Job Closed

This listing is no longer active.

AI Conversation Engineer - Remote (Req. #752)

AI EngineerMachine Learning EngineerOtherRemoteMid Level

Location

New York

Posted

89 days ago

Salary

0

Seniority

Mid Level

Job Description

AI Conversation Engineer - Remote (Req. #752)

Mindex

With more than 30 years in business, Mindex is a product and services company with a proven track record of delivering successful software and product solutions. We specialize in agile software development, cloud professional services, and the creation of innovative, homegrown products. Our team has built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up-giving us firsthand experience in designing, developing, supporting, and scaling modern software in real‑world environments. We're proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our roster of satisfied clients and #ROCstar employees continues to grow, we're always looking for talented people who want to make an impact. Are you ready to join our team? We are seeking a skilled AI Conversation Engineer to join our team. The AI Conversation Engineer will design, architect, and implement robust conversational AI systems (chatbots, voice assistants, or virtual agents) that drive real business value across enterprise systems, with extensive use of Python, SQL, and modern data engineering frameworks. Essential Functions: - Define conversation flows and dialogue architectures to support multi-turn, context-aware, natural dialogs utlizing tools such as Dialogflow CX. - Develop, write, and optimize prompts to guide large-language models (LLMs) or other generative models toward accurate, context-appropriate, safe outputs - Fine-tune and/or adjust models (when applicable), including prompt tuning, fine-tuning, or parameter optimization, to align model behavior with product and user goals. - Integrate conversational AI with existing backend systems via APIs and data pipelines; ensure seamless data flow, context handling, and retrieval when needed. - Iterate on conversation design through testing: run A/B tests, user simulations, evaluate model outputs (with both automated metrics and human review), debug edge cases, and improve performance over time. - Collaborate closely with product managers, UX / conversation designers, data engineers, and other stakeholders to define requirements, ensure ethical and safe model behavior, and deliver polished user experiences. - Apply MLOps best practices to model versioning, testing, monitoring, and deployment. - Experience with CI/CD pipelines using GitHub Actions, GitOps, GCP-native tools, Azure DevOps, and Jenkins is helpful.

Job Requirements

  • Bachelor’s Degree in Computer Science or equivalent experience preferred.
  • 5 plus years of experience in software engineering with a strong focus on Python development and strong problem-solving skills
  • Demonstrated experience in conversation architecture / design: defining dialogue flows, state/context management, branching logic, user experience considerations in conversational UI.
  • Deep expertise in prompt engineering: writing, testing, and refining prompts to guide large language or generative models toward desired behavior, leveraging techniques like few-shot, zero-shot prompting, chain-of-thought, role prompting, or context conditioning.
  • Experience with model tuning (prompt tuning, fine-tuning, hyperparameter adjustment) or otherwise optimizing model outputs to meet quality, safety, and reliability standards.
  • Practical experience with at least one conversation / agent platform (e.g. Dialogflow preferred; or other chatbot/voice-bot platforms / agent frameworks). Ability to build, deploy, and maintain agents on such platforms.
  • Experience with API integration; connecting the conversational agent to backend services, databases, or external APIs to fetch or store context, user data, or dynamic content.
  • Solid conversation design experience; understanding of user-centered design, usability, natural language understanding / generation, user experience (UX) considerations, tone and style, context management, fallback and error handling.
  • Strong communication skills, ability to collaborate across disciplines (product, design, engineering, data), and translate technical AI capabilities into user-facing solutions.
  • Curiosity about latest developments in AI / NLP / LLMs, willingness to experiment, learn, and refine prompts / models / flows continually.
  • Physical Conditions/Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • No heavy lifting is expected. Exertion of up to 10 lbs.

Benefits

  • Health insurance
  • Paid holidays
  • Flexible time off
  • 401k retirement savings plan and company match with pre-tax and ROTH options
  • Dental insurance
  • Vision insurance
  • Employer paid disability insurance
  • Life insurance and AD&D insurance
  • Employee assistance program
  • Flexible spending accounts
  • Health savings account with employer contributions
  • Accident, critical illness, hospital indemnity, and legal assistance
  • Adoption assistance
  • Domestic partner coverage
  • Mindex Perks
  • Tickets to local sporting events
  • Teambuilding events
  • Holiday and celebration parties
  • Professional Development
  • Leadership training
  • License to Udemy online training courses
  • Growth opportunities
  • The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role; and compensation decisions are dependent on the facts and circumstances of each case.
  • The range for this role is $90,000 - $140,000.
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over sponsorship of an employment Visa at this time.

Related Job Pages

More AI Engineer Jobs

Valsoft Corporation logo

Internal AI Automation Lead- Anju US

Valsoft Corporation

Valsoft Corporation acquires and builds market software solutions. The company invests in stable businesses and aims to foster an entrepreneurial environment post-acquisition to gr

AI Engineer89 days ago

About the Role Anju Software is seeking an entrepreneurial, technical, execution-oriented Internal AI Automation Lead to identify, design, and deploy workflow automations across the business with agentic AI. This role is focused on eliminating internal friction, reducing manual work, and increasing operating leverage across Sales, Professional Services, Internal Operations, Customer Support, Finance, and HR. You will operate using modern AI tools and automation frameworks to ship functional, production-ready internal solutions that save time, reduce cost, and improve execution speed. You will be expected to ship working systems, not ideas. What You’ll Do Workflow Discovery & Prioritization - Embed with business teams to observe manual, repetitive, or high-friction processes - Map end-to-end workflows and identify automation opportunities - Quantify time, cost, and risk reduction potential Rapid Automation Development Build internal tools using: o Python, Node, or similar scripting languages o LLM Coding Agents (Claude Code, Codex, ect) o RAG frameworks (LangChain, vector DBs) Automation tools - Integrate with internal systems (CRM, Jira, NetSuite, Teams, etc.) - Deploy secure, production-grade internal automations AI Application Design - Translate messy operational tasks into structured automation logic - Implement human-in-the-loop controls where required - Ensure proper data handling and security where needed What This Role Is NOT - Not a product manager - Not an AI research role - Not a strategy-only position This is a hands-on builder role focused on operational leverage. Required Experience - 2+ years in software engineering, automation engineering, or technical operations - Demonstrated ability to independently ship working automation projects - Demonstrated ability to ship working agentic AI projects - Experience building with LLM APIs and modern AI tooling - Comfortable working across APIs and integrating disparate systems - Strong understanding of data security and responsible AI use - Highly self-directed; comfortable operating without detailed requirements Ideal Candidate Traits - Thinks “Why are humans doing this?” by default - Bias toward shipping over perfection - Comfortable prototyping and iterating quickly - Able to operate in ambiguity and prioritize independently - Balances speed with compliance awareness - Understands business impact, not just technical elegance - Stays fully up to date with latest AI developments Bonus Experience - Experience in life sciences, healthcare, or regulated environments - Familiarity with audit trails and validation constraints - Exposure to SaaS operations (sales, implementation, support) - Experience with BI tools and financial reporting systems Why This Role Matters This role will help transform how the organization works internally - reallocating human expertise away from repetitive tasks and toward high-value work. This is a rare opportunity to shape the operating model of a global life sciences software company through applied AI. About Anju Software Anju Software delivers end-to-end solutions for the life sciences industry, supporting clinical trials, medical affairs, and scientific data management with precision, compliance, and operational rigor. Our products help pharmaceutical, biotech, and medical device companies bring therapies to market faster and more efficiently. Anju is part of Valsoft Corporation, a global acquirer and operator of vertical market software businesses. Valsoft invests with a long-term mindset, empowering each company to operate autonomously while benefiting from shared capital and operational expertise. We are entering a new phase of growth, focused on embedding AI deeply into our systems and workflows. We are excited to add talent who will help lead our transformation into a truly agentic, automation-driven organization that redefines how work gets done in life sciences.

United States
Job Closed
AI Engineer89 days ago
OtherRemoteTeam 1,001-5,000Since 2010H1B No Sponsor

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description GHX is seeking a Software Engineer III to work on our innovative Content Tooling solution. This individual will be responsible for the creation, implementation, and support of AI-powered software solutions that enhance content creation, management, and automation capabilities. Reporting to the Manager, Software Engineering, the Software Engineer III will analyze, design, program, debug, and modify software enhancements and/or new products leveraging modern AI technologies including Large Language Models (LLMs), AI agents, and intelligent automation tools. This role is responsible for interacting with users to define system requirements and/or necessary modifications in an Agile/Scrum environment. Responsibilities - Design and implement AI-powered content tooling solutions using modern AI technologies (Claude, Copilot, AI Agents, MCP servers) - Develop and integrate LLM-based features for content generation, analysis, and automation - Design and implement REST API solutions to support AI agent workflows and content processing pipelines - Build and maintain MCP (Model Context Protocol) servers for seamless AI tool integration - Develop responsive UI applications using modern frameworks (React, Angular, TypeScript, JavaScript) - Translate ideas into clear, maintainable code with minimal supervision - Perform code reviews and provide constructive feedback to ensure high-quality deliverables - Coordinate with cross-functional teams including product, UX, and offshore development teams in an Agile/Scrum environment Qualifications - Proficient with multiple technologies including AI/LLM integration, modern web frameworks, and cloud services - Strong understanding of AI agent architectures, prompt engineering, and LLM API integration - Identifies, implements, and applies best practices for AI-powered applications; is the “go to” person on the team - Ability to handle multiple projects and possesses a proven track record of high-quality deliverables - Delivers code with high quality and throughput consistently - Effectively communicates technical concepts to both technical staff and cross-functional teams with varying degrees of technical experience - Understands and can explain up and downstream impacts across products, teams, and the organization - Possesses a broad understanding of Agile/LEAN principles and ability to apply agile methodology effectively Requirements - Bachelor’s degree in Computer Science, Engineering, or related degree - 5+ years of related software development experience using modern programming languages (Python, Java, TypeScript, or similar) - Hands-on experience with AI technologies (Large Language Models like Claude/GPT, AI coding assistants like GitHub Copilot, AI agent frameworks, MCP servers or similar integration patterns) - Experience with REST API design and implementation, and developing web applications using modern frameworks (React, Angular, Vue, or similar) - Experience with automated testing frameworks, CI/CD pipelines, code reviews, and Agile/Scrum development environments Benefits - Health, vision, and dental insurance - Accident and life insurance - 401k matching - Paid-time off - Education reimbursement Company Description GHX: It's the way you do business in healthcare. Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

United States
Job Closed

Staff AI Engineer

Clarity Innovations

An education technology company based in Portland, Oregon, Clarity Innovations offers consulting, marketing strategy, and other services designed to match "prom

AI Engineer89 days ago

• Product-Centric Development: Designing and executing experiments to improve GenAI capabilities. This isn't just about 'accuracy' in a vacuum—it's about optimizing for user value, reliability, and cost-effectiveness. • Evaluation Systems: Building the 'Golden Path' for quality. You will design and implement robust, multi-dimensional evaluation suites (e.g., using 'LLM-as-a-judge,' semantic checks, and unit tests) to ensure our features are production-ready and hallucination-resistant. • Advanced RAG & Reasoning Optimization: Implementing and tuning advanced retrieval strategies (e.g., hybrid search, reranking, agentic retrieval) and optimizing complex reasoning loops (e.g., CoT, ReAct) to make our current and future agents smarter and more reliable. • Production-Grade Model Tuning: Overseeing supervised fine-tuning (SFT) and Parameter-Efficient Fine-Tuning (LoRA) workflows to adapt models to our specific product domains. • Performance & Cost Engineering: Balancing the 'Quality-Cost-Latency' triangle. You will find ways to maintain high-quality outputs while optimizing token usage and reducing inference latency.

Spain
Job Closed
ECS Tech Inc logo

AI Developer – Model Creation & Full Stack (Python)

ECS Tech Inc

All candidates must meet the following criteria: Must be a US Citizen, no dual Citizenships. Must be able to secure a Public trust clearance. Must be able to work across multiple programs across the Federal and DOD space. The core values that ECS looks for in an engagement manager include: Teamwork, Respect, Accountability, Integrity, and Leadership.

AI Engineer89 days ago
OtherRemoteH1B No Sponsor

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description ECS is seeking an AI Developer to work in our Memphis, TN office (Remote Considered). We are seeking a highly skilled AI Developer with expertise in machine learning model creation and full-stack application development. The ideal candidate will be excited to join an organization that is heavily investing in AI. This role requires the need to build high performance Python-based AI/ML solutions capable of processing extremely large data sets and integrating them into scalable web applications, including LLMs. This role also requires strong problem-solving skills, a deep understanding of AI frameworks, and the ability to work across the entire technology stack. Key Responsibilities: - AI/ML Model Development: - Design, build, fine-tune, and train machine learning and deep learning models using Python. - Perform data preprocessing, feature engineering, and model optimization. - Evaluate models using domain appropriate metrics and improve performance iteratively. - Deploy custom models to production environments (cloud/on-premises) using MLOps best practices. - Full-Stack Development: - Develop high throughput, event-driven microservices (RESTful APIs, GraphQL) for application backends and MCP servers to serve AI models. - Build responsive and user-friendly front-end interfaces for AI-powered applications. - Integrate AI models into web and mobile applications. - Ensure scalability, security, and performance of deployed solutions. - Collaboration & Documentation: - Work closely with data scientists, developers, frontend developers, and product managers. - Document model architectures, APIs, and deployment processes. - Participate in code reviews and maintain high coding standards. Qualifications - Programming: Strong proficiency in Python (NumPy, Pandas, scikit-learn, TensorFlow, PyTorch, Transformers). - Full Stack: Experience with backend frameworks (Django, Flask, FastAPI) and frontend frameworks (React, Angular, or Vue.js). - Databases: Knowledge of SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis). - DevOps & Deployment: Familiarity with Docker, Kubernetes, CI/CD pipelines, and cloud platforms (AWS, Azure, GCP). - Version Control: Proficiency with GitHub workflows. - Mathematics & AI Concepts: Strong understanding of statistics, linear algebra, and machine learning algorithms. Requirements - Salary Range: $150,000 - $165,000 Benefits - General Description of Benefits

United States
Job Closed