This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description What you get to do in this role: - Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue - Communicate product priorities and build consensus - Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries - Work with multiple teams to guide projects through development and bring high-quality products to life - Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction - Communicate complex problems into easily understood requirements and provide solutions - Develop multi-mode communications that convey a clear understanding of the needs of different audiences - Lead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving - 12+ years of software product management experience - Strong prioritization skills and the discipline to focus on high impact activities - Experience defining and capturing product requirements and transforming them into a product roadmap - Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions - Experience driving solution development through big-picture solution development - Ability to serve as a team lead, and coach employees at lower levels Requirements - For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure - Compensation is based on the geographic location in which the role is located and is subject to change based on work location Benefits - Health plans, including flexible spending accounts - 401(k) Plan with company match - ESPP - Matching donations - Flexible time away plan - Family leave programs Additional Information - Work Personas: We approach our distributed world of work with flexibility and trust - Equal Opportunity Employer: ServiceNow is an equal opportunity employer - Accommodations: We strive to create an accessible and inclusive experience for all candidates - Export Control Regulations: Employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Who We Are Looking For We are looking for a professional in the information security or cybersecurity industry to fulfill the Product Solutions Manager (ITRC) role. This position requires a strong background in any of the following areas: achieving and maintaining compliance with regulations (e.g., HIPAA, FISMA, FERPA) and/or industry-leading practices (e.g., PCI-DSS, ISO 27001/2, NIST CSF, NIST 800-53), and enterprise risk management. The Manager of Product Solutions (ITRC) will be a product expert in the AuditBoard platform and shall be able to comprehend a client's compliance/risk/InfoSec environment and convey a high-value proposition. This position will facilitate product demonstrations, answer product questions, and consult clients on industry best practices as they learn about AuditBoard. Internally, the Manager of Product Solutions (ITRC) will partner closely with various departments, including business development, implementation, and engineering to deliver solutions to clients. This position is remote and can be based out of all West Coast, Central and East Coast major U.S. metropolitan cities. Responsibilities: - Meet or exceed annual sales targets - Ability to understand prospective customer requirements and compliance use cases and translate into product demonstrations that resonate with the prospect - Engage with C-level prospects to position AuditBoard's strategic value proposition and drive business development opportunities to closure - Present a compelling demonstration of the AuditBoard IT risk and compliance (ITRC) solutions to prospective customers - Tailor every ITRC demonstration based on the client’s environment, needs, and use cases - Mentor and cross-train internal resources and develop team members’ skills and expertise - Provide proactive, trusted thought leadership to target accounts - Serve as a feedback loop with the Product, Engineering, and Design (PED) team on features updates and product enhancements for the suite of AuditBoard products - Attend networking events and conferences to build relationships that will create new business opportunities Attributes for a Successful Candidate - Bachelor’s degree or equivalent experience required - CISA, CISM, CISSP, Security+ preferred. - 4+ years of experience in information security, cybersecurity, IT audit, or associated field - Strong knowledge of information security frameworks and industry standards, such as ISO/IEC 27000 series, NIST 800-53, NIST CSF, PCI-DSS, SOC2, among others a must. - Able to commit to 25-30% travel within region - Experience in the adoption of compliance frameworks or performing compliance certifications or audits is preferred - Excellent problem-solving, presentation and decision-making skills. - Excellent written and oral communication skills - Successfully demonstrated experience managing and working with internal cross-functional teams and product engineering groups preferred - Successfully demonstrated experience communicating and reporting to Senior leadership - Sales experience is NOT required - Ability to flourish in high growth and fast-paced tech environment - Proven ability to articulate the distinct aspects of products and services and position them against competitors - Great at building relationships and working within a team selling environment - Excellent listening, negotiation and presentation skills - Must be able to work in a fast-paced and rapidly changing environment - Must be okay with up to 30% travel Our Company Values - Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. - Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. - Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. - Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks* - Launch a career at one of the fastest-growing SaaS companies in North America! - Live your best life (LYBL)! $200/mo for anything that enhances your life - Comprehensive employee health coverage (all locations) - 401K with match (US) or pension with match (UK) - Competitive compensation & bonus program - Flexible Vacation (US exempt & CA) or 25 days (UK) - Time off for your birthday & volunteering - Employee resource groups - Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

• Partner with key stakeholders to establish the strategic direction of an insurance product line across all distribution channels and brands • Monitor and influence product performance to achieve Company revenue and performance targets • Assess market risks and opportunities, evaluating multiple possible solutions, leveraging data-based insights to influence leadership decisions • Develop and maintain templates to perform competitive research and deliver competitive analyses • Perform data analyses concerning loss patterns, market forces, risk distributions, and agency management to evaluate the success of current strategies • Drive initiatives for strategic product development

Become a part of our caring community and help us put health first The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Product Manager develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Key Responsibilities: - Lead large-scale product efforts focused on improving claims processing and related systems, ensuring these efforts support Humana’s strategic goals. - Serve as Epic Owner as needed, orchestrating cross-functional teams (including business, IT, and operational partners) through the full delivery lifecycle. This includes discovery, requirements definition, prioritization, solution design, delivery, and measurable value realization, especially when navigating complex, high-volume claims environments. - Partner closely with architecture, operations, compliance, and data teams to identify dependencies, mitigate risks, and ensure robust integration and data flows, anticipating downstream and upstream impacts. - Drive and facilitate multi-disciplinary stakeholder collaboration to define, prioritize, and deliver on Epics and high-value product features. This includes leading solutioning sessions and balancing competing priorities across Medicare, Medicaid lines of business. - Serve as a key decision-maker and thought leader in agile portfolio events, including PI planning, backlog refinement, and cross-portfolio prioritization, ensuring optimal sequencing and resourcing for complex claims and adjudication projects. - Maintain rigorous compliance with all Humana processes, including Lean Portfolio Management and the SAFe framework, with special attention to privacy, security, and regulatory requirements in claims processing. - Act as an escalation point for critical delivery blockers or integration issues, partnering with IT and business leaders to drive rapid resolution. - Support change management and communication strategies, including engagement with provider networks and external partners impacted by changes in claims adjudication systems Use your skills to make an impact Required Qualifications - Minimum 5 years of senior product and/or project management experience within large, matrixed organizations - Minimum 5 years of experience working with large-scale claims platforms, specifically working with Medicare/Medicaid claims - Advanced expertise in agile methodologies, including SAFe, with a demonstrated ability to operate effectively at both strategic (portfolio/epic) and tactical (feature/story) levels - Strong working knowledge of enterprise agile planning tools such as Jira Align, with the ability to manage and report on multi-initiative portfolios - Proven leadership in cross-functional environments, with outstanding communication, stakeholder engagement, and negotiation skills, including executive-level presentation experience - Demonstrated ability to navigate and resolve complex dependencies, integration challenges, and regulatory requirements in a high-stakes delivery environment - Experience supporting change management and provider communications for large-scale operational and technology transitions Work-At-Home Requirements - At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested - Satellite, cellular and microwave connection can be used only if approved by leadership - Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Preferred Qualifications - Undergraduate degree - Healthcare or managed care experience - SAFe Agile certification Additional Information - As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. - If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.