At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are seeking a proactive, delivery-focused Project Manager to drive successful implementation and delivery of client-facing projects in line with scope, budget, and timelines. In this role, you will lead complex projects from initiation to close, ensuring all activities align with the agreed Statement of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and external teams are aligned to project outcomes. How will you make an impact? - Own full lifecycle project delivery from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall). - Build project plans based on customer requirements and implementation team deliverables. Must understand key technical concepts for CCaaS and Telecoms. - Develop detailed project plans aligned with the SOW. - Lead multiple projects concurrently. - Track action items and enforce accountability across stakeholders. - Identify and mitigate risks early. - Report on Project Financials, including revenue forecasting and recognition. - Lead post-project evaluations. - Communicate clearly and regularly with all stakeholders. - Foster a culture of collaboration and excellence. Have you got what it takes? - University/Bachelor’s degree, with PMP Certification - Minimum 5+ years of project management experience managing Cloud Transformation or CCaaS implementations within a Telecoms environment. - Proven track record managing multiple projects. - Comfortable working with technical teams. - Experience serving as the primary client contact. - Skilled in developing and maintaining detailed project plans. - Proactive in managing risks and escalations. - Highly organized and detail oriented. - Proficient in MS Project, Jira, Asana, or Smartsheet. - Must be authorized to work in the US or Canada. This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​ About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are looking to fill an Energy Efficiency Technical Project Manager II position as part of our Energy Efficiency Programs Department. As a member of the Energy Solutions team, you will have a broad impact on energy efficiency markets and greenhouse gas reductions through our work for major North American utilities, program administrators and other national leaders in energy efficiency. This unique market opportunity, paired with Energy Solution's mission driven approach, creates a perfect environment for an individual who wants to have an active voice in shaping the nation’s energy future.   Daily responsibilities may include but are not limited to: - Overseeing user acceptance testing for web application users - Working with internal clients to debug, reproduce, document, and fix support problems for production web application systems - Creating visualizations and dashboards using BI tools (e.g. Tableau) - Planning and monitoring of resources to complete projects on time and on budget - Technology research and literature searches - Assisting with program design and implementation - Facilitating and monitoring the progress of projects and communicating progress to internal stakeholders - Organizing and facilitating in-person meetings and conference calls with internal stakeholders - Coordinating implementation activities between internal technical teams and consulting stakeholders - Triaging reporting and software requests to staff and overseeing completion of timely and high-quality deliverables - Managing rollout of software and reporting initiatives to business stakeholders - Leading a team of subject matter experts in execution of regular system updates Minimum Requirements: - Bachelor’s degree in energy-related discipline with environmental, electrical, information systems management or mechanical engineering preferred, or quantitative background - A minimum of 5 years of work experience and/or graduate school - A minimum of 7 years of work experience in lieu of a bachelor’s degree - Demonstrated ability to conduct detailed technical and quantitative analysis, knowledge of data science, and/or experience with information systems management such as SQL - Data literacy as exhibited through a functional understanding of data granularity, data types, and relational databases - Intermediate experience with BI tools such as Tableau, PowerBI or equivalent - Intermediate experience with ticketing systems such as Jira or equivalent - Experience using Microsoft Office on an intermediate level - Exceptional attention to detail and strong organizational and project management skills - Formidable technical writing and verbal communication skills - Experience managing technical projects and/or small technical project teams, for example: - Projects that establish efficient and scalable routines and processes for data delivery, manipulation, and cleansing. - Projects requiring the design and implementation of simple ETL pipelines; or the configuration of moderately complex low- or Preferred Qualifications: - Excellent personal accountability, including ability to balance competing priorities - Ability to troubleshoot problems involving formulas or complex data sets independently - Excellent attention to detail - Strong technical written and verbal communication skills - Strong organization and project management skills Compensation to commensurate with experience with the pay band of $90,000 - $115,000/Annually with a target range of 90,000 - 103,500/ Annually Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP). AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience skills can truly shine. Equal Opportunity Employer Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations. Office Locations and a Remote Workforce Energy Solutions operates as a predominantly remote workforce with offices in six different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, North Dakota, and Wyoming. Background Check Information Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer. Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodation@energy-solution.com. Privacy Notice for Job Applicants

• Provide high quality support for operational service delivery and/or new feature development for a high-availability software system • Effectively triage and troubleshoot helpdesk case escalations • Answer client inquiries about system behavior • Manage operational schedules under the supervision of a senior tech PM • Create detailed Jira tickets to capture issues • Draft detailed deployment plans under the supervision of a senior tech PM

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Technical Project Manager will lead the planning, execution, and delivery of complex technical programs across multiple client engagements. This role requires strong technical acumen, excellent client communication skills, and deep expertise in Agile project management and Jira reporting. - Manage multiple concurrent technical projects from kickoff through delivery. - Lead complex programs involving cross-functional teams including engineering, product, design, and client stakeholders. - Establish clear project plans, timelines, and resource allocations. - Ensure alignment between business goals and technical execution. - Serve as a primary point of contact for C-suite and executive stakeholders. - Facilitate strategic planning discussions, roadmap reviews, and executive status updates. - Translate technical progress and risks into clear business language for leadership teams. - Drive Agile delivery practices including sprint planning, standups, backlog grooming, and retrospectives. - Partner with engineering leadership to remove blockers and maintain delivery momentum. - Ensure teams remain focused on priority outcomes while maintaining high quality standards. - Maintain project visibility and delivery metrics through advanced Jira reporting and dashboards. - Develop executive-level reports that track velocity, sprint progress, delivery risks, and resource utilization. - Use data insights to proactively manage project health and performance. - Identify risks early and implement mitigation strategies. - Manage scope, dependencies, and stakeholder expectations across programs. - Ensure documentation, communication, and governance standards are maintained across engagements. Qualifications - 7+ years of technical project management or program management experience. - Proven experience managing multiple projects simultaneously. - Experience leading complex, cross-functional technical programs. - Experience working directly with C-suite or executive leadership teams. - Strong expertise in Jira administration, reporting, and dashboard creation. - Experience managing Agile software development teams. - Preferred experience working in software development, digital product, or consulting environments. - Familiarity with enterprise platforms, APIs, cloud infrastructure, or SaaS platforms. - PMP, Scrum Master, or Agile certifications. Benefits - Work on innovative digital platforms and enterprise software. - Partner with high-profile clients and executive leadership teams. - Join a collaborative, engineering-driven culture focused on quality and impact. - Opportunity to lead large-scale technical programs.