With more than 30 years in business, Mindex is a product and services company with a proven track record of delivering successful software and product solutions. We specialize in agile software development, cloud professional services, and the creation of innovative, homegrown products. Our team has built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up-giving us firsthand experience in designing, developing, supporting, and scaling modern software in real‑world environments. We're proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our roster of satisfied clients and #ROCstar employees continues to grow, we're always looking for talented people who want to make an impact. Are you ready to join our team? We are seeking a skilled AI Conversation Engineer to join our team. The AI Conversation Engineer will design, architect, and implement robust conversational AI systems (chatbots, voice assistants, or virtual agents) that drive real business value across enterprise systems, with extensive use of Python, SQL, and modern data engineering frameworks. Essential Functions: - Define conversation flows and dialogue architectures to support multi-turn, context-aware, natural dialogs utlizing tools such as Dialogflow CX. - Develop, write, and optimize prompts to guide large-language models (LLMs) or other generative models toward accurate, context-appropriate, safe outputs - Fine-tune and/or adjust models (when applicable), including prompt tuning, fine-tuning, or parameter optimization, to align model behavior with product and user goals. - Integrate conversational AI with existing backend systems via APIs and data pipelines; ensure seamless data flow, context handling, and retrieval when needed. - Iterate on conversation design through testing: run A/B tests, user simulations, evaluate model outputs (with both automated metrics and human review), debug edge cases, and improve performance over time. - Collaborate closely with product managers, UX / conversation designers, data engineers, and other stakeholders to define requirements, ensure ethical and safe model behavior, and deliver polished user experiences. - Apply MLOps best practices to model versioning, testing, monitoring, and deployment. - Experience with CI/CD pipelines using GitHub Actions, GitOps, GCP-native tools, Azure DevOps, and Jenkins is helpful.

About the Role Anju Software is seeking an entrepreneurial, technical, execution-oriented Internal AI Automation Lead to identify, design, and deploy workflow automations across the business with agentic AI. This role is focused on eliminating internal friction, reducing manual work, and increasing operating leverage across Sales, Professional Services, Internal Operations, Customer Support, Finance, and HR. You will operate using modern AI tools and automation frameworks to ship functional, production-ready internal solutions that save time, reduce cost, and improve execution speed. You will be expected to ship working systems, not ideas. What You’ll Do Workflow Discovery & Prioritization - Embed with business teams to observe manual, repetitive, or high-friction processes - Map end-to-end workflows and identify automation opportunities - Quantify time, cost, and risk reduction potential Rapid Automation Development Build internal tools using: o Python, Node, or similar scripting languages o LLM Coding Agents (Claude Code, Codex, ect) o RAG frameworks (LangChain, vector DBs) Automation tools - Integrate with internal systems (CRM, Jira, NetSuite, Teams, etc.) - Deploy secure, production-grade internal automations AI Application Design - Translate messy operational tasks into structured automation logic - Implement human-in-the-loop controls where required - Ensure proper data handling and security where needed What This Role Is NOT - Not a product manager - Not an AI research role - Not a strategy-only position This is a hands-on builder role focused on operational leverage. Required Experience - 2+ years in software engineering, automation engineering, or technical operations - Demonstrated ability to independently ship working automation projects - Demonstrated ability to ship working agentic AI projects - Experience building with LLM APIs and modern AI tooling - Comfortable working across APIs and integrating disparate systems - Strong understanding of data security and responsible AI use - Highly self-directed; comfortable operating without detailed requirements Ideal Candidate Traits - Thinks “Why are humans doing this?” by default - Bias toward shipping over perfection - Comfortable prototyping and iterating quickly - Able to operate in ambiguity and prioritize independently - Balances speed with compliance awareness - Understands business impact, not just technical elegance - Stays fully up to date with latest AI developments Bonus Experience - Experience in life sciences, healthcare, or regulated environments - Familiarity with audit trails and validation constraints - Exposure to SaaS operations (sales, implementation, support) - Experience with BI tools and financial reporting systems Why This Role Matters This role will help transform how the organization works internally - reallocating human expertise away from repetitive tasks and toward high-value work. This is a rare opportunity to shape the operating model of a global life sciences software company through applied AI. About Anju Software Anju Software delivers end-to-end solutions for the life sciences industry, supporting clinical trials, medical affairs, and scientific data management with precision, compliance, and operational rigor. Our products help pharmaceutical, biotech, and medical device companies bring therapies to market faster and more efficiently. Anju is part of Valsoft Corporation, a global acquirer and operator of vertical market software businesses. Valsoft invests with a long-term mindset, empowering each company to operate autonomously while benefiting from shared capital and operational expertise. We are entering a new phase of growth, focused on embedding AI deeply into our systems and workflows. We are excited to add talent who will help lead our transformation into a truly agentic, automation-driven organization that redefines how work gets done in life sciences.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description GHX is seeking a Software Engineer III to work on our innovative Content Tooling solution. This individual will be responsible for the creation, implementation, and support of AI-powered software solutions that enhance content creation, management, and automation capabilities. Reporting to the Manager, Software Engineering, the Software Engineer III will analyze, design, program, debug, and modify software enhancements and/or new products leveraging modern AI technologies including Large Language Models (LLMs), AI agents, and intelligent automation tools. This role is responsible for interacting with users to define system requirements and/or necessary modifications in an Agile/Scrum environment. Responsibilities - Design and implement AI-powered content tooling solutions using modern AI technologies (Claude, Copilot, AI Agents, MCP servers) - Develop and integrate LLM-based features for content generation, analysis, and automation - Design and implement REST API solutions to support AI agent workflows and content processing pipelines - Build and maintain MCP (Model Context Protocol) servers for seamless AI tool integration - Develop responsive UI applications using modern frameworks (React, Angular, TypeScript, JavaScript) - Translate ideas into clear, maintainable code with minimal supervision - Perform code reviews and provide constructive feedback to ensure high-quality deliverables - Coordinate with cross-functional teams including product, UX, and offshore development teams in an Agile/Scrum environment Qualifications - Proficient with multiple technologies including AI/LLM integration, modern web frameworks, and cloud services - Strong understanding of AI agent architectures, prompt engineering, and LLM API integration - Identifies, implements, and applies best practices for AI-powered applications; is the “go to” person on the team - Ability to handle multiple projects and possesses a proven track record of high-quality deliverables - Delivers code with high quality and throughput consistently - Effectively communicates technical concepts to both technical staff and cross-functional teams with varying degrees of technical experience - Understands and can explain up and downstream impacts across products, teams, and the organization - Possesses a broad understanding of Agile/LEAN principles and ability to apply agile methodology effectively Requirements - Bachelor’s degree in Computer Science, Engineering, or related degree - 5+ years of related software development experience using modern programming languages (Python, Java, TypeScript, or similar) - Hands-on experience with AI technologies (Large Language Models like Claude/GPT, AI coding assistants like GitHub Copilot, AI agent frameworks, MCP servers or similar integration patterns) - Experience with REST API design and implementation, and developing web applications using modern frameworks (React, Angular, Vue, or similar) - Experience with automated testing frameworks, CI/CD pipelines, code reviews, and Agile/Scrum development environments Benefits - Health, vision, and dental insurance - Accident and life insurance - 401k matching - Paid-time off - Education reimbursement Company Description GHX: It's the way you do business in healthcare. Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

• Product-Centric Development: Designing and executing experiments to improve GenAI capabilities. This isn't just about 'accuracy' in a vacuum—it's about optimizing for user value, reliability, and cost-effectiveness. • Evaluation Systems: Building the 'Golden Path' for quality. You will design and implement robust, multi-dimensional evaluation suites (e.g., using 'LLM-as-a-judge,' semantic checks, and unit tests) to ensure our features are production-ready and hallucination-resistant. • Advanced RAG & Reasoning Optimization: Implementing and tuning advanced retrieval strategies (e.g., hybrid search, reranking, agentic retrieval) and optimizing complex reasoning loops (e.g., CoT, ReAct) to make our current and future agents smarter and more reliable. • Production-Grade Model Tuning: Overseeing supervised fine-tuning (SFT) and Parameter-Efficient Fine-Tuning (LoRA) workflows to adapt models to our specific product domains. • Performance & Cost Engineering: Balancing the 'Quality-Cost-Latency' triangle. You will find ways to maintain high-quality outputs while optimizing token usage and reducing inference latency.