• Evaluating and assessing the credit worthiness of prospective customers • Monitoring the credit exposure of existing customers • Recommending changes in credit limits where applicable • Approving or recommending credit for customers • Identifying criteria for requiring a customer deposit and collecting payments • Ensuring documentation supporting credit decisions is included in customer records • Updating collection strategies for new and existing accounts • Communicating with Sales and internal departments for information and discussions on credit decisions

• Oversee architecture as a centralized, strategic function, ensuring technology selection, integration, and innovation across the enterprise. • Define and deliver enterprise technology and architecture strategies that enable business growth, innovation, and healthcare digital transformation. • Establish and enforce architecture standards, principles, and reference architectures to ensure consistency, security, and scalability. • Provide strategic guidance on key technology decisions, from solution architecture to enterprise platforms. • Lead enterprise integration and modernization efforts, including APIs, data interoperability, clinical data exchange, and cloud transformation. • Monitor industry trends and emerging technologies to drive innovation and business value. • Partner with business and IT leaders to align architecture with strategic objectives. • Embed security, compliance, and risk management into all architecture decisions. • Guide cost-effective architectural decisions that maximize platform reuse and optimize total cost of ownership. • Provide oversight and guidance to solution architects to ensure scalable, secure, and resilient designs. • Lead and develop a high-performing architecture team through clear goals, mentorship, and continuous learning. • Define and track architecture KPIs to measure impact and value.

• Provide counsel to the System IT Director- Pharmacy Applications related to the establishment, implementation, maintenance, and development of BH IT functionality in accordance with strategic initiatives • Work with the appropriate executives and managers, physician representatives, support staff and hospital staff to implement processes and technologies as supported by Baptist Health (KY) • Develop and cultivate working relationships with key stakeholders in support of BH’s IT strategic priorities • Participate as needed on hospital/BHMG based groups and facilitate communication between operations and the IT Director. • Provides counsel to IT Director on short- and long-range strategy related to processes and technology that will impact operations within Baptist Health. • Directly assist in the development and maintenance of Baptist Health’s long-range IT strategy.

• Resolve Applied Epic support tickets, providing technical expertise and timely solutions • Maintain the highest level of service, professionalism, and accuracy in all support activities • Build and maintain collaborative relationships across all levels of the organization • Process suspense items in Applied Epic, ensuring timely and accurate handling of transactions and resolving related issues • Assist with integration support, system configuration, and download/interface management for migrations, including advanced scheduling of recurring and non-recurring meetings to meet the project deadlines • Coordinate meeting agendas, update presentations and other meeting deliverables • Participate and support in meetings, keeping on time and on topic, taking detailed notes and actions; following up with meeting highlights and agreed actions items • Assist with data review and cleanup during the migration process to Applied Epic and ancillary systems for newly acquired agencies • Support data validation, discrepancy reporting and resolution – before, during, and after the Applied Epic migration • Manage user lifecycle tasks, including onboarding, termination, account reassignments, and access provisioning for all P&C systems • Maintain security groups and user access, updating as needed • Support cross-functional collaboration with Operations, Technology, Finance, Licensing, and Learning & Development teams, as well as local team members and external stakeholders • Support training initiatives for agency staff and new users, reinforcing best practices and system usage • Help document and update standard operating procedures for migration, integration, and operational processes • Participate in regular reviews of migration, integration, and operational processes to identify inefficiencies and propose improvements • Assist with data cleanup projects