• Owns full strategic direction and coverage of regional map • Strong focus on assessing needs and issues in order to maintain existing Install Base • Focus on and setting upgrade pricing strategies • Develop strategies to expand footprint within existing install base • Develop strategy to effectively approach Academic accounts • Must learn both platform technologies and expertly present to all segments of the market • Manage and nurture relationships with the installed base • Conduct quarterly business reviews with customers • Identify and capitalize on upgrade sales opportunities • Provide continuous support throughout the product lifecycle • Primary contact for all installations relative to options and upgrades available • Investigates customer complaints and coordinates the mediation until customer satisfaction • Leverage the clinical applications team to ensure optimal utilization of the Accuray systems

• Proactively source and qualify borrowers, brokers, and referral partners through outbound calls, follow-ups, and relationship building • Develop and execute strategies to drive immediate growth in monthly funding volume and revenue through both Direct and Indirect sales channels. • Educate prospects on private lending products, terms, and qualification criteria • Manage, coach, and develop the sales team to transition from “order takers” to “proactive closers,” ensuring they hit KPIs and revenue goals. • Build, expand, and manage a robust network of ISO brokers, ensuring strong partnerships and high-volume lead generation. • Lead the risk assessment and structuring of deals, ensuring proper stacking analysis, financial evaluation, and underwriting practices. • Manage and lead negotiations, ensuring successful deal closures, especially in complex or challenging situations. • Monitor sales performance data, track KPIs, and analyze trends to refine strategies and optimize team results. • Collaborate with underwriting, funding, and operations teams to ensure smooth execution of deals and support team goals. • Foster a high-energy, competitive, and results-driven culture within the team while maintaining ethical and professional standards.

• Own and grow the East Coast sales territory • Drive new business development while supporting existing customers • Manage a consultative sales process (typical sales cycles of 3–9 months) • Lead customer meetings, presentations, and product demonstrations • Serve as the primary commercial contact for customers • Collaborate with internal teams on proposals, order execution, and customer support • Represent the company at industry events and customer meetings

• Build and maintain strong relationships with existing and prospective clients through exceptional service and consultative selling • Manage, coach, and develop a team of Territory Managers, providing ongoing training, guidance, and performance support • Execute regional sales plans and team goals aligned with company objectives • Collaborate with sales leadership to identify growth opportunities and optimize territory coverage • Monitor performance, analyze sales trends, and contribute to forecasting and reporting • Support planning and execution of regional sales meetings and key trade show events • Represent Harper Group and our brands at industry trade shows and customer meetings • Perform additional duties as needed to support a dynamic, growth-focused sales organization