• Coordinate and manage the proposal development process from start to finish • Ensure compliance with RFP requirements, organize timelines, and facilitate collaboration between sales, technical teams, and management • Prepare proposal documents, maintain version control, track deliverables, and support quality reviews to ensure submissions are accurate, complete, and customer-focused • Collaborate with a multi-disciplinary team including sales, development, engineering, and other personnel on the writing, editing, document management, and production of proposals, detailed energy audits, presentations, and other customer communications • Review and provide editorial support for proposal content prepared by technical team members to ensure clarity, accuracy, and compliance • Work with team members on customer needs assessments, proposal win themes, and storyboarding to develop compelling and competitive submissions • Analyze solicitation requirements and establish proposal standards to ensure full compliance with procurement guidelines • Conduct research and coordinate with other departments to address proposal requirements effectively and craft persuasive, differentiating responses • Participate in customer presentation preparation, including slide development and supporting materials • Collaborate with Marketing to develop regional project references, resumes, and other boilerplate content for proposals • Build expertise in processes and procurement requirements associated with energy savings performance contracting and other contracting methods • Manage the procurement of supplies and resources required for document production

Description: Manages a portfolio of BHSF contracts as assigned by management. Makes independent decisions and takes actions involving various degrees of complexity, in the management and analysis of various BHSF contracting areas, which have a direct impact on Baptist Health's financial well being. Responsible for ongoing analysis and review of assigned contracts. Assures goods and services are incorporated into a contractual commitment as appropriate to drive the best value for the organization. Monitors and enforces contract compliance by resolving sourcing, pricing and related contract issues while ensuring terms and conditions are upheld. Manage supplier relationships, data collection, and analytics of all contracts and capital purchases. Interpret, implement and adheres to laws, rules, regulations, policies and procedures related to the area of responsibility. Estimated salary range for this position is $63918.68 - $83094.28 / year depending on experience.Qualifications: Degrees: - Bachelors. Additional Qualifications: - Bachelor‘s degree and 3 years supply chain experience, healthcare preferred. - Educational requirements may be substituted with documented experience in contracting and financial analysis. - Proficiency in Microsoft Office including Word, Excel, and PowerPoint. - Effective communication and organizational skills. Minimum Required Experience: 3 Years

Contract Administration Senior Representative (Administrative Assistant Senior Representative) – Accredo Job Summary As a Contract Administration Senior Representative, you will play a meaningful role in keeping our operations running smoothly by ensuring contracts, credentials, and documentation is accurate, compliant, and well-coordinated. This role is ideal for someone who thrives in a fast-paced environment, values precision, and enjoys being a trusted partner to leaders and stakeholders. Responsibilities • Own the end-to-end administration of home health agency contracts, including submission, tracking, execution, and issue resolution. • Ensure contract and credentialing documentation is accurate, complete, and audit-ready, including URAC documentation and annual Federal Exclusion reviews. • Maintain agency data, IDs, compliance requirements, and reporting to support business and regulatory needs. • Strengthen onboarding and documentation workflows by coordinating communication, records, and required materials across teams. • Serve as a professional and responsive point of contact for internal and external partners, building trust through timely and clear communication. • Support leaders and cross-functional teams by managing information flow, escalating non-routine issues appropriately, and helping resolve barriers. • Maintain SharePoint sites and archived records to ensure information is easy to access, well-organized, and compliant with standards. • Handle confidential and sensitive information with care, integrity, and discretion. Qualifications: Required Qualifications • High School Diploma or equivalent. • Minimum of 3 years of administrative/clerical or operational support experience. • Proficiency in Microsoft Excel and DocuSign. • Strong organizational and time management skills with the ability to manage multiple priorities accurately. • Demonstrated attention to detail and commitment to data and document accuracy. • Clear written and verbal communication skills. • Ability to follow established procedures while recognizing when escalation is needed. • Professional presence with a customer-focused mindset. Preferred Qualifications • Associate’s or Bachelor’s degree. • Experience supporting leaders or cross-functional teams. • Experience using SharePoint for document management and collaboration. • Familiarity with credentialing, contract, compliance documentation, or regulated environments. • Experience managing records, reports, or audit-related documentation. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Employment Type: Full timeShift: Description: Team Leadership & Service Delivery  Supervise and support a hybrid team performing Tier 2 benefits operations Provide coaching, work prioritization, and performance oversight to ensure operational excellence, including productivity levels, key performance indicators, service level agreements, and case management standards are being met and maintained consistently, timely, and with high-quality. Handle complex case escalations from Tier 1 or other business units Establishes and maintains collaborative relationships with cross-functional teams, including but not limited to RHM staff, Payroll, HR Operations, Legal, Total Rewards, and vendors, while proactively promoting and training department services to RHM leaders and managers. Reviews and approves team timecards in alignment with organizational policies; monitors attendance patterns to ensure compliance and proactively alerts the manager to any issues that may affect service delivery or team performance. Works with the manager to provide team analytics and maintains metrics . Utilizes presentation skills to provide project and customer service delivery updates to HR and RHM management.  Identify skill development & training needs for the team, including resources needed for knowledge management.   Benefits Administration Manage the administration and reconciliation of benefits programs, including COBRA, HSA/FSA, and Section 125 plans. Handle complex and escalated cases, adjudicating appeals in alignment with IRS Section 125 regulations and Trinity Health HR policies. Collaborate with Total Rewards Benefits and Well-Being and the Legal Department to review documentation, resolve cases, and mitigate organizational risk.  Partner with Benefits COE to coordinate eligibility management, policy updates, and compliance with federal and state regulations.  Reconcile benefit discrepancies related to pay, and coverage issues; serve as a key point of contact for vendor coordination.  Include OE execution, task planning, assignment, and efficient, effective appeals processing levering case management Audits internal and external benefits related reports & benefits spending account error reports Lead and partner on activities related to annual Open Enrollment, including planning, testing, system validation, and guide/documentation review. Partner with HRIS, Benefits COE, and Communications to ensure a smooth and compliant enrollment experience  Supporting benefits-related work associated with merger, transition, and acquisition (MTA) activities across the Trinity Health ministry.     Root Cause Analysis & Issue Resolution  Lead investigations into data discrepancies and resolve systemic issues affecting benefits, payroll deductions Proactively identify trends through case management and audits to recommend process or system enhancements.    Case Management & Escalations  Oversee case management workflow within the HR Shared Services system (e.g., Workday Help), ensuring adherence to Service Level Agreements (SLAs) and quality standards.  Serve as an escalation point for complex or sensitive Tier 2 cases, ensuring proper documentation, resolution, and stakeholder communication. Ensure the integrity and effectiveness of Tier 0 knowledge resources by overseeing the governance and continuous improvement of content related to benefits and employment administration. This includes maintaining accurate, user-friendly knowledge articles that reflect current policies and practices, and ensuring timely updates and dissemination to stakeholders and team members.  Confidentiality Prioritizes the Colleague Experience and maintains strict confidentiality of the department and associate information in accordance with HIPAA and NPPI guidelines.Team Leadership & Service Delivery  - Supervise and support a hybrid team performing Tier 2 benefits operations - Provide coaching, work prioritization, and performance oversight to ensure operational excellence, including productivity levels, key performance indicators, service level agreements, and case management standards are being met and maintained consistently, timely, and with high-quality. - Handle complex case escalations from Tier 1 or other business units - Establishes and maintains collaborative relationships with cross-functional teams, including but not limited to RHM staff, Payroll, HR Operations, Legal, Total Rewards, and vendors, while proactively promoting and training department services to RHM leaders and managers. - Reviews and approves team timecards in alignment with organizational policies; monitors attendance patterns to ensure compliance and proactively alerts the manager to any issues that may affect service delivery or team performance. - Works with the manager to provide team analytics and maintains metrics . Utilizes presentation skills to provide project and customer service delivery updates to HR and RHM management.  - Identify skill development & training needs for the team, including resources needed for knowledge management.   Benefits Administration - Manage the administration and reconciliation of benefits programs, including COBRA, HSA/FSA, and Section 125 plans. Handle complex and escalated cases, adjudicating appeals in alignment with IRS Section 125 regulations and Trinity Health HR policies. Collaborate with Total Rewards Benefits and Well-Being and the Legal Department to review documentation, resolve cases, and mitigate organizational risk.  - Partner with Benefits COE to coordinate eligibility management, policy updates, and compliance with federal and state regulations.  - Reconcile benefit discrepancies related to pay, and coverage issues; serve as a key point of contact for vendor coordination.  - Include OE execution, task planning, assignment, and efficient, effective appeals processing levering case management - Audits internal and external benefits related reports & benefits spending account error reports - Lead and partner on activities related to annual Open Enrollment, including planning, testing, system validation, and guide/documentation review. Partner with HRIS, Benefits COE, and Communications to ensure a smooth and compliant enrollment experience  - Supporting benefits-related work associated with merger, transition, and acquisition (MTA) activities across the Trinity Health ministry.     Root Cause Analysis & Issue Resolution  - Lead investigations into data discrepancies and resolve systemic issues affecting benefits, payroll deductions - Proactively identify trends through case management and audits to recommend process or system enhancements.    Case Management & Escalations  - Oversee case management workflow within the HR Shared Services system (e.g., Workday Help), ensuring adherence to Service Level Agreements (SLAs) and quality standards.  - Serve as an escalation point for complex or sensitive Tier 2 cases, ensuring proper documentation, resolution, and stakeholder communication. - Ensure the integrity and effectiveness of Tier 0 knowledge resources by overseeing the governance and continuous improvement of content related to benefits and employment administration. This includes maintaining accurate, user-friendly knowledge articles that reflect current policies and practices, and ensuring timely updates and dissemination to stakeholders and team members.  Minimum Qualifications • Associate’s degree in human resources, Business Administration, or related field, or equivalent experience • Minimum 4-6 years of progressive experience in HR Shared Services, including both employment administration and benefits administration • Minimum of 2-4 years of experience in a leadership, coaching, or team lead capacity, or equivalent experience gained through academic projects, internships, or other relevant exposure • Hands-on experience with Workday HCM, particularly with benefits, employment transactions, and case management Additional Qualifications (nice to have) • Prior project management experience strongly preferred • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) • Prior project management experience strongly preferred • Prior experience supporting or leading HR compliance-related programs and initiatives such as I-9, E-Verify, licensing/credentialing tracking, and internal audits strongly preferred • Prior experience with Joint Commission audits and other healthcare regulatory bodies preferred • Prior experience with Workday, Equifax, EverCheck, and/or The Work Number beneficial Confidentiality - Prioritizes the Colleague Experience and maintains strict confidentiality of the department and associate information in accordance with HIPAA and NPPI guidelines. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.