Job Closed
This listing is no longer active.
We're the tech company next door.
Senior Program Manager (Vendor Management)
Location
United States
Posted
127 days ago
Salary
0
Seniority
Senior
Job Description
Senior Program Manager (Vendor Management)
Multi Media, LLC
About Multi Media, LLC Multi Media, LLC is the company behind Chaturbate, one of the most heavily trafficked live streaming platforms in the world. We support a global network of independent content creators and millions of real-time viewers, delivering interactive video at scale. Our infrastructure handles complex broadcasting, low-latency streaming, and high-engagement user experiences. All live, all the time. We’re building a platform where creators can express themselves freely and grow their communities, where viewers discover and interact with creators they’re drawn to, and where the team behind it is challenged, trusted, and responsible for shaping the experience of millions of users around the world. We value people who take initiative, stay curious, and care deeply about the quality and impact of what they build. The Role We’re looking for an experienced individual contributor to own SaaS operations and vendor governance across the company. In this role, you’ll transform reactive vendor management into a proactive, scalable governance function, bringing visibility, control, and cost optimization to a rapidly growing SaaS ecosystem. As the company has scaled rapidly, our SaaS footprint has expanded to 700+ applications representing approximately $29M in annual spend. This role plays a critical part in bringing structure, visibility, and governance to that ecosystem as the organization continues to grow. What You’ll Do SaaS Portfolio Governance - Own the end-to-end SaaS portfolio, including inventory, usage analytics, access controls, renewal calendar, and spend visibility, using SaaS Management Platforms (e.g., BetterCloud). - Drive portfolio consolidation and proactively identify Shadow IT, redundancy, and optimization opportunities. - Report regularly on SaaS spend, risk, and portfolio health to leadership. Vendor, Renewal & Lifecycle Management - Own the commercial and governance lifecycle of SaaS vendors, including contracts, SLAs, renewals, and compliance alignment. - Lead comprehensive renewal planning and execution 90-120 days in advance, ensuring predictable budgeting, cost optimization, stakeholder coordination, and avoidance of misaligned auto-renewals. - Manage vendor escalations, conduct Quarterly Business Reviews (QBRs) with strategic partners, and execute third-party risk assessments (TPRM) via Vanta. Financial & Cloud Spend Governance - Partner with Finance to provide accurate SaaS spend forecasting, budgeting inputs, and detailed ROI analyses (including Total Cost of Ownership and business cases) for vendor decisions and investment approvals. - Own financial governance and cost optimization for Google Cloud usage, focusing on spend visibility, rightsizing, and committed-use optimization. Cross-Functional & Process Standardization - Partner with IT, Security, Legal, Finance, and Engineering to support vendor onboarding, security assessments, and integration planning. - Standardize SaaS onboarding, access, and approval workflows across departments, and proactively track adoption rate, compliance metrics, and standardization success across the organization.
Job Requirements
- You Have
- 5+ years of experience in SaaS management, IT operations, or technical program management
- Hands-on experience with SaaS Management Platforms (BetterCloud, Zylo, Torii, or similar)
- Proven track record managing large-scale SaaS vendor portfolios (100+ applications, $10M+ annual spend preferred), including renewals and lifecycle governance.
- Experience collaborating cross-functionally with Finance, Security, Legal, and IT stakeholders.
- Strong analytical skills, with experience building dashboards, reports, and cost forecasts (BigQuery experience is a plus).
- Working knowledge of SOC 2 or other security compliance frameworks
- Ability to operate independently, take ownership, and thrive in ambiguous, minimally structured environments.
- Demonstrated ability to proactively identify and address Shadow IT and unmanaged SaaS usage
- Bonus Points:
- 2+ years of experience as an Administrator for Google Workspace, Jira, or Slack
- Information Technology Infrastructure Library (ITIL), PMP, or similar certifications
- Experience building SaaS governance programs
- Familiarity with IAM protocols (SAML, OIDC, OAuth)
- Experience using Google Workspace as primary Identity Provider for SaaS governance (SAML/SCIM configuration without Okta/Azure AD)
- Experience with scripting languages (Python or Go) to automate workflows
- Exposure to AI governance frameworks or emerging technology evaluation.
- Experience with Cloud Billing APIs and BigQuery exports for advanced cost analysis
- Experience with Google Cloud Platform (GCP) or Amazon Web Services (AWS) billing and cost optimization
Benefits
- What You’ll Get
- Fair and competitive base salary
- Fully Remote Optional
- Health, Vision, Dental, and Life Insurance for you and any dependents, with policy premiums covered by the Company
- Long & Short term disability insurance
- Unlimited PTO
- Annual Year-End Company Closure
- Optional 401k with 5% matching
- 12 Paid Holidays
- Paid Lunches in-office, or if Remote, a $125/week stipend via Sharebite
- Employee Assistance and Employee Recognition Programs
- And much more!
- The Base Salary range for this position is $135,000 - $165,000 USD. This range reflects base salary only and does not include additional compensation or benefits. The range displayed reflects the minimum and maximum range for a new hire across the US for the posted position. A candidate’s specific pay will be determined on a case-by-case basis and may vary based on the candidate’s job-related skills, relevant education, training, experience, certifications, and abilities of the candidate, as well as other factors unique to each candidate.
- Please note: All offers from Multi Media, LLC are made only after a structured, multi-step recruiting process that includes live interviews, followed by a verbal offer before any written agreement is extended. Official communications, including from interviewers, will only come from email addresses ending in @multimediallc.com.
- Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage people from underrepresented groups to apply!
Related Guides
Related Categories
Related Job Pages
More Program Manager Jobs
Program Analyst
HealthesystemsHealthesystems is a specialty provider of innovative medical cost management solutions for workers’ comp industry.
• Develop, monitor, evaluate and report on KPIs, benchmarks and vendor score cards to drive program performance for Healthesystems and our customers. • Drive the creation and delivery of executive-level analysis, key insights and presentations while managing stakeholder expectations, escalating risks and issues appropriately. • Support sales and account management, as a program performance SME, in customer presentations and business reviews. • Evaluate, document and communicate value derived from program performance initiatives and recommend program performance improvement opportunities. • Research and understand market dynamics, as it relates to program performance. • Forecast trends and report findings to customers and to executive management, leveraging customer insight to assist in the development of strategic performance goals.
Program Coordinator, WA
Intuition RoboticsIntuition Robotics is on a mission to care for our older adult population with an empathetic AI companion, allowing them to live healthier, happier and more independent lives. Our ground breaking technology synthesizes empathy to create an AI companion that establishes a trusted relationship, maintains high engagement and drives behavior change in older adults. Intuition Robotics' award-winning product, ElliQ®, is an empathetic proactive care companion for older adults. ElliQ, helps keep users healthy, engaged, and motivated, while alleviating the effects of loneliness and social isolation.
Intuition Robotics is on a mission to empower older adults to live happier, healthier, and more independent lives at home. Our award-winning product, ElliQ, is a proactive AI companion that helps keep older adults healthy, engaged, and happy at home while alleviating the effects of loneliness and social isolation. Harnessing the unique bond formed between ElliQ and her members, she is able to help them reach their health and wellness goals and get the help they need in time. ElliQ is being offered today to older adults via government agencies for the aging across the US and healthcare partners. We are rapidly expanding our customer base in the US through partnerships with health plans, state governments, and local area agencies on aging (AAA). Our team operates in a fast-paced and agile environment. We all place a heavy emphasis on creative problem-solving and personal accountability to ensure we’re delivering excellence for our customers and the older adults we serve. Do you want a job working for a high-growth company that is both challenging & involves working closely with people? Do you want to work with robots that help people live more fulfilling lives? This might be the job for you. The Program Coordinator will be responsible for the ongoing operation and growth success of account(s) in WA State, partnering closely with the Program Manager and reporting to the Head of Customer Operations. As part of the Program Coordinator role, you will be responsible for organizing and coordinating ElliQ programs with our partners and customers. The Program Coordinator will oversee account management and deployment of the program for local partners, providing training, guidance, support, demo sessions, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success. The individual in this role will work closely with case managers and team members from all local partners. But most importantly, will be helping adults learn more about how ElliQ can be an amazing companion for them. The Program Coordinator will work closely with market engagement leadership to identify partnership opportunities that align with our market-specific ElliQ activation goals. Success will be measured by network penetration, community engagement and retention, and performance. Responsibilities: Work closely with partners (care teams and case managers from Area Agencies on Aging, State Government and Health Plans) to promote project objectives and account growth remotely and on-site. Responsible for collaborating with partners to recruit and enroll eligible ElliQ users Oversee implementation and ongoing management of our partners by following best practices. Work closely with Intuition Robotics team to help build awareness and exposure of partners’ ElliQ program Regularly review customer reports to assess the health of the account Identify additional opportunities to add value through ElliQ for our customers and users Serve as the voice of the customer, providing product feedback and customer needs Ongoing communication with internal teams to ensure project success, discussing challenges, incentives, and changes within the market This job requires travel throughout the WA state and the US. Minimum of 2 years experience in account management or customer success Bachelor’s degree Great organizational skills Great people and communication skills. Live & breathe talking to customers and helping them! A passion for helping people Experience as a care manager or care coordinator - an advantage Self-starter with an exceptional ability to identify knowledge gaps and work to learn what you don’t already know Excellent customer service, coaching, and training skills. Proven problem-solving abilities. Ability to deliver results while working in a highly independent and fast-paced environment - previous experience at start-up is an advantage Technical orientation Must have reliable transportation to visit partner communities from time to time
2026 Spring Agriculture Experience Program
Innovative Ag ServicesInnovative Ag Services Co. is a full service farm cooperative offering a complete line of supplies and services to meet all of your farm needs. We provide value-added products and services to over 5,000 members in the grain, agronomy, feed, energy and building supply markets. To better serve you, our 33 locations are conveniently located throughout northeast and central Iowa and southwest Wisconsin. Innovative Ag Services was incorporated in 2005 to ensure that our customers had access to the best products and services available. Since our founding, we have grown in size and territory through multiple mergers and acquisitions and have achieved over $1 billion in annual sales. Our more than 325 dedicated employees play an important role in this growth and success.
Innovative Ag Services - Agriculture Experience Program: Program Summary The IAS Agriculture Experience Program is a work experience program that provides participants with the opportunity to gain knowledge and develop skills and work habits within the agriculture industry; increasing the potential for future employment success when they are ready to look for permanent placement. Participants are given the opportunity to experience real-world, on-the-job training, to help them gain hands-on experience in the field of agriculture. Benefits : Gain knowledge and practical skills Get a complete understanding and first-hand look at how a cooperative operates Meet influential people and solidify customer relationships Potential future job offers IAS is looking for candidates who are enthusiastic about acquiring experience within the agriculture industry in the following areas: Operations, Transportation or Location Customer Service, at a variety of locations. Ideal candidates are typically current student professionals, or high school students, who are interested in studying within in an agricultural program and looking to gain entry-level work experience within the industry. Must be at least 18 years of age or older to apply and be considered. The duration of the program will be from mid-March 2026 through June 2026. Job Descriptions Innovative Ag Services offers experience within the following departments below. Customer Service – Provides customer service and accurate accounting functions at the location for the benefit of IAS and its member owners. Major Accountabilities: The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Conduct counter sales and process incoming calls in a friendly, courteous manner. Conduct weighing of grain and farm supply products; grading of incoming grain. Assist in the processing of daily location grain tickets when needed. Communication of grain transactions and transportation needs. Inventory control, physical count and accurate billing. Operations – Providing daily location operations support in an efficient and safe manner including, but not limited to, unloading and loading grain trucks, working with grain bins, filling ammonia tanks and fertilizer trucks. Major Accountabilities: The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Assist with the distribution of farm supply products and grain when assigned. Follow company policies and procedures regarding safety and conduct. Create a positive, professional image to customers and community. Ideal candidates will need to be able to work independently on many projects at once, while ensuring accuracy as top priority. Candidates must be comfortable with heights and climbing on occassion. Transportation – Provides safe and efficient transportation of commodities and farm supply products for the benefit of IAS and its member owners. Major Accountabilities: The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Must have a valid driver’s license and/or the ability to obtain additional proper licensure to haul for IAS (example – Class A or Seasonal CDL license). Follow company policies and procedures regarding safety and conduct. Create a positive, professional image to customers and community. Additional Requirements and Preferred Abilities for All Positions Knowledge, Skills, Abilities: Displays a high level of initiative, effort, and commitment towards completing assignments efficiently. Ability to organize, deal with change effectively, and work on multiple tasks concurrently. Basic computer skills. Strong people skills, good phone etiquette, follows directions, meets deadlines. Ideal candidates are typically current student professionals, or high school students who are interested in studying within in an agricultural program and looking to gain entry-level work experience within the industry. Physical Requirements/Environmental Adaptability: Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds. Flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Also, trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time. Some tasks involve repetitive motion. Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products. Personal Protective Equipment may be required for some tasks. Additional Requirements and Timelines: Must be at least 18 years of age to apply and be considered. Completion of Drug Screen and Background Check prior to hire. Program duration: mid-March to the end of June. Hours worked will fluctuate with seasonal demands. This program has the opportunity to fulfill internship or work experience requirements. Innovative Ag Services is an Equal Employment Opportunity Employer
Program Manager
Paragon OneFlexible, remote externships at US companies for students around the world.
Company Description Paragon One helps students get professional experience easily to explore careers, build their resumes, and land jobs. We believe that every student will have the ability to easily access professional experience in the future to launch their careers. For enterprises who want to engage early talent without draining managerial resources, Paragon One’s platform saves companies time and money while helping them scale student engagement and hit their DE&I goals. Paragon One has served thousands of students on the path to 3X growth in 2021. Enterprises partnering with Paragon One include Facebook, PwC, Pfizer, National Geographic, HP, Snapchat, and Cloudflare. Job Description We are looking for program managers with a passion for education and career training to improve students' success and experience on Paragon One remote externship programs. By preparing and delivering sessions, coaching, and helping students working on different projects for partner companies, we expect program managers to achieve a high program completion rate and student satisfaction. Outcomes: Achieve 80% completion rate for programs managed Achieve an avg rating of 9.0+ out of 10 on the sessions facilitated Qualifications Requirements: Completed a Bachelor's degree (MBA completed or in the course is a plus) 3+ years of professional experience in program management, project management, or management/ strategy consulting Experience with video conferencing software like Zoom Personal access to reliable technology and a stable wifi connection Additional Information This is a contractor position with a flexible commitment between 15h-40h per week.




