• Own and execute onboarding and administrative offboarding workflows, collaborating with Grooming Ops and People team members to ensure compliant documentation, system access setup and removal, and smooth employee lifecycle transitions. • Support the execution and continuous improvement of People Ops processes, leveraging systems and automation to drive efficiency and scalability. • Maintain People data accuracy and reporting integrity, supporting process improvements through routine audits and data validation. • Support compliance administration across the People function, including workplace policies and practices, employee benefits processes, and federal and multi-state reporting requirements, ensuring documentation, audits, and day-to-day operations align with applicable local, state, and federal regulations. • Manage early-stage employee lifecycle workflows - from offer through Day 1 readiness - ensuring accuracy, compliance, and a seamless transition to active employment, including offer letter preparation, background check coordination, account provisioning, orientation scheduling, and I-9 verification. • Serve as a primary point of contact for employee inquiries related to People Ops policies, benefits, and compliance, providing timely and professional support. • Maintain and update standard operating procedures (SOPs) to ensure consistency, operational clarity, and process efficiency. • Maintain HRIS data integrity through regular audits, accurate record-keeping, and reporting support (Rippling experience preferred). • Build and maintain strong working knowledge of Rippling reporting, supporting routine People data requests and collaborating with People Ops leadership on more complex reporting and analysis initiatives. • Support People Ops initiatives and projects by executing assigned workstreams and contributing to process and system improvements. • Manage HR documentation and mail intake, ensuring timely processing, secure record-keeping, and accurate personnel file maintenance. • Partner with People Ops leadership to support compliance initiatives and ensure adherence to federal, state, and local labor laws by staying up to date on employment regulations, supporting audits and reporting requirements.

• Own the end-to-end new hire process from offer acceptance through the first 90 days • Administer offer letters, employment agreements, CIAA, consent/release forms • Conduct background checks and reference checks • Create and manage Notion onboarding checklists • Set up Boulder platform accounts • Partner with managers to prepare for new hire onboarding • Facilitate new hire orientations • Support employee lifecycle changes within Rippling, Lattice, and employee files • Submit and track hardware requests • Partner with the People team to maintain accurate and up-to-date data across all HR systems • Support documentation administration for 30/60/90-day new hire reviews • Complete and verify employee I-9s • Maintain compliant and accurate personnel files • Serve as primary point of contact for external employment verifications • Provide support for employee inquiries and general People Ops questions • Serve as a responsive and trusted People Operations resource for employees and managers • Support a positive and consistent employee experience across the organization • Collaborate with the People team on culture and engagement initiatives to help make Boulder a great place to work • Support monthly All Hands content from the People team (e.g., new hire introductions, anniversaries, employee changes) • Contribute to cross-functional partnerships that strengthen connection, communication, and engagement

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting employee inquiries and managing communications effectively. - Partner with stakeholders from all employee support teams (Payroll, Benefits, Compensation, Talent Success, IT, Legal, etc.) to assist in answering a broad range of employee questions using a shared services support model. - Serve as the first point of contact for employee inquiries in ServiceNow, responding to and resolving cases within SLA on a variety of topics (onboarding, benefits, time off, payroll, company policies, Workday support, offboarding). - Maintain cases in your ServiceNow queue and effectively manage communications with employees, meeting case closure and SLA adherence goals. Qualifications - You have 1+ years of HR-related experience (could include HR exposure through classes or coursework). - You possess excellent written and verbal communication skills - you can deliver both good and bad news in a professional, compassionate manner. - You have outstanding problem-solving skills and a strong focus on customer satisfaction. - You have an eye for process improvement - you leave it better than you found it. - You can work collaboratively in a fast-paced, team-oriented environment while quickly adapting to evolving processes, policies, and technological advancements. - You are a self-starter who can work reliably in a remote setting. - You have high attention to detail and the ability to maintain flawless accuracy. - You have an understanding of HR processes and systems, including ServiceNow HRSD and Workday (preferred). Benefits - Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. - IntelliPro provides a comprehensive benefits package, all subject to eligibility. Company Description Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. - Dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. - Equal Opportunity Employer valuing diversity and not discriminating based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. - Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants.

Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. Job Overview As a Lead People Partner, you’ll join Socure’s People Team as an experienced HR people partner supporting a defined client group—typically executive leaders or high-impact teams. In this role, you’ll deliver people programs, advise on complex employee relations, drive organizational effectiveness, and shape a healthy, inclusive culture through strategic partnership and guidance. The Lead People Partner leverages full HR lifecycle expertise, advanced knowledge of employment law, strong service orientation, sound judgment, and influential leadership to achieve business objectives. This position uses survey analysis, people analytics, and generative AI to identify trends, calibrate key processes, and propose impactful interventions. Job Responsibilities - Serve as a strategic advisor to business leaders on complex talent, organization design, and culture matters. - Lead program delivery for people strategy, performance management, engagement, and promotion cycles. - Diagnose team and leadership effectiveness; propose and drive targeted interventions. - Investigate and resolve complex employee relations cases, ensuring compliance with legal requirements and company policy. - Track and analyze people data for trends, reporting insights to guide business decisions. - Deliver manager coaching, leadership enablement, and support on difficult ER, development, and performance conversations. - Partner on organizational change management and team health planning, including onboarding and integration. - Develop and socialize frameworks for talent succession, mobility, and advancement. - Escalate sensitive or high-risk issues; act as a trusted escalation point for client group leaders. - Utilize survey analysis and AI-enabled HR platforms to inform decision making and optimize processes. - Model and promote a positive, inclusive culture through exceptional communication, collaboration, and empathy. - Foster accountability, continuous learning, and process improvement by sharing knowledge across teams. - Represent the People Partner function in cross-functional and executive forums. Job Requirements - Bachelor’s degree required; advanced HR certification or MBA preferred. - 6–8 years of relevant HRBP, HR, or people-facing experience supporting senior leaders. - In-depth knowledge of HR policies, case management, employment law, and compliance. - Track record of coaching managers, managing complex employee relations, and driving people analytics. - Experience designing and implementing organizational change, talent strategies, and succession planning. - Strong communication, influencing, and stakeholder management skills. - Working proficiency with HRIS (e.g., Workday), reporting, and AI/survey analysis platforms. - High emotional intelligence and ability to manage sensitive information with integrity. - Commitment to Socure’s mission, values, and embracing diversity, equity, and inclusion. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! YouTube | LinkedIn | X (Twitter) | Facebook