This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting employee inquiries and managing communications effectively. - Partner with stakeholders from all employee support teams (Payroll, Benefits, Compensation, Talent Success, IT, Legal, etc.) to assist in answering a broad range of employee questions using a shared services support model. - Serve as the first point of contact for employee inquiries in ServiceNow, responding to and resolving cases within SLA on a variety of topics (onboarding, benefits, time off, payroll, company policies, Workday support, offboarding). - Maintain cases in your ServiceNow queue and effectively manage communications with employees, meeting case closure and SLA adherence goals. Qualifications - You have 1+ years of HR-related experience (could include HR exposure through classes or coursework). - You possess excellent written and verbal communication skills - you can deliver both good and bad news in a professional, compassionate manner. - You have outstanding problem-solving skills and a strong focus on customer satisfaction. - You have an eye for process improvement - you leave it better than you found it. - You can work collaboratively in a fast-paced, team-oriented environment while quickly adapting to evolving processes, policies, and technological advancements. - You are a self-starter who can work reliably in a remote setting. - You have high attention to detail and the ability to maintain flawless accuracy. - You have an understanding of HR processes and systems, including ServiceNow HRSD and Workday (preferred). Benefits - Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. - IntelliPro provides a comprehensive benefits package, all subject to eligibility. Company Description Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. - Dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. - Equal Opportunity Employer valuing diversity and not discriminating based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. - Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants.

Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. Job Overview As a Lead People Partner, you’ll join Socure’s People Team as an experienced HR people partner supporting a defined client group—typically executive leaders or high-impact teams. In this role, you’ll deliver people programs, advise on complex employee relations, drive organizational effectiveness, and shape a healthy, inclusive culture through strategic partnership and guidance. The Lead People Partner leverages full HR lifecycle expertise, advanced knowledge of employment law, strong service orientation, sound judgment, and influential leadership to achieve business objectives. This position uses survey analysis, people analytics, and generative AI to identify trends, calibrate key processes, and propose impactful interventions. Job Responsibilities - Serve as a strategic advisor to business leaders on complex talent, organization design, and culture matters. - Lead program delivery for people strategy, performance management, engagement, and promotion cycles. - Diagnose team and leadership effectiveness; propose and drive targeted interventions. - Investigate and resolve complex employee relations cases, ensuring compliance with legal requirements and company policy. - Track and analyze people data for trends, reporting insights to guide business decisions. - Deliver manager coaching, leadership enablement, and support on difficult ER, development, and performance conversations. - Partner on organizational change management and team health planning, including onboarding and integration. - Develop and socialize frameworks for talent succession, mobility, and advancement. - Escalate sensitive or high-risk issues; act as a trusted escalation point for client group leaders. - Utilize survey analysis and AI-enabled HR platforms to inform decision making and optimize processes. - Model and promote a positive, inclusive culture through exceptional communication, collaboration, and empathy. - Foster accountability, continuous learning, and process improvement by sharing knowledge across teams. - Represent the People Partner function in cross-functional and executive forums. Job Requirements - Bachelor’s degree required; advanced HR certification or MBA preferred. - 6–8 years of relevant HRBP, HR, or people-facing experience supporting senior leaders. - In-depth knowledge of HR policies, case management, employment law, and compliance. - Track record of coaching managers, managing complex employee relations, and driving people analytics. - Experience designing and implementing organizational change, talent strategies, and succession planning. - Strong communication, influencing, and stakeholder management skills. - Working proficiency with HRIS (e.g., Workday), reporting, and AI/survey analysis platforms. - High emotional intelligence and ability to manage sensitive information with integrity. - Commitment to Socure’s mission, values, and embracing diversity, equity, and inclusion. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! YouTube | LinkedIn | X (Twitter) | Facebook

About Boulder Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care. We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most. Named by Fortune as one of the Best Workplaces in Healthcare, we foster a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward. About this role The People Operations Coordinator plays a key role in creating a smooth, compliant, and people-centered employee experience, with primary ownership of onboarding and ongoing employee lifecycle support. This role partners closely with hiring managers, IT, and the People team to ensure accurate systems setup, thoughtful onboarding, and responsive employee support. The coordinator also contributes to culture, engagement, and company-wide communications while helping Boulder maintain strong compliance and data integrity. What you’ll do: New Hire Onboarding & Orientation (40%) - Own the end-to-end new hire process from offer acceptance through the first 90 days - Administer offer letters, employment agreements, CIAA, consent/release forms - Conduct background checks and reference checks - Create and manage Notion onboarding checklists - Set up Boulder platform accounts - Partner with managers to prepare for new hire onboarding - Facilitate new hire orientations Employee Lifecycle & Systems Administration (20%) - Support employee lifecycle changes within Rippling, Lattice, and employee files - Submit and track hardware requests - Partner with the People team to maintain accurate and up-to-date data across all HR systems - Support documentation administration for 30/60/90-day new hire reviews Compliance & Personnel File Management (15%) - Complete and verify employee I-9s - Maintain compliant and accurate personnel files - Serve as primary point of contact for external employment verifications Employee & Manager Support (15%) - Provide support for employee inquiries and general People Ops questions - Serve as a responsive and trusted People Operations resource for employees and managers - Support a positive and consistent employee experience across the organization Culture, Engagement & People Team Initiatives (10%) - Collaborate with the People team on culture and engagement initiatives to help make Boulder a great place to work - Support monthly All Hands content from the People team (e.g., new hire introductions, anniversaries, employee changes) - Contribute to cross-functional partnerships that strengthen connection, communication, and engagement What you bring - 1+ years of experience in HR, recruitment, People Operations, office coordination, or a related administrative role - Experience with G-Suite and Slack - Ability to effectively prioritize, organize, and manage multiple responsibilities in a fast-paced environment - Strong attention to detail with a proactive and solutions-oriented mindset - Demonstrated ability to handle confidential and sensitive information with discretion and professionalism - Clear, empathetic written and verbal communication skills - Collaborative and team-oriented; able to partner effectively across teams while delivering a high level of service to employees and managers - Demonstrated problem-solving and analytical skills appropriate to the role - High ethical standards and sound judgment - Ability to maintain composure and adaptability under changing priorities - Consistently demonstrates Boulder’s core values Work environment - This is a fully remote role but we are currently only hiring candidates located in the following states: - Changes to working location require pre-approval from People Operations and are not guaranteed. - Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. - Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards - Boulder Care employees are free to use our river-front HQ located in Portland, OR whenever they would like Expected hours and schedule This is a full-time, remote position with an expected schedule of 40 hours per week, Monday through Friday, during standard business hours. We are ideally seeking someone who can be available during core collaboration hours between 7:00/8:00 a.m. and 4:00/5:00 p.m. Pacific Time. Candidates located in the Pacific or Mountain time zones are preferred to support cross-functional alignment, though other U.S. time zones will be considered. Training Schedule: During the first three weeks of onboarding, the schedule will be: - 8:00 a.m. – 4:30 p.m. PT (for candidates outside PT) - 8:30 a.m. – 5:00 p.m. PT (for candidates in PT) Hiring process Note: As part of our hiring process, all final candidates will be required to undergo background checks and provide professional references. By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. We are committed to transparency and confidentiality throughout this process and will inform you in advance should any further information be required. Compensation The starting pay range for this position is $25- $28 an hour; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position includes a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave). Interview Process - 30-45 min Phone Interview - 1-hour Panel Interview - Potential Final interview - Ideal Start Date: Monday April 20, 2026 Perks and benefits [full-time] - Contribute to meaningful, life-saving work! - Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families - Mental Health Services via insurance coverage, including Talkspace and EAP for continuous care - Supplemental mental health services through Talkspace for care needed following tough patient visits - 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment - Sick leave accrued at 1 hr for every 30 hrs paid - 9 Paid Holidays per year - 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment) - 401(k) retirement savings - Remote friendly with hardware provided to complete your work duties Our values - The people we care for always come first - Our opportunity is also our duty, in service to others - Share facts to change minds, instill empathy to change hearts - Move the industry forward: follow the data - Strong individuals, stronger together - Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply. Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply!

• Build, drive and iterate our works council engagements, processes and administration across Germany, the Netherlands, and France, ensuring compliance with information, consultation, and co-determination requirements, legal timelines, works agreements, and locally agreed service levels • Prepare meeting agendas and comprehensive information packages for recurring works council meetings and consultations, including documentation management, translations, and stakeholder coordination • Partner with People Business Partners, the legal team and the business to build and maintain high-trust, productive relationships with works council members through responsive, consistent support • Collaborate with Legal, People Business Partners, and business leaders to plan and execute compliant consultation approaches. • Advise and educate managers and stakeholders on works council requirements, timelines, and procedural best practices, including guidance for sensitive and complex topics • Manage multiple concurrent requests and consultations independently, prioritizing work to ensure timely completion and clear communication across time zones • Develop and maintain standardized processes, templates, training materials, and guidance to improve consistency and efficiency in works council operations • Track, report, and maintain consultation records and metrics, responding to works council information requests and ensuring audit readiness and data retention compliance • Partner with Employment Counsel, Legal and Privacy team on laws and regulation updates • Act as subject matter expert on HR compliance and act in an advisory role to People Team centers of excellence, cross-functional stakeholders, and clients • Proactively address processes to mitigate compliance and operational risk by recommending and prioritizing changes to support the business