• Leads and manages multiple complex projects and teams across the continuum of care in all facets of healthcare operations • Creates project plans and facilitates project teams to complete process improvement projects • Utilizes Lean Six Sigma methodology to improve processes throughout the organization • Gathers data through time/motion studies, check sheets, electronic data pulls, online surveys and/or benchmarking other hospitals and organizations • Enters and analyzes data in various ways to determine trends and identify root causes • Converts data into usable format and dashboards for administration and management to make informed decisions and track process changes and performance • Develops creative solutions to problems associated with processes throughout the hospital; presents these solutions to appropriate staff, management, and administration • Works with organization leadership, specifically senior leadership and executive administration, to identify opportunities to improve efficiency, reduce costs, and improve job and/or customer satisfaction • Schedules meetings, compiles meeting minutes, tracks follow up actions, prepares project management documentation, develops reports and dashboards for milestones and report outs to customers • Develops communication, education, and training plans/materials on projects and process improvement tools/methodologies to be used for training and change management • Trains all levels of the organization in the effective application of process improvement tools and methodologies; facilitates project communication and change management; trains and mentors internal department employees • Leads functional areas and departments in review of all current and proposed projects for prioritization discussions with leadership

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Program Manager IV - Product Development Location Cleveland Facility Remote Location Department Market and Network Services MNS-Finance Job Code T33035 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details *To be considered for this role, candidates must reside in OH or FL.* Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As Program Manager IV, you will oversee the implementation and maintenance of your assigned area, ensuring efficiency and alignment with strategic goals. You will plan, develop, and maintain systems and procedures while serving as a liaison between your department and external communities, leading discussions with clinical and administrative leaders across the enterprise as well as with external partners. In this role, you will help shape strategy and develop or enhance the infrastructure that supports the ongoing maintenance of our product portfolio. The ideal candidate will have a high level of comfort with financial analysis, business planning, and working in environments of ambiguity. You will contribute to the development of innovative products and programs that build on the exceptional care provided by Cleveland Clinic, from supporting the organization’s transition to assuming more financial risk through bundled surgical programs to collaborating with payer partners to enhance population health capabilities with data-driven chronic disease management. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m. with occasional needs to attend quarterly in-person meetings if travel/schedule permits. A caregiver who excels in this role will: - Develop, implement, manage, and maintain operational systems and activities. - Serve as a liaison with all levels of the organization and outside the community. - Facilitate implementation of staff wellness initiatives - Manage multiple projects with competing deadlines. - Allocate time to meet completion requirements. - Serve as a coach and mentor for other positions in the department. - Review and monitor adherence to Human Resources policies and corporate compliance procedures. Minimum qualifications for the ideal future caregiver include: - Bachelor's degree in business administration, Healthcare Administration, or related field and six years of experience in product development, project management, health care management, business development or related field - OR Master’s Degree and five years of related experience - Demonstrated team, leadership, organizational, financial management and problem-solving skills - Knowledge of statistical and financial analysis, primary research, and business plan development - Strong presentation, communication and training skills Preferred qualifications for the ideal future caregiver include: - Master’s degree - Healthcare experience - Knowledge of commercial and government insurance programs and employer benefit strategy - Medicare knowledge - Proven track record of achieving goals and milestones Personal Protective Equipment: - Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Data Center Program Controls will lead the strategic development and execution of Montera’s program controls function supporting a national portfolio of hyperscale data center developments across Tier 1 markets in the United States and select markets in Canada. The program includes one to three facilities per campus, ranging from 50 MW to 300+ MW IT per site. Reporting directly to the Chief Development Officer (CDO), this role is responsible for designing, implementing, and managing an integrated program controls framework that provides predictable outcomes across cost, schedule, risk, and commercial performance. The Director will establish standardized processes, systems, and performance metrics that enable informed decision-making and proactive management across the full project lifecycle—from early preconstruction and investment underwriting through project closeout. This role requires a strategic mindset paired with hands-on leadership to support a total planned program of 1.5–2.5 GW IT capacity across multiple hyperscale campuses, ensuring transparency, accountability, and continuous improvement across the development and delivery organization. Key Responsibilities and Deliverables - Strategic Program Controls Leadership - Develop and scale a comprehensive, repeatable program controls framework encompassing preconstruction, cost, schedule, risk, change, and contract management. - Partner with the Chief Development Officer and executive leadership to align program controls strategy with corporate growth, capital deployment, and risk objectives. - Establish governance, reporting cadence, and escalation protocols to ensure clear visibility into program performance. - Preconstruction & Planning Management - Lead program-level preconstruction planning, including development of baseline budgets, schedules, and execution plans in support of investment decisions and project approvals. - Support site selection and due diligence efforts by evaluating cost, schedule, and risk drivers and ensuring alignment with program standards. - Standardize preconstruction deliverables, assumptions, and handoff requirements to downstream delivery teams. - Cost Management & Financial Controls - Develop and manage program-level cost management standards, including budgeting, forecasting, cash flow, and variance analysis. - Oversee cost reporting accuracy and consistency across all projects, ensuring alignment between development, delivery, and finance teams. - Implement change management processes to track, evaluate, and approve cost impacts while maintaining budget integrity. - Schedule Management - Establish and maintain program-level scheduling standards, including master schedules, milestone tracking, and critical path analysis. - Oversee integration of project schedules into a consolidated program view to identify risks, dependencies, and opportunities. - Drive proactive schedule risk mitigation through trend analysis and corrective action planning. - KPI Development & Performance Reporting - Define, implement, and manage key performance indicators (KPIs), including both leading and lagging indicators, to measure cost, schedule, productivity, quality, and risk. - Develop executive-level dashboards and reporting tools that provide clear, actionable insights into program health. - Lead performance reviews with internal teams and external partners to drive accountability and continuous improvement. - Change & Contract Management - Establish standardized change management processes to evaluate scope, cost, and schedule impacts across the program. - Partner with legal, procurement, and delivery teams to support contract strategy, risk allocation, and compliance. - Monitor contract performance, claims exposure, and commercial risk across the portfolio. - Systems, Tools & Continuous Improvement - Lead selection, implementation, and optimization of program controls systems and tools (cost, schedule, reporting platforms). - Drive data quality, consistency, and integration across systems to support reliable analytics and decision-making. - Capture lessons learned and implement process improvements to enhance predictability and efficiency across future phases and projects. Qualifications - Bachelor’s degree in Construction Management, Engineering, Finance, Business, or related field (Master’s preferred). - 10+ years of progressive experience in program controls, project controls, or project management within large-scale infrastructure, data center, or mission-critical environments. - Demonstrated experience managing cost and schedule controls across multi-project, multi-market programs. - Strong expertise in preconstruction planning, cost management, scheduling, change management, and contract administration. - Proficiency in program controls and project management tools such as Primavera P6, MS Project, Procore, and cost management systems. - Exceptional analytical, communication, and stakeholder management skills. - Proven ability to build and lead high-performing teams and influence across organizational boundaries. Benefits - Comprehensive Health Coverage: We pay 90% of health premiums for employees and their dependents. - Generous Time Off: Up to 8 weeks of paid time off per year, including holidays, PTO, and sick time. - Financial Security: 401(k) plan with immediate eligibility, no vesting requirement, and employer match contributions up to 6%. - Recognition & Rewards: Annual bonus program to share in our success. - Extra Support: Remote work stipend plus phone allowance to help you stay connected.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced Project / Program Manager to lead the planning, execution, and delivery of complex initiatives across multiple teams. This role is responsible for ensuring projects are delivered on time, within scope, and within budget while aligning with strategic business objectives. The ideal candidate has strong leadership skills, excellent communication abilities, and experience managing cross-functional teams. - Plan, manage, and deliver projects or programs from initiation through completion. - Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders. - Coordinate cross-functional teams including engineering, product, operations, and external partners. - Develop and maintain project schedules, milestones, and resource plans. - Track project progress and provide regular status updates to leadership. - Identify and mitigate risks, issues, and dependencies. - Manage project budgets and resource allocation. - Ensure adherence to project management best practices and methodologies (Agile, Scrum, Waterfall). - Facilitate stakeholder meetings, sprint planning, retrospectives, and project reviews. - Continuously improve processes and drive operational efficiencies. Qualifications - Strong project and program management experience. - Ability to manage multiple projects simultaneously. - Experience with project management tools (Jira, Asana, Monday, Smartsheet, or similar). - Strong analytical and problem-solving skills. - Excellent communication and stakeholder management skills. - Experience working with technical teams. Requirements - Agile or Scrum certification (PMP, PMI-ACP, CSM). - Experience managing enterprise or technology projects. - Experience with budgeting and financial forecasting. - Familiarity with risk management and governance frameworks. Education & Experience - Bachelor’s degree in Business, Technology, Engineering, or related field. - 5+ years of experience in project or program management. - PMP or equivalent certification preferred.