GO-Global Outsourcing Inc

Role Description The Operations Specialist plays a key role in supporting the operational delivery of in‑person events and virtual engagement activities for a global leading hotel company’s Field Sales team. This role helps ensure commercial initiatives are delivered consistently, efficiently, and in alignment with established operational processes, while also contributing to performance tracking, activity reporting, and operational visibility. Working in close partnership with the Business Development Managers and cross‑functional stakeholders, the Operations Specialist supports the execution of events, virtual programs, and commercial initiatives that strengthen relationships with travel advisors and enhance market engagement. The role combines hands‑on operational coordination with structured activity tracking and basic reporting to help measure effectiveness, support decision‑making, and ensure continuous improvement across Field Sales initiatives. Key Responsibilities - Events Operations - Coordinate end‑to‑end operational support for key in‑person events hosted by the Field Sales team, including City Hub‑style events and international sales initiatives, from planning through post‑event follow‑up. - Execute logistics for small‑scale events (typically 30–60 attendees) using established procedures, timelines, and checklists. - Order and arrange pre‑approved supplies, equipment, catering, and services in line with standard operating guidelines. - Liaise with approved venues and vendors to confirm availability, logistics, and standard terms, escalating issues or exceptions as required. - Partner with internal stakeholders to ensure clear communication, alignment, and timely execution before, during, and after events. - Provide on‑site operational support when attending events, including coordination of set‑up, real‑time assistance during delivery, and close‑out activities. - Maintain accurate and up‑to‑date operational documentation, including vendor contacts, venue information, and event records. - Demonstrate flexibility by supporting broader operational initiatives and ad‑hoc responsibilities as assigned. - Virtual Engagement - Coordinate the operational delivery of recurring virtual engagement activities for the Field Sales team, tailored by country and region and aligned with established formats. - Support execution of a structured virtual engagement calendar that complements global sales initiatives and reinforces key regional priorities. - Partner with internal stakeholders to collect, organize, and prepare required content ahead of each virtual engagement. - Coordinate with Marketing teams to route materials for review and approval in line with established processes. - Support post‑engagement follow‑up by organizing feedback, participation data, and basic performance insights. - Operations Support - Provide day‑to‑day administrative and operational support to the Field Sales team in partnership with the Operations Manager. - Accurately enter and maintain event and activity data in internal tracking systems to support visibility into commercial support efforts. - Assist with the operational execution of commercial initiatives such as discovery days, quizzes, and related engagement activities. - Support preparation of ad‑hoc operational materials, post‑event summaries, and basic analytics and reporting. Qualifications - Experience coordinating and supporting small‑scale, process‑driven events using standardized procedures and timelines. - Strong organizational skills with the ability to manage multiple tasks and deadlines effectively. - Detail‑oriented and reliable, with a consistent approach to following processes and checklists. - Adaptable and comfortable responding to last‑minute changes or evolving operational needs. - Willingness to support ad‑hoc tasks and flexible working hours when required. - Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Teams; experience with WebEx and Zoom required. - Experience with Salesforce preferred; exposure to reporting or analytics tools is a plus. - Professional demeanor with strong written and verbal communication skills in English. - Experience in the hospitality or travel industry preferred. - Must reside in the UK, with preference for candidates based in or near a major metropolitan area to support occasional travel. - Willingness to travel up to 10% as required. Benefits - Paid holidays - Pension eligibility - Phone allowance

Role Description We are seeking a commercially driven, relationship‑focused professional to support the all‑inclusive and resort portfolio of a leading global hotel company. This role is responsible for driving awareness, engagement, and advocacy across wholesale and travel‑agent channels by translating resort features, experiences, and brand differentiators into clear, compelling, and easy‑to‑sell messages. The position is fully remote, with an expectation of approximately 40% travel within the local market, as well as periodic out‑of‑state travel to support broader sales initiatives. Candidates must live within a one‑hour driving distance of a major airport to enable efficient travel. The role works closely with internal stakeholders to ensure consistent portfolio representation, alignment with commercial priorities, and effective execution of territory strategies within a designated territory. Candidates must reside in California and live within a one‑hour driving distance of a major airport to support frequent travel, primarily within California, with occasional trips to British Columbia. Qualifications - 3–5 years of relevant sales experience within the hospitality or travel industry - Strong relationship‑building and stakeholder‑management skills - Established network of travel advisors, host agencies, consortia, and/or wholesale partners - Proven ability to confidently represent a diverse portfolio of all‑inclusive and resort properties - Excellent communication and presentation skills, both in‑person and virtual - Effective storyteller with the ability to translate resort experiences into engaging narratives - Strong product knowledge and attention to detail - Experience delivering engaging educational sessions and trainings - Solid understanding of the Mexico and Caribbean all‑inclusive and resort landscape - Strong organizational and planning skills - Commercially minded, with the ability to identify opportunity - Comfortable working independently in a field‑based, remote role - High level of professionalism, accountability, and attention to detail - Proficiency with CRM and reporting tools (e.g., Salesforce and Microsoft Office) Requirements - Support revenue‑generating initiatives for all‑inclusive and select resort properties - Build and maintain strong relationships with wholesale partner business development managers and travel agents - Represent all‑inclusive and resort properties through various sales methods - Plan and execute joint sales initiatives with wholesale partners - Deliver compelling, tailored sales presentations and materials - Provide engaging product education to travel advisors - Develop concise selling tools and support materials - Maximize advisor reach during interactions and events - Accurately record and maintain all sales activities in Salesforce - Maintain an up‑to‑date Outlook calendar - Manage expenses and ensure timely submission of documentation - Participate professionally in required meetings and internal forums - Collaborate effectively with internal stakeholders - Demonstrate flexibility to work non‑standard hours - Analyze wholesaler and travel‑agent account profiles - Develop account‑specific sales strategies - Segment and prioritize partners based on performance - Customize presentations and messaging - Review performance trends with partners - Leverage market insights and advisor feedback Company Description

Role Description The Leisure Business Development Manager is responsible for driving sales growth for a leading global hotel company's portfolio by strengthening relationships with leisure travel agencies, luxury agencies, and key wholesalers within a designated region. This role focuses on influencing travel bookers, increasing room night production, and positioning the company’s resort and all-inclusive properties as the preferred choice for clients. The position combines strategic business development, partner engagement, commercial analysis, and execution of impactful sales activities across virtual, in-person, and event-based channels. This role is ideal for a highly motivated commercial professional with strong relationship-building skills and a passion for the leisure travel segment. This is a remote position; however, candidates must be based in or near Chicago and live within convenient proximity to a major airport to support frequent travel. Qualifications - Experience in leisure, luxury, or wholesale travel sales; hospitality or hotel sales experience preferred. - Strong communication, presentation, and relationship-building skills. - Ability to analyze commercial data and translate insights into actionable strategies. - Proficiency in Salesforce, MicroStrategy, Microsoft Outlook, Word, Excel, and PowerPoint. - Strong organizational skills with attention to detail and follow-through. - Comfortable traveling approximately 30–50% within the designated region, with occasional international trips. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Professional appearance and adherence to company brand standards. - Flexibility to support occasional additional hours or ad-hoc activities when needed. - Candidates must be based in the specified location and live within reasonable proximity to major airports to support required travel. Requirements - Manage and grow relationships with assigned leisure agencies and wholesalers within a designated region to achieve room night and market share growth. - Build and maintain productive relationships with wholesale partner BDMs through joint sales calls, trainings, webinars, and regional events. - Conduct regular virtual and in-person sales calls, webinars, and advisor visits to promote awareness of the company's resort and all-inclusive portfolio. - Deliver polished and relevant sales presentations and materials to maximize booking potential. - Attend and host travel advisor engagement events across leisure, wholesale, resort, and all-inclusive segments. - Analyze market indicators, room night data, partner performance, and industry metrics to categorize and prioritize accounts. - Develop tailored sales strategies for each agency using data-driven insights. - Customize content and presentation materials to align with performance trends and agency needs. - Monitor account performance to identify drivers of growth or decline and proactively pursue new business opportunities. - Strategically manage call frequency and engagement cadence to maximize ROI across the agency and wholesaler portfolio. - Collaborate with the company's teams to organize and execute territory events, activations, and joint initiatives. - Engage with the maximum number of advisors during each activity to broaden commercial impact. - Maintain positive, professional participation in all team meetings and conference calls. - Build and sustain strong working relationships with internal stakeholders. - Maintain accurate and timely documentation of all activities and interactions in Salesforce. - Keep Outlook calendar updated with planned travel, appointments, and agency activity. - Use Salesforce and MicroStrategy to track performance and measure progress toward objectives. - Demonstrate strong attention to detail in tracking, documenting, and following through on tasks. - Manage expenses and submit reports weekly. - Maintain a high standard of professional business appearance in all meetings and sales calls, consistent with the company's brand expectations. - Store collateral and equipment securely in an accessible, weatherproof location. - Follow company guidelines regarding the use of company equipment. - Ensure vehicles (when used with colleagues or leadership) are clean and presentable. - Flexibility to support occasional additional hours or ad-hoc tasks depending on business needs. Benefits - Paid Time Off (PTO) - 401(k) with 3% employer match (after probationary period) - Fully employer-paid medical, dental, and vision insurance - Mobile phone allowance

Role Description The Business Development Manager is responsible for driving commercial growth for a leading global hotel company by engaging targeted travel bookers across host agencies, corporate transient accounts, unmanaged business travel agencies, and government‑focused travel partners within a designated region. The primary focus of this role is to influence partner sales behavior, increase room‑night production, and position the company’s portfolio as the preferred choice for their clients. This role blends strategic business development, partner engagement, account management, and commercial analysis—delivered through a mix of virtual and in‑person sales activities. It is ideal for a proactive, relationship‑driven sales professional with strong commercial acumen and experience in the travel or hospitality sector. This is a remote position; however, the candidate must be based in Pennsylvania, New Jersey, or New York and located within easy access to a major airport to support frequent travel requirements. Qualifications - 3–5 years of related experience in the hospitality or travel industry, particularly in sales or marketing roles. - Experience working with host agencies is a plus. - Event planning experience is an advantage. - Professional appearance and strong business presence. - Self‑motivated, enthusiastic, and committed to achieving results. - Strong verbal and written communication skills. - Ability to build and maintain business relationships across various channels—face‑to‑face, email, video conferencing, and phone. - Strong selling and presentation skills with the ability to influence decision-makers. - Effective analytical skills with the ability to interpret data and apply insights. - Strong administrative and organizational abilities. - Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom. - Experience using Salesforce. - Flexibility to support occasional additional hours or ad‑hoc responsibilities based on business needs. - Must be comfortable working remotely (work from home). Requirements - Ability to travel 30–50% within the designated region, with occasional international trips. - Must hold a valid driver’s license and be able to drive to nearby agency visits when practical (alternative transportation should be used for longer‑distance travel). - Must be based in Pennsylvania, New Jersey, or New York with easy access to a major airport to accommodate frequent travel requirements. Benefits - Maintain accurate and timely documentation of all sales activities and interactions in Salesforce. - Keep Outlook calendar updated with planned travel, appointments, and agency engagement schedules. - Use Salesforce and MicroStrategy to track performance, analyze trends, and monitor progress toward objectives. - Demonstrate strong attention to detail in documenting activities and following through on commitments. - Manage expenses and submit reports weekly. - Maintain professional appearance and adherence to client's brand standards in all customer interactions. - Store collateral and equipment securely and ensure proper care of company materials. - Maintain a clean and presentable vehicle when conducting joint visits with colleagues. - Flexibility to support occasional additional hours or ad‑hoc duties depending on business needs.

Manage and grow relationships with assigned leisure, corporate transient, unmanaged, and government travel agencies within the designated region. Build strong partnerships with agency leaders and partner BDMs through joint sales calls, trainings, webinars, and regional events. Engage front‑line travel advisors through virtual and in‑person sales calls, webinars, and agency visits to strengthen awareness of Client’s portfolio. Deliver relevant and compelling sales presentations promoting Client’s full brand portfolio and segment‑specific offerings. Attend and host advisor engagement events across leisure, corporate, government, and transient travel segments. Analyze account metrics, room night performance, market indicators, and production data to prioritize focus agencies and maximize ROI. Develop tailored sales strategies for each agency using data‑driven insights and performance trends. Customize content and presentations for each interaction based on agency needs and commercial opportunity. Conduct regular reviews with agency contacts to identify reasons behind performance shifts and uncover new opportunities. Strategically manage call frequency and agency engagement plans using call files and performance tracking. Collaborate with Client's corporate teams to plan and execute events, activations, and partner initiatives within the designated region. Engage with the maximum number of travel advisors during each activity to broaden commercial impact. Maintain a positive and professional presence during meetings, conference calls, and internal collaborations. Build and maintain strong relationships with internal stakeholders across sales, marketing, operations, and revenue functions. Maintain accurate and timely documentation of all sales activities and interactions in Salesforce. Keep Outlook calendar updated with planned travel, appointments, and agency engagement schedules. Use Salesforce and MicroStrategy to track performance, analyze trends, and monitor progress toward objectives. Demonstrate strong attention to detail in documenting activities and following through on commitments. Manage expenses and submit reports weekly. Maintain professional appearance and adherence to client's brand standards in all customer interactions. Store collateral and equipment securely and ensure proper care of company materials. Maintain a clean and presentable vehicle when conducting joint visits with colleagues. Flexibility to support occasional additional hours or ad‑hoc duties depending on business needs. 3–5 years of related experience in the hospitality or travel industry, particularly in sales or marketing roles. Experience working with host agencies is a plus. Event planning experience is an advantage. Professional appearance and strong business presence. Self‑motivated, enthusiastic, and committed to achieving results. Strong verbal and written communication skills. Ability to build and maintain business relationships across various channels—face‑to‑face, email, video conferencing, and phone. Strong selling and presentation skills with the ability to influence decision-makers. Effective analytical skills with the ability to interpret data and apply insights. Strong administrative and organizational abilities. Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom. Experience using Salesforce. Flexibility to support occasional additional hours or ad‑hoc responsibilities based on business needs. Must be comfortable working remotely (work from home). Ability to travel 30–50% within the designated region , with occasional international trips . Must hold a valid driver’s license and be able to drive to nearby agency visits when practical (alternative transportation should be used for longer‑distance travel). Must be based in Pennsylvania, New Jersey, or New York with easy access to a major airport to accommodate frequent travel requirements.