About the Role Health-E Commerce is expanding into new service offerings and operationally complex product categories. The Program Manager will support the execution of these initiatives by coordinating cross-functional workstreams, managing timelines and dependencies, and ensuring teams stay aligned from planning through launch. Additionally, this role will own a portfolio of external partnerships and vendors, ensuring strong performance, operational alignment, and successful execution across initiatives. This role combines relationship management with hands-on program execution. The ideal candidate brings structure, accountability, and strong follow-through while building productive, trust-based partner relationships. Key Responsibilities Program Execution - Build and maintain detailed project plans, timelines, and dependency tracking across multiple initiatives including but not limited to new partner launches and operation initiatives. - Track milestones, manage dependencies, surface risks early, and drive follow-up to keep workstreams on schedule. - Ensure deliverables are clearly defined, documented, and completed on time. External Partnership Management - Own day-to-day management of a defined book of business across telehealth affiliates and vendor partners. - Serve as the primary operational point of contact for existing and new partners. - Monitor performance, resolve issues, and drive continuous improvement. - Ensure partner deliverables and SLAs are met. Operational Readiness - Support launch preparation by ensuring documentation, workflows, SOPs, and internal communications are complete. - Partner with Customer Support and Marketing to validate readiness and customer-facing experiences. - Help ensure smooth handoffs from build to launch to steady-state operations. Cross-Functional Coordination - Coordinate day-to-day execution across Product, Engineering, Marketing, Data, Customer Support, Legal, and Compliance. - Facilitate working group meetings, document decisions, and ensure action items are followed through. - Act as the central point of coordination across teams to reduce friction and confusion. Reporting & Visibility - Provide regular status updates to leadership on progress, risks, and dependencies. - Maintain clear documentation and shared workspaces to ensure transparency across teams. What You’ll Need - Background in digital health, telehealth, or HealthTech is strongly preferred - Minimum 5–8+ years of experience in program management, operations, partnership management, or similar roles. - Experience managing external vendors or service partners. - Strong organizational skills and ability to manage multiple parallel workstreams. - Clear communicator with strong follow-through. - Comfortable operating in fast-moving, evolving environments. - Experience in digital health, telehealth, or HealthTech strongly preferred. - Familiarity with project management tools such as Asana, Monday, Jira, or similar. Compensation, Benefits, & Additional Details: At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression. Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. - Compensation: $110,000 - 140,000 - Discretionary Annual Bonus Eligibility: Up to 15% - Medical, Dental, Vision, and 401K with a company match - Dependent Care, FSA & HSA accounts - Paid Parental & Bonding Leave - Flexible PTO & office closure on all major holidays - Monthly wellness & internet reimbursements - Professional development including certification support & leadership coaching - Mental Health resources - 100% remote within the United States - Must be able to work EST hours Candidate Privacy Notice

• Manage daily activities per the scope of work, program, and standard operating procedures within the contracted budget. • Ability to understand and actively enforce program guidelines and project specific procedures (PSPs). • Manage day-to-day activity of the program operation, including supervision of staff. • Assist in developing program metrics and identifying efficiencies • Monitor program metrics to ensure adherence to program SLAs • Resolve complex cases. • Participate in interviewing prospective employees, evaluating current employees, and train employees as needed. • Create new and/or update training materials and PSPs as needed. • Translate decisions and discussions into documented workflow processes. • Develop current employees and track their compliance to quality, service, and program standards. • Conduct, at minimum, monthly team meetings with meeting agendas and minutes. • Assist with presentation of program information to internal and external customers. • Handle escalated and unresolved issues that may require deviation from standard procedures or require extensive research for resolution • Coordinate with manager(s) to set goals and expectations for the team to ensure task completion. • Other duties as assigned. • Ability to travel as needed • Actively participates in in-person and virtual meetings/events (internal and external) • Supervisory Responsibility: 1 –20 Direct Reports

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role As one of the first members of our Strategic Account Operations team at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. This is a full-time remote position What You'll Do - Standardize and improve internal and client operations to improve quality, reporting and efficiencies - Drive client growth through operational optimization and new growth initiatives - Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months - Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch. - Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams. - Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. - Breakdown complex, challenging business problems - Own execution and outcomes - Drive operational metrics (process throughput, defect rate, etc.) - Understand the business in-and-out to be proactive about solving emerging problems What You Have - 2+ years experience in consulting, investment banking, and/or operations at a fast-paced growth tech company - Experience with data analysis and developing data-driven solutions to new challenges. - Familiarity with SQL a requirement (there will be an open-resource basic SQL assessment as part of the interview process). - Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. - Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. - Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives. - Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes. - Strong Leadership: You have solid project management skills, having managed and successfully delivered multiple, complex projects on-time and on-budget with your team - Business Oriented: Ability to dive into an area of the business, understand business needs, and facilitate Executive decisions on improvements and best practices - Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests - Data Oriented: Ability to track, prioritize, and drive multiple concurrent projects to success. This position is expected to utilize data and metrics to communicate with ease - Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers. - Proficient in Retool, Gsuite is a plus - Experience in the healthcare tech (RCM, EHR, etc) space is a bonus Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Job ID: 10727 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day. Job Overview: The Compensation Manager plays a key role within the North America Compensation team and the broader Global Total Rewards function. This position will take a lead role in the global annual compensation review process and the awarding of merit and incentives to employees. The Compensation Manager will be a strategic partner to select businesses, partnering with HR to support alignment with organizational compensation strategies and guidelines through job evaluations, pay reviews, incentive plan alignment, retention programs, and compliance with company policy and relevant laws. This position will manage or support compensation activities, including special recognition and bonus programs, compensation analysis and insights, and process improvements. Responsibilities: · Serve as a strategic compensation partner to HR and the business, acting as a subject matter expert on compensation practices, programs and policies · Support the annual compensation cycle, including planning, execution, systems administration, reporting, employee statements, audits, stakeholder communication, and training; lead the merit and bonus activities, managing all stages from assessment to final payout and audit. · Oversee the administration of special recognition and bonus programs, including regular accruals, reconciliations, and reporting for Corporate Business Planning & Analytics. · Own management and administration of the CompAnalyst platform. · Perform complex compensation analyses, sharing insights and recommended actions · Complete job evaluations and market reviews, and make recommendations on actions · Help drive process improvements, including automation initiatives and leveraging AI tools in compensation programs. Qualifications: · 3+ years of progressively responsible compensation experience in a global organization · Bachelor’s degree or equivalent practical experience. · Experience managing and/or supporting annual merit and bonus cycles in a complex, global organization. · Demonstrated success in analyzing compensation data, validating results, and extracting insights. · Experience building presentation and presenting to management. · Strong communication and interpersonal skills · Highly organized, detail-oriented, and proactive in identifying and solving challenges Preferred Qualifications · Knowledge of compensation benchmarking tools and HRIS systems; experience with SAP SuccessFactors or similar platform. · Hands-on experience in bonus accruals and incentive program management, including compliance and reconciliation. · Advanced Microsoft Office skills and working knowledge of Power Suite and AI tools. Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.