• Engage new and existing Service Provider prospects through outbound, campaigns, events, and distributor programs • Qualify prospects and progress sales-ready opportunities to senior sales (Cloud Services Advisors) • Support activation and prioritization initiatives across the funnel • Independently close low-tier, low-complexity deals (first transactions, entry-level PAYG or small commitments) • Collaborate closely with senior sales, marketing, and partners • Maintain accurate CRM data and clear qualification notes

• Engage new and existing Service Provider prospects through outbound, campaigns, events, and distributor programs • Qualify prospects and progress sales-ready opportunities to senior sales (Cloud Services Advisors) • Support activation and prioritization initiatives across the funnel • Independently close low-tier, low-complexity deals (first transactions, entry-level PAYG or small commitments) • Collaborate closely with senior sales, marketing, and partners • Maintain accurate CRM data and clear qualification notes

• Achieve monthly sales budget • Manage accurate forecast for responsible territory and channel • Effectively execute a basket selling approach to become sole/primary supplier within our served product categories • Maintain a detailed understanding of current and potential market share as well as competitive position within the territory • Develop and maintain relationships with key decision makers and influencers within key customers • Test tooling and equipment to both potential and existing customers • Responsible for market awareness regarding competitors in their territory • Create strategies to gain market share • Continuously develop customer focused selling and sales excellence skills • Provide and coordinate technical support and training to customers as needed • Nurture relationships as business partners with both internal and external customers • Conduct comprehensive business reviews with customers and internally to ensure sales growth plan results • Monitor consistency of diamond tool and equipment performance, escalate findings to Product Market Management team • Address customer issues (internal and external) in a timely manner • Maintain accurate CRM • Manage expense reports according to guidelines and in a timely fashion • Maintain car stock reconciliation according to policy • Communicate with various internal departments as necessary

• As our Services Sales Specialist you will be crucial in developing and maintaining strategic relationships our premium services & software offerings and penetration within our customer base • You will drive customer experience and lead the software & services strategy within our accounts. • Proactively identify and target potential software and services clients through various channels, including cold calling, networking, and industry events • Develop and execute a strategic sales plan to meet and exceed new and existing business acquisition targets inside the Cisco software and services verticals • Maintain a deep knowledge of the customers’ status and create a solution to grow the account • Serve as the subject matter expert on Cisco services & solutions and assist our internal sales and technical teams with the best services available • Land and expand new customers to retain and grow revenue (ARR) • Collaborate closely with our Customer Success Managers to achieve the desired customers’ outcomes • Engage with key decision-makers to understand their Cisco Software and Services needs and tailor solutions accordingly; building relationships with customers through in-person meetings is essential