Lonza

Role Description We are seeking a motivated and commercially focused Business Development Specialist to support growth across the Lonza Biosciences Discovery portfolio, with a focus on the Cell and Gene Therapy (CGT) market. This role is responsible for managing a defined territory, driving new business opportunities, and building strong customer relationships across low to mid-volume accounts. The ideal candidate brings solid sales fundamentals, technical understanding, and the ability to effectively manage the full sales cycle while collaborating with internal teams to deliver customer-focused solutions. - Own and manage the full sales cycle for assigned accounts, including prospecting, opportunity development, closing, and account expansion. - Manage a portfolio of low to mid-volume accounts while identifying opportunities to grow high-value customers within the territory. - Achieve and consistently deliver on monthly and annual sales targets through effective pipeline management. - Identify, develop, and secure new business opportunities while expanding existing customer relationships through cross-selling strategies. - Maintain and manage a healthy sales funnel, ensuring accurate forecasting and timely progression of opportunities. - Collaborate with internal stakeholders, including scientific support, product management, and marketing teams, to meet customer needs. - Develop and maintain strong knowledge of Lonza’s Biosciences Discovery portfolio and effectively communicate its value proposition to customers. - Maintain accurate records of customer interactions, opportunities, and activities within the CRM system. Qualifications - 3–5 years of experience in sales or business development within the life sciences, biotech, or pharmaceutical industry. - Demonstrated experience managing the full sales cycle, including prospecting, pipeline management, and closing. - Strong understanding of cell biology, molecular biology, biochemistry, or related scientific disciplines. - Working knowledge of drug discovery workflows, pre-clinical development, and the Cell & Gene Therapy landscape. - Proven ability to build and maintain customer relationships through a consultative and solutions-oriented approach. - Effective communication and presentation skills, with the ability to engage diverse stakeholders. - Strong organizational skills with the ability to manage multiple accounts and priorities in a fast-paced environment. - Willingness and ability to travel up to 30% as needed for customer engagement. Requirements - The full-time base annual salary for this remote position is expected to range between $93,000 to $109,000. - Compensation for this role will be determined by the candidate’s qualifications, skills, experience, and relevant knowledge. Benefits - Performance-related bonus. - Medical, dental and vision insurance. - 401(k) matching plan. - Life insurance, as well as short-term and long-term disability insurance. - Employee assistance programs. - Paid time off (PTO).

Role Description We are looking for a QMS Specialist: - Collect, analyze, and report key quality metrics (weekly, monthly, quarterly) to support global strategies, management reviews, and leadership discussions. - Maintain and update quality system records to ensure compliance and data quality. - Support the Supplier Quality Program by coordinating supplier assessments, tracking supplier certifications and licenses, assisting with Quality Agreement management, and maintaining supplier documentation. - Provide support for internal and external audits and inspections, including document preparation, request tracking, auditing, and follow-up on audit observations. - Maintain and improve QMS databases, SharePoint sites, and other tools used to track quality documentation, tasks, and projects. - Support product and site certification, including document preparation, renewal processes, follow-ups with certifiers or third parties, and tracking associated costs. - Prepare presentations and dashboards (e.g., Power BI, slide decks) by compiling and visualizing quality data for leadership review. - Communicate directly with suppliers, internal teams, and customers to gather and provide quality and compliance documentation as needed. Qualifications - Bachelor’s degree in a scientific discipline (e.g., Quality, Life Sciences, Engineering) or equivalent experience. - 2–5 years of experience in Quality Assurance, Quality Systems, or related GxP environment. - Knowledge of quality system principles (ISO 9001, IPEC-PQG, GMP, GxP regulations) and audit practices. - Strong organizational skills with the ability to manage multiple priorities and meet deadlines. - Proficiency in Microsoft Office (Excel, PowerPoint, Word) and familiarity with SharePoint, Power BI, SAP, Salesforce, or other quality systems/databases preferred. - Excellent communication skills, with the ability to interact effectively with suppliers, auditors, and cross-functional teams. - Detail-oriented with strong problem-solving skills and a continuous improvement mindset. Benefits - An agile career and dynamic working culture. - An inclusive and ethical workplace. - Compensation programs that recognize high performance. - A variety of benefits dependent on role and location. - The full list of our global benefits can be found here . Company Description At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion, and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

Role Description Lonza is currently seeking an experienced MSAT Scientist II to join their team in Portsmouth, NH. DUTIES: - Work on process transfer and process support to provide all functions associated with process transfer and process support including: - Perform gap analysis - FMEA - Generate process models - Author process descriptions and batch records - Author change controls - Perform process monitoring including manufacturing data summary and analysis - Data presentation - Author campaign summary reports - Perform activities for lot release and assess deviations - Provide guidance on process transfer and support activities to junior members of the team. - Work on deviations, problem solving, and data analysis to assess all major deviations including those that impact product quality. - Identify potential root causes using a systematic approach and potential solutions. - Use a variety of problem-solving tools including Fishbone and Kepner-Tregoe. - Assess change controls for impact of any change to the process, equipment, or procedures that can affect process performance and product quality. - Support documentation preparation for regulatory purposes. - Participate in Customer and Regulatory Audits. - Represent MSAT on project teams and interface with customer technical and quality representatives. - Ensure employee training profile is up to date at all times by regular monitoring of training lists including Compliance Wire, SAP Learning Portal, and completing all training in a timely fashion. - Follow all training and policy guidelines established for the facility as well as all cGMP requirements. - Work on computer skills allowing interface with critical software. - Perform all types of complex data analysis such as multiple linear regression analysis, ANOVA, multivariate analysis. - Act as a support role for a more senior scientist. - Participate in collecting data for analysis but not expected to perform analysis or interpret data. - Manage MSAT tasks in program schedule and drive tasks to completion. - Develop training activities for the MFG area or MSAT department. - Author process change controls in Trackwise and set due dates appropriately based on scope of work. - Own change control tasks and drive document updates authored by others. - Identify, evaluate, and initiate cost saving projects for a specific customer program. - Develop process understanding. - Act as a reviewer on existing process documents ensuring changes proposed by more senior scientists are being implemented. - Observe troubleshooting activities for learning opportunities. - Work on various software systems including Teams, Word, Excel, Outlook, PowerPoint, Planview, DMS document management system, Statistica, Trackwise, Simca, Global Data Mart, Pi DataLink software, Pi Vision software, Syncade, SAP, Delta V, Power BI, Orchestrate scheduling systems, and various cloud-based data storage systems including SharePoint. - Work on aseptic technique and mammalian cell culture. - Demonstrate knowledge of cell culture bioreactors with sufficient acumen to perform troubleshooting on active cultures during processing. - Understand and interpret statistical models including multivariate analysis presented through Excel, Statistica, Power BI, and similar software. - Demonstrate proficiency with Statistica, Power BI, Simca, and Pi Vision to remotely monitor processing and prepare technical presentations for customers. - Perform product impact assessments of highly technical deviations that occur during GMP production through technical writeups in the TrackWise documentation system. Qualifications - Master’s degree, or foreign equivalent degree in Chemical and Biochemical Engineering or Biotechnology - 2 years of experience in the job offered or in a related occupation - Experience with various software systems including Teams, Word, Excel, Outlook, PowerPoint, Planview, DMS document management system, Statistica, Trackwise, Simca, Global Data Mart, Pi DataLink software, Pi Vision software, Syncade, SAP, Delta V, Power BI, Orchestrate scheduling systems, and various cloud-based data storage systems including SharePoint - Experience working on aseptic technique and mammalian cell culture - Demonstrated knowledge of cell culture bioreactors - Understanding and interpreting of statistical models including multivariate analysis - Proficiency with Statistica, Power BI, Simca, and Pi Vision Requirements - Master’s degree, or foreign equivalent degree in Chemical and Biochemical Engineering or Biotechnology - 2 years of experience in the job offered or in a related occupation Benefits - Opportunity to improve lives around the world - Engagement in solving complex problems and developing new ideas in life sciences Company Description Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Role Description This is a remote role ideally located in Beijing, China with consideration in Shanghai, China. The purpose of this role is to commercialize Lonza’s technologies by seeding the innovator market in the given territory: China and Asia Pacific. What you will do: - Drive adoption of proprietary Lonza technologies by pharma/biotech innovators through actively prospecting and securing customers via out-licensing agreements (research evaluation agreements). - Achieve China / APAC Business Development goals which contribute to an overall team goal and is typically expressed as numbers of specific deal types. - Collaborate with Marketing, Business Development, and Account Managers across Lonza Platforms and other functions within the Licensing Business team to design, implement, and deliver marketing, business development, and communication strategies. - Drive achievements through China-/APAC-focused marketing campaigns including attending relevant conferences and roadshows. - Provide feedback from customers to internal stakeholders, including relevant Licensing team members to ensure we evaluate ways to continuously improve our licensing product offerings. - Establish a thorough understanding of the innovator ecosystem in China / APAC in order to define the Licensing market opportunity, customer perspectives, and competitor analysis. - Collaborate internally to assess in-licensing opportunities to expand the Licensing offering with additional/expanded value propositions relevant to China / APAC customer needs. - Ensure protection of Lonza IP through ensuring compliance with policies for what and how IP is shared with customers. Raise internal awareness of the value of IP. Qualifications - Strong hunting and prospecting skills with proven Pharma business development / direct sales experience. - Significant contact network within innovative Pharma/Biotech industry in China or APAC region. - Demonstrated negotiation and presentation skills, strong business awareness and commercial acumen. - Bachelor, Master’s, or Doctorate Degree in Science (Molecular Biology, Biochemistry, etc.) is required. - Fundamental understanding/experience with biologics manufacturing along with basic scientific background to understand the principles of bioprocess technology and biotherapeutics (i.e. antibodies, proteins, DNA, gene therapies, cell therapies). - Experience in use of Salesforce or similar CRM in managing opportunity and lead pipeline. - Strategic and critical thinker, able to process market information, identify opportunities and develop appropriate strategies to fulfill them. - Highly collaborative: Able to work effectively in a matrix organization and inspire and motivate colleagues in distant locations to collaborate on common goals. - Fundamental understanding of Intellectual Property and awareness of pharma/biotech regulation in China and the APAC. - Fluent in written and spoken English and Mandarin Chinese. - Ability to travel as required (50%). Benefits - An agile career and dynamic working culture. - An inclusive and ethical workplace. - Compensation programs that recognize high performance. - A variety of benefits dependent on role and location. - The full list of our global benefits can be found here .

Role Description Ce que vous ferez au sein du département Achats DFS : - Prise en charge et suivi des qualifications de nouveaux couples « ressource-fournisseur ». - Interaction avec les acheteurs, les équipes internes et les fournisseurs (en France et à l'étranger) : - Collecte documentaire et d'échantillons auprès de nos fournisseurs. - Participation aux réunions de suivi hebdomadaire avec les départements internes impliqués. - Traitement des demandes diverses de la part de nos clients liées aux couples « ressource-fournisseur » : - Demandes d'attestations, supports marketing, informations tarifaires, etc. - Mise à jour de nos bases de données (SAP, SharePoint, Tableaux Excel). - Mise en page de la performance de nos fournisseurs, diffusion via mailing et suivi. - Support au quotidien pour des missions diverses au sein du département achats. Qualifications - Bac +2 minimum (Gestion, Achats, Supply-Chain ou domaine similaire). - Au moins 2 ans d’expérience dans une fonction similaire. - Expérience pratique de l’utilisation de SAP et de Microsoft Office serait un plus. - Excellente gestion des priorités et aisance relationnelle pour échanger avec des interlocuteurs variés. - Rigueur, organisation, esprit d’équipe. - Envie d’apprendre, curiosité, motivation. - Maîtrise impérative du français (écrit/oral) et bon niveau d'anglais (principalement pour les échanges écrits). Benefits - Une carrière agile et un environnement de travail dynamique. - Un cadre professionnel inclusif et éthique. - Des programmes de rémunération valorisant la performance. - Une gamme d’avantages variable selon le poste et la localisation. - La liste complète de nos avantages globaux est disponible ici : https://www.lonza.com/careers/benefits . Company Description Chez Lonza, nos employés sont notre plus grande force. Avec plus de 30 sites répartis sur cinq continents, nos équipes connectées au niveau mondial travaillent ensemble chaque jour pour produire les médicaments de demain. Nos valeurs fondamentales que sont la Collaboration, la Responsabilité, l’Excellence, la Passion et l’Intégrité reflètent qui nous sommes et comment nous travaillons ensemble. Toutes les idées, petites ou grandes, ont le potentiel d’améliorer la vie de millions de personnes, et nous souhaitons que vous contribuiez à ce travail. L’innovation prospère lorsque des personnes venant de tous les horizons partagent leurs points de vue uniques. Chez Lonza, nous attachons une grande importance à la diversité et nous nous engageons à créer un environnement inclusif pour tous les employés. Si vous souhaitez aider à transformer les idées novatrices de nos clients en traitements viables, nous serons ravis de vous accueillir parmi nous. Vous voulez façonner l’avenir des sciences de la vie ? Postulez maintenant.

Associate Director, Global Supply Chain Locations: Portsmouth, NH, Walkersville, MD, Vacaville, CA or Bend, OR time type Full time Hybrid job requisition id R75383 Job Description: Location: This position is subject to Lonza's Global Hybrid policy and may be based from sites including Portsmouth, NH, Walkersville, MD, Vacaville, CA or Bend, OR. The Associate Director will be the Supply Chain excellence SPOC for the assigned sites and be responsible for the logistics content area in the Site Support team. This role will be driving the implementation of supply chain process standards and best practices across teams, leading and supporting improvement initiatives. This role requires extensive SAP knowledge in all facets of SAP. It requires assisting sites remotely as well as on-site. What you will get: The full-time base annual salary for this position is expected to range between $128,000 - 200,000. In addition, below you will find a summary of the benefits package we offer: - Performance-related bonus. - Medical, dental and vision insurance. - 401(k) matching plan. - Life insurance, as well as short-term and long-term disability insurance. - Employee assistance programs. - Paid time off (PTO). - Tuition Reimbursement program. - And much more. Compensation for this role will be determined by the candidate's qualifications, skills, experience, and relevant knowledge. What you will do: - Drive implementation of SC excellence principles in assigned sites, standardize and harmonize processes - Support sites with process and technical issues, including liaising with IT - Assess Supply Chain Processes across Sites and Platforms - Through assessments and discussions, define gap analysis, develop action plan, help to implement - Support the SC Certification program in order to get sites certified - Help addressing Audit Findings/ Observations - Write SOPs/ WI - Roll-Out and Train employees - Lead continuous improvement projects to improve SC maturity What we are looking for: - Bachelor's degree with technical background, or equivalent experience, preferred area of study life sciences or chemistry. Masters APICS CPIM professional standards preferred - Substantial experience in supply chain management, including experience in multiple Supply Chain site functions with a strong focus on planning and logistics processes - Subject matter expert for logistics and execution - Ability to establish and track project delivery. Proven experience with handling multiple global and complex projects simultaneously - Ability to identify and resolve conflicts - Good communication and presentation skills, ability to present ideas in a clear and concise manner - Proven ability to lead up and influencing and coaching people on all hierarchy levels - Ideally a manufacturing or technical experience demonstrating a self-starting and hands-on quality - Excellent communication skills to lead and support empowered employees and leaders in a multi-cultural team environment About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Senior Brand Manager Home Office/Remote – United Kingdom The primary location for this role is the UK, with flexibility to work remotely. Join Lonza as a Senior Brand Manager and play a pivotal role in shaping and strengthening a globally recognized brand in the life sciences industry. This is an exciting opportunity to drive brand strategy, influence global campaigns, and deliver measurable impact across multiple markets and modalities. What you will get - An agile career and dynamic working culture - An inclusive and ethical workplace - Compensation programs that recognize high performance - A variety of benefits dependent on role and location - The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits What you will do - Develop and execute global brand strategies that enhance awareness, perception, and consideration of the Lonza brand - Create compelling campaign positioning, messaging, and creative aligned with customer needs and business objectives - Partner with cross-functional teams including Digital, Marketing Operations, Strategic Marketing, and Commercial teams - Lead brand workshops and collaborate with agency partners to deliver differentiated messaging and creative solutions - Manage global events and conferences, ensuring consistent brand positioning and measurable ROI - Monitor brand performance, including Share of Voice and brand equity metrics, providing data-driven insights and recommendations - Act as a global brand ambassador, ensuring adherence to brand guidelines and championing a consistent “One Lonza” experience What we are looking for - Proven experience in brand management, marketing, or communications within a global environment - Strong ability to translate strategy into impactful brand campaigns and messaging - Excellent analytical skills with experience using KPIs and brand performance metrics - Creative mindset with the ability to develop compelling and differentiated brand content - Strong collaboration and stakeholder management skills across multiple functions and regions - Degree in Marketing, Business, Life Sciences, Communications, or a related field (or equivalent experience) - Professional marketing or branding certifications (e.g. CIM) are advantageous About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Associate Director, Global Supply Chain Locations US - Portsmouth, NH time type Full time job requisition id R75038 The full-time base annual salary for this position is expected to range between $128,000 - 200,000. In addition, below you will find a summary of the benefits package we offer: - Performance-related bonus. - Medical, dental and vision insurance. - 401(k) matching plan. - Life insurance, as well as short-term and long-term disability insurance. - Employee assistance programs. - Paid time off (PTO). - Tuition Reimbursement program - And much more Compensation for this role will be determined by the candidate's qualifications, skills, experience, and relevant knowledge. What you will do: - Drive implementation of SC excellence principles in assigned sites, standardize and harmonize processes - Support sites with process and technical issues, including liaising with IT - Assess Supply Chain Processes across Sites and Platforms - Through assessments and discussions, define gap analysis, develop action plan, help to implement - Support the SC Certification program in order to get sites certified - Help addressing Audit Findings/ Observations - Write SOPs/ WI - Roll-Out and Train employees - Lead continuous improvement projects to improve SC maturity What we are looking for: - Bachelor's degree with technical background, or equivalent experience, preferred area of study life sciences or chemistry. Masters APICS CPIM professional standards preferred - Substantial experience in supply chain management, including experience in multiple Supply Chain site functions with a strong focus on planning and logistics processes - Subject matter expert for logistics and execution - Ability to establish and track project delivery. Proven experience with handling multiple global and complex projects simultaneously - Ability to identify and resolve conflicts - Good communication and presentation skills, ability to present ideas in a clear and concise manner - Proven ability to lead up and influencing and coaching people on all hierarchy levels - Ideally a manufacturing or technical experience demonstrating a self-starting and hands-on quality - Excellent communication skills to lead and support empowered employees and leaders in a multi-cultural team environment About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Manufacturing Process Expert Location: This position is currently remote. A future transition to an on-site location on the U.S. East-Coast/Mid-West is anticipated as the project progresses, with an expected timeline beginning in 2027. This is a full-time role with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. What you will get: The full-time base annual salary for this position is expected to range between $103,000 to $175,000. In addition, below you will find a comprehensive summary of the benefits package we offer: - Performance-related bonus. - Medical, dental and vision insurance. - 401(k) matching plan. - Life insurance, as well as short-term and long-term disability insurance. - Employee assistance programs. - Paid time off (PTO). Compensation for this role will be determined by the candidate’s qualifications, skills, experience, and relevant knowledge. What you will do: As a Manufacturing Process Expert, you will support the execution and continuous improvement of GMP manufacturing operations, serving as a subject matter expert for your area. You will ensure safe, compliant, and efficient production while supporting the introduction of new equipment and processes into routine manufacturing. - Own day-to-day execution of GMP manufacturing operations, ensuring safety, quality, and on-time delivery - Serve as area SME, driving right-first-time performance and data-driven problem solving - Author, review, and maintain GMP documentation (SOPs, batch records, logbooks) - Lead and support deviations, investigations, CAPAs, and change controls - Support tech transfer, validation activities, and audit readiness - Troubleshoot process and equipment issues in collaboration with Engineering and Maintenance - Train and coach operators on processes, GMP practices, safety, and data integrity - Support CapEx activities as manufacturing user representative (URS input, FAT/SAT, commissioning, qualification) - Drive continuous improvement using Lean tools to enhance efficiency, yield, and reliability What we are looking for: - Experience in GMP manufacturing within a pharmaceutical, biotech, or CDMO environment - Bachelor’s degree in Life Sciences or Engineering (e.g., Chemistry, Chemical Engineering, Pharmaceutical Sciences); advanced degree preferred - Experience in small molecule and/or bioconjugation (conjugation) manufacturing - Strong knowledge of GMP practices, including GDP and data integrity (ALCOA+) - Experience with deviations, root cause analysis, CAPA, and change control systems - Hands-on experience with manufacturing documentation and systems (MES, LIMS, ERP such as SAP) - Familiarity with Lean principles and continuous improvement tools (Lean Six Sigma preferred) - Understanding of EHS requirements and safe manufacturing practices - Strong communication and collaboration skills with ability to train and influence teams - Travel: Willingness and ability to travel to EMEA and NA at approximately 25-30% of the time to meet business objectives About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of. In this Commercial Customer Master Data and Segmentation position within our Capsule & Health Ingredients (CHI) business unit you will be responsible for owning the accuracy, integrity, and execution of customer master data and segmentation across systems, ensuring a reliable, up-to-date, and business-ready data foundation that enables effective commercial operations The position is available remotely from the US, France, Germany, Belgium, India. What you will get: - A remote opportunity - An agile career and dynamic working culture - An inclusive and ethical workplace - Compensation programs that recognize high performance - A variety of benefits dependent on role and location What you will do: - Own and manage commercial customer master data across core systems (e.g., Salesforce, SAP), ensuring accuracy, consistency, and clear hierarchy structures. - Maintain high data quality standards through governance, audits, and issue resolution, acting as the main escalation point for data-related problems. - Lead the application and ongoing refresh of customer segmentation models, ensuring all accounts are correctly classified and consistently tagged. - Source, validate, and manage internal and external data inputs to support segmentation accuracy and business insights. - Ensure segmentation is reliably implemented across systems, resolving exceptions and preventing inconsistencies or unauthorized changes. - Partner with cross-functional teams (e.g., Analytics, Sales Ops, IT) to enforce data governance standards and enable effective commercial execution. - Drive continuous improvement by optimizing data processes, reducing manual effort, and enhancing documentation, scalability, and downstream usability - What you will bring: - Bachelor’s or Master’s degree or equivalent experience in data science, analytics or IT - Proven track record in Commercial Data Management, Customer Segmentation, and Analytics - Familiarity with CRM and Master Data Systems, particularly Salesforce and SAP - Business proficient English is essential for the position, additional languages are a plus, but not required Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.