The Content Development Manager, Fisher/Frey is a leadership role with cross-department responsibilities across Corwin Press, Product, and Professional Learning. Under the direction of Corwin’s Executive Content Director and in collaboration with SAGE colleagues in Production, Design, and Manufacturing, they support the development, transmittal, and production of Fisher/Frey books and products, including workshops, online courses, and other ancillary products as necessary. They will collaborate with the Executive Content Director to ensure that the strategy for Fisher/Frey content is implemented and achieved within the press. In collaboration with other members of the Development and Operations team, they support Corwin in reaching key content-related goals, which include benchmark metrics for transmittals and publications, systems integration and improvements in business applications like SMART and Central, and important process updates related to digital and accessible publishing, especially with respect to cloud-based and agile development. Under the direction of the Executive Content Director and the Sr. Content and Development Operations Manager, this person may also orchestrate the management and necessary training for cross-department and department-wide efforts for (1) Fisher/Frey e-book, audiobook, and other digital project strategy, implementation, and tracking; (2) integration of new data and project management tools for product development (3) refining and streamlining editorial workflows and processes specifically for Fisher/Frey products, with special attention given to illustrated titles, and (4) creation of editorial documentation and training on content development and project management that meets Corwin’s publishing standards. The Content Development Manager, Fisher/Frey reports to the Sr. Content Development and Operations Manager and may work on larger, more complex and ongoing, systems-wide initiatives, working collaboratively with Directors, Content Leaders, CDMs, CDEs, and PAs across production, marketing, professional learning, operations, and sales departments both at Corwin and SAGE. They will aid in Corwin’s continual growth and profitability by emphasizing informed decision-making in the Development and Operations wing of our press. A successful Content Development Manager is someone who: - Is organized and can coordinate and lead both macro and micro details of multiple projects while still meeting critical publishing deadlines - Can manage complex dynamic systems, representing the interests of multiple users - Is familiar with change management practices and protocols - Communicates clearly, respectfully, and effectively with all internal and external colleagues - Is experienced working with high-profile authors requiring systems coordination across multiple products and modalities - Practices cultural competence by using self-awareness, sensitivity, skills, and knowledge to navigate relationships across differences - Can read, analyze, and interpret complex documents and distill them into digestible resources for multiple audiences - Understands the basic tenets of finance and can manage vendor, freelance, and/or consulting relationships while managing budgetary responsibilities and analyzing costs - Demonstrates research and reasoning skills and is a proactive, persistent, and creative problem-solver and effective decision-maker - Understands how instructional design principles relate to product development - Demonstrates leadership and management capabilities - Proven ability to navigate tough conversations and deliver timely and constructive feedback How you'll make a difference: The essential job functions may include, but are not limited to, the following: - Work in collaboration with Corwin’s Executive Content Director, the Development and Operations team, Product, and Sage Production and Design to refine and streamline Fisher/Frey-related workflows and processes for book production, as well as related workshop and ancillary production. This may include task delegation to freelancers, interns, SAGE Global Services, and external vendors. - Prepare, edit, and transmit manuscripts to Production based on business needs. This includes managing Fisher/Frey products as they progress through design, illustration, and production phases, and communicating with the authors throughout the process. - Partner with Product Managers on content development processes for new products such as digital products, microsites, and revising existing content into different formats. May include training staff unfamiliar with Corwin publishing standards. - Liaise with Product and Professional Learning on high-level digital and eBook strategy for Fisher/Frey products. - Represent Corwin Development and Operations in mapping development workflows and tasks for Fisher/Frey products in data management and project management tools like Sage Central and Workfront. - Collaborate with all Content team members to implement new tools and vendors/processes (e.g., cloud-based authoring tools) for manuscript development and transmittal. - When possible, aid in meeting department benchmark goals for transmittals by supporting the development and transmittal of titles outside the Fisher/Frey line of books. - Troubleshoot high-level production issues; communicate with Senior Leadership on behalf of Production regarding key process changes and initiatives. - Create, manage, and update training and documentation for Development and Operations team members and Content Leaders. - Manage and mentor staff; lead discussions on special topics and communicate with Leadership about Fisher/Frey challenges and successes. Other responsibilities may be assigned based on business need and interest including. Examples might include: - Collaborate with CDEs to create/update internal tools for communicating with and guiding authors throughout the publishing process. - Train and mentor CDMs, CDEs, and PAs in guidelines in content development edit that focuses on meeting Corwin’s high standards of quality in all aspects of design, function, accessibility, usability, readability, and inclusiveness. - With support of a sponsor and internal training, lead the application of a DEI lens to content development by: - Applying knowledge and evolving understanding of DEI theory and practice to guide Corwin’s DEI content goals and initiatives across departments (Dev/Ops, Product, Professional Learning). - Working with teams to provide DEI-related guidance, training, and other support to the Fisher/Frey team as appropriate. - Work in consultation with other SAGE departments such Design, Production, and Video Production to ensure that visual and digital products (companion websites, art programs, webinars, podcasts, videos, etc.) align with our DEI goals. Additional responsibilities may include: - Attending conferences and/or Corwin Institutes as assigned. - Coordinating and managing special research and competitive benchmarking projects as assigned. Help us make an impact, here’s what we’re looking for: Any combination equivalent to, but not limited to, the following: - A Bachelor’s degree from an accredited university and related work experience. - 5+ years book publishing experience or other relevant professional experience and knowledge of development and production processes, preferably in the K-12 education arena. - Proficient with Microsoft Suite, Adobe and Google Docs - Demonstrated excellent verbal, written, and communication skills - Ability to convey complex ideas and feedback to multiple partners - Proven excellent project management skills and attention to detail - Experience working with various media types and ancillaries - Prior experience and proven ability to supervise authors, freelancers, other third-party vendors, and in-house staff - Ability to work on and prioritize multiple projects and meet strict deadlines in a team-oriented environment - Experience in and understanding of the K12 professional development market - Ability to learn new technologies and evaluate evolving content/business needs - Skills for systems thinking and leading change management - Thinks strategically and globally about what needs to be done to achieve Corwin’s Vision - Exceptional intercultural competence and familiarity with adult learning needs and group dynamics If you have a disability and you need any support during the application process, please contact hr.resume@sagepub.com. All qualified applicants are encouraged to apply. Pay Transparency & Benefits Package: Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer. Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align. In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest. Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We’d love to meet you! Diversity, Equity, and Inclusion Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation. We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.

Description Sprout Social is looking for a motivated, creative, and adaptable Manager, Content Operations to lead content excellence and operational efficiency across our content ecosystem. This is a people management role focused on building strong foundational processes, enabling high-quality storytelling, and ensuring our content engine can scale with the business. You’ll serve as the lead editor and operational owner of the assignment desk, managing a team of in-house strategists and specialists alongside a bench of freelance contributors. Reporting to the Director of Content & Communications, you’ll partner closely with Content Strategy, Creative, SEO, Social, Campaigns, and Communications to bring clarity and consistency to how content is planned, produced, and measured. Why join Sprout’s Marketing team? At Sprout Social, we don’t just market products—we set the pace for how breakthrough brands connect with the world. We are social intelligence powering the future of customer connection, and our Marketing team is a driving force behind turning that vision into reality. We put our customers at the heart of our strategy to drive market leadership, generate demand, and increase customer retention—all in close partnership with our Sales and CX teams. We lead with clarity, act with speed, and measure success by the business results we create. Here, you’ll have the freedom to test bold ideas, learn fast, and shape the future—not only for Sprout, but for the global brands we empower. If you’re ready to set the bar higher, own your impact, and accelerate your career, this is where you belong. What you’ll do Operational Excellence & Scaling - Build, document, and continuously improve foundational content operations that enable the team to scale efficiently and sustainably. - Own intake, prioritization, resourcing, and delivery across content types, balancing speed, quality, and team capacity. Editorial Leadership - Act as the lead editor for the content team, owning consistency of voice and quality across channels. - Provide developmental editing, clear feedback and coaching to elevate storytelling and editorial rigor that aligns with best practices. Workflow Innovation - Research, experiment and implement new technology and workflows from the rapidly evolving AI toolset to improve efficiency and output, and transform the way the team works and what they deliver to the business. - Partner with content strategy, creative and social to ensure workflows support both speed and creative excellence. People Management - Lead a team of strategists and specialists, fostering growth, accountability and engagement. - Build and maintain a high-performing freelancer bench, including managing budget for freelance work. Strategic Collaboration & Measurement - Partner closely with the Senior Manager, Content Strategy & Operations to ensure processes support content strategy and help connect content performance to broader impact. - Collaborate on defining and tracking content performance metrics, translating insights into operational and editorial improvements. - Act as a trusted operational partner who brings clarity, structure, and momentum to cross-team initiatives. What you’ll bring The minimum qualifications for this role include: - 6+ years of experience in content marketing, editorial or content operations, or 8+ years of experience in marketing program management or related fields. - 1+ year of people management experience, including coaching and career development. - Proven experience managing assignments and complex workflows for a team of content creators. - Experience building and managing a bench of freelance writers and contributors. - Strong editorial background with deep experience in developmental editing and delivering clear, constructive feedback. Preferred qualifications for this role include: - Experience partnering on content performance analysis and using metrics to inform strategy and operations. - Background in B2B and/or SaaS environments. - Familiarity with AI-assisted content workflows or content operations tooling, preferably Gemini and Jira. How you’ll grow Within 1 month, you’ll plant your roots by: - Building strong relationships with your direct reports and key partners across Content Strategy & Operations, Creative, SEO, Campaigns and Comms. - Immersing yourself in Sprout’s brand voice, editorial POV, content portfolio and existing planning and production workflows. - Auditing current content operations, including intake, assignment desk, review cycles, tooling, AI usage and freelancer onboarding and management. - Gaining a deep understanding of current capacity, resourcing models and where friction or inefficiencies exist across the content lifecycle. - Establishing trust as a steady, organized operator who brings clarity, structure and follow-through. Within 3 months, you’ll start hitting your stride by: - Taking full ownership of the assignment desk, managing prioritization, timelines and resourcing across multiple content types and stakeholders. - Implementing initial process improvements, such as refined intake workflows, clearer briefs and updated editorial standards. - Introducing lightweight operational rhythms (planning cadences, status reporting, retros) that increase transparency and reduce friction. - Providing consistent editorial feedback and coaching to ensure content quality, voice alignment and operational consistency. - Improving freelancer workflows, including onboarding, briefing, feedback loops and performance expectations. Within 6 months, you’ll be making a clear impact through: - Scaling the content engine by operationalizing AI-assisted workflows and repeatable production models. - Partnering closely with Senior Manager, Content Strategy & Operations to define, track and report on content performance. - Translating insights from performance data into operational improvements and planning recommendations. - Formalizing career pathing, skill development and growth plans for team members, with regular coaching and feedback. - Acting as the connective tissue between strategy and execution, ensuring priorities are realistic, resourced and delivered on time. Within 12 months, you’ll make this role your own by: - Establishing a world-class content operations framework that can scale with the business and serve as a model for other teams. - Driving operational excellence across planning, production, resourcing, tooling and measurement. - Playing a pivotal role in how the Content Team adapts to evolving business goals, audience needs and distribution channels. - Leading a high-performing, engaged team that consistently delivers exceptional storytelling at scale. - Being recognized as a trusted operational leader who enables creativity, clarity and impact across the content org. Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: - Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind. - Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family. - Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: - Zone 1 (New York, California, Washington): $121,400 - $166,980 USD annually - Zone 2 (All other US states): $110,400 - $151,800 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Incubator Lab is looking for a talented Creative Coordinator to join our thriving team! You will be a professional, self-motivated individual who is enthusiastic, proactive, and positive. This role is about staying on top of multiple projects, adapting to changing priorities, and maintaining a high degree of attention to detail to achieve better results. What You'll Do - Ad Library & Database Management: Maintain ad libraries and ensure databases of top headers, ad text, and headlines are consistently up to date. - Performance Reporting: Assist with reporting tasks, including Creative Insights reports, QBRs, and verifying data accuracy across various systems. - Operational Support: Assist with data entry, formatting, entering screenshots, and maintaining the accuracy of client information databases. - Project Coordination: Provide assistance project managing new client launches and collaborate with internal teams to track project timelines. - Systems & Admin: Assist with the migration to Notion, manage calendars, coordinate meetings, and prepare minutes. Qualifications - Experience working in the digital media industry, particularly social media advertising (User-Generated Content, Direct-to-Consumer). - Proven experience providing administrative support to various departments and stakeholders. - Strong business communication skills, both written and verbal. - Expert multitasking skills with the ability to prioritize workloads and complete projects within tight deadlines. - Strong proficiency using Google Suite applications and experience with customer/client database management. - Ability to work both independently and collaboratively with a high degree of proactivity. Requirements - This is a contract position but will be 40 hours+ per week, paid on an hourly basis (billed monthly via contractor invoicing). - We are a global, remote team. While we are flexible, we ask for overlap with US-based EST working hours each day to facilitate team meetings and Slack communication. How to Apply Interested candidates should apply directly for consideration. Upon submitting your application, our hiring team will review your credentials and notify you if you are selected for the interview process.

• Own the content strategy and roadmap, translating SEO goals and client objectives into a structured, prioritized content plan. • You'll manage and mentor 1–2 writers, providing editorial guidance and quality control while staying hands-on with high-impact writing yourself. • Day to day, you'll collaborate with SEO strategists, editors, and internal teams to ensure content consistently drives organic performance across blogs, web copy, landing pages, and marketing assets. • Develop and manage the content calendar and roadmap in alignment with SEO and business priorities • Manage and coach 1–2 writers, reviewing drafts and providing structured, constructive feedback • Write and edit high-quality, SEO-optimized content (blogs, web copy, landing pages, product descriptions) • Apply on-page SEO best practices including semantic structure, NLP optimization, internal linking, and search intent alignment • Partner with SEO strategists to identify content gaps and opportunities • Maintain and enforce content quality standards across the team • Leverage AI writing tools (ChatGPT, Claude) and SEO tools to improve production efficiency without sacrificing quality