This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Wikimedia Foundation is looking for a Senior Program Officer, Content Enablement, to attract new contributors through the education sector and corporate and youth volunteering programs. Reporting to the Director of Content Enablement, you will partner with Wikimedia affiliates and volunteers to offer Wikipedia editing as a structured and recognised volunteering opportunity. - Securing new partnerships with organizations that facilitate structured volunteering programs. - Supporting Wikimedia communities and volunteers to offer training and content challenges through structured volunteering programs. - Developing your understanding of Wikipedia editing practices and policies and guidelines (such as Neutral point of view and Reliable sources) in order to effectively communicate the proposition to partners. - Using readership data and community insights to identify knowledge gaps that match volunteering organizations’ capacities and interests. - Understanding and communicating the needs of volunteering programs to the Product Managers delivering the Contributor Experience strategy. Qualifications - Professional experience in education, youth, and/or volunteer management programs. - Strong facilitation skills and demonstrated ability to build community trust and alignment for both short-term experiments and longer-term collaborations. - Proven flair for communicating ideas, with excellent written and spoken English. - A proactive and flexible approach to working across departments, in a distributed and cross-cultural environment. - Able to connect with partners who are typically based in UTC+2 to UTC-5 timezones and make 3 international trips each year. - Typically requires 5+ years professional experience in addition to a Bachelor’s degree, or 3+ years experience with a Master’s degree; or equivalent work experience. Requirements - You build trust and foster collaboration across complex and cross-cultural environments, especially where shared ownership and influence without authority are key to success. - You are a thoughtful communicator who believes in genuine, inclusive, and equitable engagement with communities and volunteers. Benefits - A competitive, equitable salary based on skills, experience, and location. - Anticipated annual pay range for applicants within the United States: US$94,094 to US$142,196. - Adjustments to pay range for applicants located outside of the US based on the country of hire.

• Monitor and manage program performance and rapidly address shortfalls and negative trends. Work with various department managers and team members to surface and address contributing factors to these declines. • Manage the agency-level relationship through both scheduled agency-level meetings and intermittent concerns and changes. • Manage Maritime programs and act as the primary point of contact for DLA, other agencies, and non-US government NSN contracts. Surface potential changes from each agency and escalates for lobbying intervention. • Oversee new programs, ensuring processes and reports flow smoothly, staff and equipment are added at appropriate times and potential issues surface before they become problematic. • Conduct customer analysis to review margin, growth, and loss within current customers. • Track, manage, and oversee customer activities and internal projects in designated systems.. • Coordinates and facilitate implementation of new procedures, workstations, and automation opportunities. • Oversees compliance and monitoring of FAT testing and other quality test procedures with the suppliers for NSN-based contracts. • Facilitates team resolution of contract non-conformance issues. Works with the team to address non-conformances to resolution and notifies appropriate parties of any quality issues so and ensures appropriate action and resolution can be implemented. • Recruit staff to include interviewing, hiring, assigning work, training, coaching, mentoring, and ensuring consistent application of employee guidelines, processes, and procedures. • Conduct team and one-on-one meetings and foster personal growth opportunities. • Accomplish staff results by communicating job expectations; planning, monitoring, and appraising work; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. • Ability to lead and manage staff from diverse work environments, assign projects and tasks for maximum productivity

• Manage designated programs and systems while serving as a liaison between the department, external communities, and internal offices. • Oversee the intake and review of approximately 17,000 annual conflict-of-interest disclosures, identifying and managing potential conflicts in compliance with federal regulations and organizational policy. • Develop management plans, limit compensation or scope of services, review outside contracts, and collaborate with Cleveland Clinic Innovations and the Law Department. • Educate staff on conflict-of-interest rules and use disclosure management software to support compliance.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a full-time Associate Program Manager (Contractor) to provide critical operational and executional support across Airtable’s Digital Programs portfolio. This role will act as a force multiplier for the team—owning day-to-day program operations so senior program managers can focus on strategy, experimentation, and scaling AI adoption. This contractor role is highly cross-functional and execution-oriented, ideal for someone who thrives in fast-moving environments, enjoys operational ownership, and wants exposure to AI education, community, and customer enablement at scale. What you'll do - Program Operations & Execution - Manage course uploads, updates, and LMS administration for Airtable Academy - Coordinate publishing workflows for the Airtable Effect, our Digital Programs monthly newsletter - Support rolling cohorts of the AI Incubator bootcamp program - Maintain the front-end experiences for Academy and Community, publishing page updates and updating promotions - Community & Support Operations - Assist with post engagement, community moderation, and spam monitoring - Work with internal teams for coordinating and publishing program communications and announcements - Manage the inbox of our Digital Programs email alias and the routing of inbound requests - Oversee both our internal support channels and support ticket integrations related to digital programs - Advocacy & Enablement Support - Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment - Support external collaborators and program participants with operational needs - Maintain clean handoffs between Community, Marketing, Support, and Education teams - Analytics & Cross-Functional Collaboration - Partner with Marketing Ops and Analytics teams for basic reporting and data hygiene - Help track participation, engagement, and program health metrics - Support ad hoc analysis to inform program improvements and capacity planning Qualifications - Highly organized and execution-focused, with strong attention to detail - Comfortable managing multiple workstreams and shifting priorities - Clear communicator who collaborates well across teams - Excited by AI, education, and community—even if you’re early in your career - Experienced with program coordination, operations, or project support (SaaS experience a plus) Requirements - Duration: 6-months, with potential to extend - Start Date: ASAP - Work Schedule: 40 hr / week - Location: Remote (United States) Benefits - Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience. - For all work locations including remote, the hourly rate for this role is: $60 — $80 USD