• Accountable for key outcome metrics, including revenue growth, profit growth, and total offering performance. • Monitors weekly and quarterly sales and operational metrics. • Maintain a deep understanding of market dynamics, develop robust business plans, and enable offering Go To Market (GTM) readiness. • Influence engineering on service offering roadmap to ensure competitiveness and meeting customer needs. • Uses internal and external sources to develop market Points of View (POV), using primary (e.g. customers, prospects) and secondary research to maintain a robust outside-in perspective on market requirements. • Articulate market dynamics to the broader sales and engineering teams. • Gather market requirements to support design and validation of offering and recommend differentiation strategy and value proposition. • Supports development of offering business plans (e.g. financial/resource capacity forecasting). • Collaborates with sales and marketing on GTM and channel enablement plans. • Develops and executes client prospecting and sales programs. • Builds learning programs and sales enablement assets (i.e., sales battlecards) • Works with finance and pricing to analyze offering performance, gaps, and opportunities. • Drives win/loss data collection and analysis.

Role Description The Business Development Manager is responsible for driving commercial growth for a leading global hotel company by engaging targeted travel bookers across host agencies, corporate transient accounts, unmanaged business travel agencies, and government‑focused travel partners within a designated region. The primary focus of this role is to influence partner sales behavior, increase room‑night production, and position the company’s portfolio as the preferred choice for their clients. This role blends strategic business development, partner engagement, account management, and commercial analysis—delivered through a mix of virtual and in‑person sales activities. It is ideal for a proactive, relationship‑driven sales professional with strong commercial acumen and experience in the travel or hospitality sector. This is a remote position; however, the candidate must be based in Pennsylvania, New Jersey, or New York and located within easy access to a major airport to support frequent travel requirements. Qualifications - 3–5 years of related experience in the hospitality or travel industry, particularly in sales or marketing roles. - Experience working with host agencies is a plus. - Event planning experience is an advantage. - Professional appearance and strong business presence. - Self‑motivated, enthusiastic, and committed to achieving results. - Strong verbal and written communication skills. - Ability to build and maintain business relationships across various channels—face‑to‑face, email, video conferencing, and phone. - Strong selling and presentation skills with the ability to influence decision-makers. - Effective analytical skills with the ability to interpret data and apply insights. - Strong administrative and organizational abilities. - Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom. - Experience using Salesforce. - Flexibility to support occasional additional hours or ad‑hoc responsibilities based on business needs. - Must be comfortable working remotely (work from home). Requirements - Ability to travel 30–50% within the designated region, with occasional international trips. - Must hold a valid driver’s license and be able to drive to nearby agency visits when practical (alternative transportation should be used for longer‑distance travel). - Must be based in Pennsylvania, New Jersey, or New York with easy access to a major airport to accommodate frequent travel requirements. Benefits - Maintain accurate and timely documentation of all sales activities and interactions in Salesforce. - Keep Outlook calendar updated with planned travel, appointments, and agency engagement schedules. - Use Salesforce and MicroStrategy to track performance, analyze trends, and monitor progress toward objectives. - Demonstrate strong attention to detail in documenting activities and following through on commitments. - Manage expenses and submit reports weekly. - Maintain professional appearance and adherence to client's brand standards in all customer interactions. - Store collateral and equipment securely and ensure proper care of company materials. - Maintain a clean and presentable vehicle when conducting joint visits with colleagues. - Flexibility to support occasional additional hours or ad‑hoc duties depending on business needs.

• Drive commercial growth within the fashion vertical • Lead strategic sales conversations with senior client stakeholders • Support a healthy sales pipeline • Partner with Account Directors and delivery teams • Translate complex client needs into clear commercial narratives

• Develops and executes a comprehensive sales strategy for a defined book of business and geographic territory, balancing new client acquisition with growth of existing accounts • Manages an optimized territory through data-informed prioritization of time, client opportunity, and market potential • Identifies, engages, and nurtures key client relationships with decision-makers, influencers, and stakeholders at all levels • Leads the orchestration of tailored, multi-touchpoint sales strategies based on client needs, pipeline dynamics, and strategic goals • Drives expansion playbooks, including therapeutically aligned strategies, renewal opportunities and next-phase conversions, to deepen account value • Collaborates closely with cross-functional teams—including operations, therapeutic strategy, deal strategy, and delivery —to co-develop solutions that address client-specific challenges • Acts as a client champion internally by sharing insights on client culture, preferences, and strategic priorities to enable effective team alignment and proposal development • Educates clients on Syneos Health’s differentiated value proposition, clinical and commercial capabilities, and evolving service offerings • Conducts regular territory performance reviews, forecasts pipeline progression, and adjusts plans based on shifting client and market needs • Maintains up-to-date records of client activity, pipeline, and sales progress within CRM platforms such as Salesforce • Stays current on industry trends, competitor developments, and emerging client needs to continuously refine engagement strategies • Represents Syneos Health at client meetings, industry conferences, and other relevant events to build brand presence and uncover new opportunities