Location: Remote (US or Canada) Type: US - Full-Time; Canada - Independent Contractor About Human Agency We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same. The Opportunity This isn't a job posting with a defined box. It's an open door for someone exceptional who doesn't fit neatly into a single category. You're a builder who's proven you can ship, a generalist who moves between disciplines without losing depth, and an operator who sees AI as the engine for what comes next. We're building ventures, serving clients at the highest level, and moving fast. We need people who can do more than execute a plan — people who can see around corners, build the plan, and then make it real. The Entrepreneur in Residence role exists because the right person is worth more than the right role. We bring you in, spend time understanding where you're most dangerous, and then aim you at the highest-leverage problem we can find. You might end up leading a venture. You might architect a product that changes how clients operate. You might identify a gap nobody else saw and build the thing that fills it. What's certain is this: you'll be building from day one, and the shape of your work will be defined by what you're capable of, not what's written in a job description. What You'll Own - Prototype and explore during an initial discovery period. You'll work closely with studio leadership to build, test, and validate ideas across potential venture opportunities. This is hands-on, not theoretical — you ship working prototypes and learn fast. - Identify and commit to your highest-leverage opportunity. After the discovery period, you'll land on the role or venture where your skills create the most impact. This could be leading a new business, owning a major product initiative, or something we haven't conceived of yet. - Build and ship relentlessly. Whether it's a client engagement, an internal tool, or a new venture, you're responsible for getting real work into the world. You're judged on outcomes, not activity. - Contribute wherever the organization needs you. Before and after you land in your primary role, you'll work across the company — strategy sessions, client projects, product development, team building. Generalists don't wait to be assigned; they see what needs doing and do it. - Raise the standard. You're here to make everyone around you better. That means honest feedback, rigorous thinking, and a refusal to accept work that's merely good enough. Who You Are Experience & Skills - You've built things that shipped — startups, products, tools, systems, or movements. You have proof, not just stories. - You're a generalist with depth. You can talk strategy with a CEO, build a prototype with engineers, and design an experience that users love. You move between disciplines without losing credibility in any of them. - You're AI-native. You've built with LLMs, fine-tuned models, integrated AI tools into workflows, or shipped AI-powered products. You understand the technology and the business implications. - You have a track record of operating in ambiguity. You've started things from scratch, pivoted when necessary, and delivered results without a roadmap. - You can code, or you can design, or you can sell, or you can do all three. You have at least one hard skill at a professional level and enough range to be useful everywhere else. Mindset & Traits - You're an entrepreneur, whether or not you've founded a company. You see opportunities, take ownership, and make things happen without waiting for permission. - You're not looking for a job — you're looking for a launchpad. You want to build something meaningful, and you're willing to earn your way into that opportunity. - You're intellectually honest and comfortable with feedback. You'd rather be wrong and learn than be right and stagnate. - You're energized by high standards and great people. Mediocrity bores you. Working with exceptional teammates on hard problems excites you. - You trust yourself. You've been in situations where nobody had the answer, and you figured it out. - You can show us something you've built. If you can't attach proof to your application, don't apply. Compensation & Logistics - This is a full-time role and fully remote within the US or Canada. - Compensation is competitive and commensurate with experience. We'll discuss specifics during the interview process. - Occasional travel is required. - You'll need to provide evidence of something you've built as part of your application. A GitHub repo, a live product, a case study, a portfolio — something that proves you ship. Applications without this will not be considered. Equal Opportunity Commitment Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

• Own the lifecycle of AI solutions from initial research to AWS deployment. • Design and implement production-grade RAG pipelines and agentic workflows using Python. • Build systems that handle real-world "messy" data (PDFs, scanned docs, images, full motion video) and ensure they are performant and scalable. • Evaluate new models (LLMs, embedding models, object detection) and run experiments to prove what actually works. • Partner with the team to document architectures, contribute to technical reports for contract deliverables, and participate in pre-sales calls to architect solutions for complex client needs.

With more than 30 years in business, Mindex is a product and services company with a proven track record of delivering successful software and product solutions. We specialize in agile software development, cloud professional services, and the creation of innovative, homegrown products. Our team has built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up-giving us firsthand experience in designing, developing, supporting, and scaling modern software in real‑world environments. We're proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our roster of satisfied clients and #ROCstar employees continues to grow, we're always looking for talented people who want to make an impact. Are you ready to join our team? We are seeking a skilled AI Conversation Engineer to join our team. The AI Conversation Engineer will design, architect, and implement robust conversational AI systems (chatbots, voice assistants, or virtual agents) that drive real business value across enterprise systems, with extensive use of Python, SQL, and modern data engineering frameworks. Essential Functions: - Define conversation flows and dialogue architectures to support multi-turn, context-aware, natural dialogs utlizing tools such as Dialogflow CX. - Develop, write, and optimize prompts to guide large-language models (LLMs) or other generative models toward accurate, context-appropriate, safe outputs - Fine-tune and/or adjust models (when applicable), including prompt tuning, fine-tuning, or parameter optimization, to align model behavior with product and user goals. - Integrate conversational AI with existing backend systems via APIs and data pipelines; ensure seamless data flow, context handling, and retrieval when needed. - Iterate on conversation design through testing: run A/B tests, user simulations, evaluate model outputs (with both automated metrics and human review), debug edge cases, and improve performance over time. - Collaborate closely with product managers, UX / conversation designers, data engineers, and other stakeholders to define requirements, ensure ethical and safe model behavior, and deliver polished user experiences. - Apply MLOps best practices to model versioning, testing, monitoring, and deployment. - Experience with CI/CD pipelines using GitHub Actions, GitOps, GCP-native tools, Azure DevOps, and Jenkins is helpful.

About the Role Anju Software is seeking an entrepreneurial, technical, execution-oriented Internal AI Automation Lead to identify, design, and deploy workflow automations across the business with agentic AI. This role is focused on eliminating internal friction, reducing manual work, and increasing operating leverage across Sales, Professional Services, Internal Operations, Customer Support, Finance, and HR. You will operate using modern AI tools and automation frameworks to ship functional, production-ready internal solutions that save time, reduce cost, and improve execution speed. You will be expected to ship working systems, not ideas. What You’ll Do Workflow Discovery & Prioritization - Embed with business teams to observe manual, repetitive, or high-friction processes - Map end-to-end workflows and identify automation opportunities - Quantify time, cost, and risk reduction potential Rapid Automation Development Build internal tools using: o Python, Node, or similar scripting languages o LLM Coding Agents (Claude Code, Codex, ect) o RAG frameworks (LangChain, vector DBs) Automation tools - Integrate with internal systems (CRM, Jira, NetSuite, Teams, etc.) - Deploy secure, production-grade internal automations AI Application Design - Translate messy operational tasks into structured automation logic - Implement human-in-the-loop controls where required - Ensure proper data handling and security where needed What This Role Is NOT - Not a product manager - Not an AI research role - Not a strategy-only position This is a hands-on builder role focused on operational leverage. Required Experience - 2+ years in software engineering, automation engineering, or technical operations - Demonstrated ability to independently ship working automation projects - Demonstrated ability to ship working agentic AI projects - Experience building with LLM APIs and modern AI tooling - Comfortable working across APIs and integrating disparate systems - Strong understanding of data security and responsible AI use - Highly self-directed; comfortable operating without detailed requirements Ideal Candidate Traits - Thinks “Why are humans doing this?” by default - Bias toward shipping over perfection - Comfortable prototyping and iterating quickly - Able to operate in ambiguity and prioritize independently - Balances speed with compliance awareness - Understands business impact, not just technical elegance - Stays fully up to date with latest AI developments Bonus Experience - Experience in life sciences, healthcare, or regulated environments - Familiarity with audit trails and validation constraints - Exposure to SaaS operations (sales, implementation, support) - Experience with BI tools and financial reporting systems Why This Role Matters This role will help transform how the organization works internally - reallocating human expertise away from repetitive tasks and toward high-value work. This is a rare opportunity to shape the operating model of a global life sciences software company through applied AI. About Anju Software Anju Software delivers end-to-end solutions for the life sciences industry, supporting clinical trials, medical affairs, and scientific data management with precision, compliance, and operational rigor. Our products help pharmaceutical, biotech, and medical device companies bring therapies to market faster and more efficiently. Anju is part of Valsoft Corporation, a global acquirer and operator of vertical market software businesses. Valsoft invests with a long-term mindset, empowering each company to operate autonomously while benefiting from shared capital and operational expertise. We are entering a new phase of growth, focused on embedding AI deeply into our systems and workflows. We are excited to add talent who will help lead our transformation into a truly agentic, automation-driven organization that redefines how work gets done in life sciences.