FNTS

Title: Information Security Engineer, FNTS Location: Omaha - FN Tech Ctr time type Full time job requisition id R-20260585 Job Description: ABOUT FNTS As a nationally recognized Cloud Service Provider, FNTS has a proven history guiding our customers through their cloud journey. FNTS has a passion for all things multi-cloud and provides flexible cloud solutions, with a continued focus on orchestrating agility, transparency and IT optimization for our customers, all while keeping cost containment top-of-mind. With an elevated security posture consisting of layered security solutions, FNTS specializes in partnering with customers in highly regulated and compliance-driven industries. Our culture and our employees are the heart of our story – and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: The P2 Engineer in Information Security for FNTS is responsible for the day-to-day maintenance, support, and optimization of security tools and systems. This role provides first-level support while identifying opportunities to enhance operational efficiency and security posture. About This Role: Operations & Tool Management - Conduct daily reviews of all security tools to ensure optimal performance and availability - Monitor and address broken agents, implementing fixes promptly to maintain security posture - Apply patches to tools as required, following change management protocols - Execute deployments as needed, ensuring minimal disruption to operations - Participate in quarterly standup meetings with tool vendors to discuss roadmaps, outstanding tickets, and required escalations Customer Support & Triage - Respond to customer tickets as they are received - Perform first-level triage to assess urgency, scope, and appropriate resolution path - Route complex issues to senior engineers with appropriate context and documentation - Maintain communication with customers throughout the ticket lifecycle Process Improvement, Governance & Compliance - Identify opportunities for improvement in deployment models and operational efficiency - Analyze current processes and make data-driven recommendations for optimization - Assist with AI governance initiatives as they relate to Information Security - Conduct spot checks to ensure adherence to established security policies and procedures - Document audit findings and recommend corrective actions The Ideal Candidate for This Role: Required Qualifications - Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience) - 2-4 years of experience in information security or systems administration - Understanding of security tools, monitoring systems, and incident response - Strong troubleshooting and problem-solving skills - Excellent communication skills for customer interaction and vendor management Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation: Compensation range (base pay): $69,616.00-$114,867.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment: It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: - Medical, Dental, Vision Insurance - 401k, With Matching Contributions - Time Off Programs - Health Savings Account (HSA)/Dependent Care - Employee Banking - Growth Opportunities - Tuition Assistance - Short-Term/Long-Term Disability Insurance Job number: R-20260585 Equal Opportunity & Belonging: FNTS believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

• The Sr IBM iSeries Engineer is responsible for maintaining customer IBM i /iSeries environments and solving technical problems in an efficient manner. • Help plan and migrate customer systems via tape save/restore or software replication. • Expand existing customer environments and ensure proper handling of system backups. • React in a break/fix capacity to escalate technical issues that compromise system operability and functionality. • Work directly with implementations and new projects.

• Develop technical solutions based on customer requirements and needs by leveraging the FNTS product offerings. • Collaborate with the sales team, FNTS architecture and service delivery team, and project management teams and with vendors to create solutions for customers. • Provide leadership to the organization leading to improvement of the current product offerings and new product and service development. • Considering the artistry of the opportunity, present technical solution options and consult with the client on recommendations. • Consult with sales executives and brand leadership to develop strategies and plans for key accounts. • Create document & analyze market and competitive data, pricing, value proposition, and TCO/ROI analysis. • Understand the client technical organization and identify key contacts within strategic accounts and develop and maintain relationships. • Ability to learn and become a subject matter expert on assigned FNTS products, FNTS solutions, partner products and partner solutions. • Provides expertise & consultation to lead client facing engagements. • Create quality deliverables to ensure the proposed solution or design is accurate and compelling. • Supports client due diligence and scoping activities. • Completes sales certification and accreditations for major partners and resellers. • Review proposals w/ sales and brand team to ensure they meet the customer requirements. • Participate in tradeshows, seminars, customer and partner events as needed

• Accountable for key outcome metrics, including revenue growth, profit growth, and total offering performance. • Monitors weekly and quarterly sales and operational metrics. • Maintain a deep understanding of market dynamics, develop robust business plans, and enable offering Go To Market (GTM) readiness. • Influence engineering on service offering roadmap to ensure competitiveness and meeting customer needs. • Uses internal and external sources to develop market Points of View (POV), using primary (e.g. customers, prospects) and secondary research to maintain a robust outside-in perspective on market requirements. • Articulate market dynamics to the broader sales and engineering teams. • Gather market requirements to support design and validation of offering and recommend differentiation strategy and value proposition. • Supports development of offering business plans (e.g. financial/resource capacity forecasting). • Collaborates with sales and marketing on GTM and channel enablement plans. • Develops and executes client prospecting and sales programs. • Builds learning programs and sales enablement assets (i.e., sales battlecards) • Works with finance and pricing to analyze offering performance, gaps, and opportunities. • Drives win/loss data collection and analysis.

• Maintain customer environments and solve technical problems efficiently • Help plan and migrate customer systems via tape save/restore or software replication • Expand existing customer environments • Ensure proper handling of system backups • React in a break/fix capacity to escalate technical issues • Perform reporting functions as required or requested by customer • Support cases and incidents/problems not solvable by Ops • Installation, maintenance and configuration of ISV products • Assist with hardware configuration and upgrades • Work as part of a multi-disciplinary team migrating customer environments with minimal impact • Write and maintain system documentation • Work with customers to accomplish their migration to FNTS or remote management setup • Install new software (OS & major subsystem) releases while working with customer on timing/testing/implementation • Maintain golden/sandbox systems for templates • Participate in technical infrastructure projects as the Mainframe SME • Occasional after hours and weekend support