - Paid volunteer days - An environment where new ideas are encouraged and celebrated

Role Description DUAL North America, Inc. is seeking a Product Owner. Location: United States, Remote/Hybrid We are seeking a strategic and execution-focused Product Manager to lead the evolution of underwriting and rating platforms in Personal Lines. This role blends strong product management discipline with deep business analysis and insurance domain expertise to deliver scalable, high-impact solutions. The ideal candidate brings experience in insurance underwriting, rating systems, and process improvement, along with a solid foundation in Agile/SAFe delivery, stakeholder engagement, and cross-functional collaboration with technology teams. Role Responsibilities - Product Strategy & Roadmap - Define and maintain the product vision, strategy, and roadmap for underwriting and rating platforms. - Partner with underwriting leadership and business stakeholders to align product direction with organizational goals. - Identify opportunities to enhance underwriting workflows, improve rating accuracy, and drive business value. - Balance competing priorities to maximize product impact and ROI. - Requirements & Business Analysis - Elicit, analyze, and document business and system requirements for new initiatives and enhancements. - Translate complex business needs into user stories, process flows, and functional requirements. - Define clear acceptance criteria to ensure alignment between business expectations and delivered solutions. - Establish and promote best practices for requirements management and documentation. - Backlog & Agile Delivery - Own and prioritize the product backlog based on business value, data insights, and technical considerations. - Collaborate with Agile teams to ensure stories are well-defined, understood, and ready for development. - Lead or support Agile ceremonies including PI planning, sprint planning, backlog refinement, and retrospectives. - Track progress, manage risks, and ensure timely delivery of high-quality features. - Cross-Functional Collaboration - Serve as the primary liaison between business stakeholders, underwriting teams, and technical delivery teams. - Facilitate workshops and working sessions to gather input, drive consensus, and resolve issues. - Partner with architects and engineers to ensure solutions are scalable, integrated, and aligned with enterprise standards. - Communicate product updates, priorities, and risks effectively to stakeholders and leadership. - Quality & Validation - Ensure solutions meet business needs through strong validation practices and acceptance testing. - Support and participate in User Acceptance Testing (UAT). - Continuously refine requirements and solutions based on stakeholder feedback and outcomes. - Continuous Improvement - Apply Lean, Six Sigma, or similar methodologies to streamline processes and improve efficiency. - Identify and implement improvements to underwriting processes, systems, and user experience. - Promote Agile and continuous improvement practices across teams. Qualifications - 5–7+ years of experience in Product Management, Business Analysis, or related roles, preferably in insurance technology. - Strong understanding of insurance underwriting, rating methodologies, and policy lifecycle. - Experience working in Agile frameworks (Scrum, SAFe, Kanban). - Proficiency with Azure DevOps, JIRA, Confluence, Visio, or similar tools. - Experience translating business needs into product requirements and delivering solutions end-to-end. - Familiarity with integrations, APIs, and data flows. - Demonstrated experience in process improvement (Lean, Six Sigma, etc.). - Strong communication, stakeholder management, and facilitation skills. Preferred - Experience in P&C commercial lines (Property, Casualty, Specialty). - Exposure to rating platforms (e.g., Guidewire, Ratabase, or similar). - Familiarity with underwriting workbenches or submission systems. Certifications - Agile (CSM, PMI-ACP, SAFe) - Certified Business Analysis Professional (CBAP) - Lean Six Sigma Green Belt or higher Benefits - A career that you define. - Medical, dental, vision, and a wide variety of wellbeing offers. - Competitive salary. - Unlimited PTO. - 401k with company match. - Paid volunteer days. - Environment where new ideas are encouraged and celebrated. - Opportunity to make a difference in the workplace, industry, and community. EEO Statement We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Role Description DUAL North America is seeking a Senior Underwriter for the E&S Property Division. At DUAL, Sr. Underwriters play a key role in shaping the underwriting framework, managing a portfolio of complex risks, and expanding broker relationships. In this role, you will provide technical expertise to evaluate insurance submissions, balancing risk exposure, coverage needs, and profitability. Leading and collaborating with a team of Underwriters in the E&S Property division, you will: - Evaluate unique and non-admitted market risks. - Lead underwriting on complex placements. - Influence product strategy. - Drive profitable portfolio expansion. Qualifications - Bachelor’s degree in risk management, finance, business, or a related field preferred. - 5–8 years of relevant underwriting experience. - Professional certifications such as CPCU, AU, or similar designations preferred. - In-depth understanding of technical underwriting principles and risk assessment. - Strong analytical, negotiation, and decision-making skills. - Proven ability to manage and build broker and client relationships. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). - Demonstrated ability to handle complex risks with sound judgment. - Highly self-motivated with strong attention to detail. - Must be able to remain in a stationary position approximately 50% of the time. - Ability to travel up to 25% as required for client meetings, conferences, or industry events. Requirements - Underwrite complex insurance risks within granted level of authorities by identifying and analyzing risk exposures, loss frequency and severity against desired coverage. - Ensure submissions meet underwriting standards for the program and are profitable. - Curate a portfolio of business in accordance with Underwriting Guidelines and prescribed pricing tools. - Identify changes in account/market risk exposures and loss trends to maximize profitability. - Work with Manager to define and execute team production goals. - Review referrals from Underwriters and Associate Underwriters. - Provide technical guidance, coaching, and mentoring to others on the team and within the company. - Execute on annual new and renewal business goals by achieving agreed premium income and hitting quote numbers with desired hit ratios and retentions. - Foster relationships with key producers by traveling to connect and attend events/meetings as needed. - Gather and compile information required to quote and/or bind an account. - Demonstrate advanced understanding of technical underwriting principles and risk underwriting characteristics. - Keep up to date on market dynamics, competitive landscape, and product differences. - Negotiate with producers within the limits of delegated authority and in accordance with established underwriting standards to achieve profit objectives. Benefits - A career that you define. - Medical, dental, vision, and a wide variety of wellbeing offers. - Competitive salary. - Unlimited PTO. - 401k with company match. - Paid volunteer days.