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Because you need a free and easy way to communicate with your customers.
Live Chat Support Agent (Remote)
Location
United States
Posted
93 days ago
Salary
$25 - $35 / hour
No structured requirement data.
Job Description
Live Chat Support Agent (Remote)
tawk.to
Job Overview A Live Chat Support Agent provides real-time assistance to customers through live chat, email, and other support channels. The role focuses on resolving customer inquiries, providing product information, and ensuring a positive customer experience using the tawk.to messaging platform. Key Responsibilities; Respond to customer inquiries via live chat in real time. Provide accurate information about products, services, or account issues. Handle multiple chat conversations simultaneously while maintaining quality support. Escalate complex problems to technical or senior support teams when necessary. Provide email support and follow-up communication with customers. Maintain professional communication and represent the company positively. Document customer interactions and update support records when required. Qualifications; Excellent written and spoken English communication skills. Strong customer service mindset and problem-solving ability. Ability to multitask and manage several chats at once. Previous customer support or BPO experience is preferred but not always required. Comfortable working with online tools and support platforms. Technical Requirements; Reliable high-speed internet connection Laptop or computer capable of running support software Quiet and professional work-from-home environment Work Setup; Fully remote position Flexible or scheduled shifts depending on company needs Training provided for using the chat platform Skills That Help You Get Hired; Fast typing speed Strong attention to detail Ability to remain calm with customers Experience with CRM or help desk tools Typical tasks during a shift Monitor website visitors in the chat dashboard Start conversations with visitors Answer product questions Capture leads or customer details Solve problems or forward tickets to support teams Agents may also manage multiple chats at the same time, because live chat systems allow support staff to handle several customers concurrently
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Senior Principal Analyst, Emerging Market Dynamics (Enterprise Storage Solutions)
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About the Role: As a Senior Principal Analyst, Emerging Market Dynamics (Enterprise Storage Solutions), you will be a trusted advisor and strategic resource to Gartner clients navigating the rapidly evolving landscape of data center infrastructure and enterprise storage. Leveraging your expertise in market sizing, forecasting, and competitive analysis, you will empower C-suite leaders and senior executives to make informed decisions amidst evolving market dynamics, positioning Gartner as the definitive source for actionable intelligence in the technology sector. You will serve as the Forecast Lead within the Emerging Market Dynamics practice as a part of the Business and Technology Insights. You will prioritize delivering foundational and innovative quantitative insights on technology market dynamics, competitive environments, and customer buying behaviors. Your research will inform and engage clients to ultimately guide their corporate and product strategies at a level that is truly indispensable in their eyes. As the Forecast Lead for the storage market, you will define emerging research positions and continuously refine market scope, deliver strategic guidance, and evaluate the impact of AI workloads on storage solutions. You will identify opportunities for differentiated products tailored to AI-driven performance and scalability requirements, track the shift toward Storage as a Service (StaaS), and analyze both technological advancements and evolving business models to ensure alignment with client interests and Gartner’s strategic priorities. What You Will Do: - Develop and maintain robust market sizing and forecasting models for the enterprise storage sector, leveraging advanced statistical techniques and scenario analysis. - Analyze strategies of storage providers, data center operators, and hyperscale’s to assess market dynamics impacting storage demand across industries and geographies. - Author unique, thought-provoking, and position-driven actionable research content that delivers insight to product leaders. - Advise clients on strategic opportunities and market headwinds/tailwinds related to storage technologies, delivering impactful recommendations through published research and high-value client interactions. - Conduct rigorous market analyses and opportunity assessments, presenting findings that drive client strategy and product investment decisions. - Collaborate with global teams to support the workflow of others, contribute peer reviews, and evolve Gartner’s research agenda with independent, provocative insights. - Create and deliver high-value presentations for Gartner events, industry conferences, and client briefings. - Maintain a client-centric approach, actively engaging clients with Gartner research and advisory experiences to deliver game-changing impacts. What We Are Looking For: - 7-10 years of relevant industry experience, with deep expertise in data center infrastructure and enterprise storage technologies (hardware, software, and services). - Demonstrated experience in market sizing and forecasting, including advanced modeling skills (statistical modeling, scenario analysis, predictive analytics). - Highly numerate with exceptional critical thinking skills; able to articulate market fundamentals and drivers of supply and demand-side behavior. - Passion for predictive thinking, complex forecast analysis, and engaging in thought leadership discussions. - Exceptional written and verbal communication skills; able to explain complex concepts concisely and persuasively to executive audiences. - Strong sense of ownership and a ‘get-it-done’ attitude; able to work independently and collaboratively within a multicultural global team. - Strong organizational skills; able to produce high-quality deliverables under tight deadlines. - Bachelor’s Degree and/or advanced professional qualification(s) in a related field; Master’s Degree or MBA is an advantage. - Intellectual agility, curiosity, and courage to push boundaries in research and advisory work. 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That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. 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If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:108206 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Become a part of our caring community and help us put health first The Senior Technology Solutions Professional devises an effective strategy for executing and delivering on IT Infrastructure initiatives. The Senior Technology Solutions Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Technology Solutions Professional acts as a liaison and collaborates with the consumers and functional stakeholders to identify and deliver strategic enablement solutions. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. 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Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Inventory Control Manager 1
True Up CompaniesTrue Up Companies prides itself on quality, safety, efficiency, and most importantly our relationships with Customers.
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Operations Advisor (F)
PNCPNC Bank is part of one of the largest diversified financial services institutions in the United States. With a coast-to-coast presence, PNC is organized around its customers and communities for strong relationships and local delivery of retail and business banking including a full range of lending products; specialized services for corporations and government entities, including corporate banking, real estate finance and asset-based lending; wealth management and asset management.
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Advisor (F) within PNC's Investment Operations organization, you will be based remotely in Pittsburgh, PA. The candidate is required to obtain FINRA SIE and Series 99 licenses within 120 days of hire. Series 6, 7, 24, or 27 licenses can be used in lieu of Series 99 License. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met. - Establishes and monitors process performance measurements and business impact. Prepares performance statistics and reports for internal stakeholders and senior management. - Monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation. - Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. - Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Accuracy and Attention to Detail, Consulting, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses FINRA Series 99 Required Pay Transparency Base Salary: $45,000.00 – $105,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 02/06/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.




