SupplyCore Inc.

• Develop and maintain relationships with OEM partners, defense industry stakeholders, Security Cooperation organizations, embassy personnel, military representatives, and government customers in support of vehicle sustainment and aftermarket growth initiatives. • Serve as the primary point of contact for assigned OEM relationships, building the bridge between the OEM and customer to develop solutions that meet their requirements. • Develop and maintain a thorough understanding of OEM capabilities, product portfolios, sustainment solutions, and strategic growth initiatives. • Support the Vice President of WSS during customer meetings, capability briefings, industry events, trade shows, and partner engagements. • Build and nurture trusted relationships with customer and end-user communities to better understand mission requirements, sustainment challenges, buying behaviors, and emerging capability needs. • Translate customer and end-user feedback into actionable insights for OEM partners, supply chain stakeholders, and internal teams to support opportunity shaping and solution development. • Serve as a vehicle sustainment and aftermarket support subject matter expert when communicating OEM capabilities to customers and partners. • Assist in evaluating customer and end-user requirements and aligning those requirements with OEM capabilities, supply chain solutions, and SupplyCore offerings. • Support domestic and international customer and end-user engagements through travel, relationship development, market assessments, and opportunity shaping activities. • Facilitate communication and collaboration between OEM partners, supply chain stakeholders, customers, end users, and internal teams. • Monitor industry trends, platform developments, and supplier market activity and provide recommendations to WSS leadership. • Support partnership agreements, supplier initiatives, and strategic growth efforts that strengthen SupplyCore's position within target markets. **Travel** • Willingness and ability to travel domestically and internationally as business needs require (approximately 25-35% of the time)

• Capture and organize business requirements and stakeholder ideas received through the intake process into a backlog of product features, enhancements, and project initiatives. • Lead requirements analysis by working closely with business stakeholders and development teams to identify and estimate feasibility, risks, dependencies, business impact, and resource needs for proposed technology solutions. • Maintain prioritized product roadmaps created from the product backlog and perform release planning to meet technology vision and business strategy. • Lead backlog grooming and deliver business requirements via artifacts such as epics, user stories, well-defined acceptance criteria, wireframe diagrams, process maps, etc. • Participate in the delivery process through attending the necessary meetings, conducting pre-release testing, demonstrating new features for business stakeholders, and gathering stakeholder feedback. • Develop functional application documentation & user guides. • Support IT leadership to implement and incorporate new technology platforms into the digital portfolio. • More than 10% of travel

• Oversee day-to-day communication and problem resolution for all assigned customers following handoff from assigned Military Account Manager. • Partner with assigned Military Account Manager to secure pricing agreements with suppliers, obtaining and submitting quotes to customers. • Educate new customers on the ordering process and registration. Manage customer complaints or issues to timely resolution. • Update the RMS system during status changes from quote to order • Maintain regular follow-up with customers on pending orders and additional opportunities under the TLS Programs. • Obtain necessary sign offs to release orders for invoicing. • Process award notifications in system. • Deliver training and support to new Inside Account Representative and Military Account Managers on all job-related processes and systems. • Oversee executive level opportunities and key business segments.

• Design, develop, and support complex enterprise integrations using Boomi (iPaaS) within hybrid on‑premise and Microsoft Azure cloud environments. • Develop and maintain data integration workflows leveraging Microsoft SQL Server and Transact‑SQL, including stored procedures, data transformations, and performance optimization for high‑volume transactional systems. • Build, configure, and support Microsoft Azure integration services, including Azure Logic Apps, Integration Accounts, and API-driven workflows for B2B and application integrations. • Design and implement EDI integrations, including mapping, trading partner onboarding, document validation, and secure data exchange. • Develop and enhance integration components using C# / .NET technologies, including custom services, APIs, and middleware components supporting integration flows. • Collaborate with business analysts and stakeholders to translate functional requirements into scalable integration and data solutions. • Perform advanced data analysis and troubleshooting across SQL Server, Boomi, and Azure platforms, ensuring data accuracy, integrity, and system performance. • Optimize integration performance through efficient SQL query design, indexing strategies, and data flow optimization. • Participate in solution architecture design sessions, ensuring alignment with enterprise integration and cloud strategies. • Conduct code reviews and enforce standards for integration design, SQL development, and application code quality. • Develop and maintain technical documentation, including integration architecture diagrams, data flow mapping, and deployment procedures. • Provide Level 2 support and participate in incident resolution for integration, database, and EDI-related issues.

Title: Federal Account Manager Location: TX, DC, Remote Job Description: About SupplyCore: SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere. Job Summary: As the Military Account Manager – Federal you will be responsible for driving sales and revenue growth by expanding strategic relationships across U.S. civilian federal agencies, including law enforcement and intelligence organizations. You will support our customers by providing exceptional customer service and aligning our supply chain capabilities to their unique needs. You will also coordinate heavily with both internal teams and supply chain, establishing Dealer of Record opportunities and maintain accurate and detailed data on customer needs and opportunities. Requirements Key Deliverables and Responsibilities: - Generate sales opportunities by proactively working with U.S. civilian federal agencies end-users to understand their needs and objectives while strategically aligning our solutions to meet those needs. - Establish Dealer of Record relationship with supply chain partners and negotiate best possible margin. - Expand customer base by researching and identifying opportunities of existing customers and uncovering and developing new customer relationships and networks throughout the federal sector. Conduct follow-up on leads generated via marketing campaigns and internet inquiries. - Collaborate internally across all supporting resources and teams to ensure customer satisfaction, swiftly address any concerns or issues, and provide feedback on areas of opportunity. - Maintain detailed documentation within the CRM (Customer Relationship Management) software on customer activities (needs, priorities, opportunities, constraints, etc.). - Travel requirements for this position are extensive. Expect approximately 50% of the time to be spent traveling to military bases, attending trade shows, industry events and conferences to expand networks and foster relationships to generate leads for new opportunities. - Stay up-to-date and informed on new product and industry developments and emerging trends of the Military and/or Federal customers and the associated supply chains. Qualifications & Skills: - Higher education preferred. May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience. - Minimum of 4 years of supporting federal law enforcement, homeland security or intelligence agencies. Familiarity with facility operations, training environments and tactical / logistics equipment a plus. - Knowledge of military and government bid process and procurement helpful. Driver’s license required. - Strong desire to work with and support all military services incompletion of their missions. - Excellent verbal and written communication and interpersonal skills with exceptional presentation skills. Must have a professional demeanor displaying the ability to build rapport and develop meaningful relationships with all branches of the military. - Self-driven and proactive in nature with a strong sense of accountability that takes initiative to resolve challenges. - Strong negotiation skills to ensure value for all parties involved. - Exceptional research skills with the ability to gather, analyze, and interpret information in ways to support a solution. - Ability to be mobile and willingness travel by land and air as needed. - Highly meticulous and organized to execute multiple projects at once, adhering to deadlines. - Demonstrates strong team building qualities such as collaborating with internal departments and suppliers - PC proficiency in CRM software (SalesForce) and Microsoft Suite products (Word, Excel, Outlook, PowerPoint, etc.) - Holds U.S. citizenship or permanent residency (green card holder). Benefits - 3 weeks of PTO with a generous accrual policy - Wellness Program - 14 company paid annual Holidays. - Employee Assistance Program (EAP) - Flexible Work Life Balance - Nationwide Medical, Dental, Vision, & FSA - Casual Work Environment - Optional Additional Life Insurance - Progressive Associate Recognition Program - Short- & Long-Term Disability - Company Provided Professional development - Annual social and community events - Annual Education Assistance Program - Company provided PC and office supplies - 401K with bi-weekly Safe Harbor contributions - On-site Free Parking [Hybrid/ In-person] Salary Range: $ - $100,000

• Generate sales opportunities by proactively working with U.S. civilian federal agencies end-users to understand their needs and objectives while strategically aligning our solutions to meet those needs. • Establish Dealer of Record relationship with supply chain partners and negotiate best possible margin. • Expand customer base by researching and identifying opportunities of existing customers and uncovering and developing new customer relationships and networks throughout the federal sector. Conduct follow-up on leads generated via marketing campaigns and internet inquiries. • Collaborate internally across all supporting resources and teams to ensure customer satisfaction, swiftly address any concerns or issues, and provide feedback on areas of opportunity. • Maintain detailed documentation within the CRM (Customer Relationship Management) software on customer activities (needs, priorities, opportunities, constraints, etc.). • Travel requirements for this position are extensive. Expect approximately 50% of the time to be spent traveling to military bases, attending trade shows, industry events and conferences to expand networks and foster relationships to generate leads for new opportunities. • Stay up-to-date and informed on new product and industry developments and emerging trends of the Military and/or Federal customers and the associated supply chains.

• Through exceptional customer service and regular outreach to our customer base, drives, growth of contract sales and service jobs for new and existing customers. • Provide, manage, and document day-to-day communication, support, and problem resolution for all contacts within assigned customer locations while adhering to expected response times and escalation points. • Maintain expert knowledge of assigned contract(s) to educate customers on contract guidelines & restrictions. • Use internal systems to manage various aspects of order activity including placing orders, quotes, proof of delivery, and service requests while adhering to the established time limits and metrics. • Partner with associates to collaborate internally to deliver exceptional service to our customers. • Sourcing of Incidental Service requirements • Assist Sourcing Team in times of high volume

Role Description As a Contract Support Representative, you will serve as the primary contact for our customers and function as the liaison between customers and agencies in overseeing all orders and issues. You will collaborate with various associates and departments to ensure smooth processing of customer orders and provide solutions with respect to evolving customer needs. You will proactively monitor customers’ accounts for potential growth in sales and services. - Through exceptional customer service and regular outreach to our customer base, drives growth of contract sales and service jobs for new and existing customers. - Provide, manage, and document day-to-day communication, support, and problem resolution for all contacts within assigned customer locations while adhering to expected response times and escalation points. - Maintain expert knowledge of assigned contract(s) to educate customers on contract guidelines & restrictions. - Use internal systems to manage various aspects of order activity including placing orders, quotes, proof of delivery, and service requests while adhering to the established time limits and metrics. - Partner with associates to collaborate internally to deliver exceptional service to our customers. - Sourcing of Incidental Service requirements. - Assist Sourcing Team in times of high volume. Qualifications - High School Diploma or GED equivalent. May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience. - 2 years’ experience in a customer service position. Experience supporting government customers, helpful. - Excellent written and verbal communication and people skills. Must enjoy and be comfortable with engaging with customers to exchange information clearly and accurately in all situations. - Bilingual in Japanese and English, with the ability to communicate effectively in both languages. - Highly meticulous and organized to execute multiple tasks at once with different requirements, adhering to deadlines. - Proven ability to shift focus as needed and independently prioritize. - Strong attention to detail is needed. Ability to review and understand multiple contracts and different requirements. - Self-driven and proactive in nature with a strong sense of accountability that takes initiative to complete tasks under minimal supervision. - Ability to be agile and resourceful and use critical thinking to find creative solutions to customer challenges. - Demonstrates strong team building qualities such as assisting team members and collaborating with internal departments of varying levels of expertise, when necessary. - PC proficiency in Microsoft Office (e.g., Outlook, Word, Excel, and PowerPoint). Company Description SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere.

• Support SupplyCore’s compliance program related to U.S. Government contracting requirements, including FAR, DFARS, and agency‑specific regulations. • Assist in identifying compliance risks through review of policies, procedures, and business practices. • Monitor regulatory developments impacting government contractors and help assess business impact. • Assist with internal and external audits, assessments, and compliance reviews, including preparation of documentation and coordination with stakeholders. • Support responses to government or customer inquiries, audits, or investigations. • Help develop, update, and deliver compliance training for employees, including government contracting and ethics topics. • Assist in preparing internal compliance guidance and reference materials. • Review and summarize customer, supplier, and other third-party agreements for compliance and regulatory risks. • Flag issues for escalation to General Counsel or other stakeholders. • Partner with sales, supply chain, operations, and other teams to support compliant business execution and provide periodic training. • Assist with third party audit and other requests for documents and business information.

Vendor Relations Specialist RemoteWeapon Systems Support, 1042 - Weapon Systems Support Full time 1042 Rockford, Illinois, United States Description About SupplyCore: SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere. To learn more visit here; Job Summary: You will analyze data to identify expanded supplier opportunities and be responsible for telling SupplyCore’s story and family of program offerings. You will be responsible for cultivating key industry partnerships that position SupplyCore for growth and expansion in the specialized defense sectors of tactical vehicles, aviation platforms, and replacement parts as well as greenfield projects or initiatives. Research & identify prospective suppliers in the relevant sectors to strategically position SupplyCore for growth. Evaluate potential suppliers against defined criteria to ensure alignment with quality standards and business requirements. Key Deliverables and Responsibilities: - Conduct outreach and initial introduction with targeted suppliers to establish best value relationships. - Analyze market trends and supply chain data to identify growth opportunities in the assigned segment or sector. - Develop and execute strategies to cultivate relationships with high-value suppliers within Weapon Systems supply chain. - Create and maintain a pipeline of potential supplier partners aligned with SupplyCore’s growth objectives and relevant to organization’s contracts. - Provide reports and analysis of relevant market segments to support business development initiatives. - Follow established vendor management processes and frameworks to onboard, nurture, and support vendor relationships, control costs, manage risks and maximize efficiency. - Collect required documentation (e.g. quality certifications, compliance certifications). - Work with supply chain to review performance and escalate issues as needed. - Coordinate with internal stakeholders in sales, operations and marketing to identify supply needs and match them with appropriate supplier capabilities. - Collect and catalog comprehensive information on supplier capabilities, manufacturing processes and product offerings within operational platforms like CRM/Salesforce. - Utilize CRM/Salesforce and proprietary software at the advanced user level. - Perform other vendor relations duties as assigned. Travel - Intermittent travel is expected with several annual trade shows as well as occasional in-person team strategy sessions. No more than 10% travel. Requirements - Bachelor’s degree or equivalent experience in supply chain, logistics or related field. - 2-4 years of applicable experience in defense industry supply chain or vendor relations. - Knowledge of tactical wheeled and tracked vehicles and components preferred; interest or additional knowledge of aviation platforms a plus. - Excellent verbal and written communication skills. Must be able to engage in and exchange communication with others in all situations. - Highly meticulous and organized to execute multiple projects at once, adhering to deadlines. - Strong research skills with ability to identify and evaluate potential suppliers and OEMs in specialized markets. - Self-driven and proactive in nature with demonstrated ability to develop and nurture business relationships. - Ability to work independently, and with a sense of urgency. - PC proficiency in Microsoft Suite products (Word, Excel, Outlook, PowerPoint, etc.) Benefits - Wellness Program - 3 weeks of PTO with a generous accrual policy - Employee Assistance Program (EAP) - Observe 14 annual Holidays. - Nationwide Medical, Dental, Vision, & FSA - Flexible Work Life Balance - Optional Additional Life Insurance - Casual Work Environment - Short- & Long-Term Disability - Progressive Associate Recognition Program - Annual social and community events - Company Provided Professional development - Company provided PC and office supplies - Annual Education Assistance Program - On-site Free Parking [Hybrid/ In-person] - 401K with bi-weekly Safe Harbor contributions Pay: $51,762 - $73,722 Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. SupplyCore collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant see the privacy notice for further details.