Smiths Group plc logo
Smiths Group plc

Pioneers of progress: Engineering a better future.

Field Service Technician II

Field EngineerField EngineerOtherRemoteSeniorTeam 10,001+Since 1851H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

93 days ago

Salary

$74.4K - $100.5K / year

Seniority

Senior

Associate Degree3 yrs expExperience acceptedEnglishRay

Job Description

Field Service Technician II

Smiths Group plc

• Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites. • Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. • Conducts follow up calls with the customer to ensure satisfaction of work. • Responsible for meeting daily service repair needs and driving customer satisfaction. • Installs, repairs and maintains equipment in the field, provides customer training as required.

Job Requirements

  • Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
  • 3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
  • Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
  • Excellent communications skills and have a strong orientation for customer focus and teamwork

Benefits

  • medical, dental, and vision insurance
  • 401(k) with company match
  • paid time off

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