• Lead strategic projects with the team/squad • Develop and propose creative initiatives and innovative strategies • Ensure excellent execution within deadlines and budgets • Continuously monitor targets and performance indicators

• Lead social strategy and execution for Consumer Products partnerships and Spanish‑language channels, aligning all content with the franchise’s broader brand voice and marketing objectives. • Develop social content calendars, campaign approaches, and channel‑specific strategies tailored to Spanish‑speaking audiences. • Partner cross‑functionally with marketing, product, integrated teams, and stakeholders to understand priorities, timelines, and KPIs, translating them into effective social plans. • Act as a strategic bridge between business goals and creative execution, helping shape briefs and providing guidance to creative partners. • Manage day‑to‑day social operations: content planning, scheduling, drafting copy, publishing, and community engagement. • Craft culturally relevant, platform‑specific content that resonates with gaming communities. • Create, curate, and elevate content—highlighting creators, UGC, community moments, and Consumer Products stories. • Ensure tone consistency and brand alignment across all channels. • Engage authentically with players, creators, partners, and brands across social platforms. • Support light moderation tasks as needed to maintain a positive and inclusive community environment. • Track social performance across channels, providing insights and data‑driven recommendations. • Contribute to performance dashboards, campaign recaps, and ongoing optimization efforts. • Use data storytelling to demonstrate content impact and inform future planning. • Maintain a strong pulse on social trends, gaming culture, creator ecosystems, and emerging platform behaviors. • Identify opportunities to authentically connect cultural moments to the brand and Consumer Products offerings.

• Lead social strategy and execution for Consumer Products partnerships and Spanish‑language channels, aligning all content with the franchise’s broader brand voice and marketing objectives. • Develop social content calendars, campaign approaches, and channel‑specific strategies tailored to Spanish‑speaking audiences. • Partner cross‑functionally with marketing, product, integrated teams, and stakeholders to understand priorities, timelines, and KPIs, translating them into effective social plans. • Act as a strategic bridge between business goals and creative execution, helping shape briefs and providing guidance to creative partners. • Manage day‑to‑day social operations: content planning, scheduling, drafting copy, publishing, and community engagement. • Craft culturally relevant, platform‑specific content that resonates with gaming communities. • Create, curate, and elevate content—highlighting creators, UGC, community moments, and Consumer Products stories. • Ensure tone consistency and brand alignment across all channels. • Engage authentically with players, creators, partners, and brands across social platforms. • Support light moderation tasks as needed to maintain a positive and inclusive community environment. • Track social performance across channels, providing insights and data‑driven recommendations. • Contribute to performance dashboards, campaign recaps, and ongoing optimization efforts. • Use data storytelling to demonstrate content impact and inform future planning. • Maintain a strong pulse on social trends, gaming culture, creator ecosystems, and emerging platform behaviors. • Identify opportunities to authentically connect cultural moments to the brand and Consumer Products offerings.

Corporate Communications Specialist About the role The Corporate Communications Specialist plays a critical role in shaping clear, timely, and human communications for both employees and customers during moments that matter, ranging from strategic initiatives and organizational updates to issues, incidents, and change. This role sits at the intersection of strategic communications and internal communications, combining strong writing and execution skills with sound judgment, stakeholder partnership, and the ability to operate effectively in fastmoving, ambiguous environments. With an AI‑first mindset, you’ll thoughtfully integrate generative AI and automation into our communications workflows to improve speed, consistency, and impact—while keeping every message human, empathetic, and grounded in sound judgment. The ideal candidate is equally comfortable planning proactive communications and responding quickly when priorities shift. You will partner closely with People & Culture, Product, Customer Success, Legal, and executive leadership to ensure communications are aligned, accurate, and grounded in empathy—always prioritizing trust, clarity, and the employee and customer experience. What you’ll do Strategic & Issues Communications - Support the development and execution of communication plans for strategic initiatives, organizational change, natural disasters, operational updates, and product transitions, incidents, and issues. - Draft clear, concise messaging that translates complex or evolving information into easy-to-understand communications for multiple audiences. - Craft rapid-response communications for time-sensitive situations, including internal updates and, when needed, customer-facing messaging. - Partner with cross-functional stakeholders to gather inputs, assess risk, and align on messaging, timing, and audiences. - Help elevate risks, dependencies, or misalignment that could impact communication effectiveness or trust. Internal Communications & Employee Engagement - Draft and deliver internal communications across channels including email, Microsoft Teams, intranet, leader talking points, presentations, and all-employee meetings. - Support executive and leader communications by developing talking points, FAQs, and messaging guidance that leaders can confidently cascade. - Manage and support internal communications campaigns tied to People & Culture initiatives, company priorities, and culture programs. - Assist with planning and execution of all-employee meetings, including content development, Q&A coordination, and follow-up communications. - Serve as a communications partner to internal teams, advising on message clarity, tone, and channel selection. - Manage email setup and sends in the internal communications platform, Staffbase. Project Management & Execution - Project manage communications workstreams end-to-end, from intake and planning through review, approval, and delivery. - Coordinate reviews and approvals across stakeholders to ensure accuracy, alignment, and timeliness. - Maintain visibility into upcoming communications and help manage prioritization in highly reactive periods. - Use work management tools (Asana) to track requests, deadlines, and dependencies. Measurement & Continuous Improvement - Monitor engagement and feedback across internal communications channels. - Help evaluate what’s working, identify opportunities to improve clarity or reach, and apply learnings to future communications. - Leverage generative AI to improve speed and scale, continuously exploring and responsibly piloting new AI capabilities to enhance outcomes while upholding high standards for judgment, accuracy, and tone What you’ll bring - 5+ years of experience across corporate, internal, or strategic communications, with exceptional writing and editing skills. - Proven ability to operate in fast‑paced, high‑pressure environments, handling sensitive, confidential, and time‑critical communications with sound judgment. - AI‑first communicator, leveraging generative AI and automation to accelerate planning, drafting, and execution while applying human judgment and accountability. - Strong project and stakeholder management skills, able to juggle competing priorities and partner effectively across functions and senior leadership. - Collaborative, curious, and action‑oriented, with comfort navigating ambiguity and driving effective solutions. - Preferred experience in Asana or other work management platforms. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: - Medical, dental, and vision insurance - Remote-flexible workforce - Wellness Programs - 401(k) program with employer match - Flexible paid time off - Generous Parental Leave - Donations for Doers - Pet insurance, legal and identity protection - Tuition reimbursement program