• Provide direct support for organizational GIS systems and guide GIS architecture and solution design decisions. • Develop, configure, deploy, and maintain ESRI COTS solutions, including Survey123, Field Maps, Collector, and Operations Dashboard. • Serve as a high-level administrator for GIS systems, data, and ArcGIS Online environments. • Perform hardware and software installations, relocations, testing, upgrades, and routine maintenance. • Lead troubleshooting efforts for CADD/GIS hardware and software issues, resolving problems with minimal supervision. • Coordinate with service and warranty vendors to resolve hardware-related issues and implement fixes. • Track GIS software versions and upgrades and notify appropriate stakeholders of available updates. • Develop and maintain system documentation, standards, procedures, and configuration charts. • Create and deliver technical and functional training materials and effectively convey GIS concepts to users. • Resolve IT helpdesk tickets and support phone and online issue reporting while maintaining accurate problem records. • Maintain inventories of hardware, software, upgrades, and fixes across supported sites. • Manage data backups and archives and support data recovery and retrieval as needed. • Monitor system performance, availability, and data integrity. • Communicate system status, risks, and issues to managers and project sponsors.

• GDIT has an opportunity for a Maximo Red Hat OpenShift Administrator to support the modernization and sustainment of a large portfolio of enterprise business solutions used by the National Aeronautics and Space Administration (NASA). • The position supports a new program, the NASA Consolidated Applications and Platform Services (NCAPS) which consolidates enterprise-wide applications and platform services across the Agency and supports the Office of the Chief Information Officer (OCIO) Application Division transformation into the Application and Platform Service (APS) Line with agile based service delivery and IT Infrastructure Library (ITIL) based service management practices.

• Own the configuration, optimization, and strategic enhancement of our HubSpot CRM and Marketing Hub platforms • Design and build sophisticated multi-step automation workflows for customer onboarding, retention, and renewal processes • Build renewal of cohort automations based on subscription dates, package configurations, and discount structures • Perform large-scale subscription calculations including discounts, upsells, downsells, and pricing structures • Design and implement HubSpot-Intercom integrations for CSS onboarding data consolidation and tag synchronization

• Handle the day-to-day administration, configuration, and continuous improvement of the NetSuite ERP platform • Serve as an administrator and subject matter expert for NetSuite ERP • Configure and maintain NetSuite modules supporting financials, order management, billing, revenue recognition, and reporting • Partner with business stakeholders to understand business needs and translate them into NetSuite configurations and enhancements • Manage NetSuite enhancements, releases, and configuration changes, ensuring proper testing, documentation, and deployment