We seek to move the world forward through innovative thinking. Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth. Position Overview Woolpert is hiring a Topobathymetric Lidar Technician to join our dynamic Topobathymetric Lidar Team. This position reports to the Topobathymetric Lidar Team Leaders and is responsible for performing lidar data editing, QC/QA reviews, and product creation tasks on topobathy lidar projects. Qualified candidates should be comfortable in Bentley Microstation, familiar with ESRI ArcGIS software, be excellent communicators, and work well in a collaborative team environment. Priority will be given to candidates who meet the minimum requirements with preferred skills and abilities. We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located. What You Will Do - Perform topobathy lidar data editing tasks for various projects and clients. - Execute geospatial processes, review and validate process outputs, and ensure all required steps are performed completely, correctly, and documented accordingly. - Track hours, monitor data quality, and report production status to team leaders. - Collaborate on project workload; shifting responsibilities as needed. What You Will Bring - Education/Experience: BA/BS degree relating to the Geospatial field and a minimum of two (2) year of professional Geospatial experience. - Additional professional experience may be substituted for BA/BS degree. - Knowledge of and demonstrated experience with topobathy lidar production workflows. - Working knowledge of TerraSolid/Scan, Bentley Microstation, ArcGIS Pro, Global Mapper, Bayes Strip Align, Leica HxMap/LSS, or LASTools highly desired. - Excellent verbal and written communication skills for both internal and external relationships. - Strong organizational skills. - Intermediate Microsoft Office suite skills. - Able to respond quickly to multiple priorities in a fast-paced, dynamic work environment. - Able to interface effectively with vendors, clients, and other firm resources in a team environment. - Willing to travel up to 5%.  - Professional Certifications: GISP preferred. Benefits You Will Love Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including: - Freedom to Work program: Set your own schedule and location (as appropriate). - Principal program: Earn the opportunity to become an owner of the firm. - Flexible paid time off/vacation: Take time off when it makes sense for you and your team. - Career development: Explore a wide range of learning and growth opportunities within and across industries. - Health, life, vision, and dental insurance: Cover all your medical bases. - Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more! Presenting Opportunities and Challenges at Every Turn... As a firm that recognizes the importance of developing top talent from within, our employees have access to a wide range of training and coaching programs and are rewarded for their achievements through our excellent benefits package and competitive salaries. Our vision: http://woolpert.com/about-us/ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via-email, the internet or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid. #LI-MH1 #LI-Remote Base pay offered may vary depending on job-related knowledge, skills, and experience. Pay Range $24.57—$30 USD Find out more about what Woolpert has to offer here: http://woolpert.com/about-us/ Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com. If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com. To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.

• Installation, integration, and deployment of the Identity Security Cloud SaaS product and IdentityIQ in client environments • Working with clients post implementation for user testing, debugging, support and maintenance • Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation • Adhering to project scope, schedule, status, and documentation • Developing and delivering technical training designed to enable/educate SailPoint customers and implementation partners

• Lead and develop a team of Solutions Architects, driving Webflow adoption and expansion through strategic guidance and strong technical partnerships. • Coach and develop Solutions Architect ICs, helping them grow their technical expertise, customer engagement skills, and ability to deliver impactful solutions at scale. • Continue to refine the operating model for the post-sales technical journey, improving implementation guidance, launch motions, expansion plays, and customer enablement processes to drive sustained success. • Partner closely with Sales, Customer Success, and Product teams to identify friction points, advocate for customer needs, and accelerate product adoption. • Build repeatable playbooks and scalable processes that increase team effectiveness and ensure consistent delivery of high-quality technical guidance. • Engage directly in complex customer conversations and escalations, providing the technical expertise to help unblock key customer initiatives. • Foster an inclusive, high-performing team culture centered on continuous growth, customer obsession, and psychological safety. • Support recruiting efforts to attract and retain strong technical talent, contributing to a diverse, global, and capable Solutions Architecture team. • Guide Solutions Architects on how to engage effectively in complex pre-sales opportunities and helping them navigate technical discovery, communicate tradeoffs, and deliver confident, strategic recommendations. • Enable your team to lead customer workshops and discovery sessions that accelerate solution validation, reduce implementation risk, and build trusted relationships in Webflow’s capabilities.

Job Overview A Live Chat Support Agent provides real-time assistance to customers through live chat, email, and other support channels. The role focuses on resolving customer inquiries, providing product information, and ensuring a positive customer experience using the tawk.to messaging platform. Key Responsibilities; Respond to customer inquiries via live chat in real time. Provide accurate information about products, services, or account issues. Handle multiple chat conversations simultaneously while maintaining quality support. Escalate complex problems to technical or senior support teams when necessary. Provide email support and follow-up communication with customers. Maintain professional communication and represent the company positively. Document customer interactions and update support records when required. Qualifications; Excellent written and spoken English communication skills. Strong customer service mindset and problem-solving ability. Ability to multitask and manage several chats at once. Previous customer support or BPO experience is preferred but not always required. Comfortable working with online tools and support platforms. Technical Requirements; Reliable high-speed internet connection Laptop or computer capable of running support software Quiet and professional work-from-home environment Work Setup; Fully remote position Flexible or scheduled shifts depending on company needs Training provided for using the chat platform Skills That Help You Get Hired; Fast typing speed Strong attention to detail Ability to remain calm with customers Experience with CRM or help desk tools Typical tasks during a shift Monitor website visitors in the chat dashboard Start conversations with visitors Answer product questions Capture leads or customer details Solve problems or forward tickets to support teams Agents may also manage multiple chats at the same time, because live chat systems allow support staff to handle several customers concurrently