This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description LeapPoint is seeking a strategic Program Director to lead delivery of our vision of Connected Work® for the world’s biggest brands, where we help clients optimize their content supply chain by strategically integrating people, processes, and Adobe technology to address board-level challenges and fuel marketing transformation at an unprecedented pace. In this role, you will help our clients by: - Aligning their teams with organizational strategies - Transparently conveying business and ROI costs - Building a well-integrated technology stack to jumpstart their digital transformation As a Program Director at LeapPoint, you will have the opportunity to: - Lead Strategic Account Planning: - Develop and execute comprehensive account strategies to align content supply chain solutions with client needs and organizational objectives - Work with the Sales Director to identify growth opportunities and develop strategic business plans that drive revenue growth, cost reductions, and increase profitability - Lead Digital Transformation: - Spearhead digital transformation initiatives by leveraging cutting-edge technologies and process improvements to optimize the content supply chain - Drive adoption of innovative tools and methodologies to enhance efficiency and scalability - Develop Roadmaps: - Work with the delivery team and client to create and maintain detailed program roadmaps, outlining account objectives, milestones, timelines, and resource requirements to ensure successful delivery of content supply chain solutions - Adapt plans as needed to address evolving business priorities - Strategy & Impact: - Create, define, and implement program strategies to achieve measurable impact, including cost savings, improved delivery timelines, and enhanced content quality - Establish KPIs and success metrics to track progress and outcomes - Team Leadership & Collaboration: - Provide delivery oversight and escalation pathways for the program teams and client - Provide senior leadership to the account team - Lead cross-functional teams of project managers, strategy consultants, and Adobe MarTech experts, fostering a culture of accountability, innovation, and excellence - Partner with internal and external stakeholders to identify business challenges, propose solutions, and align program and project resources to deliver on the program - Risk Management: - Identify potential risks to program delivery and implement mitigation strategies to ensure on-time, on-budget execution - Client Engagement: - Expand relationships and points of contact within the client - Serve as a trusted advisor, providing strategic guidance and ensuring solutions meet their unique needs - Present updates, insights, and recommendations to senior leadership and key stakeholders - Continuous Improvement: - Monitor industry trends, emerging technologies, and best practices to refine and enhance content supply chain processes over time Qualifications - 8+ years of program management experience leading complex implementations of multiple SaaS platforms - Experience in Adobe content supply chain solutions and GenAI preferred - Proven track record of leading large-scale, complex digital transformation initiatives with measurable outcomes - Exceptional client-facing skills with a demonstrated ability to build trust and grow strategic partnerships - Ability to influence stakeholders at all levels - Primary experience in managing projects related to two or more workstreams (Workfront, AEM, SaaS integration, process optimization, etc.) - Experience in strategic account planning and managing high-value client relationships - Strong strategic thinking and problem-solving skills - Expertise in roadmap development and program execution Attributes - Results-driven, adaptable, and collaborative - Passion for driving innovation and impact - Track record of doing things that haven’t been done before and thriving in ambiguity Certifications - PMP, Agile, Lean Six Sigma, or Adobe Workfront Certified Project Manager a plus Travel - This position may require approximately 10-20% travel EEO Statement LeapPoint, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

• Design the process to deliver hardware products, accessories and variants • Lead implementation of tools and workflows to support this process • Own execution of specific projects, working with commercial, marketing and operations teams • Keep everyone in the loop and make product, engineering, commercial and marketing feel supported • Lead and grow a team of Program Managers

About Multi Media, LLC Multi Media, LLC is the company behind Chaturbate, one of the most heavily trafficked live streaming platforms in the world. We support a global network of independent content creators and millions of real-time viewers, delivering interactive video at scale. Our infrastructure handles complex broadcasting, low-latency streaming, and high-engagement user experiences. All live, all the time. We’re building a platform where creators can express themselves freely and grow their communities, where viewers discover and interact with creators they’re drawn to, and where the team behind it is challenged, trusted, and responsible for shaping the experience of millions of users around the world. We value people who take initiative, stay curious, and care deeply about the quality and impact of what they build. The Role We’re looking for an experienced individual contributor to own SaaS operations and vendor governance across the company. In this role, you’ll transform reactive vendor management into a proactive, scalable governance function, bringing visibility, control, and cost optimization to a rapidly growing SaaS ecosystem. As the company has scaled rapidly, our SaaS footprint has expanded to 700+ applications representing approximately $29M in annual spend. This role plays a critical part in bringing structure, visibility, and governance to that ecosystem as the organization continues to grow. What You’ll Do SaaS Portfolio Governance - Own the end-to-end SaaS portfolio, including inventory, usage analytics, access controls, renewal calendar, and spend visibility, using SaaS Management Platforms (e.g., BetterCloud). - Drive portfolio consolidation and proactively identify Shadow IT, redundancy, and optimization opportunities. - Report regularly on SaaS spend, risk, and portfolio health to leadership. Vendor, Renewal & Lifecycle Management - Own the commercial and governance lifecycle of SaaS vendors, including contracts, SLAs, renewals, and compliance alignment. - Lead comprehensive renewal planning and execution 90-120 days in advance, ensuring predictable budgeting, cost optimization, stakeholder coordination, and avoidance of misaligned auto-renewals.  - Manage vendor escalations, conduct Quarterly Business Reviews (QBRs) with strategic partners, and execute third-party risk assessments (TPRM) via Vanta. Financial & Cloud Spend Governance - Partner with Finance to provide accurate SaaS spend forecasting, budgeting inputs, and detailed ROI analyses (including Total Cost of Ownership and business cases) for vendor decisions and investment approvals. - Own financial governance and cost optimization for Google Cloud usage, focusing on spend visibility, rightsizing, and committed-use optimization. Cross-Functional & Process Standardization - Partner with IT, Security, Legal, Finance, and Engineering to support vendor onboarding, security assessments, and integration planning. - Standardize SaaS onboarding, access, and approval workflows across departments, and proactively track adoption rate, compliance metrics, and standardization success across the organization.

• Develop, monitor, evaluate and report on KPIs, benchmarks and vendor score cards to drive program performance for Healthesystems and our customers. • Drive the creation and delivery of executive-level analysis, key insights and presentations while managing stakeholder expectations, escalating risks and issues appropriately. • Support sales and account management, as a program performance SME, in customer presentations and business reviews. • Evaluate, document and communicate value derived from program performance initiatives and recommend program performance improvement opportunities. • Research and understand market dynamics, as it relates to program performance. • Forecast trends and report findings to customers and to executive management, leveraging customer insight to assist in the development of strategic performance goals.