Tuesday Health

• Collaborate with operational stakeholders (Product, Engineering, Clinical, and Engagement) to clarify analytic needs and define requirements. • Build clear analyses, visuals, and dashboards using datasets such as claims, pharmacy, FHIR, Elevate, and other internal tools. • Prepare customer-facing summaries that show Tuesday Health impact, support JOC materials, and track progress toward SLAs. • Assist with data model development by creating well-documented transformations and partner with Analytics Engineering to ensure models stay accurate and aligned with reporting needs. • Monitor data quality for dashboards and reports. Flag anomalies, locate root causes, and coordinate with cross-functional teams to reduce downstream reporting issues.

Title: Clinical Supervisor Location: Texas Job Description: Location: Texas Preferred Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.  About the Role: The Clinical Supervisor serves as an experienced and collaborative leader within Clinical Operations, working in partnership with the Manager of Clinical Operations, Market Leadership, licensed providers, and Tuesday Health clinicians. This role ensures the delivery of high-quality, patient-centered supportive care designed to improve the quality of life for patients and families while reducing avoidable medical utilization during the final years of life. Key Responsibilities: - Provide direct supervision, coaching, and performance oversight to field-based clinical staff, fostering a culture of accountability, teamwork, and excellence - Ensure compliance with all regulatory, accreditation, and organizational standards, policies, and procedures - Coordinate and oversee patient care activities, collaborating with interdisciplinary team members to promote optimal clinical outcomes and patient satisfaction - Manage staff scheduling to ensure appropriate coverage and continuity of care across assigned territories - Facilitate and support staff onboarding, training, and ongoing professional development, promoting adherence to evidence-based practices and value-based care principles - Address patient and family concerns promptly and effectively, advocating for quality care and service excellence - Monitor key performance metrics, clinical quality indicators, and operational goals; implement targeted improvement initiatives as needed - Actively participate in departmental and organizational meetings, contributing to quality improvement efforts, workflow optimization, and strategic initiatives - Ensure timely and accurate completion of documentation and records in accordance with legal, ethical, and organizational requirements - Maintain current knowledge of nursing standards, clinical best practices, and healthcare regulations relevant to value-based and community-based care models - Serve as a liaison between field staff and health plan care managers to ensure coordinated, patient centered care delivery - Verify and ensure proper documentation of all patient interactions and interventions - Participate in after-hours call schedule via phone - Perform other related duties assigned to support operational and clinical excellence A strong candidate will demonstrate the following: - Bachelor’s degree in Nursing (BSN) preferred - Active unrestricted Registered Nurse (RN) license in the State of Ohio (multi-state compact license preferred if applicable) - Minimum 5 years of clinical nursing experience; preferably in palliative care, hospice, or value-based care settings - Minimum of 2-3 years of supervisory or leadership experience overseeing clinical teams - Demonstrated ability to manage interdisciplinary teams and performance - Knowledge of value-based care principles, population health, and chronic disease management - Skilled in data-driven quality improvement and performance monitoring - Demonstrated leadership skills and ability to inspire, motivate, and influence others - Excellent interpersonal and communication skills, negotiation, relationship-building, and problem-solving skills - Strong leadership, coaching, and conflict resolution skills What We Offer - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other If you are passionate about improving the quality of care for seriously ill individuals and their caregivers through innovative solutions, we would love to hear from you. Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Title: Registered Nurse(Houston) Location: Houston, Texas Work Type: Remote, Full TimeJ ob Description: Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Complex Care Navigator RN is a vital leader in delivering comprehensive, person-centered care to individuals with serious illness. This role involves administering and interpreting a variety of assessments and screening tools to identify and prioritize member needs. As a key member of the multidisciplinary team, the RN is responsible for developing individualized care plans and leading care coordination efforts through active participation in internal and joint rounds. Utilizing Tuesday Health’s electronic systems and tools, the RN ensures a streamlined, technology-enabled approach to care. Central to this role is building strong, empathetic relationships with members, driving collaboration and transforming the member experience Key responsibilities of this role may include: - Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline - Interpret responses to assessments and screening tools and support prioritization of need based on responses - Be accountable for care plan development within the multidisciplinary care team - Lead in internal and joint rounds to ensure the member experience is optimal and coordinated - Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience - Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction - Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness A strong candidate will demonstrate the following: - Active and unrestricted Registered Nurse license in the State of Texas without any board action - Experience in clinical/medical setting preferred - Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians - Strong communication and organization skills - Ability to multitask and work under pressure without sacrificing a positive member experience - Ability to know when to escalate and potentially act professionally in an emergent situation - Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves - Strong written skills - Ability to drive during daytime, nighttime, or inclement weather - Valid driver's license with safe driving record - State minimum automobile insurance coverage - Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business What We Offer - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Title: Registered Nurse (Ohio) Location: Ohio, Remote Job Description: Registered Nurse - Ohio Location: Remote (must be located in Ohio) Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Complex Care Navigator RN is a vital leader in delivering comprehensive, person-centered care to individuals with serious illness. This role involves administering and interpreting a variety of assessments and screening tools to identify and prioritize member needs. As a key member of the multidisciplinary team, the RN is responsible for developing individualized care plans and leading care coordination efforts through active participation in internal and joint rounds. Utilizing Tuesday Health’s electronic systems and tools, the RN ensures a streamlined, technology-enabled approach to care. Central to this role is building strong, empathetic relationships with members, driving collaboration and transforming the member experience. Key responsibilities of this role may include: - Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline - Interpret responses to assessments and screening tools and support prioritization of need based on responses - Be accountable for care plan development within the multidisciplinary care team - Lead in internal and joint rounds to ensure the member experience is optimal and coordinated - Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience - Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction - Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness A strong candidate will demonstrate the following: - Active and unrestricted Registered Nurse license in the State of Ohio without any board action - Experience in clinical/medical setting preferred - Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians - Strong communication and organization skills - Ability to multitask and work under pressure without sacrificing a positive member experience - Ability to know when to escalate and potentially act professionally in an emergent situation - Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves - Strong written skills - Ability to drive during daytime, nighttime, or inclement weather - Valid driver's license with safe driving record - State minimum automobile insurance coverage - Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business - Bi-lingual in Spanish preferred What We Offer - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Title: Licensed Clinical Social Worker (Ohio) Location: Ohio, United States Job Description: Licensed Clinical Social Worker Location: Remote, Ohio Licensure required Who We Are: Tuesday Health is a value-based palliative care provider dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role: The Licensed Clinical Social Worker (LCSW) will collaborate closely with an interdisciplinary clinical team to deliver comprehensive, patient-centered palliative care to individuals with serious illness. In this value-based care model, the LCSW plays a critical role in addressing the psychosocial, emotional, and practical needs of patients and their families, supporting care coordination, goal-aligned decision-making including advance care planning and serious illness conversations, and improved quality of life across the continuum of care. Key responsibilities of this role may include: - Conduct comprehensive assessments, including evaluation of psychosocial distress, mental health needs, caregiver burden, social determinants of health, and risk factors impacting patients with serious illness. - Clinically interpret assessment and screening results to identify priority needs, emerging risks, and appropriate interventions within the palliative care model. - Conduct serious illness conversations with patients and families and facilitate advance care planning conversations and documentation - Provide clinical recommendations and escalation to physicians, advanced practice providers, and other clinicians in accordance with established escalation protocols, including concerns related to safety, mental health, caregiver stress, or complex psychosocial needs. - Develop, document, and contribute clinically appropriate interventions within individualized care plans, ensuring alignment with patient goals, values, and value-based care outcomes. - Participate in and contribute clinical insight during interdisciplinary rounds and case conferences, supporting coordinated, goal-aligned care and an optimal patient and family experience. - Deliver short-term clinical counseling, psychoeducation, and emotional support to patients and caregivers coping with serious illness, illness progression, and end-of-life considerations, within scope of LCSW licensure. - Serve as a clinical resource to the care team by identifying psychosocial barriers to care, recommending evidence-based interventions, and supporting transitions across care settings. - Utilize Tuesday Health’s electronic systems, tools, and technology to document clinical assessments, interventions, and care plans, supporting coordinated care delivery and quality measurement in a value-based environment. - Establish and maintain therapeutic, trust-based relationships with patients and families, grounded in clinical listening, empathy, and culturally responsive care. - Collaborate with the multidisciplinary team to improve quality of life, reduce avoidable utilization, and support holistic outcomes including appropriate and timely hospice transitionsfor members with serious illness. - Support the interdisciplinary team through care team debriefings following emotionally charged cases and the facilitation of periodic memorial rounds for the team A strong candidate will demonstrate the following: - Master’s in Social Work (MSW) from an accredited program - Active, unrestricted Licensed Clinical Social Worker (LCSW) license in the applicable state(s). - Clinical experience in palliative care or hospice is strongly preferred, including experience with advance care planning and serious illness conversations - Experience working within an interdisciplinary care model, collaborating with physicians, advanced practice providers, nurses, care managers, health plan partners, and community-based resources. - Demonstrated ability to exercise independent clinical judgment, including knowing when and how to appropriately escalate concerns or respond in urgent or emergent situations. - Strong verbal and written communication skills, with the ability to clearly document clinical assessments, interventions, and care plans. - Excellent organizational and time-management skills, with the ability to manage multiple priorities while maintaining a high-quality patient and family experience. - Proficiency in using electronic health records (EHRs), clinical documentation systems, and digital tools, with the ability to adapt quickly to new technologies as the organization evolves. - Ability to work effectively in a fast-paced, evolving environment, demonstrating flexibility, resilience, and comfort with change and ambiguity. - Commitment to delivering compassionate, patient-centered care aligned with the goals of a value-based care model. What We Offer: - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Title: Registered Nurse (Ohio) Location: Ohio Job Description: Location: Remote (must be located in Ohio) Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Complex Care Navigator RN is a vital leader in delivering comprehensive, person-centered care to individuals with serious illness. This role involves administering and interpreting a variety of assessments and screening tools to identify and prioritize member needs. As a key member of the multidisciplinary team, the RN is responsible for developing individualized care plans and leading care coordination efforts through active participation in internal and joint rounds. Utilizing Tuesday Health’s electronic systems and tools, the RN ensures a streamlined, technology-enabled approach to care. Central to this role is building strong, empathetic relationships with members, driving collaboration and transforming the member experience. Key responsibilities of this role may include: - Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline - Interpret responses to assessments and screening tools and support prioritization of need based on responses - Be accountable for care plan development within the multidisciplinary care team - Lead in internal and joint rounds to ensure the member experience is optimal and coordinated - Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience - Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction - Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness A strong candidate will demonstrate the following: - Active and unrestricted Registered Nurse license in the State of Ohio without any board action - Experience in clinical/medical setting preferred - Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians - Strong communication and organization skills - Ability to multitask and work under pressure without sacrificing a positive member experience - Ability to know when to escalate and potentially act professionally in an emergent situation - Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves - Strong written skills - Ability to drive during daytime, nighttime, or inclement weather - Valid driver's license with safe driving record - State minimum automobile insurance coverage - Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business - Bi-lingual in Spanish preferred What We Offer - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other

Registered Nurse - Ohio Location: Remote (must be located in Ohio) Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Complex Care Navigator RN is a vital leader in delivering comprehensive, person-centered care to individuals with serious illness. This role involves administering and interpreting a variety of assessments and screening tools to identify and prioritize member needs. As a key member of the multidisciplinary team, the RN is responsible for developing individualized care plans and leading care coordination efforts through active participation in internal and joint rounds. Utilizing Tuesday Health’s electronic systems and tools, the RN ensures a streamlined, technology-enabled approach to care. Central to this role is building strong, empathetic relationships with members, driving collaboration and transforming the member experience. Key responsibilities of this role may include: - Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline - Interpret responses to assessments and screening tools and support prioritization of need based on responses - Be accountable for care plan development within the multidisciplinary care team - Lead in internal and joint rounds to ensure the member experience is optimal and coordinated - Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience - Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction - Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness A strong candidate will demonstrate the following: - Active and unrestricted Registered Nurse license in the State of Ohio without any board action - Experience in clinical/medical setting preferred - Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians - Strong communication and organization skills - Ability to multitask and work under pressure without sacrificing a positive member experience - Ability to know when to escalate and potentially act professionally in an emergent situation - Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves - Strong written skills - Ability to drive during daytime, nighttime, or inclement weather - Valid driver's license with safe driving record - State minimum automobile insurance coverage - Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business - Bi-lingual in Spanish preferred What We Offer - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Member Engagement Specialist Location: Remote (must be located in Houston,Texas) Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role: The Member Engagement Specialist is responsible for engaging and enrolling eligible health plan members in Tuesday Health’s supportive care services. The Member Engagement Specialist will educate members on Tuesday Health’s service offerings and support ongoing engagement with the member throughout the program. The ideal candidate will be highly personable and professional with excellent communication skills and have experience working with members and caregivers. Key responsibilities of this role may include: - Utilize telephonic outreach and engagement strategies to contact members and schedule a clinical assessment visit. - Effectively communicate Tuesday Health services, overcome objections, and answer questions. - Connect members to services available to meet their needs during the initial outreach. - Provide ongoing telephonic customer service to members and their caregivers. - Initiate creative strategies to facilitate member contact. - Maintain performance accountability around member enrollment and participation and achieve performance targets. - Adhere to Tuesday Health information security and privacy requirements. - Leverage reporting and dashboards to prioritize outreach to members. - Successfully meet and/or exceed engagement targets. A strong candidate will demonstrate the following: - Minimum of three (3) years of experience in an outreach, contact center, or customer service role, preferably in healthcare - Highly organized, detail-oriented and self-driven with the ability to work independently and as part of a team - Demonstrated ability working in a matrixed environment - The ability to communicate effectively and persuasively is required - Exceptional verbal communication skills, and effective presentation skills - Discretion and adherence to upholding patient information. - Experience with CRM platforms or Electronic Health Record systems (EHR/EMR) is preferred - Leadership, communication, collaboration, and problem-solving skills - Strong alignment with Tuesday Health’s core values: (1) We put members first (2) We lead with integrity; (3) We embrace different perspectives; (4) We nurture authenticity; (5) We deliver - Bi-lingual, Spanish preferred What We Offer: - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Registered Nurse - Ohio Location: Remote (must be located in Ohio) Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Complex Care Navigator RN is a vital leader in delivering comprehensive, person-centered care to individuals with serious illness. This role involves administering and interpreting a variety of assessments and screening tools to identify and prioritize member needs. As a key member of the multidisciplinary team, the RN is responsible for developing individualized care plans and leading care coordination efforts through active participation in internal and joint rounds. Utilizing Tuesday Health’s electronic systems and tools, the RN ensures a streamlined, technology-enabled approach to care. Central to this role is building strong, empathetic relationships with members, driving collaboration and transforming the member experience. Key responsibilities of this role may include: - Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline - Interpret responses to assessments and screening tools and support prioritization of need based on responses - Be accountable for care plan development within the multidisciplinary care team - Lead in internal and joint rounds to ensure the member experience is optimal and coordinated - Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience - Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction - Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness A strong candidate will demonstrate the following: - Active and unrestricted Registered Nurse license in the State of Ohio without any board action - Experience in clinical/medical setting preferred - Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians - Strong communication and organization skills - Ability to multitask and work under pressure without sacrificing a positive member experience - Ability to know when to escalate and potentially act professionally in an emergent situation - Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves - Strong written skills - Ability to drive during daytime, nighttime, or inclement weather - Valid driver's license with safe driving record - State minimum automobile insurance coverage - Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business - Bi-lingual in Spanish preferred What We Offer - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Licensed Clinical Social Worker Location: Remote, must reside in Texas Who We Are: Tuesday Health is a value-based palliative care provider dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role: The Licensed Clinical Social Worker (LCSW) will collaborate closely with an interdisciplinary clinical team to deliver comprehensive, patient-centered palliative care to individuals with serious illness. In this value-based care model, the LCSW plays a critical role in addressing the psychosocial, emotional, and practical needs of patients and their families, supporting care coordination, goal-aligned decision-making including advance care planning and serious illness conversations, and improved quality of life across the continuum of care. Key responsibilities of this role may include: - Conduct comprehensive assessments, including evaluation of psychosocial distress, mental health needs, caregiver burden, social determinants of health, and risk factors impacting patients with serious illness. - Clinically interpret assessment and screening results to identify priority needs, emerging risks, and appropriate interventions within the palliative care model. - Conduct serious illness conversations with patients and families and facilitate advance care planning conversations and documentation - Provide clinical recommendations and escalation to physicians, advanced practice providers, and other clinicians in accordance with established escalation protocols, including concerns related to safety, mental health, caregiver stress, or complex psychosocial needs. - Develop, document, and contribute clinically appropriate interventions within individualized care plans, ensuring alignment with patient goals, values, and value-based care outcomes. - Participate in and contribute clinical insight during interdisciplinary rounds and case conferences, supporting coordinated, goal-aligned care and an optimal patient and family experience. - Deliver short-term clinical counseling, psychoeducation, and emotional support to patients and caregivers coping with serious illness, illness progression, and end-of-life considerations, within scope of LCSW licensure. - Serve as a clinical resource to the care team by identifying psychosocial barriers to care, recommending evidence-based interventions, and supporting transitions across care settings. - Utilize Tuesday Health’s electronic systems, tools, and technology to document clinical assessments, interventions, and care plans, supporting coordinated care delivery and quality measurement in a value-based environment. - Establish and maintain therapeutic, trust-based relationships with patients and families, grounded in clinical listening, empathy, and culturally responsive care. - Collaborate with the multidisciplinary team to improve quality of life, reduce avoidable utilization, and support holistic outcomes including appropriate and timely hospice transitions for members with serious illness. - Support the interdisciplinary team through care team debriefings following emotionally charged cases and the facilitation of periodic memorial rounds for the team A strong candidate will demonstrate the following: - Master’s in Social Work (MSW) from an accredited program - Active, unrestricted Licensed Clinical Social Worker (LCSW) license in the applicable state(s). - Clinical experience in palliative care or hospice is strongly preferred, including experience with advance care planning and serious illness conversations - Experience working within an interdisciplinary care model, collaborating with physicians, advanced practice providers, nurses, care managers, health plan partners, and community-based resources. - Demonstrated ability to exercise independent clinical judgment, including knowing when and how to appropriately escalate concerns or respond in urgent or emergent situations. - Strong verbal and written communication skills, with the ability to clearly document clinical assessments, interventions, and care plans. - Excellent organizational and time-management skills, with the ability to manage multiple priorities while maintaining a high-quality patient and family experience. - Proficiency in using electronic health records (EHRs), clinical documentation systems, and digital tools, with the ability to adapt quickly to new technologies as the organization evolves. - Ability to work effectively in a fast-paced, evolving environment, demonstrating flexibility, resilience, and comfort with change and ambiguity. - Commitment to delivering compassionate, patient-centered care aligned with the goals of a value-based care model. What We Offer: - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.